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The Social Action Theory was developed by the German sociologist Max
Weber, who with this theory pursued to highlight the importance of human
behaviour as it relates to cause and effect (instrumentally rational) in the
social sphere.
In the uncontrolled reaction the person takes less account of the feelings of
others and puts the feelings of the person him / herself as the main focus.
Emotional tension is the frustration that a person may have when not
fulfilling his or her aspirations, and it is then where the internal tension
creates dissatisfaction.
Natalia then applies social instrumental social action because each step she
takes to achieve her goal will bring a positive or negative consequence
depending on how she carries out the process, in this case her process is one
of discipline and study.