HCMC Excel Questionnaire

Section
SECTION A: CHALLENGES AND HOW THEY ARE

ADDRESSED BY PUBLIC ACTORS IN YOUR
NEIGHBOURHOOD
Read this out: (This section deals with questions

related to challenges in your neighbourhood and
what you do about them.)
SECTION B. LIVING IN YOUR NEIGHBOURHOOD
Read this out: (In this section, we want to know

about your attitudes and experiences of housing and
living in your neighbourhood.)
SECTION C: HOUSEHOLD AND UTILITIES
(This section asks you about the facilities and

utilities in your household)
SECTION D: FINAL SECTION
SECTION E: PROFILE
Part
A. Housing and Neighbourhood
B. Your decision to live in your neighborhood
C. Social Media
D. Livelihoods, resources and infrastructures in
your neighbourhood
Read this out: (Here, we want to know about the

practical aspects of living in your neighbourhood)
E. Internet Health Literacy
F. Mobile Health* Utilization
*Mobile health is a general term for the use of

mobile phones and other wireless technology in
medical care. Examples include apps that track
caloric intake and recommend physical activity,
telemedicine apps, and apps that monitor heart
rate
G. Your opinions on livelihood and resources
H. Sharing economy
I. Your experience during the Covid-19 pandemic
#
Q1
Q1.1
Q1.2
Q1.3
Q1.4
Q1.5
Q1.6
Q1.7
Q1.8
Q1.9
Q1.10
Q1.11
Q1.12
Q1.13
Q1.14
Q1.15
Q2
Q2.1
Q2.2
Q2.3
Q3
Q3.1
Q3.2
Q3.3
Q4
Q4.1
Q4.2
Q4.3
Q4.4
Q4.5
Q4.6
Q4.7
Q4.8
Q4.9
Q4.10
Q4.11
Q4.12
Q4.13
Q5
Q6
Q7
Q8
Q9
Q10
Q11
Q12
Q13
Q13.1
Q13.2
Q13.3
Q13.4
Q13.5
Q13.6
Q13.7
Q13.8
Q14
Q15
Q15.1
Q15.2
Q15.3
Q15.4
Q15.5
Q15.6
Q15.7
Q15.8
Q15.9
Q15.10
Q15.11
Q15.12
Q15.13
Q15.14
Q15.15
Q16
Q16.Wedding party
Q16.Birthday party
Q16.Housewarming party
Q16.Religious festivals
Q16.Funerals
Q18a
Q18b
Q19
Q20
Q21
Q22
Q23
Q23a.1
Q23a.2
Q23a.3
Q23a.4
Q23a.5
Q23a.6
Q23a.7
Q24
Q24.1
Q24.2
Q24.3
Q24.4
Q24.5
Q24.6
Q24.7
Q24.8
Q24.9
Q24.10
Q24.11
Q24.12
Q24.13
Q24.14
Q24.15
Q25
Q26a
Q26b
Q26b.1
Q26b.2
Q26b.3
Q26b.4
Q26b.5
Q26b.6
Q26b.7
Q26b.8
Q26b.9
Q26b.10
Q27a
Q27b
Q27b.1
Q27b.2
Q27b.3
Q27b.4
Q27b.5
Q27b.6
Q27b.7
Q27b.8
Q27b.9
Q27b.10
Q27b.11
Q27b.12
Q27b.13
Q27b.14
Q28
Q29
Q29.1
Q29.2
Q29.3
Q29.4
Q29.5
Q29.6
Q29.7
Q29.8
Q30a
Q30b
Q32
Q33
Q34
Q34a.1
Q34a.2
Q34a.3
Q34a.4
Q34a.5
Q34b.1
Q34b.2
Q34b.3
Q34b.4
Q34b.5
Q34c.1
Q34c.2
Q34c.3
Q34c.4
Q34c.5
Q34d.1
Q34d.2
Q34d.3
Q34d.4
Q34d.5
Q34e.1
Q34e.2
Q34e.3
Q34e.4
Q34e.5
Q35
Q35a.1
Q35a.1.1st Rank
Q35a.1.2nd Rank
Q35a.2
Q35a.2.1st Rank
Q35a.2.2nd Rank
Q35b.a
Q35b.a.1st Rank
Q35b.a.2nd Rank
Q35b.b
Q35b.b.1st Rank
Q35b.b.2nd Rank
Q35b.c
Q35b.c.1st Rank
Q35b.c.2ndRank
Q36
Q37
Q38
Q39
Q40
Q41
Q41.1
Q41.2
Q41.3
Q41.4
Q41.5
Q42
Q43
Q44
Q45
Q46
Q47
Q48
Q49
Q50
Q51
Q52
Q53
Q53.1
Q53.2
Q54
Q54a
Q54b
Q55
Q56
Q57
Q58
Q59
Q60
Q60.1
Q60.2
Q60.3
Q60.4
Q60.5
Q60.6
Q60.7
Q60.8
Q60.9
Q60.10
Q60.11
Q60.12
Q61
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
P13
P14
P19
P20
P21
P22
P23
P24
P25
P26
Question Type Options
Opinions related to challenges in your neighbourhood (if these things

happen, how often)
Circle one number in each row below that best describes your
opinions. Ordinal 1
5
Opinions related to challenges in your neighbourhood: AIR
POLLUTION/HAZE (Q1)
Opinions related to challenges in your neighbourhood: FLOODING
(INCLUDING FLASH FLOOD) (Q1)
Opinions related to challenges in your neighbourhood: DROUGHT
(LONG PERIODS OF LACK OF RAIN AND HOT WEATHER) (Q1)
Opinions related to challenges in your neighbourhood: NOISE
POLLUTION (DUE TO TRAFFIC AND/OR NEIGHBOURS) (Q1)
Opinions related to challenges in your neighbourhood: DANGEROUS
FIRE/ARSON (Q1)
Opinions related to challenges in your neighbourhood: TRAFFIC
CONGESTION (Q1)
Opinions related to challenges in your neighbourhood: TRAFFIC
ACCIDENT (Q1)
Opinions related to challenges in your neighbourhood: WATER
POLLUTION (DISPOSE GARBAGE INTO DRAIN OR RIVER) (Q1)
Opinions related to challenges in your neighbourhood: CRIME (EG,
ROBBERY AND MURDER) (Q1)
Opinions related to challenges in your neighbourhood: DRUGS
(ILLEGAL TRAFFICKING AND CONSUMPTION) (Q1)
Opinions related to challenges in your neighbourhood: HUMAN

TRAFFICKING (PEOPLE RECRUITED OR TRANSPORTED FOR LABOR
THROUGH FORCE OR FRAUD AND MAY INCLUDE FORCED
PROSTITUTION) (Q1)
Opinions related to challenges in your neighbourhood: DOMESTIC
ABUSE/VIOLENCE (Q1)
Opinions related to challenges in your neighbourhood: FOUL
SMELLS/BAD SMELLS (Q1)
Opinions related to challenges in your neighbourhood: NUISANCE OF

CONSTRUCTION ACTIVITIES (DUE TO DUST FROM CONSTRUCTION,
BLOCKAGE OF ROADS OR FOOTPATH, OR NOISE FROM
CONSTRUCTION) (Q1)
Opinions related to challenges in your neighbourhood: SOCIAL ABUSE
IN PUBLIC SPACE (Q1)
Top 3 most important challenges Open-ended
Most important challenge
2nd most important challenge
3rd most important challenge

Things you would do to improve the important challenges in your
neighbourhood Open-ended
THINGS YOU WOULD DO TO IMPROVE THE MOST IMPORTANT
CHALLENGES IN YOUR NEIGHBOURHOOD
THINGS YOU WOULD DO TO IMPROVE THE 2ND MOST IMPORTANT
THINGS YOU WOULD DO TO IMPROVE THE 3RD MOST IMPORTANT
Opinions about Local Government Unit responses to urban
challenges in your neighbourhood Ordinal 1
Opinions about Local Government Unit responses to urban challenges

in your neighbourhood: I KNOW WHO TO CONTACT TO HELP ME
WHEN I ENCOUNTER THE URBAN CHALLENGES (Q4)

in your neighbourhood: THE AUTHORITIES RESPOND TO THE URBAN
CHALLENGES QUICKLY (Q4)

in your neighbourhood: THE AUTHORITIES KNOW THERE ARE URBAN
CHALLENGES, AND THEY TRY TO SOLVE IT (Q4)

in your neighbourhood: OUR LOCAL GOVERNMENT UNIT LISTEN TO
OUR URBAN CHALLENGES (Q4)

in your neighbourhood: THE USE OF TECHNOLOGY IN PUBLIC SERVICES
(EG, ONLINE PUBLIC HEALTH SERVICES) HAS IMPROVED THE QUALITY
OF LIFE IN OUR NEIGHBOURHOOD (Q4)
in your neighbourhood: NON-GOVERNMENTAL/RELIGIOUS
ORGANIZATIONS ARE USEFUL IN SOLVING URBAN CHALLENGES (Q4)

in your neighbourhood: LOCAL GOVERNMENT UNIT LED PROJECTS
HAVE REDUCED OUR URBAN CHALLENGES (Q4)

in your neighbourhood: WHEN THERE IS AN URBAN PROBLEM IN THE
NEIGHBOURHOOD, NEIGHBOURS WILL WORK TOGETHER EFFICIENTLY
(Q4)

in your neighbourhood: THE LOCAL GOVERNMENT UNIT DOES NOT
HELP OUR NEIGHBOURHOOD (WHEN THERE IS AN URBAN PROBLEM)
(Q4)

in your neighbourhood: OUR ELECTED OFFICIALS DO NOT CARE ABOUT
OUR NEIGHBOURHOOD (Q4)

in your neighbourhood: WHEN WE COMPLAIN, THE AUTHORITIES DO
NOTHING (Q4)

in your neighbourhood: OTHER NEIGHBOURHOODS GET A LOT MORE
AUTHORITY SUPPORT (Q4)

in your neighbourhood: IN CASE OF URBAN PROBLEMS, I SEEK THE
ASSISTANCE OF DIFFERENT PEOPLE, BUT NOT THE AUTHORITIES (Q4)
Who would you contact for help when facing a crime? (e.g., robbery,
stealing) Multiple choice 1
97
Who do you contact for help when facing household problems (e.g.,
domestic violence, conflict with neighbours, etc)? Multiple choice 1
97
Who would you contact for help when facing natural disasters? (e.g.,
flood, storm) Multiple choice 1
97
In your opinion, what would you, your relatives, or your neighbours

do when there is an emergency situation such as fire, social unrest,
etc.? Multiple choice 1
97
When you or your family feel the need for non-emergency healthcare
(toothache, diarrhea, small cuts, sprains, minor headache, etc.), do
you seek healthcare? Single choice 1
2
When you seek non-emergency healthcare, your first stop from home
is: Single choice 1
10
11
12
13
14
97
When you or your family have a medical emergency (difficulty

breathing, drowsiness, broken bones, substance poisoning, etc.), do
you seek healthcare? Single choice 1
When you seek emergency healthcare, your first stop from home is: Single choice 1
10
11
12
13
14
97
Your Your opinions related to housing and neighbourhood

experiences? Single choice 1
5
Your opinions related to housing and neighbourhood experiences: IT IS
EASY TO FIND HOUSING AT AN AFFORDABLE PRICE WITHIN OUR
NEIGHBOURHOOD (Q1)
Your opinions related to housing and neighbourhood experiences:
THIS IS A WELL-MAINTAINED RESIDENTIAL AREA (Q1)
Your opinions related to housing and neighbourhood experiences:
THIS NEIGHBOURHOOD IS NOT TOO CROWDED (Q1)
Your opinions related to housing and neighbourhood experiences: I
FEEL SAFE IN MY NEIGHBOURHOOD (Q1)
Your opinions related to housing and neighbourhood experiences: IT IS

SAFE TO WALKING ALONE DURING NIGHT-TIME IN MY
NEIGHBOURHOOD (Q1)
Your opinions related to housing and neighbourhood experiences: I
FEEL OVERCROWDED IN MY HOUSE (Q1)
Your opinions related to housing and neighbourhood experiences: THE

SUB-LEASING IN THE NEIGHBOURHOOD CAUSES ISSUES WITH THE
NEIGHBOURS (Q1)
Your opinions related to housing and neighbourhood experiences: MY

NEIGHBOURS AND I ARE VULNERABLE TO FORCED EVICTION BECAUSE
WE DO NOT HAVE LEGAL OWNERSHIP TO PROPERTIES (Q1)
Why did you choose to live in this neighbourhood? Multiple choice 1
97
Your opinions related to diversity and spaces Single choice 1
5
OPINIONS RELATED TO DIVERSITY AND SPACES: I KNOW THE PEOPLE
FROM MY NEIGHBOURHOOD WELL (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: I HAVE MANY FRIENDS
IN THIS NEIGHBOURHOOD (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: I OFTEN INVITE MY
FRIENDS, FAMILIES AND NEIGHBOURS TO MY HOUSE (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: IT IS EASY TO MEET
WITH MY NEIGHBOURS IN THIS NEIGHBOURHOOD (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: IN OUR
NEIGHBOURHOOD, NEIGHBOURS LOOK OUT FOR EACH OTHER (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: THIS

NEIGHBOURHOOD IS NOT AREA GOOD PLACE FOR OLDER PEOPLE
(Q1)
NEIGHBOURHOOD IS NOT A GOOD PLACE FOR CHILDREN (Q1)

NEIGHBOURHOOD HAS MANY FOREIGNERS AND PEOPLE FROM
OTHER PROVINCES LIVING HERE (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: I AM HAPPY TO HAVE

PEOPLE OF DIFFERENT ORIGINS IN MY NEIGHBOURHOOD (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: I FIND IT EASY TO
INTERACT WITH MIGRANTS AS MY NEIGHBOURS (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: MIGRANTS
CONTRIBUTE POSITIVELY TO THE SOCIO-CULTURAL DIVERSITY (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: I FEEL THAT I AM PART
OF THIS COMMUNITY (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: PEOPLE WHO LIVE

HERE CONTRIBUTE POSITIVELY TO THE NEIGHBOURHOOD’S ECONOMY
(Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: PEOPLE IN MY
COMMUNITY SHARE KNOWLEDGE AND RESOURCES (Q1)
OPINIONS RELATED TO DIVERSITY AND SPACES: THERE ARE

COMMUNITY ROLE MODELS (CIVIC LEADERS) THAT INSPIRE AND
PROVIDE GUIDANCE (Q1)
What kind of social activities take place in the community and how
frequent? Single choice 1
FREQUENCY OF SOCIAL ACTIVITIES: WEDDING PARTY (Q1)
FREQUENCY OF SOCIAL ACTIVITIES: BIRTHDAY PARTY (Q1)
FREQUENCY OF SOCIAL ACTIVITIES: HOUSEWARMING PARTY (Q1)
FREQUENCY OF SOCIAL ACTIVITIES: RELIGIOUS FESTIVALS (Q1)

FREQUENCY OF SOCIAL ACTIVITIES: FUNERALS (Q1)
REASONS FOR GOING TO THESE SOCIAL ACTIVITIES (Q18) Multiple choice 1
97
REASONS FOR NOT GOING TO THESE SOCIAL ACTIVITIES (Q18) Multiple choice 1
97
In your opinion, how do residents communicate and learn about
these activities? Multiple choice 1
97
Do you use any social media application on your phone? Single choice 1
Which messaging applications are you using? Multiple choice 1
8
9
10
11
97
Which social media platform are you currently using? Multiple choice 1
10
11
97
Your Your opinions about social media platform Single choice 1
Your opinions about social media platform: I ROUTINELY USE IT TO

COMMUNICATE WITH FAMILY AND FRIENDS AND STAY UP-TO-DATE
WITH THEIR LIVES
Your opinions about social media platform: I FREQUENTLY USE THE

PLATFORM’S FEED TO LEARN ABOUT UPCOMING EVENTS OR NEWS
UPDATES
Your opinions about social media platform: I OFTEN USE NEWS FEEDS
TO FIND STUDY MATERIALS OR JOB OPENINGS
Your opinions about social media platform: I OFTEN USE NEWS FEEDS
TO FIND OUT THE PRICES OF DAILY NECESSITIES (FOOD, CLOTHING,
ETC)
Your opinions about social media platform: I ACTIVELY USE THE
PLATFORM TO POST/SHARE USER CONTENT (TEXTUAL POSTS, PHOTOS
AND VIDEOS)
Your opinions about social media platform: I FEEL THAT THE

PLATFORM ALLOWS ME TO DISCOVER AND CONNECT WITH LIKE-
MINDED INDIVIDUALS, GROUPS OR BUSINESSES IN MY COMMUNITY
Your opinions about social media platform: I FEEL THAT THE

PLATFORM INCREASES THE CHANCES OF ME ATTENDING LIVE
GATHERINGS OR EVENTS
The condition of facilities, services and infrastructure in your

neighbourhood? Single choice 1

neighbourhood: MY NEIGHBOURHOOD HAS GOOD
RECREATIONAL/LEISURE FACILITIES (EG PARKS, PLAYGROUND,
EXERCISE FACILITIES)

neighbourhood: THERE ARE ENOUGH SHOPS WHERE I CAN OBTAIN
BASIC NECESSITIES IN MY NEIGHBOURHOOD

neighbourhood: BASIC NECESSITIES ARE AT REASONABLE PRICES IN
MY NEIGHBOURHOOD

neighbourhood: THE HEALTHCARE FACILITIES (EG DRUGSTORES,
HOSPITALS, HEALTH CENTERS) IN MY NEIGHBOURHOOD ARE OF
GOOD QUALITY

neighbourhood: THE SERVICES FROM HEALTHCARE FACILITIES NEAR
MY NEIGHBOURHOOD ARE TOO EXPENSIVE
neighbourhood: THIS NEIGHBOURHOOD IS BECOMING QUITE AN
EXPENSIVE PLACE TO LIVE

neighbourhood: THIS NEIGHBOURHOOD HAS EFFECTIVE SANITARY
SYSTEM (AVAILABILITY OF CLEAN, POTABLE WATER, FLUSH TOILETS,
AND PIPED SEWER SYSTEMS)

neighbourhood: THIS RESIDENTIAL NEIGHBOURHOOD HAS AN
EFFECTIVE WASTE MANAGEMENT SYSTEM (COLLECTION AND
DISPOSAL OF SOLID WASTE)

neighbourhood: THIS NEIGHBOURHOOD HAS INADEQUATE WATER
DRAINAGE SYSTEMS (PIPES TO TRANSFER WATER TO
LAKES/RESERVOIRS AND PREVENT POOLING OF WATER AFTER RAIN)

neighbourhood: THE NEIGHBOURHOOD HAS ADEQUATE ROADS AND
PARKING FACILITIES

neighbourhood: THERE IS GOOD STREET LIGHTING IN THIS
NEIGHBOURHOOD

neighbourhood: THE FOOTPATHS (SIDEWALK) IN THIS
NEIGHBOURHOOD ARE INADEQUATE

neighbourhood: THERE IS AFFORDABLE PUBLIC TRANSPORT SERVICE
TO AND FROM MY NEIGHBOURHOOD
neighbourhood: THE CITY BUS ARE USEFUL FOR ME

neighbourhood: THE PUBLIC TRANSPORT SERVICE IN THIS
NEIGHBOURHOOD IS INCONVENIENT
Travel time by foot to the nearest public transport point (city bus-
stop, train station) from your house Single choice 1
Do you use the internet for health-related information Single choice 1
2
Your Your opinions on Internet for health-related information and
services Single choice 1
2
Your opinions on Internet for health-related information and services:

I KNOW WHAT HEALTH RESOURCES ARE AVAILABLE ON THE INTERNET

I KNOW WHERE TO FIND HELPFUL HEALTH RESOURCES ON THE
INTERNET

I KNOW HOW TO FIND HELPFUL HEALTH RESOURCES ON THE
INTERNET

I KNOW HOW TO USE THE INTERNET TO ANSWER MY QUESTIONS
ABOUT HEALTH

I KNOW HOW TO USE THE HEALTH INFORMATION I FIND ON THE
INTERNET TO HELP ME

I HAVE THE SKILLS I NEED TO EVALUATE THE HEALTH RESOURCES I
FIND ON THE INTERNET

I CAN TELL HIGH QUALITY HEALTH RESOURCES FROM LOW QUALITY
HEALTH RESOURCES ON THE INTERNET

I FEEL CONFIDENT IN USING INFORMATION FROM THE INTERNET TO
MAKE HEALTH DECISIONS

TO BE ABLE TO ACCESS HEALTH RESOURCES ON THE INTERNET IS
IMPORTANT FOR ME

I FEEL THE INTERNET IS USEFUL IN HELPING ME IN MAKING DECISIONS
ABOUT MY HEALTH
Do you use mobile health for medical care? Single choice 1
2
Your Your opinions on using mobile platform for health-related
information Single choice 1
5
Your opinions on using mobile platform for health-related information:
IT WAS EASY TO USE
IT WAS GOOD TO USE

THE TIME SPENT USING IT HAS BEEN ACCEPTABLE

IT HAS BEEN DIFFICULT TO REMEMBER TO USE IT

THE INTRODUCTION OF HOW TO USE IT WAS SUFFICIENT
IT WAS TOO TIME CONSUMING
IT INTERRUPTED ME IN MY DAILY ACTIVITIES
IT WAS BORING TO USE
IT WAS A DISTURBANCE
I CAN RECOMMEND IT TO OTHERS
IT HAS MOTIVATED ME TO CHANGE MY LIFESTYLE HABITS

IT HAS HELPED ME TO UNDERSTAND THE BENEFITS OF IMPROVING
MY LIFESTYLE HABITS

IT HAS HELPED ME TO UNDERSTAND HOW I NEED TO CHANGE MY
LIFESTYLE HABITS

IT HAS HELPED ME SET PERSONAL GOALS FOR MY LIFESTYLE HABITS IN
A WAY THAT I COULD NOT HAVE DONE ON MY OWN
In general, compared to other people your age, how do you describe
your current health? Single choice 1
Your Your opinion on livelihood and resources Single choice 1
Your opinion on livelihood and resources: THERE ARE AMPLE

EMPLOYMENT OPPORTUNITIES WITHIN ACCESSIBLE DISTANCE FROM
WHERE I LIVE
Your opinion on livelihood and resources: MY WORKPLACE IS CLOSE
TO WHERE I LIVE
Your opinion on livelihood and resources: I HAVE SAVED MONEY TO
INVEST FOR MY EXTRA INCOME
Your opinion on livelihood and resources: TECHNOLOGY HERE HELPS

ME TO HAVE A BETTER LIFE COMPARED TO THE ONE I HAD IN THE
PAST
Your opinion on livelihood and resources: I CAN ACCESS RICH

LIVELIHOOD RESOURCES (EMPLOYMENT, AID, NETWORKING,
MENTORSHIP)IN MY NEIGHBOURHOOD
Your opinion on livelihood and resources: I PLAN TO LOOK FOR
ANOTHER JOB
How many months per year did you work in 2020 Open-ended
How many months per year did you work in 2021 Open-ended
How do/did you get to work when you need to travel to your place of
employment?) Multiple choice 1
10
97
How much time do/did you spend travelling to your place of
employment from your neighbourhood? Single choice 1
6
Before the official lockdown was announced on on _______, how
well were you managing financially? Single choice 1
Overall, how do you feel your current financial situation compared to

before the official lockdown was announced on __________ Single choice 1
5
TYPES OF SERVICES USED (Q34) Multiple choice 1
97
Specify name of Online Commerce service (e.g. Lazada, Shopee) Open-ended
Specify items purchased (e.g. food, clothing, groceries) Open-ended
How do you pay for these services? Multiple choice 1
What is your level of satisfaction when using these services? Single choice 1
How often do you use these services? Single choice 1
Specify name of Ride-hailing service (e.g. Grab, Be) Open-ended

Specify reason for transportation (e.g.go buy groceries, go shopping,
go to work) Open-ended
3
4
Specify name of Government e-services Open-ended

Specify reason for using services (e.g.obtain regulatory permits, file
personal details or taxes, paying insurance, etc.) Open-ended
Specify name of Private e-service Open-ended
Specify reason for using services Open-ended
4
Specify name of Other e-service Open-ended
Specify reason for using services Open-ended
4
For the last few months, do you go out when you have free time
outside of home, work, school commitments? Single choice 1
Where do you mostly spend your free time outside from home, work
or school before the lockdown on _____?
(Top 2 places you visit. Tick and fill up where applicable)
PLACE VISITED DURING FREE TIME: FIRST RANK (Q35a) Open-ended
PLACE VISITED DURING FREE TIME: SECOND RANK (Q35a) Open-ended
Number of times a week you visit these locations Single choice 1
Number of times a week you visit FIRST RANK PLACE
Number of times a week you visit: SECOND RANK PLACE
Why do you go there? What activities do you do there? Multiple choice 1

2
97
Why do you go there? What activities do you do there?: FIRST RANK
PLACE
Why do you go there? What activities do you do there?: SECOND
RANK PLACE
Who are usually with? Multiple choice 1
97
Who are usually with?: FIRST RANK PLACE
Who are usually with?: SECOND RANK PLACE
How do you get there and back? Multiple choice 1
97
How do you get there and back?: FIRST RANK PLACE
How do you get there and back?: SECOND RANK PLACE
How did you protect yourself from COVID-19? (Please check all that
apply) Multiple choice 1
5
6
97
What do you recommend to prevent the spread of diseases (such as
COVID-19) to surrounding areas? (Please check all that apply) Multiple choice 1
97
Have you ever got infected with the Coronavirus? Single choice 1
Has any of your family members or relatives gotten the Coronavirus?
NOTE: These are family members from the same or different

households Single choice 1
Has any of your family members or relatives died of the Coronavirus?
NOTE: These are family members from the same or different

households Single choice 1
Your experience during COVID-19 Single choice 1
5
Your experience during COVID-19: I WAS ABLE TO REMAIN AT HOME
WITHOUT SIGNIFICANT IMPACTS ON MY FAMILY’S LIVELIHOOD (Q41)
Your experience during COVID-19: I WAS ABLE TO ADOPT WORK
FROM HOME MEASURES WITHOUT ANY PROBLEMS (Q41)
Your experience during COVID-19: I WAS ABLE TO OBTAIN ESSENTIAL

GOODS AND SERVICES SUCH AS MASKS AND SANITISERS TO PROTECT
MY HOUSEHOLD (Q41)
Your experience during COVID-19: OVERALL, WE HAVE OVER-REACTED
TO THE PANDEMIC (Q41)
Your experience during COVID-19: I SHOULD HAVE TAKEN THE
PANDEMIC MORE SERIOUSLY. (Q41)
What is your source of clean drinking water? Multiple choice 1
97
What is your source of clean water for general uses other than
drinking? Multiple choice 1
97
Do you have toilet facilities in your home? Single choice 1
Do you have to share the toilet with people other than family? Single choice 1
Do you have bathing facilities in your home? Single choice 1
Do you have to share the bathroom with people other than family? Single choice 1
2
How do you dispose of your garbage/rubbish? Multiple choice 1
97
How is your garbage/rubbish collected? Multiple choice 1
97
The power supply in my neighbourhood Single choice 1
Type of electrical appliances in your home Multiple choice 1
10
11
12
13
97
Type of cooking fuel used in your home? Multiple choice 1
2
3
97
Participation in the development of the neighbourhood and city Single choice 1
Participation in the development of the neighbourhood and city: I

WISH TO PARTICIPATE MORE ACTIVELY IN URBAN DEVELOPMENT
POLICIES IN THE CITY (Q53)
Participation in the development of the neighbourhood and city: I

WISH TO PARTICIPATE MORE ACTIVELY IN URBAN DEVELOPMENT
POLICIES THAT ARE DIRECTED TO MY NEIGHBOURHOOD (Q53)
Do you want to contribute to the development of your
neighbourhood? Why? Single choice 1
IF Yes, why? Multiple choice 1
97
IF No, why? Multiple choice 1
97
What can be done to allow people to have a more active voice in
their neighbourhood’s urban development? Multiple choice 1
2
97
What do you like the most of Ho Chi Minh City? Single choice 1
97
The one thing that you do not like the most of Ho Chi Minh City? Single choice 1
97
The one thing that you like the most about your neighbourhood? Single choice 1
6
7
97
The one thing that you do not like the most about your
neighbourhood? Single choice 1
97
Perspectives about urban life Single choice 1
5
Perspectives about urban life: I FEEL THAT I AM DISADVANTAGED AS
COMPARED TO OTHERS IN MY NEIGHBOURHOOD (Q60)
Perspectives about urban life: I CAN PURSUE MY WAY OF LIVING
WITHOUT FACING CONFLICT IN THE NEIGHBOURHOOD (Q60)
Perspectives about urban life: I WOULD LIKE TO CONTINUE LIVING IN
MY CURRENT NEIGHBOURHOOD (Q60)
Perspectives about urban life: I WANT MY CHILDREN TO MAKE A
LIVING IN HO CHI MINH CITY (Q60)
Perspectives about urban life: MY FAMILY WILL JOIN ME IN THE CITY
(Q60)
Perspectives about urban life: I FEEL INSECURE IN THE CITY (Q60)

Perspectives about urban life: THE CHANGES IN THE CITY ARE GOOD
(Q60)
Perspectives about urban life: I HAVE HAD TO CHANGE MY LIFE
RADICALLY SINCE MOVING TO HO CHI MINH CITY (Q60)
Perspectives about urban life: HO CHI MINH CITY IS NOT AS DIFFICULT
FOR NEWCOMERS AS IT USED TO BE (Q60)
Perspectives about urban life: THE CHANGE IN THE CAPITAL CITY WILL
IMPACT ON MY LIVELIHOOD IN HO CHI MINH CITY (Q60)
Perspectives about urban life: I SEE HO CHI MINH CITY AS HOME
(Q60)
Perspectives about urban life: NOT EVERYBODY CAN DEVELOP THE

NECESSARY SKILLS TO LIVE IN HO CHI MINH CITY (Q60)
Where do you see yourself living in 5 years now (e.g. HCMC,
hometown, other) Single choice 1
97
Neighbourhood Location Open-ended
Street name of residence Open-ended
Name Open-ended
Gender Single choice 1
Age Open-ended
Place of birth (City and Province) Open-ended
Marital status Single choice 1
Religion Single choice 1
Languages spoken Multiple choice 1
2
3
What is your education level? Single choice 0
97
Residential Status Only ask if: Place of Birth P6 is not Ho Chi Minh
City Single choice 1
If you came from other provinces, what are your motivation(s) for
coming to Ho Chi Minh City?
Only ask if: Place of Birth P6 is not Ho Chi Minh City Multiple choice 1
97
If come from other provinces, how long have you been in Ho Chi
Minh City {number of months up to date of interview}? Open-ended
Household monthly earnings Single choice 1
6
Vehicles do you or your household members own? Please state
type(s) and quantity {if zero all, they did not have any vehicle} Multiple choice 1
Open-ended 2
97
Do you own another house in Ho Chi Minh City or other parts of
Vietnam? Single choice 1
Do you own a smart* mobile phone? (*mobile phone that typically

have a touchscreen interface, internet access, and capable of
downloaded and accessing apps such as Whatsapp, Facebook, Grab,
etc.)) Single choice 1
2
How many years have you lived in this neighbourhood (0. Less than 1
year)? Single choice 1
Open-ended 2
Where did you stay before this? Single choice 1
Open-ended 2
Type of house you live in Single choice 1
97
Do you rent or own this place? Single choice 1
How many people are living with you? Open-ended

Codebook
Always (everyday or almost everyday)
Often (50%-75%/year)
Infrequently (1-2 times/year)
Seldom (1-2 times over the past 5 years)
Never
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Local Government Officials
Police
Family member
Relatives
Neighbours
Others
Police
Family member
Relatives
Neighbours
Others
Police
Family member
Relatives
Neighbours
Others
Evacuate
Check on others
Dial for assistance
Report the incident on social media
Safeguard household belongings
Others
Yes
No
Drugstore in my community
Drugstore outside my community
Public health centre in my community
Public health centre outside my community
Private doctor clinic in my community
Private doctor clinic outside my community
Public general hospital in my community
Public general hospital outside my community
Private general hospital in my community
Private general hospital outside my community
Religious advisor in my community
Religious advisor outside my community
Alternative healthcare provider/therapist (e.g. hilot, traditional medical practitioners) in my community
Alternative healthcare provider/therapist (e.g. hilot, traditional medical practitioners) outside my community
Others
Yes
No
Drugstore in my community
Drugstore outside my community
Public health centre in my community
Public health centre outside my community
Private doctor clinic in my community
Private doctor clinic outside my community
Public general hospital in my community
Public general hospital outside my community
Private general hospital in my community
Private general hospital outside my community
Religious advisor in my community
Religious advisor outside my community
Alternative healthcare provider/therapist (e.g. traditional medical practitioners) in my community
Alternative healthcare provider/therapist (e.g. traditional medical practitioners) outside my community
Others
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
My family/relatives live here
I can make a livelihood here
The neighbourhood is liveable
There are good public services here
Cost of properties (Land, House….)
Security and Safety
Others
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Daily
2-3 times per week
3-4 times per month
Once a month
2-3 times per year
Never
I have free time
I am interested in the activity
I am close with the event organizer
Attendance is free
Others
Do not have free time
Not interested in the activity
Not close with the event organizer
Attendance is not free
Others
Word of mouth
Social media (e.g. Facebook)
News from local authorities
Telephone or text message
Neighbourhood information board
Invitation from community (including community announcement)
Others
Yes, uses social media application on phone
No, does not use
Facebook Messenger / Facebook
Zalo
WhatsApp
Line
Telegram
Instagram
Twitter
Tik Tok
SMS
Viber
Do not use
Others
Facebook Messenger / Facebook
Zalo
WhatsApp
Line
Telegram
Instagram
Twitter
Tik Tok
SMS
Viber
Do not use
Others
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
1 -14 minutes
15 -30 minutes
31 -60 minutes
> 1 hour
Not applicable
Yes
No
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Yes
No
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Poor
Fair
Good
Very Good
Excellent
Do not know
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Own car
Walking
Bicycle
Tricycle
Motorbike
Bus
Metered Taxi
Ride-hailing car
Ride-hailing motorbike
Work from home
Others
No travel (WFH)
1 - 14 minutes
15 - 30 minutes
31 - 60 minutes
1 – 2 hours
>2 hours
Living comfortably
Doing all right
Just about getting by
Finding it quite difficult
Finding it very difficult
I’m much worse off
I’m a little worse off
I’m about the same
I’m a little better off
I’m much better off

Online commerce
Ride-hailing
Government e-services
Private e-services
Others
Online payment
Cash
Bank transfer
Not Applicable
Poor
Average
Good
Not applicable
Always
Often
Seldom
Not applicable
Online payment
Cash
Bank transfer
Not Applicable
Poor
Average
Good
Not applicable
Always
Often
Seldom
Not applicable
Online payment
Cash
Bank transfer
Not Applicable
Poor
Average
Good
Not applicable
Always
Often
Seldom
Not applicable
Online payment
Cash
Bank transfer
Not Applicable
Poor
Average
Good
Not applicable
Always
Often
Seldom
Not applicable
Online payment
Cash
Bank transfer
Not Applicable
Poor
Average
Good
Not applicable
Always
Often
Seldom
Not applicable
Yes
No
Daily
Once a week
More than once a week
Playing sports
Meeting friends/customers
Having some drinks
Enjoying music
Others
Alone
Relatives
Friends
Neighbours
Others
Own car
Walking
Bicycle
Motorbike
Bus
Metered Taxi
Ride-hailing car
Ride-hailing motorbike
Others
Wear mask
Practice social distancing
Wash hands
Use medicine/vitamins
Use Face-Shield
Sanitize hands
Get vaccinated
Others
Enforce mask wearing for all
Enforce face-shield wearing for all
Enforce social distancing
Sanitize public areas
Increase population vaccination
Shutting down non-essential businesses
Move out of the city to rural areas
Others
Yes
No
Do not know
Yes
No
Do not know
Yes
No
Do not know
Prefer not to answer
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Pipe
Well
Bottled water
Water delivered by water station
Others
Pipe
Well
Bottled water
Water delivered by water station
Others
Yes
No
Yes
No
Yes
No
Yes
No
Individual garbage bins
Burn
Neighbourhood disposal unit
Recycling facilities
Garbage collection not available
Others
Government authority
Private company
Individuals
Do not know
No garbage collection in the community
Others
Is always reliable
Has infrequent black-out
Is regularly cut-off
Lighting
Television
Refrigerator
Air-conditioner
Landline
Computer
Electric Fan
Internet
Water-heater
Washer
Rice cooker
Microwave
Ironing
Others
Electric
Gas cylinder
Charcoal or wood
Do not cook
Others
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Yes
No
Want to see the growth of my neighborhood
Poverty reduction
Help vulnerable people
Need social safety and security
Others
I am too busy
I am disabled/aged
Lack of transparency and corruption
Lack of cooperation and commitment
Lack of information and knowledge
Political involvement
Others
Participation in community meeting and discussion

Dissemination of information
Public awareness on roles and responsibilities of the people
Fair and just environment for public expression
Don’t want to express any idea
No idea
Others
It is my hometown here
Close to workplace
Accessibility to public services
Job opportunity
It is political, economic, cultural, and educational centers
Accessibility to tourism and recreational hot spots
Accessibility to variety of shopping malls and products
Crowded people
Safe and environmental friendly city
Others
Traffic congestion
Poor drainage system
Safety/Security concern
High living cost
Poor social cohesion
Compact building
Others
It is my hometown here
Close to workplace
Accessibility to public services
Job opportunity
It is political, economic, cultural, and educational centers
Accessibility to tourism and recreational hot spots

Accessibility to variety of shopping malls and products
Crowded people
Safe and environmental friendly city
Others
Traffic congestion
Poor drainage system
Safety/Security concern
High living cost
Poor social cohesion
Compact building
Others
Strongly disagree
Disagree
Agree
Strongly agree
Not applicable
Same place
Live overseas
OThers
Male
Female
Married
Not Married
Divorced
Widowed
Live Separately
Living together
I prefer not to respond
Buddhist
Traditional religion
Cao Dai
Protestant
Catholic
Others
Vietnamese
English
Chinese
Khmer
Thai
Japanese
Korean
Others
None
Elementary level
Elementary graduate
High school level
High school graduate
College level
College graduate
Technical and vocational programs
Others
Ho Chi Minh City Resident
Not Ho Chi Minh City Resident, please specify
Job
Study
Business opportunity
Family reunion
Others
Under P40,000
P40,000 – P59,999
P60,000 – P99,999
P100,000 – P249,999
P250,000 and above

No vehicle
Bike
Motorbike
Tricycle
Car
Others
Yes
No
Yes
No
Less than 1 year
1 year or more. Please specify
Ho Chi Minh City
Outside Ho Chi Minh City
No other place before this
Single Detached
Duplex/Triplex
Condominium
Townhouses
Apartments/Condo
Others
Rented
Owned
Temporary stay
Others
Special Logic
IF CHOSEN, SKIP TO Q11
IF CHOSEN, SKIP TO D. Livelihoods,
resources and infrastructures in your
neighbourhood: Q24
IF CHOSEN, SKIP TO Q27a
Skip to Q32 if answers to Q29 statements
7 and 8 indicates no work (Q29.7 = 0 AND
Q29.8 = 0)
IF 1. Online commerce CHOSEN in Q34,
ANSWER Q34a.1-5, IF NOT, SKIP TO Q34b
IF 2. Ride-hailing CHOSEN in Q34,

ANSWER Q34b.1-5, IF NOT, SKIP TO Q34c
IF 3. Government e-services CHOSEN in
Q34, ANSWER Q34c.1-5, IF NOT, SKIP TO
Q34d
IF 4. Private e-services CHOSEN in Q34,

ANSWER Q34d.1-5, IF NOT, SKIP TO Q34e
IF 5. Others CHOSEN in Q34, ANSWER
Q34e.1-5, IF NOT, SKIP TO Q35

IF CHOSEN, SKIP TO Q54a
IF CHOSEN, SKIP TO Q54b

Respondents should be able to key in a
number for each option chosen. For
example:
Bicycle - 2
Car - 1
Respondents should be able to key in a number if this is chosen
Respondents should be able to specify if this is chosen

HCMC Excel Questionnaire

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HCMC Excel Questionnaire

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Section

SECTION A: CHALLENGES AND HOW THEY ARE

Read this out: (This section deals with questions

Read this out: (In this section, we want to know

(This section asks you about the facilities and

Read this out: (Here, we want to know about the

*Mobile health is a general term for the use of

Opinions related to challenges in your neighbourhood (if these things

Opinions related to challenges in your neighbourhood: HUMAN

Opinions related to challenges in your neighbourhood: NUISANCE OF

Top 3 most important challenges Open-ended

Most important challenge

2nd most important challenge

3rd most important challenge

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

Opinions about Local Government Unit responses to urban challenges

In your opinion, what would you, your relatives, or your neighbours

When you or your family have a medical emergency (difficulty

Your Your opinions related to housing and neighbourhood

Your opinions related to housing and neighbourhood experiences: IT IS

Your opinions related to housing and neighbourhood experiences: THE

Your opinions related to housing and neighbourhood experiences: MY

Why did you choose to live in this neighbourhood? Multiple choice 1

Your opinions related to diversity and spaces Single choice 1

OPINIONS RELATED TO DIVERSITY AND SPACES: THIS

OPINIONS RELATED TO DIVERSITY AND SPACES: THIS

OPINIONS RELATED TO DIVERSITY AND SPACES: I AM HAPPY TO HAVE

OPINIONS RELATED TO DIVERSITY AND SPACES: PEOPLE WHO LIVE

OPINIONS RELATED TO DIVERSITY AND SPACES: THERE ARE

FREQUENCY OF SOCIAL ACTIVITIES: WEDDING PARTY (Q1)

FREQUENCY OF SOCIAL ACTIVITIES: BIRTHDAY PARTY (Q1)

FREQUENCY OF SOCIAL ACTIVITIES: HOUSEWARMING PARTY (Q1)

FREQUENCY OF SOCIAL ACTIVITIES: RELIGIOUS FESTIVALS (Q1)

REASONS FOR GOING TO THESE SOCIAL ACTIVITIES (Q18) Multiple choice 1

Which messaging applications are you using? Multiple choice 1

Your Your opinions about social media platform Single choice 1

Your opinions about social media platform: I ROUTINELY USE IT TO

Your opinions about social media platform: I FREQUENTLY USE THE

Your opinions about social media platform: I FEEL THAT THE

Your opinions about social media platform: I FEEL THAT THE

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your

The condition of facilities, services and infrastructure in your