DocuSign Envelope ID: 5E9369A3-E145-418C-AA59-6B72C38B07D0

Five9
Service Order
This Service Order, collectively with the Five9 Master Services Agreement and its addenda, the "Agreement", is entered into by
and between Five9, Inc. ("Five9") and Customer named below. This Service Order is subject to the terms and conditions of the
Agreement, in the event of any conflict between this Service Order and the Agreement, this Service Order will control. For the
avoidance of doubt, if there are terms and conditions in the Agreement regarding subjects on which this Service Order is silent, such
silence will not constitute a conflict and the terms and conditions in the Agreement will control.

Customer Information Order Information

Customer Name: Kobie Marketing Order Type: Change Order
Account Number: 116581
Domain Name: Kobie Marketing Order Term: Co-Terminus
Domain Number: 116581 Renewal Term: Month-To-Month
Company Address: Billing Frequency: Monthly
100 2nd Ave S
Suite 1000
Saint Petersburg Florida 33701
United States
Primary Contact Center Address :
100 2nd Ave S
Suite 1000
Saint Petersburg Florida 33701
United States
Business Contact: Nicole Clarke
Business Phone: 7278225353 ext 390
Business Email: nicole.clarke@kobie.com
Billing Contact: Accounts Payable- Invoices Five9 Account Executive: Michael Caffese
Billing Phone: Phone:
Billing Email: invoices@kobie.com Email: michael.caffese@five9.com

Quote/Order #: Q-178199-v1
Quote Expires: 8/1/2021

MONTHLY SUBSCRIPTION SERVICES CATEGORY UNIT QTY UNIT EXTENDED

PRICE PRICE

Technical Account Management 3.10 Support Services Hour 10 $300.00 $3,000.00

TOTAL: $3,000.00

- Five9 June2020 -
DocuSign Envelope ID: 5E9369A3-E145-418C-AA59-6B72C38B07D0

INVOICING SCHEDULE
FEE TYPE TRIGGER TO START INVOICING METHOD
INVOICING
Subscription Fees (by Category)
1.0x VCC Agent Seats and Bundles First production use of VCC Service. Monthly in Advance
1.1x VCC Domain Options
1.2x & 1.3x VCC Features August 1, 2021
2.xx Other Services
3.xx Professional Services
5.00 Accessories Service Order Date Monthly in Advance
One-Time Fees & Deposits
One-Time Fees Service Order Date Receipt of signed Service Order
Telecom Deposit
International Call Blocking Upon Approval by Five9 Finance One-Time in Advance
Usage Fees
Communications As Used Monthly in Arrears
Storage As Used Monthly in Arrears

SERVICE ORDER TERMS

All prices are in U.S. Dollars and are exclusive of any taxes to which Customer may be subject.

Initial Term reflected above (the "Order Term") begins on the date when Five9 receives signed Service Order from Customer (the
"Service Order Date").

Professional Services (including training) fees do not include travel and expenses for on-site work, Customer will be invoiced for
these expenses at actual costs.

ACCEPTANCE OF ORDER

Customer Five9, Inc.

By: By:
\s1\ \

Name: Name:
\n1\
JL Casabonne \

Title: Title:
\t1\
CFO

Date: Date:
\d1\
7/19/2021 | 13:36 PDT \d

\quoteexpired1\ \QuoteNetAmount1\ \QuoteVersion1\ \QuoteNumber1\

- Five9 June2020 -