Nama : Oktry Cris Prakoso Wibowo

NIM : 048378689

TUGAS TUTORIAL KE-2

Soal Nomor 1

Perhatikan surat di bawah ini. / Please look at the letter below.

Linda Lau
123 Main Street, Anytown, CA 12345 · linda.lau@email.com

March 5, 2020

Oscar Lee
Managing Editor
Acme Graphic &
Design123 Business
Rd.
Business City, NY 54321
1 Dear Ms. Lee,

I would like to invite you to attend our upcoming Liberal Arts department job networking
event. Theevent will be held on the afternoon of May 1, 2020. We wish to provide our
graduating seniors with an opportunity to meet business leaders in the area who may be
2 looking for new hires who hold degrees in the Liberal Arts.
The event will be held at the Cox Student Center at Northern State University and will last
about 2 to3 hours. If you have an interest in attending or sending a company representative
to meet with our students, please let me know at your earliest convenience and I can
reserve a table for you.
Thank for your time and I hope to hear from you soon.
Respectfully,

3 Linda Lau

Linda Lau
Liberal Arts Department Chair
Pertanyaan / Questions

Identifikasi bagian surat yang ditandai oleh nomor 1-3. / Please identify the part of the letter
numbered 1-3.
Answer:
The part of the formal letter marked by numbers 1-3 are identified as follows:

No. 1 – Part Greeting (Salutation)

No. 2 – Contents of the Letter (Body Text)
No. 3 - Signature (Signature/Sign-off)
Soal Nomor 2

Perhatikan surat di bawah ini. / Please look at the letter below.

Bridgestone International Co.

1660 Maple Court

Kennett, MO 63857

July 21, 2021

William Reed

Purchase Manager

The Cooking Store

2175 Rivendell Drive

Mineral City, OH 44656

Dear Mr. Reed,

Thank u for your letter of 4 july inquiring about our latest catalogue, price list, and terms of payment?

We are pleased to enclose our latest catalogue, price list, and terms of payment together with samples
of our promotional gifts. We hope you will find our prices n terms satisfactory.

I look forward to receive your order.

Yours sincerely,

Robert Brown

Robert Brown

Sales Manager
Pertanyaan / Questions

Identifikasi 3 (tiga) kesalahan pada surat di atas. / Please identify 3 (three) errors in the letter above.

Answer:
There are 3 errors identified in the Business Letter above:

1. Error 1: Shortened words

Thank u for your letter ... the correct one is Thank you
We hope you will find our prices n terms satisfactory … the correct one is And

In a formal letter, we should not shorten common words.

2. Error 2: Use of capital letters and punctuation

Of 4 july inquiring about our latest catalog, price list, and terms of payment?

The correct one is …. on the 4th of July ... and must be completed with the year. The name
of the month must start with a capital letter.

The question mark (?) after the word payment. There is no need for a question mark because
it is a positive statement rather than a question.

3. Error 3: Word usage

The word "receive" must be in the form of a gerund (+ing) in I look forward to receive your
order. It must be I look forward to receiving your order.
Soal Nomor 3

Anda baru saja membeli biskuit secara online dan menerima produk yang kedaluwarsa. Tulislah sebuah
surat singkat sebanyak kurang lebih 100-200 kata yang menyatakan kekecewaan Anda dan bahwa Anda
meminta produk pengganti atau uang kembali.

You ordered some cookies online and received an expired one. Please write a body letter Please write a
body letter in approximately 100-200 words that explain your disappointment and you are asking for a
refund/exchange

Answer:

Dear, Seller

On May 4, I placed an order for two desserts from your online store and paid on the same day.
I have previously purchased desserts from an internet store, but this was my first purchase
from your store. I saw that your store is well-known and gets good reviews.

But I was shocked to learn that the desserts had truly expired when they eventually arrived
this morning. Each box lid has a clear printout of the expiration date: November 2022. How a
respectable store like yours could send customers out-of-date goods baffles me. Although I
don't believe you did it on purpose, I am quite disappointed with your negligence.

I want these cookies replaced right away. If you are unable to deliver the replacements, please
arrange for an instant return of my payment.

I am hoping to hear from you as soon as possible.

Yours sincerely

Soal Nomor 4
Anda sedang menggalang dana untuk korban bencana alam dan ada seorang donatur yang memberikan
bantuan dalam jumlah besar. Tulislah sebuah email ucapan terima kasih terkait pemberian donasi
tersebut sebanyak kurang lebih 50-100 kata.

You initiate a fundraising event after a natural disaster and there is one person who donated a large
amount of money. Write a thank you email about the donation in approximately 50-100 words.
Answer:

From: oktrycris98@gmail.com

To: goodstuffandcoofficial@gmail.com

Subject: Thank you for donating

I'm Oktry Cris Prakoso Wibowo, as the chairman of Furniture Jaya Official. I would like to thank you for
the assistance in the form of donations that you have given us. Your donation really means a lot to the
children left behind in remote schools. Hopefully what you give can be useful and you are always in
good health and in the protection of God.

Thank you

Regards,

Oktry Cris Prakoso Wibowo