CQL E-Learning System Introduction

SEM Dealer Service Capability Development

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 Content
⚫ E-Learning Feature Introduction .................................................................................................................................................................................................................. 3
◼ System Feature Introduction....................................................................................................................................................................................................................... 3
◼ Website and Registration ............................................................................................................................................................................................................................. 5
◼ Roles & Authority ........................................................................................................................................................................................................................................... 6
◼ Contents Introduction ................................................................................................................................................................................................................................... 7
◼ Credit System Introduction ...................................................................................................................................................................................................................... 11
⚫ Student Account Introduction ...................................................................................................................................................................................................................... 12
◼ Mobile APP download and Introduction ............................................................................................................................................................................................. 13
◆ Courses and Course Bundles Registration ................................................................................................................................................................................. 14
◆ Share Folder Introduction ................................................................................................................................................................................................................ 16
◼ Computer Client Introduction ................................................................................................................................................................................................................. 19
◆ Courses and Course Bundles Registration ................................................................................................................................................................................. 22
◆ Share Folder Introduction ................................................................................................................................................................................................................ 25
⚫ Dealer Admin Account Introduction ....................................................................................................................................................................................................... 26
◼ Dealer Management Interface ................................................................................................................................................................................................................ 30
st
◼ 1 level Approve ........................................................................................................................................................................................................................................... 31
◼ User Report .................................................................................................................................................................................................................................................... 33

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 CQL E-Learning System Introduction– www.sem-learning.com

Key Features：
• Fundamental knowledge learning, like electronic system,
hydraulic system etc.
• D&A Video, key component Disassembly & Assembly.
• NPI courses, NPI product key features, key system
introduction.
• User Performance Management

Benefits
Low Cost Convenient High Efficiency Easy to Access

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 CQL E-Learning system Key Customer and Feature

Key User：
⚫ CQL Dealers：Worldwide SEM Dealership

Feature：
⚫ Independent from CAT Dealer service System
⚫ China Dealer no authority to access CAT System, no
resources
⚫ International Dealer feedback low speed to access
CAT system

⚫ Fast Response
⚫ Localize Admin in CQL
⚫ Independent CQL Supplier

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 Website and Registration

Website： www.SEM-Learning.com

System do not support self registration because of Information Protect. Please contact with us if you
need new ID for your team:
zhang_qiang_a@cat.com
sun_alnna@cat.com
When you provide the name list to us, please make sure they are our Dealer Employee or Dealer
Authorized 3rd party Employee.
Needed information as below to register ID:

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 Roles and Authority
Target
Roles Authority
Audience

General User Dealer Service Courses Registration, Learning

Technicians and access shared information

Dealer People who

Dealer Admin is responsible for • Has student authority
service technician • User performance
management and management
career development

• ID registration
System Admin CQL Service Training • Certified courses approve
Team • Courses/material
create/upload

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 System Content Introduction

General
Include Public Courses and Certified Courses
Course

Video Include D&A Video, NPI Course Video. Generally will be

Courses Public Courses
Removed
Service All Service Letter and Service magazine released after
Letter/Service 2018 could be found in the shared folder
magazine

CSA Best Practice Real Dealer CSA examples

TIS Material(Parts Book,

This could be download if needed
O&MM, Service Manual)

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 Courses Difference

Public Courses: approve no needed, could learning after register

Certified Courses: need CQL Admin approve, learning could be

proceed after approve finished

Video courses: generally video courses are public courses, could

learning after registered in the course, now include D&A, NPI product
Video

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 Example for Public and Certified Courses

Public Courses：
• No need Approve, learning can be
proceed after submit request
• No test

Certified Courses：
• Only need CQL admin approve
• Credit point obtain after finish test 9
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 Authority list for General User and Dealer Admin

• General User
• Free access to public Courses Learning(D&A Video, NPI Product Training, PL241)
• L1，L2 individual course learning after registration, or course package need CQL admin approve)

• Dealer Admin
• Freed access to Public Courses Learning(D&A Video, NPI Product Training, PL241)
• Create Dealer internal courses, only could be viewed internally
• Create Dealer internal shared folder, only could be viewed internally
• User report, certification, credit, system use time, last log on time etc.

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 Credit System introduction

• Each Certified course

• L1 & L2 mainly are Web
will have test, pass rate • L1 courses total have 11
based training(WBT)
generally will be 80% courses, if all passed,
• L3 & L4 mainly are
• Courses could be will have total 110
Instructor lead
learned repeatedly, no credit point
training(ILT)
time limited • L1 certification will be
• ILT training required L1
• Credit could be obtain available after passed all
& L2 100% courses
after passed test, 10 L1 courses
completion
credit each course

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 General User Account Instruction

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 How to Download Mobile APP Click Mobile APP

Android System(Huawei, Vivo,

SUMSANG etc.)can directly
scan the QR code then to
download

IOS system(I Phone) need find

the “Caterpillar education” in Please DO NOT use
APP Store. WeChat Scan function.

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 How to use Mobile APP for Individual Course learning
Initial Password: 123456

Click the logo to Input ID and Click the courses for

change language if it password, and click individual course
appear Chinese yes to login the app learning

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 How to learn Course Bundle
1 click more
2 select course bundle
3 select the course bundle you
would like to learn
4 Learning the courses

Difference between Course and Course

Bundle：
Course Bundle is the combination of several
courses, currently only L1 and L2 course are in
system, we suggest to enroll the course bundle.
Register L2 courses after completion of L1
courses.
When L1 courses are completed , you will get L1
Certification.
Of course, you can register individual course if
you are only interesting in certain courses in the
system.

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 My space Information

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 Other Function

You can do below：

From here you • Language switch
can： • Change password
New course • Log out
notification
Other notice

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 How to login via computer

If when you open the website is in Chinese,

please find this on top right to select
Input ID language

Initial Password: • ID could be obtain from admin,

123456 please input website address
• Generally initial password is :
123456
• Please DO NOT share ID with
others

Website： www.SEM-Learning.com

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 Interface after login

Your name will appear

at this position

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 My Space Interface

• You can find below main

information in my space
interface, but no limit to:
• Currently Level
• Ongoing Courses
• Test in Progress

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 Courses Learning Interface 1. Click on “Courses”

4, Also can search

course name

2. Level 1, Level 2
courses are 3. Also can select
English version language, as there are
courses many courses in Chinese
like D&A video, NPI
Product Training

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 Course Bundle Interface

Click ”More”, then find Course Bundle

Difference between Course and Course

Bundle：
Course Bundle is the combination of several
courses, currently only L1 and L2 course are in
system, we suggest to enroll the course bundle.
Register L2 courses after completion of L1 courses.
When L1 courses are completed , you will get L1
Certification.
Of course, you can register individual course if you
are only interesting in certain courses in the
system.

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 Course Bundle Content
Click “Enroll”

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 Dealer Admin Account Instruction

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 Interface after admin login

Click this logo will

turn to home page

Dealer name will

appear in this
interface

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 Dealer admin name
Homepage of Dealer admin will be here

Click the Console, will turn

to admin control interface,
where you can:
• Course registration
approve
• Technician management
• Learning progress
review

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 Dealer Admin workspace interface

Dealer admin
workspace
dashboard as
picture show

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 Dealer Organization Management interface

Dealer could create courses Shared Drive can

Create Teacher, be use for
internally
who can create internally
Only your internal employee can courses
view material shareing

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 How to Approve Dealer Technician’s course registration

• Click Approve/Reject

• After 1st level

approve, system
admin will get the
notice and can
proceed the request

• Learning will start

after 2 level approve
finished

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 Dealer Course Create

Click add course, can

proceed course create

Course package also could

be used, this will be used
for Factory used for
different level technician

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 User report

In this interface, you can view:

• Technician Certification
status
• Score status
• Credit point
• Technician level
• System use time

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 Password Reset In Dealer organization management interface, click
Student to into next level interface, the number is
currently your company technician number

Password reset is here

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 Others

Learning please refer to ”General User Account Instruction”

The system is only used to support Dealer Service Training

Any questions please contact with us

• Randy Zhang
• E-mail: zhang_qiang_a@cat.com

• Tel： +86 536 6138 053

• Alnna Sun
• E-mail: sun_alnna@cat.com

• Tel： +86 536 6138 046

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