Questionnaire for critical success

factors of effective e-learning

SECTION 1: PERSONAL BACKGROUND

Please tick (√) the given box OR fill in the blank that represents your answer

1. I am:
Male Female

2. My age is:

3. My educational level is:

Under graduate

Post graduate

4. Since I start my course at this University, I have completed semesters.

5. Number of years experience as e-learning user:

Dear students: please tick your desired number from table below.

SECTION 2: Instructors’ characteristics

Strongly Strongly
Agree Disagree
1 2 3 4 5
1 The instructor is enthusiastic about teaching the class

2 The instructor is friendly towards individual students

3 Students felt welcome in seeking advice/help

4 The instructor encourages student interaction
5 The instructor explains how to use the e-learning
components
6 I feel the instructor is keen that we use the e-learning
based units
SECTION 3: Students’ characteristics

7 The e-learning encourages me to search for more facts than the

traditional methods
8 I enjoy using personal computers

9 I was comfortable with using the PC and software applications

before I took up the e-learning based courses
10 I am not intimidated by using the e-learning based courses

11 I learn better by construction than absorption

12 I found the course content to be sufficient and related to the

subject

13 The e-learning components was available all the time

14 The course materials were placed on-line in a timely manner

 SECTION 4: Technology

Strongly Strongly
Agree Disagree
1 2 3 4 5
15 Easy on-campus access to the Internet

16 Browsing speed was satisfactory

17 I found the screen design pleasant

18 I could easily contact the instructor

19 I can rely on the computer network

SECTION 5: Support

20 I can get technical support from technicians

21 I can access the central library website and search for materials

22 There are enough computers to use and practice

23 I can print my assignments and materials easily

SECTION 6: Effective E-learning

24 Web site contained useful graphical and features

25 I felt personally involved in the course

26 I believe that I will be able to use this technology easily in

the future
27 I would recommend this type of distance learning course to
someone else