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Hệ thống bài tập

Lớp được chia thành 8 nhóm, mỗi nhóm sẽ thuyết trình về các case
study đầu mỗi chương
Chapter 1: How Starbucks Is Changing to a Digital and Social Enterprise
Chapter 2: Pinterest: A New Kid on the E-Commerce Block
Chapter 3: Amazon.com: The King of E-Tailing
Chapter 4: Alibaba.com: The World’s Largest B2B Marketplace
Chapter 5: Hertz Goes Mobile All the Way
Chapter 6 : How Sony Uses Social Media for Improving CRM
Chapter 7 : Market Research Helps Del Monte Improve Dog Food
Chapter 8 : How State University of New York College at Old Westbury
Controls Its Internet Use

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