Câu 1. Which of the following is true for supply chain management?

A. The physical material moves in the direction of the end of chain

B. Flow of cash backwards through the chain
C. Exchange of information moves in both the direction
D. All of the above
Câu 2. The sequence of a typical manufacturing supply chain is
A. Storage - Supplier - manufacturing - storage - distributor - retailer - customer
B. Supplier - Storage - manufacturing - storage - distributor - retailer - customer
C. Supplier - Storage - manufacturing - distributor - storage - retailer - customer
D. Supplier - Storage - manufacturing - storage - retailer - distributor - customer
Câu 3. The purpose of supply chain management is ?
A. Provide customer satisfaction
B. Improve quality of a product
C. Increase production
D. Integrating supply and demand management.
Câu 4. Logistics is the part of a supply chain involved with the forward and reverse flow of
A. Goods
B. Services
C. Cash
D. All of the above
Câu 5. Due to small change in customer demand, inventory oscillations become
progressively larger looking through the supply chain. This is known as
A. Bullwhip effect
B. Netchain analysis
C. Reverse logistics
D. Reverse supply chain
Câu 6. Reverse logistics is required because
A. Goods are defective
B. Goods are unsold
C. The customers simply change their minds
D. All of above
Câu 7. 3-PL stands for
A. Three points logistics
B. Third party logistics
C. Three points location
D. None of the above
Câu 8: If customers perceive that price of product is greater than the value it provides to
customer then the customer
A. would get free products
B. would get discount
C. would buy product
D. would not buy product
Câu 9: If the company provides products or services less than its cost then the company will
A. get more loss
B. get more profits
C. get more discount
D. both a and b
Câu 10. The goal of logistics is
 A. To achieve a target level of customer service at lowest possible cost
B. To achieve targeted level of customer service
C. Increase in the market share.
D. All of the above.
Câu 11: In the product life cycle, the emphasis in marketing mix during growth stage is
A. Distribution
B. Price
C. Promotion
D. Cost reduction
Câu 12: EOQ stands for
A. Electronic Ordered Quantity
B. Economic Order Quantity
C. Economic Order Quality
D. Electronic Obtained Quantity
Câu 13. Packaging performs two functions,................ and logistics
A. Distribution
B. Store keeping
C. Material handling
D. Marketing
Câu 14: Place utility is created by
A. Operation function
B. Logistics function
C. Procurement function
D. Distribution function
Câu 15: Inbound and outbound logistics is______ in the generic value chain of logistics
A. A support activity
B. Primary activity
C. Not an activity
D. The only activity
Câu 16: Competitive advantage can be created and achieved by logistics managers by
A. cost advantage
B. Quality
C. value advantage
D. cost and value advantage
Câu 17. Real time communication of information regarding requirements and availability of
logistics service is the core of
A. right response
B. right quality
C. right quantity
D. right value
Câu 18: The maintenance of a minimum possible level of inventory required for a desired
level of customer service is the objective of
A. right response
B. right quality
C. right quantity
D. right value
Cau 19: The delivery of a damaged product has
A. An increase in its value
 B. A decrease in its value
C. No change in its value
D. Better demand
Câu 20: Demand Forecasting is
A. an imperfect science
B. accompanied with forecast error
C. identifying the future demand
D. all the above
Câu 21. Demand Forecasting is
A. a perfect science
B. high reliability
C. identifying the future demand
D. all the above
Câu 22. Intermediaries play an important role in matching…..
A. dealer with customer
B. manufacturer to product
C. information and promotion
D. supply and demand
Câu 22: Which of the following is not an area of responsibility for a logistics manager?
A. Inventory
B. Marketing
C. Warehousing
D. Purchasing
Câu 23: To reduce inventory management costs, many companies use a system called…..,
which involves carrying only small inventories of parts or merchandise, often only enough for
a few days of operation.
A. Reduction
B. Inventory management
C. Supply chain management
D. Economic order quantity
Câu 23: Which of the following is an area of responsibility for a logistics manager?
A. Accounting
B. marketing
C. research market
D. purchasing
Câu 24: The variability in demand orders among supply chain participants:
A. cannot be controlled
B. refers to bullwhip effect
C. can be controlled with electronic order placement
D. is more pronounced in relational exchanges
Câu 25. The warehousing function that combines the logistical flow of several small
shipments to a specific market area is
A. Break bulk function
B. Operational function
C. Stockpiling function
D. Consolidation function
Câu 26. The warehouses located near the port is
A. Field warehouse
 B. Buffer storage warehouse
C. Bonded warehouse
D. Export and import warehouse
Câu 27: The kind of warehouse that is licensed and authorized by the customs for storing
goods still import duty is
A. Field warehouse
B. Buffer storage warehouse
C. Bonded warehouse
D. Export and import warehouse
Câu 28: Which of the following statement is true
A. Supply chain is a subset of logistics
B. Logistics is a subset of supply chain
C. Transportation and logistics are same
D. Logistics and supply chain are same
Câu 29. Logistics_____ is that part of supply chain process that plans, implements and
controls the efficient, effective flow and storage of goods, services and related information
from the point of origin to the point of consumption in order to meet customer’s requirements.
A. Systems
B. Activities
C. Business
D. Management
Câu 30. The distribution of products from point of origin to point of consumption has become
an enormously important component of the… of industrialized countries
A. GNP- Gross national product
B. GDP gross domestic product
C. Competitive methods
D. Profitable products
Câu 31:The goal of the total cost concept is to…the total cost of logistics activities rather
focusing each activities isolation
A. Rise up
B. Increase
C. Make small
D. Reduce
Câu 32: As domestic competition, international competition and customer demands
increase, management must use …. as a weapon to create a sustainable competitive
advantage in the market
A. profit
B. Capital
C. Logistics
D. Marketing
Câu 33: One of the Logistics objective is to minimize total…given the customer service
objective
A. Resources
B. Capital
C. Cost
D. Expenditure
Câu 34: Perfect order achievement = % (...) X % complete X % error free
A. On delivery
 B. On hand
C. On cash and carry
D. On time
Câu 35. Customer service is a process for providing significant____benefits to the supply
chain in cost effective way.
A. Value added
B. Sale
C. Revenue
D. Turnover
Câu 36:....supply and demand may make it necessary for a firm to hold inventory
A. Balancing
B. Seasonal
C. Different
D. Competitive
Câu 37: …. is often maintained between manufacturing operations within a plant to avoid a
shutdown if a critical piece of equipment were to break down
A. Work-in-process inventory
B. Seasonal inventory
C. Finished goods inventory
D. Demand and supply
Câu 38: Cycle inventory is inventory that result from the replenishment process in order to
meet the…under condition of certainty
A. Supply
B. requirements
C. demand
D. customer and advice
Câu 39. Speculative stock is inventory held for … other than satisfying current demand
A. reasons
B. profit
C. balance
D. demand
Câu 40. Logistics is a system or a process with many_____ or sub-process
A. Activities
B. Components
C. Actions
D. Requirements
Câu 41. General merchadize whes are designed to be used by manufacturers, distributors
and customers for … practically all kind of products
A. Storing
B. Picking
C. Taking care
D. Charging
Câu 42: Bonded whes would undertake surety bonds from customs and place their premises
under the custody of an agent. The advantage of the bonded Whes are that…and exercise
taxes not be paid until the merchandize is sold
A. import duties
B. export duties
C. import and export duties
 D. VAT duties
Câu 43: Order Cycle time include…… , order entry, order processing, order picking and
packing and delivery.
A. Order communication
B. Order input
C. Order placing
D. Order cycle
Câu 44: Marketing objective is to allocate … to the marketing mix in such a manner as to
maximize the long-term profitability of the firm
A. Resources
B. Human beings
C. Capital
D. IT
Câu 45. Density refer to product’s ……. to-volume ratio (ex:steel, Canned foods, paper
goods…)
A. Gross weight
B. net weight
C. Kilo
D. weight
Câu 46: Cross-docking attempt to reduce the amount of time products are…Products arrive
in bulk and are immediately broken down and mixed in the proper range and quantity for
customer shipment.
A. held in storage
B. immediately shipped
C. smoothly delivery
D. quickly moved
Câu 47: …. includes design and administration of system to control the flow of material, WIP
and finishes inventory to support business unit strategy
A. Logistics management
B. Material management
C. Bill of materials
D. Inventory management
Câu 48: …...And physical distribution are the two major operations of logistics
A. Supply chain management
B. Material management
C. Logistics management
D. Reserve logistics
Câu 49. ……is the time that elapses between issuing replenishment order and receiving the
material in stores
A. Replenishment time
B. Lead-time
C. Real time
D. Order cycle time
Câu 50: …is the task of buying goods or right quality, in the right quantities, at the right time
and at the right price
A. Supplying
B. Purchasing
C. Customer service
 D. transportation
Câu 51. …. is the provision of service to customers before, during and after a purchase
A. Customer service
B. Product management
C. Purchase management
D. None of the above
Câu 52: Many organizations hold safety stocks as part of their inventory. Which of the
following is a reason for holding safety stock?
A. To improve stock holding levels
B. Improve stock accuracy levels
C. To cater for demand forecast errors
D. To cater for a large storage capacity.
Câu 53: When using the “ABC” approach to stock categorisation. Which of the following
describes class “C” items?
A. High value, high risk
B. High value, low risk
C. Low value, high risk
D. Low value, low risk
Câu 54. …. refers to the raw materials, component parts, and supplies bought from outside
organizations to support a company’s operations
A. inbound logistics
B. Procurement
C. Materials management
D. Supply management
Câu 55: Procurement and …. are viewed as synonymous terms
A. materials management
B. supply management
C. Purchasing
D. inbound logistics
Câu 56: The supply chain concept originated in what discipline
A. Marketing
B. Operations
C. Logistics
D. Production
Câu 57: Intermediaries play an important role in matching…
A. dealer with customer
B. manufacturer to product
C. information and promotion
D. supply and demand
Câu 58. Companies manage their supply chains through………..
A. information
B. transportation modes
C. competitors
D. the Internet