LEARNING MODULE NO.

6
OFFICE AND SYSTEM MANAGEMENT

Courses: Competencies
A. Office and System Management - Communication in the workplace

B. Organization and Management - Channels of Communication

C. Ethics - Importance of Communication in the

Workplace

Learning Outcomes
 Understand why there is a need of good communication in the workplace .
 Discuss the importance of communication in the workplace.
 Analyse the channels of communication.

Learning Competencies:

 Types of Electronic Communication in the Workplace

There are many new and unusual types of electronic communication and clever
communication techniques that can be used for effective communication in the workplace to
increase employee retention.

Below is a checklist of over 50 types of electronic communication.

1. Autoresponders
2. Blogs
3. Bookmarking
4. Calendars
5. Collaborative software in the workspace
6. Computer screen messages
7. Data conferencing
8. Ebooks
9. Electronic and web chat shows
10. Electronic bookmarking
11. Electronic brochures
12. Electronic content on cds and dvds
13. Electronic flash teaser
14. Electronic games
15. Electronic meeting system
16. Electronic newsletter
17. Electronic questionnaires and surveys
18. Electronic voteline
19. Email
20. Email campaigns with links to intranet
21. Emailable audiovisuals
 22. Enterprize bookmarking
23. Extranet
24. Eye witness news electronic broadcasts
25. Faxing
26. Flash mailer
27. Forums
28. Instant messaging
29. Intranet
30. Online chat
31. Online consultation
32. Personalized urls (Purls)
33. Pop up electronic teasers
34. Radio or voice clips sent or broadcast electronically
35. Screensavers
36. Skype
37. Sms campaign
38. Social networks like Friendster, myspace, Twitter and Facebook
39. Sound clips
40. Special code to web page as part of bigger campaign
41. Synchronous conferencing
42. Telephone campaign with electronic aspects
43. Telephony
44. Text chat
45. Video
46. Video conferencing
47. Viral email competitions
48. Voice mail
49. Wall of fame on intranet
50. Web conferencing
51. Web publishing
52. Webcam
53. Website
54. Whiteboarding
55. Wikis

E-mail is a powerful a tool when used ethically. Spam is never acceptable. Information
and messages sent to a target market via mass email can be effective provided it is sent only to a
legitimately built email list.

These are just a few examples of important everyday workplace communication methods.
They can be used to provide clear, concise communication. Many organizations use the tools
listed above as their chief methods of communication.

Types of electronic communication methods in the modern office

 These types of electronic communication methods of downward communication or
upward and sideways communication beat the limitations of methods of communication 50 years
ago. They provide methods of international communication that are instant with no delays.
Methods of screen based communication can be used to disseminate information quickly
and accurately, with a well planned message. One client of ours immediately put a stop to gossip
in the work place by providing sufficient information to correct what was being said and to clear
up rumors or misunderstandings.

Types of electronic communication

Autoresponders
Blogs
Banner ad
Internet designed banner advert

Cd and DVDs
Customized cod & DVD print and duplication Cd and DVD duplication is the ideal
distribution solution for your company software releases, music band demos, retail cds,
catalogues, portfolios, presentation, press release kits and can even be used as party or wedding
favors. We handle the layout and design of information, production of electronic elements as
well as the printing and duplication of the cds or DVDs We will also print cd sleeves and
booklets or brochures to accompany it. Cd duplication and print on cd, supply in plastic sleeve

Ebooks
Ebooks: Write/edit, layout, design
Electronic newsletter
Electronic newsletter: Write/edit, layout, design
Electronic service levels
Programming
Engine design solutions including alterations
Brainstorm (in-house) and meeting time
Animation and stills for print version
New section
Redesigning to fit new sections
Providing subsections
Including content insertion and new features
Initial page layout and setup including first draft layout and print concept
Various sets of changes and amendments to layout

Electronic teaser
Programming
Engine design solutions including alterations

Brainstorm (in-house) and meeting time

Animation and stills for print version
New section
Redesigning to fit new sections
Providing subsections
 Including content insertion and new features
Initial page layout and setup including first draft layout and print concept
Various sets of changes and amendments to layout
Games
Game: Simple
Game: Medium
Game: Complicated
Pop up teasers
Pop up emails client's, IT department to install
Screensavers
Screensaver standard: using existing artwork
Screensaver detailed, concept and artwork
Sms campaign
Sms campaign, compile message and disseminate
Sound clips
Sound clips: Simple
Sound clips: Sound file recorded in a studio
Viral campaign
Viral campaign, conceptualization, set up, dissemination
Simple campaign
Medium campaign
Complicated campaign
Website
Sound clips
Sms campaign
Screensavers
Pop up teasers
Games
Website
Autoresponders
Viral campaign
Electronic newsletter
Ebooks
CDs and DVDs.
I. Learning Activities

1.1 Answer the following diligently. Internet copy-pasting is strictly prohibited.

1-2. Choose 2 electronic types of communication and take a research to report them through
powerpoint presentation.

a. Use at least 3 slides for each electronic type of communication.

b. Use plain background for the presentation.
c. Submit your output through the form of hard-copy or soft-copy.

II. Learning Evaluation

Excellent Good/satisfactory Need improvement

1
3 2
Essay/statement Brilliant Well composed, Answer is too dull
Content composition of words are and not properly
statement. properly used composed.

Relativity to the topic, Feedback/answer Fair, Answer is expressed

question, statement is done with Thoughts are just to comply.
excellence. properly
Reached or expressed but not
surpassed the fully competent
expectation

III. Enrichment/ Application Activities

III.3. What do you think are the advantages and disadvantages of using electronic communication? Use
at least 5 sentences.

“When the righteous increase, the people rejoice, but when the wicked rule, the people groan”

-Prov 29:2

Prepared by; Recommending Approval: Approved by:

CHRISTIAN ACEVEDA DR. LOMELYN B. PRADO DR. JAY MARK J. ATIENZA, LPT.
Instructor 1 Program Dean, BPA DEPARTMENT College Administrator