INDEX
A “Escape strategies”, 17
Abusive supervision, 6
Academic institution’s higher
administration, role of, 45
Academic librarians, 30
effects on, 18 21
healing for, 48 49
Academic libraries, toxic leadership in,
9 11
Academic library administrators, 39 40
Academic library associations, 40
Academic library leaders, 5, 42
Access Services Department, 63
Acknowledging toxic leadership, 15, 27
effects of toxic leadership, 16 18
effects on academic librarians, 18 21
effects on user services, 21 22
“Armchair theorizing”, 4
B 49 50
Background checks, 41 42
C Human resources, role of, 43 45
Cases, 53
Characteristics of toxic leader, 7
Clinical depression, 32 33
Collaborations, 44
Communication, 47 48
Consequences of inaction, 31 34
Contingency leadership theory, 4
Culture of communication, 38, 48
D 27
Defining toxic leadership, 6 7
Destructive leadership, 6 7
Documentation, 27
E
Effects of toxic leadership, 16 18
Emotional abuse, 67
Exit interviews, 51 52
F
Favoritism/favorites, 16, 22, 35, 55 57,
60 64, 71
G
Galvanization of librarians, 28 29
H
Healing for the organization free of toxic
leaders, 47
academic librarians, healing
for, 48 49
librarians who have left, healing for,
50 52
residual toxicity, minimizing,
High turnover, 17, 22
Hiring a library leader, 45
Human Resources Department, 30, 38,
43 45
I
Identifying a toxic leader, 8
Inaction
benefits from, 35
consequences of, 31 34
Incidents of toxic behavior, documenting,
Institutional memory, 39
Interim leadership, selection of, 37 38,
42 43
Interview process, 41 42
J
Job-specific skills, 42 43
83
84 Index

L human resources, role of, 43 45

Leadership, defining, 1 3 interim leaders selection from within
Leadership in academic libraries, 5 the library, 42 43
“Leadership traits” theory, 1 interview process, 41 42
Legal action, 29 lack of “people training”, 40 41
Library and information studies (LIS) mechanisms to counter toxic leadership,
study of leadership in, 3 5 38 39
Library associations, 40 41 nontoxic leader library, maintaining,
Library Human Resources, 43 41 43
Library Literature & Information Science removal of toxic leader, 37 38
Full Text, 10 role of the academic institution’s higher
LISA (Library & Information Science administration, 45
Abstracts), 10 self-examination, practice of, 39 40
LISTA (Library, Information Science & Reporting, 27
Technology Abstracts), 10 Residual toxicity, minimizing, 49 50
Literature, identifying toxic leadership in,
7 9 S
Self-examination, 39 40
M Support network
Mechanisms to counter toxic leadership, building, 27 30
38 39 expanding, 28 29
Mediation, 29
Mentoring, 40, 57
T
Toxic behaviors, 15 17
N incidents of, documenting, 27
New library leader, trusting, 49 50 Toxic leader syndrome, 7
Nontoxic leader library, maintaining, Toxic leadership, defined, 6 7
41 43 Toxic workplace, 7 8
Toxic-leader-free library, 41
O Toxin handlers, 17
“Ombuds services”, 38 Training, 40 41, 44
Online trainings, 21 22 online, 21 22
Transparency, 37 38

P
Policies, 37 38, 44, 48 49 U
Post Traumatic Stress Disorder (PTSD), Union representatives, 30
17, 32, 66 67 Upper administrators, 30 31
Professional library associations, 40 41 User services, effects on, 21 22
Psychological treatment, 29
W
R Witnesses, relationships with, 28
Regaining control of academic library, 37 Workplace violence, 6