SB+ Presentation

SB+ Presentation - SEMBS - Ref.
D14026625 - Issue 3 2016
Airbus Customer Services

Service Bulletin Industrial Operations
SB+ Presentation
An innovative approach to Service Bulletin
SB+ Presentation - SEMBS - Ref. D14026625 - Issue 3 2016
Content
SB+ General Presentation

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 Notification mail
 Man-Hour Database
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+
© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ Objectives
Ease maintenance preparation and operations
 Full Customization of the SB to dedicated MSNs,
 Hyperlinks to referenced documents,
 Photos and DMUs extracts (Digital Mock-Ups),
 Access to all associated documents including Vendor Service Bulletin,
 SB, VSB, SBIT and SB booklet automatic notification,
 On line SB reporting,
 SB+ Job Card generation
 Extract of SBs metadata applicable to a fleet (SOSB+ Service)
Minimize aircraft ground time

 SB accomplishment instructions structured into work packages of 4h
(whenever possible) to accommodate for shift work,
 Work packages arranged by skills,
 Gantt chart for SB elapsed time.

SB+ … main dates

2008 • First SB+ product published in February on AIRBUSWORLD
Airn@v Engineering Advanced Search Result screen
2011 • 7400 Vendor Service Bulletins on AIRBUSWORLD

• 100% of new Service Bulletins produced under SB+ format
• SB Numbering goes alphanumerical (SIL00-105)
2013 • SB+ Job Cards service (SB SGML)
2014 • So SB+ service (Search On SB+)
2016 • First SB+ A350 published under XML format (S1000D)

• SB+ Job Card for SGML ATA or S1000D XML Service Bulletin
• SOSB+ service (Search On SB+) mixing SGML ATA and S1000D XML Service bulletins data

SB+ Access
AIRBUSWORLD
 All SB formats,
 All associated documents (VSB, SB Booklet, MOI...),
 SB reporting,
 Notification subscription,
 Man-Hour data base,
 …
Access for MRO

 Based on delegation from the Customer, MRO have access to all SB+
products, supporting data and services.

SB+ Job Card*

So SB+ (Search on SB+)*
SB reporting VSB on line
MSN filtering
Airn@v Engineering
Advanced search
Covered VSB
Man Hours DB SB Booklet
Notification ACM
DMU extracts
Gantt chart Photos
Structure: Customized / Subtasks
Formats: HTML / SGML / PDF
An innovative approach to Service Bulletin
* Commercial Policy available on request

Content
SB+
SB+ General
General Presentation
Presentation
SB+ Product improvement
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ Content Improvement

Accommodate to Customers' shift work
 Instructions provided in 4h subtasks, arranged by
skills, with all necessary information to perform the job.
Hyperlinks
Ease SB understanding
 Use of photos & DMU extracts
Optimize A/C ground time

 Gantt Chart (in case elapsed time
different from total man-hours)

Content
SB+
SB+ General
General Presentation
Presentation
SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ Formats - General content capabilities

Printing capabilities
e-paper
PDF
PDF by conf
Human SGML / XML Editing /

reading SGML / XML by conf processing
capabilities capabilities
Post-
processing
HTML
Dynamic
filtering (MSN…)
Navigation capabilities
Format examples

SB+ Formats - Approved documents

SB production & validation
Authoring (SGML / XML) PDF production
Technical check
Approval
ATA SGML or S1000D XML PDF production HTML production

production
AirN@v
SB publication
Engineering
ATA SGML ATA SGML HTML
PDF by PDF
S1000D XML S1000D XML configuration Envelope
by configuration Envelope
Browse
Download Airbus World web portal
Note
All deliverables
are approved

Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ Notification mail

Benefits to use the notifications
User can be automatically notified about dispatch of:
 Service Bulletin,
 Vendor Service Bulletin,
 Service Bulletin Booklet,
AirbusWorld screen
 Service Bulletin Information Transmission,
Flexible service
 List e-mail addresses,

 Select aircraft programme(s) and ATA chapter(s),
 Chose frequency,
 Direct access in email thanks to hyperlink.

Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+
Help
Help

SB+ Man-Hour Data Base

Benefits of the Man-Hour Data Base
 Provides man-hours related to AMM Tasks referenced in SBs,
 Consistent, consolidated and shared data,
 Supports quicker and effective decision making on SB embodiment,
 To be used “as is” or amended according to your internal assumptions,
 More than 35 000 tasks listed.
A300 A300-600 A310 A320 A330 A340 A380

3600+ tasks 1800+ tasks 2100+ tasks 7100+ tasks 7600+ tasks 6700+ tasks 6400+ tasks
Functionalities
 One file per program,
 Tabular file,
 Consult or download
AirbusWorld screen

Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ ACM Report

ACM (Aircraft Configuration Matrix)
 Aircraft configuration status per MSN and as reported to Airbus,
 Export to tabular table function.

Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ Booklet
SB Booklet
 Eases embodiment of Service Bulletins involving complex maintenance operations,
 Supporting document, with clarifying photos, produced by Airbus SB specialists,
 Based on a real case of SB embodiment on an aircraft.

Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

Advanced search
Access to all the documents (SB, VSB, SB Booklet, SBIT, MOD…)

 Powerful multi-criteria search engine,
 General and specific criteria for each document type.

Free of charge
Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ MSN Filtering

Reduce to applicable SB configuration
• From PDF Full content • From HTML “Effectivity Management” function
Free of charge
Page 23

Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ VSB on-line

VSB on-line main concept
 Single point of access to VSB (covered or not) within AIRBUSWORLD.
Access rules
 Airbus can only publish VSBs when suppliers have provided their agreement,
 VSBs are visible to potentially concerned Customers,
 Access is restricted according to EU/US embargo rules.
TODAY
18,000+ VSBs on-line
292 agreements signed

Free of charge
Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ SB Reporting
HELP button - “How To Do” guide
Benefits to report to Airbus

 Accuracy of Tech data
 Operational documentation,
 Maintenance documentation.
 Accuracy of SB configuration:
 Latest known aircraft configuration
taken into account in new SB.
SB reporting functionalities
 Report status by SB,
 Report status by MSN,
 Report quality by SB,
 Production of ACM Report
(Aircraft Configuration Matrix)

Free of charge
Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

SB+ Job card

SB+ Job Cards offer
On customer request (service available for all Airbus civil aircraft programs):
 SB+ Job Card is produced by Airbus (1 SB rev / 1 conf.),
 The job card is valid for all MSN within this SB configuration,
 Based on SB+ approved SB,
 Illustrations integrated within the instructions flow,
 Subtasks arranged by skills (electrical, mechanical…),
 Including MECH / INSP columns for stamping, airline logo,
 Editable through basic office automation tools (e.g. Microsoft World©),
 Delivery max 10 calendar days further reception of Acceptance Letter.
Cost control Planning reliability Handling facilitation
• Reduced administrative burden, • Pre-defined delivery schedule • Possibility for edits,

• Traceability and reuse of customized • Compliance with standard • Arrangement of required staff skills,
work packages airworthiness requirements • Integrated illustrations.

Commercial Policy available on request
SB+ Job card - Example

MECH/INSP
columns Documentation
form fields
Subtasks’
summary tables
and SB
appendices (on
request)
Company
logo
Referenced
Illustration in Maintenance
the instruction tasks
flow

Content

SB+ Product
 SB+ content
 SB+ formats
SB+ Supporting Data
 ACM report
 SB Booklet
SB+ Services
 Advanced search
 MSN filtering
 VSB on-line
 SB reporting
 SB+ Job Card
 so SB+

so SB+ - Description
So SB+: Search On SB+
Complete SB+ data extract for a fleet and its related applicable SBs
 Scope: SB+ standard and upgrades, customer fleet per aircraft program
(Airbus civil aircraft),
 Base of full data base of approved SB+,
 About 100 fields extracted,
 Deliverable:
• Tabular file (xlsx format 1, e.g. MS-Excel ©),
• Structured in 8 sheets: Summary, MSN index, SB Index,
SB Main Information, Material Sets, Tasks, Subtasks, Glossary,
• Delivered 4 or 12 times a year, or on-request.
Quick/efficient M&E decision making Value added all along the process Handling facilitation
• Full fleet view • Supports M&E phases: engineering, • Ready to use and recurrently updated
• Access to essential data without SB planning, preparation, logistics • Compliant with standard office
chasing • Integration to Maintenance automation tools (e.g. MS-Excel ©)
• Top-down & bottom-up filtering Information System (MIS) • Standard/native filtering functions

So SB+ - Restitution file

Subtasks Sheet
Tasks Sheet
Matsets Sheet
SB Info Sheet
2 Key indexes
Glossary

SB+ Conclusion
SB+ is fully operational and introduces a full range

of solutions to optimize maintenance preparation &
operations.

Contacts
SB+ Front Desk

sbplus.services@airbus.com
Airbus S.A.S
1 Rond-point Maurice Bellonte
31707 Blagnac Cedex
France

© Airbus S.A.S. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS. No intellectual property rights are granted by the delivery of this document or the disclosure of
its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS S.A.S. This document and its content shall not be used for any purpose other than that for which it is supplied. The statements
made herein do not constitute an offer. They are based on the mentioned assumptions and are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof.
AIRBUS, its logo, A300, A310, A318, A319, A320, A321, A330, A340, A350, A380, A400M are registered trademarks.

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SB+ Presentation - SEMBS - Ref.

D14026625 - Issue 3 2016

Airbus Customer Services

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Minimize aircraft ground time

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ … main dates

Airn@v Engineering Advanced Search Result screen

2011 • 7400 Vendor Service Bulletins on AIRBUSWORLD

2014 • So SB+ service (Search On SB+)

2016 • First SB+ A350 published under XML format (S1000D)

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Access for MRO

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

SB+ Job Card*

An innovative approach to Service Bulletin

* Commercial Policy available on request

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ Content Improvement

Optimize A/C ground time

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ Formats - General content capabilities

Human SGML / XML Editing /

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ Formats - Approved documents

Authoring (SGML / XML) PDF production

ATA SGML or S1000D XML PDF production HTML production

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ Notification mail

 List e-mail addresses,

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ Man-Hour Data Base

A300 A300-600 A310 A320 A330 A340 A380

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ ACM Report

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Access to all the documents (SB, VSB, SB Booklet, SBIT, MOD…)

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ MSN Filtering

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ VSB on-line

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

SB+ General Presentation

© AIRBUS S.A.S. All rights reserved. Confidential and proprietary document.

Benefits to report to Airbus