Professional Documents
Culture Documents
SWOT analysis 5
Strengths 6
Weaknesses 13
Opportunities 15
Threats 21
Summary 23
Sources 25
Business description
The Coca-Cola Company business overview from the company’s financial report:
“The Coca-Cola Company is the world's largest beverage company. We own or license
and market more than 500 nonalcoholic beverage brands, which we group into the
following category clusters: sparkling soft drinks; water, enhanced water and sports drinks;
juice, dairy and plant-based beverages; tea and coffee; and energy drinks. We own and
market four of the world's top five nonalcoholic sparkling soft drink brands: Coca-Cola, Diet
Coke, Fanta and Sprite. Finished beverage products bearing our trademarks, sold in the
United States since 1886, are now sold in more than 200 countries.
We make our branded beverage products available to consumers throughout the world
through our network of Company-owned or -controlled bottling and distribution operations
as well as independent bottling partners, distributors, wholesalers and retailers — the
world’s largest beverage distribution system. Beverages bearing trademarks owned by or
We believe our success depends on our ability to connect with consumers by providing
them with a wide variety of choices to meet their desires, needs and lifestyle choices. Our
success further depends on the ability of our people to execute effectively, every day.
Our goal is to use our Company’s assets — our brands, financial strength, unrivaled
distribution system, global reach, and the talent and strong commitment of our
management and associates — to become more competitive and to accelerate growth in a
manner that creates value for our shareowners.”[1]
Strengths Weaknesses
Opportunities Threats
The Coca-Cola Company is the largest non-alcoholic beverage company in the world. It
serves 1.9 billion or 3.2% of the total 60 billion beverage servings of all types consumed
worldwide every day.[1] The company owns, distributes and sells over 500 various non-
alcoholic beverage brands in over 200 countries.
Only PepsiCo and Nestlé can compare to The Coca-Cola Company’s sheer size and the
market share in the non-alcoholic beverage segment. Being large and having dominant
market share has a few advantages over competitors:
Economies of scale. Economies of scale allow the company to share its fixed
costs over hundreds of brands and billions of servings, making each drink as cheap
as possible.
Market power over suppliers and competitors. Due to its size, The Coca-Cola
Company can exercise its market power over suppliers by requiring lower prices
The Coca-Cola Company owns and distributes over 500 different brands, which is the
most extensive beverage brand portfolio in the whole industry. The company offers
beverages for every taste in 7 beverage categories:
500+
56 52
10
The Coca-Cola Company PepsiCo Inc. Dr Pepper Snapple Group Nestlé S.A.
The most popular company’s drink is Coca-Cola. Coca-Cola trademark (includes Diet
Coke, Coca-Cola Zero, Coca Cola Life and other beverages bearing Coca Cola name)
accounted for 45 percent of the company’s worldwide unit case volume for 2017.[1] While
Coca-Cola is the most important product, it is only one of the 21 billion-dollar brands that
the business owns. The company’s billion-dollar brands include:
Coca-Cola
Fanta
Sprite
Diet Coke/Coca-Cola Light
Coca-Cola Zero
Minute Maid
Georgia Coffee
Powerade
Del Valle
Schweppes
Aquarius
Minute Maid Pulpy
Dasani
Simply
Vitaminwater
No other business in the beverage industry owns as many billion-dollar brands as The
Coca-Cola Company.
What does a diversified portfolio provide for the company? First, The Coca Cola Company
depends less on one or two of its beverages to generate the majority of its revenue.
Second, with so many beverage drinks in so many flavors, the business can satisfy every
consumer’s needs and tastes. Third, if the demand for one of the company’s beverages
falls sharply (as it is now with Coca-Cola) the business can rely on other beverages to
generate higher sales.
Few of The Coca Cola Company’s rivals can enjoy such a diversified brand portfolio,
which provides strong competitive advantage over the rivals.
The Coca-Cola Company’s annual advertising spending was US$3.958 billion, US$4.004
billion and US$3.976 billion in 2017, 2016 and 2015, respectively.[1] Advertising expenses
accounted for 11.2% of total revenue last year. In 2017, The Coca-Cola Company was the
largest advertiser in the beverage industry in the world.
Figure 4. The Coca-Cola Company and its competitors’ advertising expenses 2015-2017
(in US$ billions)
The company’s large advertising budget provides competitive advantages such as:
helping to introduce new products to the market;
promoting the brand;
informing consumers about the product’s features;
communicating the brand’s message to the public;
increasing sales.
In addition, the company’s total marketing expenses reached US$6.2 billion (or 17.5% of
total revenue in 2017), generating US$35.410 billion in revenue. It is one of the largest
marketing budgets in the beverage industry.
With its largest advertising budget and strong marketing capabilities The Coca-Cola
Company is able to attract more customers and generate higher sales than most of its
rivals.
The Coca Cola Company sold its first Coca-Cola drink in 1886.[7] Since then, the company
has become the world’s largest non-alcoholic beverage company in terms of revenue with
the most recognizable brand in the industry. According to Interbrand[8] and Forbes[9], Coca-
Cola brand is 4th and 5th most valuable brand in the world, worth US$69.733 billion and
The brand value is closely related to the brand recognition. Usually, the more valuable a
brand is the better it is recognized worldwide. The Coca-Cola company, which operates in
over 200 countries, where billions of people live, enjoys some of the greatest brand
awareness among all global corporations. Brand awareness also helps to introduce new
products or sell the current ones faster as the company needs to spend less money on
advertising.
78.4
72.5
70.5
69.7
67.5
No other Coca-Cola Company’s rival have such a valuable and recognizable beverage
brand strengthening the company.
The Coca-Cola Company emphasizes its franchise leadership and its bottling and
distribution operations as key capabilities and strengths.[1] The company’s business model
relies on partners to bottle its syrups or concentrates into packages and to distribute, sell
On the other hand, the bottling partners rely on The Coca-Cola Company to develop and
introduce new products and to provide promotional and marketing services. If one of the
bottling partners is underperforming in the market, the company usually invests in that
partner to take control. The Coca-Cola Company then uses its expertise and resources to
improve the partner’s performance before returning control back to the partner.
The Coca-Cola Company’s products are distributed and served in more than 200
countries. The company uses its bottling partners to distribute and sell its products
worldwide, via what is known as the ‘Coca-Cola system’. This system sold 29.2, 29.3 and
29.2 billion unit cases (24 eight-ounce servings) of the company’s products in 2017, 2016
and 2015, respectively.
The Coca-Cola Company’s five largest bottling partners (Coca-Cola FEMSA, Coca-Cola
European Partners plc, Coca-Cola Hellenic, Arca Continental and Coca-Cola İçecek)
account for 41% of the company’s total unit case volume. These bottlers distribute the
company’s beverages to over 50 countries.
Except PepsiCo, no other company can match The Coca-Cola Company’s extensive
distribution network.
The Coca-Cola Company does business with many restaurants, but its relationship with
McDonald’s is unique. McDonald’s is the only client that has its own division inside The
Coca-Cola Company, making it the most important client for the company. According to
Gelles from the New York Times[17], no restaurant can sell Coca-Cola drinks for a lower
price than McDonald’s, even if that means losing the customer to PepsiCo.
The Coca-Cola Company doesn’t reveal how many of its sales come from McDonald’s
restaurants, but its employees state that sales from McDonald’s are only behind sales from
the U.S., Japan and Germany.[17]
While such a relationship is a weakness during the years when McDonald’s sales decline,
it becomes a strength during growth years. For the last 3 years, McDonald’s Systemwide
sales increased from US$66.226 billion to US$78.191 billion,[35] which means higher sales
for The Coca-Cola Company.
Weaknesses
1. Strong reliance on carbonated soft drinks to generate the majority of the
company’s revenue
In 2017, The Coca-Cola Company earned US$35.410 billion of which at least 70% or over
US$24 billion were earned through selling various carbonated soft beverages. Carbonated
soft drinks (CSD) represented 69 percent, 69 percent and 70 percent of the company’s
worldwide unit case volume for 2017, 2016 and 2015, respectively. Of the U.S. unit case
volume, 62 percent was attributable to CSD and 38 percent to still beverages.
31%
69%
Currently, the demand for CSD is declining considerably in the U.S., which is the
company’s single largest market. Due to the various studies that stress the negative health
effects from drinking sugary sparkling beverages,[14] consumers’ preferences are shifting
from CSD to low calorie unsweetened beverages, such as water, tea and coffee.
The declining demand for CSD is the major company’s weakness as it heavily relies on
carbonated soft drinks such as Coca-Cola, Diet Coke, Sprite and Fanta for the majority of
the sales. The company’s rivals, which rely less on CSD for their revenue, are less
affected by the changing customer preferences.
In order to return to growth, The Coca-Cola Company should minimize its dependence on
sparkling beverages and heavily invest into and market still beverages, which are more
profitable for the company and healthier for consumers.
The company receives a lot of criticism from various groups, governments and consumers
over its business and environmental practices, such as:
While the Coca-Cola isn’t the only beverage company receiving criticism for its business
practices, it’s size and impact on the industry draws the most attention. In recent years,
The Coca-Cola Company has improved its business and environmental practices and has
seen less criticism for it, but its reputation still suffers from previous scandals.
In 2015, it has been criticized for funding a research, which argued that people should
exercise more instead of cutting their calorie intake.[16] The research was trying to shift the
responsibility away from the various foods and beverages that added to obesity.
According to the Beverage Marketing Corporation Report, the fastest growing liquid
beverage segment in the U.S. during 2013-2017 was RTD coffees.[18][19][20][21] In 2017, RTD
coffees was the fastest growing beverage segment in the U.S. beverage industry, growing
by an impressive 12.3%.[22] The RTD coffee segment grew 6 times faster than the entire
U.S. liquid beverage market, which grew by 2.1% only in 2017.
Figure 7. RTD coffee growth compared to the growth of the whole liquid beverage market
in the U.S.
16.5%
12.3%
10.7% 11.0%
6.2%
3.4%
2.8%
2.2% 2.1%
-0.1%
While, the beverage industry as a whole grew only by 11.3%, RTD coffees grew by a
staggering 70.7% over the last 5 years.
In 1975, The Coca-Cola Company’s subsidiary in Japan launched RTD coffee brand,
named Georgia, into the market. Georgia became a success in Japan and the company
introduced the brand to the U.S. in 2009. These coffees currently mainly sell to Asians in
the United States. The company also expanded its Gold Peak RTD tea brand, which offers
cold-brew RTD coffee as well. In addition to its own brands, The Coca-Cola Company now
sells Dunkin’ Donuts Iced Coffee beverages across the U.S.
2. Growing tequila market with many smaller brands that can be easily acquired
The Coca-Cola Company almost exclusively operates only in a non-alcoholic beverage (it
has launched its first alcoholic drink in Japan called “Chu-Hi” in 2018) market, which at the
moment is growing slowly. The company already operates in every segment of the non-
alcoholic beverage industry and faces stiff competition in each product category. There is
little room for Coca-Cola to grow its beverage business and do it fast.
Another growing opportunity for the company is to venture into an alcohol industry (we
suggested this opportunity back in 2015). An alcohol industry grew by 1.7% in the U.S. in
2017.[23] It was an eighth consecutive year of growth in the market. The market is worth
around US$80 billion in the U.S. alone. An alcohol market is huge with many different
segments in the market, including:
Currently, one of the fastest growing alcohol industry’s segment is tequila. Tequila sales
grew by 9.9% in 2017 [24] to US$2.7 billion. The market for tequila is expected to be worth
US$8 billion in the Americas (including North and South America) by 2021. [25] There are
many smaller brands in the market that could be acquired easily.
The Coca-Cola Company could expand its product offerings by venturing into the alcoholic
beverages market. By leveraging its expertise in producing and selling beverages the
company could easily increase its revenue and diversify its portfolio.
Consumer trend for healthy beverages have pushed the water market growth to the new
levels. According to Beverage Marketing Corporation, [15] volume sales of bottled water
grew by 7% in 2017. This allowed water to become the most popular beverage category in
the U.S. for the second consecutive year.[15] One of the subcategories that pushed the
bottled water to the No.1 spot in the beverages was a growing demand for plant-based
waters, mostly coconut water.
Consumers, who are looking for the alternatives to healthy hydration often choose plant
based waters, which offer better flavor, natural ingredients and less sugar. Plant-based
water market is dominated by coconut water, which is experiencing a significant growth
both globally and in the U.S. By various estimates, coconut water market is expected to
grow from US$2.4 to US$8.3 billion globally by 2023.[27][28]
Therefore, The Coca-Cola Company should try to increase its efforts to dominate this
niche market, which the potential to become a very significant market in 5-10 years.
4. Savory snack market will see tremendous growth over the next three years
Since its inception in 1886, The Coca-Cola Company has been selling only beverages to
its customers. Due to the declining sales of its main carbonates soft drinks, Coca Cola has
little room to grow its beverage business in the current beverage market. The company
has to find new growth venues in other markets. Therefore, it could venture into the market
closest to the beverages – snacks. PepsiCo is selling snacks in addition to the beverages
and sees a significant success due to the ability to cross-sell beverages and snacks. Out
of the 22 billion dollar brands that PepsiCo owns, 7 are savory snack brands.[30]
That’s the market The Coca-Cola Company has an opportunity to invest in. According to
Euromonitor International,[31] the savory snack market was worth US$46 billion in the U.S.
in 2016 and is expected to reach US$50 billion in 2021. That’s US$4 billion growth in just 5
years. The report from Euromonitor International also predicts that global savory snack
market will see even faster growth than the U.S. market.
37%
43%
20%
31%
52%
17%
The Coca-Cola Company has never sold food or a snack product, but it has many
advantages over the rivals in the market. First, it has the skills in manufacturing,
marketing, managing supply chain and a huge advertising budget. In addition, the
company’s debt isn’t extremely huge and while the capital is still cheap, the company has
many opportunities to acquire smaller but growing savory snack brands.
5. The declining U.S. dollar exchange rate could positively affect the company’s
revenue and profits
Currency exchange rates affect every multinational company, including The Coca-Cola
Company. In 2017, the company earned US$20.683 billion or 58.4% of its revenue outside
of the U.S.[1]
47.5%
52.5%
This means that The Coca-Cola Company currently receives the majority of its profits in
currencies other than the U.S. dollar. Other currencies therefore have to be converted to
the U.S. dollar in order for the company to be able to calculate its total revenue and
transfer its profits back to the U.S. This is where a weak U.S. dollar, or in other words, the
currently declining U.S. dollar exchange rate is a financial opportunity for the company.
A weak dollar does not only increase the profits from foreign countries but also makes the
company’s products cheaper and more attractive to the customers abroad. It also provides
an opportunity for The Coca-Cola Company to expand its sales outside of the U.S. and
diversify its geographic revenue.
Threats
1. Obesity concerns may reduce demand for some of the company’s products
According to The Coca-Cola Company’s financial report[1], obesity concerns are the no.1
threat that is affecting the company:
“There is growing concern among consumers, public health professionals and government
agencies about the health problems associated with obesity. Increasing public concern
about obesity; other health-related public concerns surrounding consumption of sugar-
sweetened beverages; possible new or increased taxes on sugar-sweetened beverages
by government entities to reduce consumption or to raise revenue; additional
governmental regulations concerning the marketing, labeling, packaging or sale of our
sugar-sweetened beverages; and negative publicity resulting from actual or threatened
legal actions against us or other companies in our industry relating to the marketing,
labeling or sale of sugar-sweetened beverages may reduce demand for or increase the
cost of our sugar-sweetened beverages, which could adversely affect our profitability.”[1]
Obesity concerns are already significantly affecting some of the beverage segments,
mainly carbonated soft drinks segment, which is the largest Coca-Cola’s market. In 2017,
the company sales have decline by 15.4% from US$41.863 billion in 2016 to US$35.410
billion in 2017. The decline is mainly attributed to the consumers’ choice to buy and
consume healthier drinks. This threat is not going away anytime soon and The Coca-Cola
Company will see its sales declining or growing only slowly because of it.
In 2015, Berkeley was the first U.S. city to pass the sugar-sweetened beverage tax. [34]
The tax, which applies to all the beverages containing sugar is aimed at reducing the
demand for pricier sweetened beverages. The ‘soda tax’ proponents argue that the tax
A few studies were done to research the effect ‘soda tax’ had on people’s buying choices
and overall demand. According to the American Journal of Public Health,[33] the demand
for sugar-sweetened beverages in Berkeley declined by 21%, while water consumption
increased by 63%. Other studies confirmed more or less the same results.[32]
Since, the first sugar-sweetened beverage tax was passed in Berkeley, more cities joined
and as of March 2018, the tax is implemented in 6 U.S. cities, with two more cities joining
by the end of the year.[34]
Sugar-sweetened beverage tax may heavily affect The Coca-Cola Company, which still
heavily relies on soft carbonated drinks to generate the majority of its revenue. If the tax
will prove to have positive effects on health, it could gain huge support across the country
and more cities and even states may pass it. This would result in hundreds of millions of
lost revenues for The Coca-Cola Company.
3. Water scarcity and its poor quality could negatively impact The Coca-Cola
Company’s production costs and capacity
Water is the key ingredient in all of The Coca-Cola Company’s products. The company
states that it needs about 3.12 liters of fresh water to make 1 liter of Coke. Water is also
required to grow agricultural products, which are used as ingredients in many of the
company’s beverages.[1]
Water is scarce and is likely to become even more so due to climate change, growing
populations, overexploitation, increasing demand for food products, increasing pollution
and poor management of waste water. Demand for water is increasing everywhere and it
is becoming even harder for The Coca-Cola Company to access clean and cheap supplies
of drinking water, resulting in increased production costs and lower profitability. The
company also receives a lot of criticism and negative publicity over its high use of drinking
water near communities. In the future, water scarcity will become an even more significant
problem that will negatively impact the company’s operations.
4. Increased competition and their capabilities could hurt The Coca-Cola Company’s
business
Competition in The Coca-Cola Company’s main market intensifies significantly every year.
The carbonated soft drinks market is shrinking each year and the same number of rivals,
including The Coca-Cola Company and PepsiCo, are competing for ever smaller market
share.
In addition, newly growing beverage industry segments such as RTD coffees, RTD teas,
energy drinks and bottled water, are seeing an increasing number of market entrants
experiencing much faster growth than The Coca-Cola Company’s brands.
Summary
In the near future, The Coca Cola Company will experience declining sales and profits
because of its reliance on carbonated sales and the declining demand for sparkling
beverages.
The Coca Cola Company is still the largest non-alcoholic beverage company managing
the largest beverage brand portfolio in the world. The company should continue
strengthening its beverage portfolio by introducing healthier beverages to the market.
Further investing into the partnerships with bottling companies and distribution partners
would also allow the company to reach more consumers worldwide.
Nonetheless, all of the strengths now barely help the Coca Cola Company to outweigh its
major weakness – reliance on carbonated drinks to generate the majority of the revenue.
The demand for sparkling sweetened beverages is declining. Consumers are demanding
healthier beverages and the demand for the company’s main brands, such as Coca Cola,
Pepsi, Fanta and other sparkling beverages, is falling significantly.
The Coca Cola Company hasn’t prepared for this weakness when it was just a threat and
now has to remedy the situation fast. Few of the beverage markets offer significant growth
opportunities, therefore, Coca Cola Company has to venture into other product markets.
There are also some significant threats that may hurt the business in the future. Soda
taxes, water scarcity and growing obesity concerns could significantly impact the
company’s revenue and margins.