Please complete in black ink For Office Use Only

Post applied for: FR Admin Support Officer Applicant Ref: FRSO/11/22/

Ref Number: FRSO/22 Date Received: _______________________

Closing Date: 21 November 2022 Application Shortlisted:________________
All forms must be received by 12 Noon on the closing
Date of interview:_____________________
date.

CV’s will not be accepted.

SECTION 1: PERSONAL DETAILS

SURNAME: Hasan___ FIRST NAME(S): Al___

TITLE (Mr/Mrs etc): Mr__ KNOWN AS: Hasan__ _

NATIONAL INS. NUMBER: TL/ 68/ 70/ 52 / A

HOME ADDRESS (including post code): 19 Mount Charles, Belfast, Post Code: BT7 1NY,
Northern Ireland, United Kingdom
____________

____________

____________

TEL NO [HOME]: 07899561599 _____ TEL NO [WORK]: None ____________

MOBILE: 07899561599_ EMAIL ADDRESS: ahasan02@qub.ac.uk__

_________________________________________________________________________
If the Person Specification states that access to a car is an essential criteria for the post
please answer the following questions: -

Do you have access to a car YES___ NO 

Do you hold a current driving licence YES___ NO  _

___________________________________________________________________
REFEREES
Please name two work referees [not relatives] one of which should be a present or most
recent employer.
A reference will only be sought from your current employer with your consent.
1.
NAME Dr. M. Jinnat Ali
ORGANISATION Centre for Rehabilitation of Paralysed
POSITION Managing Director
ADDRESS CRP-Mirpur, Plot-A/5, Block-A
Section-14, Mirpur, Dhaka-1206,
Bangladesh
TEL NO. +8801714402483
EMAIL ADDRESS Drjinnatalicrp2007@gmail.com

2.
NAME Ahmad Khalid Bin Nur Fuad
POSITION Chief Executive Officer
ORGANISATION Youth Circuit for Humanity
ADDRESS Ka-19/1, Bashundhara Road,
Bashundhara Main Gate, Dhaka-1229,
Bangladesh
TEL NO. +8801787060582
EMAIL ADDRESS Akbnfuad2014@gmail.com

Please indicate planned holiday arrangements or other dates when you are unavailable

From: July ______ To: September _____

NICHS is under no obligation to take account of holiday arrangements but will endeavour to
do so.
SECTION 2: EDUCATION

LEVEL DATES OF EXAMINATIONS RESULTS / DATE

ATTENDANCE / SUBJECTS GRADES ATTAINED
University, College, TAKEN
Secondary Education.
(Starting with the most
recent)

High School at July 2006 till CAIE A Levels 1A*, 3A’s; May- June
HURDCO August 2020 (2020); 2020
International
School CAIE AS 4A’s; May- June
Levels (2019); 2019

CAIE GCE O 2A*’s, 5A’s May- June

Levels (2018) and 2B’s 2018

MEMBERSHIP OF PROFESSIONAL BODIES WHERE RELEVANT:

General Member of Employee at Centre for the Rehabilitation of the Paralysed; __________

Member of the Advising Committee for Youth Circuit for Humanity_____________________

SECTION 3: EMPLOYMENT HISTORY – PRESENT OR MOST RECENT POST

Employer Post Held Dates Reason for Current Salary

Name & Address From/To Leaving

Centre for Junior Student 30th For starting £5,000 per year
Rehabilitation of the Public Relations November undergrad (60,0000 BDT)
Paralysed (CRP) Officer 2020 till 29th university
May 2022 education in
Address: CRP-Mirpur abroad (UK)
Plot-5/A, Block-A,
Section-14, Mirpur,
Dhaka-1206,
Bangladesh

Brief description of main duties and responsibilities:

My primary responsibility was to assist and collaborate with incoming student-related patient
who came to this branch for various health related difficulties. Starting with answering any of
their health related queries to assisting them through the process of making an appointment
with the doctor. Furthermore, I was one of the primary officers who was given the duty to for
organising numerous health awareness programmes in local school communities which____
included discussions on mental health, impacts and prevention of cyber bullying and on____
consequences of drug addiction. Besides this, I also had a very important role for initiating__
fund raising activities in lieu of the finance department within the local community to assist
patients having financial difficulties coming to our branch for their treatment. _____________
SECTION 3: EMPLOYMENT HISTORY (CONTINUED)

Employer Post Held & Main Duties / Dates Reason Salary on

Name & Address Responsibilities From/To for Leaving
Leaving
Youth Circuit for Humanity Education Operation Manager 2nd July For £340
(YCH) 2020 till working in (40,000
15th healthcare BDT)
Address: Ka-19/1, November associated
Bashundhara Road, 2020 setting
Bashundhara Main Gate,
Dhaka-1229, Bangladesh

Please continue on a separate sheet if required

PLEASE GIVE DETAILS OF ANY RELEVANT VOLUNTARY WORK

I was a member of one of the volunteer organisations called Initium. I played a critical part in providing
winter clothing to approximately 27 hot spot locations in Dhaka, with most residents living below the
poverty line. Apart from that, during the COVID 19 Pandemic, with the help of my friends, we were
able to collect a considerable sum of money to support working-class people by providing them with
basic foodstuffs so that they could prepare their own food since most of them were jobless in such a
time of need.
SECTION 4: SELECTION CRITERIA

IMPORTANT INSTRUCTIONS FOR APPLICANTS – PLEASE READ BEFORE

COMPLETING

Please outline how you meet the essential criteria and any desirable criteria by
providing clear and specific examples relevant to the criteria listed. Please also give
dates experience was achieved.

Your application form cannot be shortlisted if you do not provide an example of

HOW your experience is relevant and HOW your experience demonstrates that you
meet the criteria. You must provide an example for each and every criterion.
It is strongly recommended that you use the following model to describe your
accomplishments:

Challenge: Describe a specific example that relates to the criteria

Context: Explain the context or background to the example. Who else was involved?
What were the particular circumstances etc?
Action: Outline the specific actions you took to meet the challenge
Result: Describe the result or outcome of your actions. Consider if, with hindsight,
your actions were correct; what, if, anything would you do differently now;
and what have you learnt from this experience.

The selection panel will reach a decision on whether or not you meet each of the essential
and any desirable criteria on the basis of the evidence you supply IN THIS SECTION. The
onus is on you to provide sufficiently detailed examples in a succinct form to demonstrate
that you have the experience of putting into use the competences that are needed for the
post.

There is a strict word limit of 300 words per criterion

Please keep to the limit of 300 words per criterion. Any information over and
above this will be removed during the admin check and will not be passed
on to the short-listing panel.

Typed or word processed applications are preferable. If completing in manuscript, please

ensure your copy is in legible block capitals
(Please continue on separate sheets if required.)

Essential Criteria (the boxes will expand as you type)

1. 5 GCSE’s at grade C or better including English and Maths, or equivalent.

In one of my part time work experiences, I had to deal several challenges to

portray the concept to the best of my ability while doing an annual presentation to
the board of members regarding cerebral palsy. The reason I chose this as my
presentation topic was because there were several children coming to CRP for the
right treatment for cerebral palsy but unfortunately there was no such dedicated
unit within the organization. So, essentially to give a clear view on this topic along
with statistical information it had an academic demand to create a strong
impression on the higher authorities. Since cerebral palsy was such an unfamiliar
diagnosis in Bangladesh, I had the role to emphasize its importance in the aspect
of treatment and creating the need of awareness among the parents so that we as
an organization could have a positive impact on the lives of young children
suffering from such situation. I personally did a survey in the location of Mirpur
area as well as kept the track of patients coming to our clinic for such an issue
which helped me to create a statistical data to be presented. Here the role of
GCSE science, maths and English were very crucial for me to solve all the
situations during the time of explanations to senior members of the organizations
with logical, analytical, and mathematical explanations to show the significance of
such a disease. Ultimately, this timely presentation of mine helped CRP to think
about opening a ward dedicated to cerebral palsy and finally in mid-March 2022 a
new ward was opened

2. A minimum of 1 years’ experience of performing administrative duties.

In my previous job at CRP, I was given the task for organising a one-day annual
programme on ‘Significance of Rehabilitation for the Paralysed’ at our
organisation. Unfortunately, a few days before the event the chief guest who was
invited to the event died due to a stroke. It was quite shocking for most of us since
he was a very integral part of the organisation and hold the appropriate skill sets
for giving a wide range of view about the context of rehabilitation. As a result, I had
to establish whether the event could still go ahead, or whether we should cancel.
In my position of being a public relations officer, I requested for an emergency
meeting soon after I heard the news to my Public Relations Manager. With the
support of my co colleagues, the Marketing Manager and the Operations team, we
decided to try and find another significant guest who would come for this event.
This was challenging because we only had two days to re-organize everything by
bringing a new guest for this. I overcame the challenge by creating a spreadsheet
that listed all the possible guests we would need to communicate with, so no one
was forgotten – contractors, businesses, delegates, and media. As a result I
coordinated itinerary and scheduled appointments to a greater degree of accuracy
and for that I did assign a member of the team to each stakeholder group and
 tasked them with contacting them to relay the new information and make sure they
were informed about the situation. As a team, we managed to contact everyone in
good time. We dealt with all the issues surrounding the new guest and the event
finally was a great success.

3. Demonstrate a high level of IT literacy including experience of Microsoft

Office (Excel, Word & PowerPoint) and Outlook.

While working as the Public Relations Student officer at CRP, it was very essential to
maintain all sorts of documentation for the department from my side. Since I did not
have any computer science subject during the period of my GCSEs or A Level it was
overwhelming for me when I was told to produce the power point presentation as part
of annual slide presentation at CRP. The slide was to be presented as an individual
which made it even more daunting task. Luckily enough I prepared myself by taking
help from websites, taking a course in skill share online platform, navigating through
YouTube channels helped me learn the skills specifically in Microsoft Office to create,
edit and print. Apart from that in day-to-day activities as a public relations office I had
to use Microsoft Excel daily for a range of activities which relate to my job
requirements. Examples consist of; Staff meeting calendars, staff leave calendars, list
of incoming and outgoing patients, stump removal lists, contractor work lists, key and
padlock register, staff work programs. The skills I have acquired in the efficient use of
Microsoft Office programs are an essential and critical part to the successful operation
of the Parks Department.

4. Good communication skills.

Since I worked in the public relations department of CRP, one of the main tasks was to
manage any incoming and outgoing student patients for such a busy place.  On a
particularly busy weekend, we were short-staffed, and an angry parent complained
about the extended wait for his daughter’s appointment with the public relations
department manager. I used effective communication skills to resolve the issue. First, I
listened attentively to the parent and clarified the reason for his complaint to ensure I
fully understood. I apologised and explained the reasons for the delay, and that I
would see what I could do. I then spoke to the personal assistant of the manager to
find out how long his current work would take and asked for it to be given priority. By
explaining the situation to them, they were willing to prioritise it (something which they
would not usually do). I also asked them to estimate the time for the meeting. Finally, I
apologised again to the parent and gave him the estimated waiting time for his
daughter’s meeting with the manager. This resulted in the parent of the daughter
calming down, being satisfied with the outcome of his complaint, getting the
appointment of his daughter when expected and, ultimately, becoming one of the few
common faces at the organisation for seeking any sort of medical or other related
helps. By managing his expectations, communicating effectively with all parties, and
delivering the promised outcome, I resolved the issue to everyone's satisfaction.
 5. Ability to work on own initiative and prioritise own workload when faced with
competing requests and deadlines.

During my job experience at Youth Circuit for Humanity I had to organise the teacher
training schedule for my department and in addition to this pull together and edit a
publication for an impromptu conference. The teacher training schedule had to be
prepared before Eid in May and this overlapped the period of pulling together and
editing the conference publication as well. In fact, the conference had be scheduled at
short notice to the surprise of my Chief Executive Officer. So there had been no time
to anticipate this unforeseen workload. To manage and balance both activities (i.e. the
conference publication and training schedule) I firstly identified in the calendar the
deadline for completion on both activities then moved my deadline backwards by 3
days giving me a buffer of time to allow for any additional eventualities that may have
occurred. Then I broke each activity down in to small parts to complete working back
from my deadline. When doing this I concentrated on being realist with my time and
allocated 1 or ½ day to complete the various parts of each activity. Before starting
these activities, I built in an expectation of where I wanted to be on each activities in
relation to particular dates. As I progressed through each activity, I monitored my
progress and re-prioritised giving more time where needed to ensure I met my
expectations in terms of being where I expected to be by a particular date. The Chief
Executive Officer of YCH was impressed by the way I handled both activities at once.
He also commented on how professionally I had accepted and taken on the additional
workload. There was also good feedback on the publication from delegates. Plus, the
training schedule I produced which effectively cut by a third the time of delivery.

Desirable Criteria

6. Customer Service Experience

7. Experience of a CRM customer database

8. A minimum of 1 years’ experience of performing administrative duties within

a voluntary sector/charitable organisation

Last year, I was part of a team of eight people arranging an expedition to Sylhet for
distribution of winter clothes in poorer areas. Each person in the team was
allocated a role. My chief role was as Fundraising Manager. I arranged a variety of
activities including sponsored groceries from bigger brands such as Nestle, and
the team collectively raised 80% of the money we needed over 11 months.
Towards the end, I could see that energy and motivation was dwindling –
particularly as we had all put in so much hard work.  After so many upheavals and
rejections, morale in the team was low but we still needed to get the rest of the
money which would pay for good quality clothes. I stayed focused on my end goal
of ensuring we raised the necessary funds, and after speaking with others,
 explored other options. I started researching and contacting companies which
provided waterproof and heavy insulated woolen jackets. After several rejections, I
managed to schedule a meeting with one company who agreed to provide such
clothing we needed in exchange for us solely promoting their brand. As a result,
we were able to all go to Sylhet and complete this distribution for the needy
people. This role really tested my drive and taught me how a positive outlook and
persistence can help achieve an end goal.

9. A minimum of 1 years’ experience of maintaining effective records in line

with policy and procedures

During my time at school, I worked part-time for about a year as a records officer
for the school’s admissions system. After having worked there for 3 months, I had
demonstrated that I was able to take on many responsibilities. At this point, the
main record keeping manager would take a leave for two weeks. So, he asked me
whether I would like to try being the records manager for the total school
admissions system on weekends until a permanent member of staff was
appointed. This included customer services to students/faculty at window, on
phone, and via email, completing registration for an assigned group of students
and walk-in students; withdrawal, enroll/register non-matriculated students and
finally to create, access, and update student records in the database. On my first
weekend, it was an extremely busy Saturday. The whole department of records
was short staffed. Therefore, students and guardians were experiencing extended
waiting times for enrollment and registration. Some students were complaining,
and a queue was forming outside the department with bookings. I had to make
sure we were able to keep current and waiting students happy.  I soon realised
that I needed to ensure there was open communication between customers on
waiting times, so I spoke with the two of the members and liaised with each of the
students, keeping them informed about waiting times Whilst I dealt with students, I
assigned one of the finance officer to speak with the waiting students to inform
them of the situation and to offer to rebook them for another date, if they did not
want to continue waiting. This resulted in the students calming down and improved
the level of student satisfaction. It also increased the likelihood of students
returning to the record keeping office

SECTION 5: DISABILITY
 The Disability Discrimination Act 1995 defines a disability as ‘a physical or mental
impairment which has a substantial and long term adverse effect on a person’s ability to
carry out normal day to day activities. Candidates with a disability will be given equal
consideration. However to facilitate the interview process it is necessary for applicants to
complete the question below.
Please indicate any particular arrangements you would require to attend interview

SECTION 6: CRIMINAL CONVICTIONS

Has the applicant ever been convicted of a criminal offence (unspent only)?
YES____ NO_____

If yes, please provide details of all offences, penalties and dates.

_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

Please note that having a criminal record will not necessarily be a bar to obtaining a
position.
DECLARATION

To the best of my knowledge and belief the content of my application is accurate. If NICHS becomes aware that I have
provided misleading or false information, I understand this may lead to the termination of my employment.

Privacy Notice for Applicants

1.1 The Company takes the security and privacy of your data very seriously. We need to gather and use information or “data” about you
as part of our business and to manage our relationship with you. The Company will comply with any legal obligations imposed on it
by law including the EU General Data Protection Regulation (“GDPR”) in respect of data security and data privacy.

1.2 The Company is a “data controller” for the purposes of your personal data. This means that we determine the purpose and means
of processing your personal data.

1.3 The Company is committed to being transparent about how it collects and uses personal data and to meeting its data protection
obligations. This Privacy Notice is intended to ensure that you are aware of what personal data the Company collects about you,
why we collect it and what we do with it.

A copy of the full privacy notice for Applicants is available on our website www.nichs.org.uk

SIGNED ____________ __________________ DATE :21/ 11/ 2022

NICHS is an Equal Opportunities Employer

Please note that NICHS operates a strict no smoking policy