LEARNING MODULE NO.

4
HUMAN BEHAVIOR IN ORGANIZATION

Courses: Competencies

A. Human Behavior in Organization - Emotional intelligence and physical ability

B. Ethics - Five components of emotional intelligence

C. Organization and Management - Physical Abilities

Learning Outcomes
 Discuss the emotional intelligence and physical ability.
 Explain five components of emotional intelligence.
 Explain factors of physical abilities.

Learning Competencies:

 Emotional Intelligence and Physical Abilities

Emotional Intelligence/five components:

Self-awareness-this is the ability to recognise and understand personal moods, emotions and drives
and the effect of them on both self and others. Self-awareness depends on one’s ability to monitor one’s
own emotional state and to correctly identify and name the emotions being felt. Developing this ability is
essential for realistic self-assessment and builds self-confidence and the ability to take oneself less
seriously.

Self-regulation- this is the ability to control or re- direct disruptive emotional impulses and moods. It
involves the ability to suspend judgement and delay action to allow time for thought. From a
neuroscientific perspective, you can frequently observe this skill, or lack of it, by watching response
times. If an angry client is in rapid-fire mode responding to what you say in less than about half a second
then it is very likely that they are not giving conscious thought to what is being said to them. Those with
this ability will frequently demonstrate trustworthiness, integrity, comfort, with ambiguity and openness
to change.

Internal motivation- frequently seen within veterinary professionals, internal motivation is about
working with and for an inner vision of what is important, a curiosity and desire for learning and
development, a drive that goes beyond external rewards such as money or status. There is often a strong
drive to achieve, optimism even in the face of failure and organisational commitment. There are also
risks, particularly in the presence of an undue sense of perfectionism.

Empathy- this relates to the ability to understand the emotional make-up of others and the skill to
treat people according to their emotional reactions. It includes skills in building and maintaining
relationships with those we come into contact with on a daily basis. Though central to a service
profession, empathy can tend to be somewhat less well developed in those with an isolated background
and an intensive/competitive scientific training. Empathy often does, but does not necessarily, imply
compassion; it can be used for both good and bad.

Social skills-this involves the ability to manage relationships, build networks, find common ground
and build rapport. It will often help when leading change, being persuasive, building expertise and getting
great performance from teams. Whilst complex and somewhat uncertain, Emotional Intelligence reflects a
 central set of competences within what it
is to be a veterinary professional. Education in this area remains basic within the profession but in the
increasingly more challenging environment ahead it may make the difference between success and
failure.

Physical Ability
Physical ability is the capacity to do tasks that demand stamina, desired, strength and similar
characteristics. It can identify individuals who are physically able to perform the essentials function of a
job without risking injury to others. Research on the requirements needed in hundreds of jobs has
identified nine physical abilities involved in the performance of physical tasks.

These are -dynamic strength, static strength, trunk strength, explosive strength, extent flexibility,
dynamic flexibility, body – coordination, balance, and stamina.

Factor Description

Dynamic Strenght ability to exert muscular force continuously over time.

Trunk Strenght ability to exert muscular using trunk muscles.
Static Strenght ability to exert force against external objects.
Explosive Strenght ability to expand a maximum of energy in one or a series of explosive acts.
Extent Flexibility ability to move the trunk and back muscles as far as possible.
Dynamic Flexibility ability to make rapid, repeated flexing movements.
Body co-ordination ability to coordinate the simultaneous actions of different parts of the body.
Balance ability to maintain equilibrium despite forces pulling off balance.
Stamina ability to continue maximum effort requiring prolonged efforts over time.

Advantages

It can identify individuals who are physically unable to perform the essential functions of a job
without risking injury to themselves or others. It can result in decreased costs related to disability/medical
claims, insurance, and workers compensation. It also decreased absenteeism

Disadvantages

Costly to administer. Requirements must be shown to be job-related through a thorough job

analysis. May have an age-based disparate impact against older applicants

1.1 Answer the following diligently. Internet copy-pasting to answer some question or statement
is strictly prohibited

1-2.Explain each components of emotional intelligence and each factor description of physical ability
through powerpoint presentation. Add some related examples and use at least 6 slides.
II. Learning Evaluation

Excellent Good/satisfactory Need improvement

1
3 2
Essay/statement Brilliant Well composed, Answer is too dull
Content composition of words are and not properly
statement. properly used composed.

Relativity to the topic, Feedback/answer Fair, Answer is expressed

question, statement is done with Thoughts are just to comply.
excellence. properly
Reached or expressed but not
surpassed the fully competent
expectation

III. Enrichment/ Application Activities

III.3. As a student, why do you need to improve or maintain your emotional intelligence and physical
abilities? Explain your thoughts with at least 5 sentences.

”Even a young man is known by his actions if his behaviour is pure and upright”

-Proverbs 20:11

Prepared by; Recommending Approval: Approved by:

CHRISTIAN ACEVEDA DR. LOMELYN B. PRADO DR. JAY MARK J. ATIENZA, LPT.
Instructor 1 Program Dean, BPA DEPARTMENT College Administrator