NAME:__________________________________________________

GRADE/SECTION:______________________________________
9
TLE/TVL
Computer System
Servicing
Quarter I - Week 2
Assessing Own Work

CONTEXTUALIZED LEARNING ACTIVITY SHEETS

SCHOOLS DIVISION OF PUERTO PRINCESA CITY
TLE/TVL – Computer System Servicing - Grade 9
Contextualized Learning Activity Sheets (CLAS)
Quarter I - Week 2: Assessing Own Work
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work
of the Government of the Philippines. However, prior approval of the government agency or
office wherein the work is created shall be necessary for the exploitation of such work for a
profit. Such agency or office may, among other things, impose as a condition the payment
of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this book are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from
their respective copyright owners. The publisher and authors do not represent nor claim
ownership over them.

Published by the Schools Division of Puerto Princesa City

Development Team of the Module

Writer : Jay Paul T. Badenas

Content Editor: Caroline B. Tanjusay, Rhea D. Romero

Language Editor: Caroline B. Tanjusay

Reviewer: Dennis M. Lucas PhD

Proofreader: Caroline B. Tanjusay

Illustrator: Jay Paul T. Badenas

Layout Artist: Jay Paul T. Badenas, Rhea D. Romero

Management Team:
Servillano A. Arzaga, CESO V, SDS
Loida P. Adornado PhD, ASDS
Cyril C. Serador PhD, CID Chief
Ronald S. Brillantes, EPS-LRMS Manager
Dennis M. Lucas PhD, EPS-EPP/TLE/TVL
Eva Joyce C. Presto, PDO II
Rhea Ann A. Navilla, Librarian II

Division Quality Assurance Team: Ronald S. Brillantes, Jim Paul M. Belgado,

Cynchea H. Cabanero, Rhea D. Romero,
Rosario T. Gonzales, Liezl O. Arosio,
Karl Gabriel G. Buenafe, Alfredo D. Paduga, Jr.

Division of Puerto Princesa City-Learning Resource Management Section (LRMS)

Sta. Monica Heights, Bgy. Sta. Monica, Puerto Princesa City
Tel. Phone no.(048) 434 9438
Email Address: puertoprincesa@deped.gov.ph
 Lesson 1
Assessing Own Work

Learning Competencies: LO1. Assessing Own Work. TLE-IACSS9-12AQS-Ib-2

Objectives:
1. Identify the quality areas of ISO
2. Discuss assessing one’s work
3. Explain the quality cycle of assessing own work

Let’s Try
Directions:. Read each item carefully. Circle the letter of the best answer.

1. What is called when an organization works to prevent defects/mistakes/errors in every

improvement taking a holistic view of all factors in producing the end result?
A. Quality Standards C. ISO
B. Quality Management D. Check Standards

2. Which of the following refers to documents that provide requirements, specifications,

guidelines, or characteristics that can be used consistently to ensure that materials,
products, processes, and services are fit for their purpose?
A. Quality Standards C. ISO
B. Quality Management D. Check Standards

3. What is the term that refers to by putting procedures in place to prevent

defects/mistakes/errors series of step to ensure that quality control has taken place?
A. Quality Standards C. Check Standards
B. Quality Assurance D. Quality Management

4.What is the process that was created to give Supervisors and other shop floor personnel
a simple tool to evaluate process conformance?
A. Quality Standards C. Check Process
B. Quality Assurance D. Check Standards

5. What is an integral part of the risk management process as it outlines the hazards, risks
and associated controls measures to be applied to ensure the task/activity is conducted
in a way to reduce the risk of injury?
A. Quality Standards C. Check Process
B. Workplace D. Work Procedure

6. What is an instructional book or booklet that is supplied with almost all technologically
advanced consumer products such as vehicles, home appliances and computer
peripherals?
A. Instructions Manual C. Check Process
B. Service Manual D. Work Procedure

1
7. What terms refers to a something determined in relation to something that includes it?
A. Instructions Manual C. Final Product
B. Component Parts D. Work Procedure

8. Which refers to a product that is ready for sale?

A. Instructions Manual C. Final Product
B. Component Parts D. Work Procedure

9. Which of the following is related to creating a deliverable product including that portion
of the design process devoted to designing how product elements will be fitted together?
A. Instructions Manual C. Final Product
B. Component Parts D. Product Production

10. Which of the following contains instructions and specifications for

the maintenance and repair of a certain vehicle, or machine?
A. Instructions Manual C. Final Product
B. Service Manual D. Product Production

Unlocking of Difficulties
Assess (Verb): To determine the importance, size, or value of.
(Source: Merriam Webster)

International Organization for Standardization (ISO): is an international

nongovernmental organization made up of national standards bodies; it develops and
publishes a wide range of proprietary, industrial, and commercial standards and is
comprised of representatives from various national standards organizations.
(Source: Kenton, Will. n.d, “International Organization for Standardization (ISO),” Investopedia, Updated
November 20, 2020, https://www.investopedia.com/terms/i/international-organization-for-
standardization-iso.)

The word ‘assess’ comes from the Latin verb ‘assidere’ meaning ‘to sit with’.
Assessment is the process of documenting, usually in measurable terms, knowledge, skill,
attitudes, and beliefs. Assessment in education is the process of gathering, interpreting,
recording, and using information about pupils’ responses to an educational task.

Quality standards are defined as documents that provide requirements,

specifications, guidelines, or characteristics that can be used consistently to ensure that
materials, products, processes, and services are fit for their purpose.
 Satisfaction of Stakeholders  Transparency of service
 Added value for the society delivery
 Best value for price  Process control
 Cost effectivess  Acheiving desired results
 Doing the right things in a  Continous improvement
right way  Competitive advantage
 Meeting specifications  Best practice
 Meeting customer
expectations

2
 The Quality Cycle of Assessing Own Work

Is when organization works to prevent

Quality Management defects/mistakes/errors in every improvement taking a
holistic view of all factors in producing the end result.
Is putting procedures in place to prevent
defects/mistakes/errors series of step to ensure that quality
Quality Assurance control has taken place.

Is an international standard-setting body composed of

representatives from various national standards
ISO organizations. Founded on 23 February 1947, the
organization promotes worldwide proprietary, industrial,
and commercial standards.
 Project, program, and portfolio management
 Outsourcing
Quality Areas of ISO  Human resources management
 Additive manufacturing
 Risk management
The CHECK Process was created to give Supervisors and
other shop floor personnel a simple tool to evaluate process
conformance. The check process serves as a guideline to
make sure the basics are addressed consistently across all
shifts.

Here are some practices:

1. Operators fully trained on all shifts? Was the training
Check Process
verified to be effective?
2. Are there Visual Work Instructions available at the job
station that outline the critical components of the operation?
3. Do the Operators know the acceptance standards?
4.Are the specified tools, sequences, and methods being
employed?
A safe work procedure (SWP) is an integral part of the risk
management process as it outlines the hazards, risks and
associated controls measures to be applied to ensure the
Work Procedure
task/activity is conducted in a way to reduce the risk of
injury.
3
 An owner's manual (also called an instruction manual or a
user guide) is an instructional book or booklet that is
supplied with almost all technologically advanced consumer
Instructions Manual
products such as vehicles, home appliances and computer
peripherals.
A material is a substance or mixture of substances that
constitutes an object. Materials can be pure or impure, living
Material or non-living matter. Materials can be classified based on
their physical and chemical properties, or on their geological
origin or biological function.
Something determined in relation to something that includes
Component Parts
it.
A final product, or finished product is a product that is ready
for sale. For example, oil is the final product of an oil
Final Product company. The farmer sells his vegetables as his final
product, after they have been though the whole process of
growth.
Product production encompasses those actions that are
related to creating a deliverable product including that
Product Production
portion of the design process devoted to designing how
product elements will be fitted together.
A handbook containing instructions and specifications for
Service Manual
the maintenance and repair of a certain vehicle, or machine.
The action or process of providing someone or something
Certification with an official document attesting to a status or level of
achievement.
Involves testing of units and determining if they are within
the specifications for the final product. The purpose of the
Quality control
testing is to determine any needs for corrective actions in the
manufacturing process.
A printed or types of document with blank spaces for
Form
insertion of required or requested information.
Is the documentation by which an organization provides
guidance for members and employees to perform their
functions correctly and reasonably efficiently. It documents
Operations Manual
the approved standard procedures for
performing operations safely to produce goods and provide
services.
A certificate that is granted to a product that meets a
Type Approval
minimum set of regulatory, technical and safety
Certificate
requirements.
Involves testing of units and determining if they are within
the specifications for the final product. The purpose of the
testing is to determine any needs for corrective actions in the
manufacturing process.
Quality control 1. Product requirements
2. Packaging requirements
3. On-site tests and checks
4. Defect classification
5. Collaboration between the importer, supplier and QC staff
(Source: “Quality Standards”, https://asq.org/quality-resources/learn-about-standards, accessed
October 10, 2020.)

4
Directions: Match the definition in column A to what it refers to in comlumn B. Write
your answer on the space provided.

A B
_____1. A handbook containing instructions and A. Certifications
specifications for he maintenance and repair B. Operations manual
of a certain vehicle, or machine. C. Service manuals
_____2. Is the documentation by which an D. Type approval certificates
organization provides guidance for members
and employees to perform their functions
correctly and reasonably
_____3. The action or process of providing someone
or something with an official document
attesting to a status or level of achievement.
_____4. A certificate that is granted to a product
that meets a minimum set of regulatory,
technical and safety requirements.

Directions: Check the following that is under the guidelines in quality control. Put a √
if it belongs to the guidelines, write X if not.
1. Product requirements
2. Defect classification
3. Packaging requirements
4. On-site tests and checks
5. Collaboration between the importer, supplier and QC staff
6. Self – Evaluation
7. Setting Up priorities

Why is it important to learn the quality cycle of assessing own work?

_______________________________________________________________________________________
_______________________________________________________________________________________

5
 Directions: Complete the sentences by filling-in the blanks with the correct answer.

1. _______________ is a substance or mixture of substances that constitutes an object.

2. _______________ is a product that is ready for sale.
3. _______________ is an international standard-setting body composed of
representatives from various national standards.
4. _______________ is a printed or types of document with blank spaces for insertion
of required or requested information organizations.
5. _______________ is the action or process of providing someone or something with an
official document attesting to a status or level of achievement.

Directions: List down the quality areas of ISO. Write your answer in the space
provided.

Why do you need to assess your own work?

________________________________________________________________________________________
________________________________________________________________________________________

6
Activity1
Directions: Get an instructions/user’s manual of any electronic device available at your
home. Answer the following questions below.
What is the name of the
device?

What are the information that

you may get in the manual?

What might happen if you

don’t follow the manual?

Have you tried using the

device without reading the
manual? Why/Why not?

Do you have any experience of

receiving a defective device?
What did you do?

Activity 2
Directions: Make a brief explanation of the quality cycle of assessing your own work.
(Please refer to the illustration provided in the Let’s Explore & Discover). Write your answer
inside the box.

7
Directions: Read each item carefully. Circle the letter of the best answer.
1. What is an instructional book or booklet that is supplied with almost all technologically
advanced consumer products such as vehicles, home appliances and computer
peripherals?
A. Check Process C. Work Procedure
B. Instructions Manual D. Service Manual

2. What terms refers to a something determined in relation to something that includes it?
A. Component Parts C. Instructions Manual
B. Final Product D. Work Procedure

3. Which refers to a product that is ready for sale?

A. Component Parts C. Instructions Manual
B. Final Product D. Work Procedure

4. Which of the following is related to creating a deliverable product including that portion
of the design process devoted to designing how product elements will be fitted together?
A. Component Parts C. Instructions Manual
B. Final Product D. Product Production

5. Which of the following contains instructions and specifications for

the maintenance and repair of a certain vehicle, or machine?
A. Final Product C. Product Production
B. Instructions Manual D. Service Manual

6. What is called when an organization works to prevent defects/mistakes/errors in every

improvement taking a holistic view of all factors in producing the end result?
A. Check Standards C. Quality Management
B. ISO D. Quality Standards

7. Which of the following refers to a documents that provide requirements, specifications,

guidelines, or characteristics that can be used consistently to ensure that materials,
products, processes, and services are fit for their purpose?
A. Check Standards C. Quality Management
B. ISO D. Quality Standards

8. What refers to putting procedures in place to prevent defects/mistakes/errors series of

step to ensure that quality control has taken place?
A. Check Standards C. Quality Management
B. Quality Assurance D. Quality Standards

9.What is the process that was created to give Supervisors and other shop floor personnel
a simple tool to evaluate process conformance?
A. Check Process C. Quality Assurance
B. Check Standards D. Quality Standards

10. What is an integral part of the risk management process as it outlines the hazards,
risks and associated controls measures to be applied to ensure the task/activity is
conducted in a way to reduce the risk of injury?
A. Check Process C. Work Procedure
B. Workplace D. Quality Standards

8
 Let’s Try Let’s Practice

1. B 6. A
2. A 7. B
3. B 8. C 1. Service Manual 1. √
4. C 9. D 2. Operations Manual 2. √
5. D 10. B 3. Certification 3. √
4. Type Approval 4. √
Certificate 5. √
6. X
7. X

Let’s Do More

1. Material Project, program, and portfolio

2. final or finished product management
3. ISO Outsourcing
4. Forms Human resources management
5. Certification Additive manufacturing
Risk management

Let’s Sum It Up Let’s Assess

1. B 6. C
Answers may vary 2. A 7. D
3. B 8. B
4. D 9. A
5. D 10 . C
6.

Website

“Quality Standards.” Accessed October 10, 2020. https://asq.org/quality-

resources/learn-about-standards.

Kenton, Will. n.d. “International Organization for Standardization (ISO).” Investopedia.

Updated November 20, 2020.
https://www.investopedia.com/terms/i/international-organization-for-
standardization-iso.

9
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10