Operations Strategy

A company’s operations are crucial to its strategic differentiation and performance. Operation strategy
refers to the framework or plan for the utilization of resources that drive business execution. Operation
strategy serves as the crucial link between the planned strategy and the executed reality.

Objective of this course

The objective is to learn how operation’s components are aligned with the company’s strategic
direction. The firm’s collection of resources determines its ability to attain a specific competitive
position. Therefore, operations decisions that affect the system of resources have a direct effect on firm
performance and can influence the future strategy of the company as a whole.

Course Methodology

The course focuses the qualitative and quantitative aspects of operations. The course includes case
studies, articles and course work. Case studies from manufacturing and service industries are also
embedded with selected topics.

Course Outline

 Introduction (Basic Operations Management – History and Strategy & Operations)

 The Operations Strategy Framework
 Scope and Structure of Operations
 Process Design and Layout Analysis
 Resource Planning
 Supply Chain Management – Forecasting and Inventory Planning
 Warehousing Strategies
 Location Strategies
 Lean Synchronization
 Quality Management and Control Charts
 Decision Making Tools
 Project Management

Recommended Reading

 OPERATIONS AND PROCESS MANAGEMENT Principles and Practice for Strategic Impact -Fifth
Edition by Nigel Slack Alistair Brandon-Jones
 P E R AT I O N S MANAGEMENT Sustainability and Supply Chain Management by JAY HEIZER |
BARRY RENDER | CHUCK MUNSON – 12th edition
 Harvard Business School- Operations Strategy