 WELCOMING THE GUEST
Glai: Good morning, Ma'am. Welcome to Eyy
Restaurant! My name is Glai, I will be your
waiter today. How are you? Is everything okay
today?
Trish: Yes, thank you.
Glai: Wonderful! Let me give you the menu. We
have some local dishes and of course we also
have special of the day, would you like to hear
them?
Trish: Yes.
Glai: Our chef has prepared today Grilled
Lobster Tails With Lemon & Herb Butter: The
lobster tails are complimented with parsley,
lemon, and garlic butter)
Trish: Alright, I'll think about it.
 WINE
Glai: Very well. Would you like to start some of
aperitif? Maybe I can offer you some glass of
champagne, glass of wine. Would you like to
take a look of our wine list, maybe you would
like to have some wine.
Trish: Yes, I would love to.
Glai: Amazing. I'll be right back when you are
ready to order. If you have some question
please let me know. Thank you.
Trish: Okay.
Glai: *gives water*
 ORDER TAKING
Trish: *raises hand to order*
Trish: I would like to order the special of the
day. Can you tell me if the lobster is fresh and
where is it came from?
Glai: Of course, Ma'am. Our lobsters are fresh
and it came from our fresh lobsters supplier in
Cebu.
Trish: Also, I want classic ceasar salad.
Glai: A classic ceasar salad. Okay. And what did
you decide for a glass of wine?
Trish: I would like a glass of Rosette.
Glai: Alright, Rosette is light body and an easy-
to-drink wine.
Trish: Thank you.
---
Glai: Here you go, Ma'am. Rosette by glass, JP
Chanet, stock from a region in France.
Trish: Really? Thank you.
Glai: Of course, Madam. Your salt will be served
in a minute. If you need something just let me
know.
Trish: Alright. Thank you.
Glai: You're welcome.
 FEEDBACK
Glai: How do you like the wine?
Trish: It's perfect.
Glai: Wonderful. I'll just check the kitchen your
salad's coming in a moment.
Trish: Thank you.
 APPETIZER
Glai: Your classic ceasar salad. Enjoy your meal.
Trish: Thank you!
Glai: How was the salad? Is it pleasant in your
taste?
Trish: Yeah, it's very fresh. I like it.
 MAIN COURSE
Glai: Are you finished? Would you like a little
break or you want to have your second course?
Trish: Yes, please.
Glai: Here's the special of the day. Grilled
Lobster Tails With Lemon & Herb Butter. Enjoy.
Would you like another glass of wine?
Trish: Yes, please.
 DESSERT
Glai: I hope you enjoyed your lobster. May I
take your plate? Thank you very much. Would
you like some dessert? Would you like to take a
look at the menu?
Trish: What is your best-selling dessert?
Glai: Our famous dessert is tiramisu.
Trish: I would like to have one.
Glai: Very nice, I will prepare one for you. Do
you want some coffee? Espresso? Americano?
Trish: No. Thank you.
Glai No? You're welcome.
Glai: How's the tiramisu? Is it as good as I said?
Trish: It's the best.
 GIVING THE BILL
Glai: Anything else you want or I can do for
you? Here is your bill. I really hope you enjoyed
your stay.
 TAKING PAYMENT
Glai: May I take this away? Thank you for
coming. I really hope to see you soon.
Trish: Thank you, Ms. Glai.
Glai: I appreciate that. Thank you, Madam.