Himavi C'S Comoti

There
are 7 C's of effectíve communication which are applicable to both
Communication. These are as follows wrItg
e n e s s The communication must be complete It shouldconvey all factg required by
mind set arnid
h esender of the
message
massage must take into comsttaratiorthe Feceivers
accordingly A complete communidation has following features
plete cominunication develops arnd enhances reputation of an organizatO
vhey are co_t saving as no'crucial information is missing and nio aditiona t
etred n
extraconveying message if the communication 1s Complete
communication always gives additional information wherever required it leaves
questionse in the mind of
no

receiver
plete communication helps better decision-making by the audiencel/readers/recevers of
in
iessageas they get all desired and crucial information.
i persuades the audience
n a complete message, the audience has everything they need to be inforrned arnd, if applcatsie,
take action
Loes your message include a "call to action", so that your audience clearly kriows what you wart
ihem to do?
Have you included all elevant information-contact names, dates, times, locations, and so or

2 Conciseness Conciseness means wordiness, i.e, communicating what, you want to convey in
east possible words without forgoing the,other C's of communication Conciseness is a necessity
for effective communication. Concise cornmunication has following features.
it is both
time-saving as well as cost-saving.
t underline_ and highlights the main message as it avoids using excessive and needless words
Concise communication provides short and essentialmassage in Nated words to the audienre
Concise message is more appealing and cbmprehensible to the audience
Concise message is non-repetitive in nature
when you're concise in your communication, you stick to the point and keep it brief Youi
audience doesn't want to read six 'sentences when you could cornnmunicate your message n

Are there any adjectives o "fillar tords" that you can deléte? You can often eliminate wor
Oi instance,"you seé," "definitely," "kind o iterally. "basically, or "I mean."
Arethere any unnecessary sentences
iiave you repeated the point several times, in different ways?

3. Consideration Consideration implies "stepping into the shoes of others" Elecive

Conmunication must take the audjence into consideration, ie, the audience's view points.
background, mind-set, education level, etc. Make an atempt to envisage your audience, the
requirements, emotions as weli as problems. Ensure that the self-respect of the audience is
inaintained and their emotions are not at harm. Modity your words in message to suit the
audience's needs while making your message complete. Features of considerate communicaion
are as foilows.
Emphasize on "you approach
mpathize with the audience and exhibit interest in the audience. This will stimulate a positive
Teaction from the audience
Show optmism towards your audience. Emphasize on what is possible" rather than what is
7possIble". Lay stress on positive words sucth as jovi, committed, thanks, warm, healtiy thep,
etc

4 Clarity- Clarity implies eniphasizing on a specific message or goal at a time, rather than trying to
acieve too much at once. Clarity in comniunication has following features
It makes
understanding easier
Complete clarity of thoughts and ideas enhances the meaning of message.
lear message makes use of exact, appropriate and coRcrete words.
 when
writing or
speaking to
purpose n communIcating with someone,
be
this person? Ifclear abqut or message
goal your
your then
you're not sure, whal
is yiir
audience wont De ire
either
0 De ciear, tty lo minimize the number of ideas in
each sentence. Make sure thatrs ay lot
your reader to understand your meaning. People shouldn't have to "read between tne net
make assumptions on
their own to understand what
you're trying
to say
Concreteness -Concrete communication implles being particular and clear rather than fuzzy and
generat
It is Concreteness strengthens the confidence Concrete megsage has following teatures
supported with specific facts and
It makes use of
words that are figures
Concrete messages are not clear and that build the reputation
misinterpreted
wnen your message is concrete, then your audience has a clear picture of what you re teling
n e r e are details (but not too manyl) and vivid facts, and there's laserlike tocus Your
message is.solid

COurtesY Coutesy in message implies the message should show the senders expression as
well as should respect the receiver. The sender of the
message should be sincerely poite,
Judicious, reflective and enthusiastic. Courteous message has
Courtesy implies taking into consideration both viewpoints as following features
well as feelings of the recever of
the message.
Courteous message is positive and focused
It makes use of tems at the audience.
It is not at all biased. showing respect for the receiver ot message.

Courteous communication is
friendly, open, and honest There are no hidden insuits or passive-
aggressive tones. You keep your reader's viewpoint in mind, and you're empathetic lo ther
needs
Correctness Correctness in communication implies that there are no grammatical errors
communication. Correct communication hes following features:
The mesage is
exact, correct and well-timed.
lf the
communicalion
Correct message has
is correct, it boosts up the confidence level
greater impact on the audiencel readers.
It checks for the
precision and accurateness of facts and figures used in the
t makes use of
appropriate ánd correct languagein the message. message.
When your
communication is correct, it fits your audience. And correct communication is also
error-free communication.
Do the technical terms
you use'fit your audience's level of
education or knowledge?
Have you checked your
writiñg for grammatical errors? Remember, spell checkers won't cat
everything
Are all names and titles
spelled correctly?
Awareness of these 7 C's of communication
makes you an effective communicator.