Course : Motivating Employees

Cuprins

Pretest
1. Examining Employee Roles
Determining Leader Roles
1. How does an organization's vision direct its members to fulfill their roles?
2. Why is it important for leaders to understand their roles?
3. What characteristics do leaders exhibit in their roles?
4. What roles do leaders fulfill in an organization?
Strengthening Employee Roles
1. Why is it important for my employees to understand their role in the organization?
2. What do I need to know to make sure employees' skills match their roles?
 Well-written job descriptions
 Clearly defined expectations
 Suitable employee temperaments
3. What pitfalls should I avoid when matching my employees' skills to their roles?
4. How can I help my employees learn their roles in the organization?
 Embrace the organization's vision
 Match the job requirements
 Partner with the organization
 Observe strengths and weaknesses
 Welcome employee development
 Establish goals and objectives
 Review employee accomplishments

2. Establishing Employee Priorities

Leading for Alignment
1. Why is it important for me to align my priorities with the organization's vision?
2. What guidelines should I use to help my employees align their priorities to fit the organization's
needs?
 Factor the organization's needs
 Offer support to the organization
 Choose to influence others positively
 Unify through excellence in ethics
 Sharpen time-management skills
Evaluating Employee Performance
1. How can my expectations for my employees affect their performance?
2. What guidelines should I follow to evaluate employee performance?
 Outline your expectations
 Build a performance plan
 Shore up their shortcomings
 Embrace their strengths
 Remember to coach
 Validate their efforts
 Enable them to develop themselves
3. Why is feedback important in evaluating performance?
4. How can I provide feedback to my employees?
 Positive feedback
 Constructive feedback

Employing Motivational Strategies

Implementing Motivation in Leadership
1. Why is it important to use motivational strategies in leadership?
 2. Who benefits from using motivation in leadership?
 Maximize learning from mistakes
 Optimize growth opportunities
 Train them and trust them
 Invite decision making
 Validate the person
 Acknowledge performance through recognition
 Treasure their successes
 Exhibit good ethics and core values
3. What are some of the pitfalls of poor leadership?
Overcoming Employee Apathy
1. Why is it important to understand employee apathy?
2. How can I identify employee apathy?
3. What are some of the ways employees' jobs can hinder motivational strategies?
 Under-defined job responsibilities
 Over-commitment to work
 Under-utilized skills
 Under-appreciated efforts
 Under-developed skills