Professional Documents
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SKILLS LEVEL
PERFORMANCE MANAGEMENT
MOCK EXAMINATIONS – NOV. 2022
TIME ALLOWED: 3 HOURS
QUESTION 1
Give Division is an important supplier to take division in a group in which divisions are operated as
autonomous profit centres. The group has established the following rules for calculating transfer prices:
a. If the product is being sold to customers outside the group, the average price for the past six
months is to be used as the transfer price;
b. If the product is not sold to outside customers, the transfer price to be used is the standard
variable cost plus fixed overhead at minimum budgeted volume plus a 10% profit margin on
cost.
Give Division: This division produces three products, A, B and C whose variable costs per unit and
apportioned fixed costs per annum are:
A B C
N N N
The direct labour hour content of each of these three products is 3 direct labour hours per unit, but the
materials used are different. The production capacity of the factory is 180,000 direct labour hours and it
is a requirement that at least 45,000 direct labour hours be used on each product. The remaining
capacity can be used for any combination of three products.
The division has been selling 40% of its output of product A to customers outside the group and the
average price over the past 6 months has been N13 per unit. Product A has also been sold to Take
Division as has all Give Division’s output of products B and C.
Take Division: This division has three products: Theta, Sigma and Omega which use products A, B and C
from Give Division as follows:
Take Division has no difficulty in making sales at the above prices and it must sell at least 1,500 per
annum of each product. However, because product A is being sold by Give Division to customers outside
the group, Take Division has complained that they are operating considerably below capacity.
The group planning executive has therefore intervened and instructed Give Division to stop selling
outside the group.
You are required, on the basis that all Give Division’s production must be sold exclusively to Take
Division:
a. As general manager of Give Division, to:
i. State what production pattern you would adopt in your sales to Take Division;
ii. Calculate what profit per annum would be earned from those sales. (7marks)
b. As general manager of Take Division, to:
i. State what quantities of products A, B and C you would order from Give Division:
ii. Calculate what profit per annum would be earned from your sales. (7marks)
c. as group planning executive, to:
i. State what production pattern you would recommend to maximize group profit;
ii. Calculate what profit per annum would be earned from that pattern. (7marks)
B. The production engineers of Give Division discover a method of increasing the capacity of the factory
beyond the present limits of 180,000 direct labour hours, but additional costs would be incurred as
follows:
Increase in capacity (in thousands of direct labour hours) 9 19 27 36
Total additional cost, per annum (N’000) 15 55 125 210
Increases can only be made in steps of 9,000 direct labour hours to be spread evenly over all three
products and the maximum increase is 36,000 direct labour hours.
Assuming that:
a. All other data are as given earlier; and
b. The increase must be divided equally among Theta, Sigma and Omega
You are required, as group planning executive, to calculate what increased production, if any, would
optimize group profit.
SOLUTION 1
A B C
Budgeted fixed costs N75,000 N105,000 N180,000
Minimum budgeted volume (45,000hrs,
3hrs per unit) 15,000 15,000 15,000
Fixed cost per unit N5 N7 N12
N N N
Standard variable cost 6 13 18
Fixed cost 5 7 12
Full cost 11 20 30
Profit 2 2 (10%) 3 (10%)
Transfer price N13 N22 N33
N N N
Transfer price 13 22 33
Standard variable cost 6 13 18
Contribution per unit N7 N9 N15
Hours per unit 3 hours 3 hours 3 hours
Contribution per hour* N2.33 N3 N5
Ranking 3rd 2nd 1st
*Since labour hours are the production limiting factor, profits will be maximised by earning the
greatest contribution per hour worked.
(c) Product A could be sold on the open market at a contribution of N7 per unit
Contribution Total
per unit Contribution
Units N N
Sigma (minimum) 1,500 151 226,500
Omega (minimum) 1,500 139 208,500
Theta (balance) 3,000 155 465,000
6,000 900,000
Less fixed costs 630,000
Profit N270,000
(At this level of output, the profit of Give Division would be N225,000 and of Take Division
would be N45,000)
B. The contribution from each product is: Contribution Contribution per 100units
Unit of end product
Product: N N
Theta 155 15,500
Sigma 151 15,100
Omega 139 13,900
N44,500
For every 100units of each product sold (i.e. 300 units in total) we would need 3,000units of raw
material, or 9,000hours of production in Give Division. The incremental contribution would be
N44,500.
Group profit would be optimised by working 18,000 additional hours. Beyond this volume of
output, incremental costs exceed incremental revenue, so that profits would decline
QUESTION 2
Spoldget Limited has a contract to supply annually 3,600 tonnes of product A at N24 tonne and
4,000 tonnes of product B at N14.50 a tonne. The basic components for these products are
obtained from a joint initial distillation process. From this joint distillation residue is produced
which is processed to yield 380 tonnes of by-product Z. By-product is sold locally at N5 a tonne
and the net income is credited to the joint distillation process. The budget for the year ending 30th
June, 19x1 includes the following data:
SOLUTION 2
400tonnes
4,000tonnes 5,000tonnes Z
A B Loss 5%
380 tonnes of Z
We are not told how the joint production costs should be apportioned between A and B; therefore
a units basis of apportionment has been chosen. N
b) If output is reduced by 10%, the contribution from by-product Z would be 90% of N(1,900 –
400) = N1,350, and net income from Z would be N850.
c. N
d. (i) If output of distillate A is increased by 200 tonnes and of B is reduced by 200 tonnes
A B
Distillate 3,800 tonnes 4,300 tonnes
Loss in processing 10% 20%
Output from future processing 3,420 tonnes 3,440 tonnes
Variable costs of further processing A (3,800 x N11) 41,800
B (4,300 x N2) 8,600
50,400
ii. Residue for by-product Z is 90% of 400 tonnes = 360 tonnes, mixed between A and B in the
proportions of their output from joint processing.
Product A Product B
Output from joint processing 3,600 tonnes 4,500 tonnes
Residue for Z (360 tonnes) 160 tonnes 200 tonnes
Revised input to further processing 3,760 tonnes 4,700 tonnes
Loss 11% 21%
Output from further processing 3,346.4 tonnes 3,713 tonnes
Costs with change
N
Joint processing variable costs 45,000
Further processing variable costs A (3,760 x N11) 41,360
B (4,700 x N2) 9,400
Purchases of A (253.6 tonnes at N25) 6,340
Purchase of B (287 tonnes at N15) 4,305
106,405
Loss of revenue from Z 1,710
108,115
Savings in further processing Z N
Variable costs (360 x N1) 360
Fixed costs (if directly attributable) 500 860
107,255
Cost without the change (as in (c) (i)) 108,600
Benefits from the change N1,345
The scheme is justifiable, since it would increase profits by up to N3,055. If the fixed costs of
further processing Z are not avoidable, the increase in profit would be N2,555.
QUESTION 3
EduPro Publishers Limited is considering launching a new monthly magazine at a selling price of
N100 per copy. Sales of the magazine are expected to be 500,000 copies per month, but it is
possible that the actual sales could differ quite significantly from estimate. Two different methods
of producing the magazine are being considered and neither would involve any additional capital
expenditure. The estimated production costs for each of the two methods of manufacture, together
with the additional marketing and distribution costs of selling the new magazine, are summarized
below:
Method X Method Y
Variable costs N55 per copy N50 per copy
Specified fixed costs N8,000,000 N2,000,000
Per month per month
Semi-variable costs:
The following estimates have been obtained:
350,000 copies N5,500,000 N4,750,000
Per month per month
450,000 copies N6,500,000 N250,000
Per month per month
650,000copies N8,500,000 N6,250,000
Per month per month
It may be assumed that the fixed cost content of the semi-variable costs will remain constant
throughout the range of activity shown.
The company currently sells a magazine covering related topics to those that will be included in
the publication and consequently it is anticipated that sales of this existing magazine will be
adversely affected. It is estimated that for every ten copies of the new publication, sales of the
existing magazine will be reduced by one copy.
Sales and cost data of the existing magazine are show below:
Sales 220,000copies per month
Selling price N85 per copy
Variable costs N35 per copy
Specific fixed costs N8,000,000 per month
Required:
a. Calculate, for each production method, the net increase in company profits which will
result from the introduction of the new magazine, at each of the following levels of activity:
500,000copier month 400,000 copies per month 600,000copies per month
b. Calculate, for each production method, the amount by which sales volume of the new
magazine could decline from the anticipated 500,000 copies per month, before the
company makes no additional profit from the introduction of the new publication.
c. Briefly identify any conclusions which may be drawn from your calculations.
SOLUTION 3
1. The semi-variable costs must be analysed into their fixed and variable portions,
using the high/low method
Method A Method B
N’000 N’000
Total cost of 650,000 units 8,500 6,250
Total cost of 350,000 units 5,500 4,750
Variable cost of 300,000 units 3,000 1,500
Variable cost per unit N10 N5
N’000 N’000
Total cost of 650,000units 650 8,500 650 6,250
Variable cost of 6,500,000units x N10 6,500 x N5 3,250
2,000 3,000
N
Selling price 85
Variable costs 35
Contribution per unit 50
A B
N’000 N’000
Fixed components of semi-variable costs 2,000 3,000
Fixed costs per question 8,000 12,000
Total 10,000 15,000
Method A
Output (000 units) =Q= 500 400 600
N’000 N’000 N’000
Total contribution (Q x N30) 15,000 12,000 18,000
Less total fixed cost (w 3) 10,000 10,000 10,000
Incremental profit 5,000 2,000 8,000
Method B
Output (000 units) =Q= 500 400 600
N’000 N’000 N’000
Total contribution (Q x N40) 20,000 16,000 24,000
Less total fixed cost (w 3) 15,000 15,000 15,000
Incremental profit 5,000 1,000 9,000
b. What is required here is the margin of safety for each of the methods.
X Y
Total fixed costs (F) N10,000,000 N15,000,000
Contribution/ unit © N30 N40
Break-even point (F ÷ C) 333,333 copies 375,000 copies
Expected sales 500,000 copies 500,000 copies
Margin of safety 166,667 copies 125,000 copies
Conclusion
i. At the expected volume of sales of the new magazine, it should be introduced to the
market, and either method X or method Y used.
ii. If the expected volume of sales of the new magazine is more likely to exceed 500,000
than to fall short of 500,000 method Y would be more profitable than method X.
iii. If the expected volume of sales is more likely to fall short of 500,000 than to exceed it,
method X would be more profitable and also more ‘safe’ than Method Y.
iv. If sales are less than 333,333units, the company would suffer a loss of profits, even using
Method X.
QUESTION 4
The budgeted balance sheet data at 1 March 2021 of ICANOnline Ltd is as follows
Depreciation
Cost to date Net
N N N
Fixed assets
Land and building 500,000 - 500,00
Machinery and equipment 124,000 84,500 39,500
Motor vehicles 42,000 16,400 25,600
666,000 100,900 565,100
Working Capital
Current assets
Stock of raw materials (100 units) 4,320
Stock of finished goods (110 units) 10,450
Debtors (Jan N7,680, Feb N10, 400) 18,080
Cash and bank 6,780
39,640
Less current liabilities
Creditors (raw materials) 3,900
35,740
600,840
Represented by
Ordinary share capital (fully paid) N1 shares 500,000
Share premium 60,000
Profit and loss account 40,840
600,840
*The stock of finished goods was valued at marginal cost
The estimated for the next three-month period are as follows.
March April May
Sales (unit) 80 84 96
Production (unit) 70 75 90
Purchases of raw materials (units) 80 80 85
Wages and variable overheads
At N65 per unit N4,550 N4,875 N5,850
Fixed overheads N1,200 N1,200 N1,200
The company intends to sell each unit for N219 and has estimated that it will have to pay N45 per
unit for raw materials. One unit of raw materials is needed for each unit finished product.
All sales and purchases of raw materials are on credit. Debtors are allowed two month’s credit and
suppliers of raw materials are paid after one month’s credit. The wages, variable overheads and
fixed overheads are paid in the month in which they are incurred.
Cash from a loan secured on the land and buildings of N120,000 at an interest rate of 7.5% is due
to be received on 1 May. Machinery costing N112, 000 will be received in April and paid for in
May.
The loan interest is payable half yearly from September onwards. An interim dividend to 31 March
2021 of N12,500 will be paid in May.
Depreciation for the three months, including that on the new machinery, is as follows;
Machinery and equipment N15, 733
Motor vehicles N3,500
The company uses the FIFO method of stock valuation, Ignore taxation
Required
(a) Calculate and present the raw materials budget and finished goods budgets in terms of
units, for each month from March to May inclusive.
(b) Calculate and present the corresponding sales budgets, the production cost budgets and
the budgeted closing debtors, creditors and stocks in terms of value.
(c) Prepare and present a cash budget for each of the three months.
(d) Prepare a master budget i.e. a budget trading, profit and loss account for the four months
to 30 May 2021, and budgeted balance sheet as at 30 May, 2021
(e) Advise the company about possible ways in which it can improve its cash management
SOLUTION 4
Raw materials budget for March-May 2005
March April May Total
Units Units Units Units
Opening stock 100 110 115 100
Add: Purchase 80 80 85 245
180 190 200 345
Less: To production (70) (75) (90) (235)
Closing stock 110 115 110 110
Finished goods budget for March-May 2005
March April May Total
Units Units Units Units
Opening stock 110 100 91 110
Add: Units produced 70 75 90 235
180 175 181 345
Less: Units sold (80) (84) (96) (260)
Closing stock 100 91 85 85
d) Master budget
Budgeted trading and profit and loss account for March to May 2005
N N N
56,940
Sales
Cost of goods sold:
Opening stock of finished goods 10,450
Add: Production cost 25,670
36,120
Less: Closing stock (9,350)
26, 770
30,170
Gross profit
Expenses:
Fixed overheads 3,600
Depreciation:
Machinery and equipment 15,733
Motor vehicles 3,500
19,233
Interest (1 month at 7.5%
On #120,000) 750
23,583
Profit before tax and dividuals 6,587
Dividend 12,500
Loss for period (5,913)
QUESTION 5
You work for a large multinational company which manufactures weedkillers. It has been decided
to introduce zero based budgeting in place of the more traditional incremental budgeting. The
manager of the research and development department has never heard of zero based budgeting.
Required
Write a report to the manager of research and development department which explains the
following.
(a) How zero based budgeting techniques differ from traditional budgeting
(b) How ZBB may assist in planning and controlling discretionary costs
(c) How ZBB will help to control budgetary slack
(d) The types of budgets we have with clear illustrations
(e) Distinction between cash budget and activity based budget
(f) Difference between real cashflow and nominal cashflow
(g.) TADEFO Limited is a manufacturing company which produces and assembles car
components. The company has two main production departments: Machining and Assembling.
Each of the two departmental managers is responsible for producing annual budgets based on
targets set by the management. From last year’s budget, TADEFO Limited hoped to turn an
expected 10 percent rise in total revenue into a 20 percent increase in the company’s profits.
The following budgeted information relates to TADEFO Limited for the forthcoming period:
Products
ACQ BEZ CFJ
Sales and production (units) 30,000 50,000 40,000
N N N
Selling price (per unit) 73 45 95
Prime cost (per unit) 65 32 84
Hours Hours Hours
Machine Department (machine hours per unit) 4 2 5
Assembly Department (direct labour hours per unit)2 7 3
SOLUTION 5
REPORT
To: Managing Director
From: Management accountant
Date: 01.01.2022
Subject: Zero based budgeting
(a) Zero based budgeting and traditional budgeting
The traditional approach to budgeting works from the premise that last year’s activities will
continue at the same level or volume and that next year’s costs plus an extra amount to
allow for expansion and inflation. The term ‘incremental’ budgeting is often used to
describe this approach.
Zero based budgeting(ZBB) quite literally works from a zero base. The approach
recognizes that every activity has a cost and insists that there must be quantifiable benefits
to justify the spending. ZBB expects managers to choose the best method of achieving each
task by comparing costs and benefits. Activities must be ranked in order of priority.
(b) A discretionary cost is not vital to the continued existence of an organization in the way
that, say, raw materials are to be a manufacturing business. ZBB was developed originally
to help management with the difficult task of allocating resources in precisely such areas.
Research and development is a frequently cited example; others are advertising and
training.
Within a research and development department ZBB will establish priorities by ranking the
projects that are planned and in progress. Project managers will be forced to consider the
benefit obtainable from their work in relation to the costs involved. The result may be an
overall increase in R&D expenditure, but only if it is justified.
( c) Budgetary slack may be defined as the difference between the minimum necessary costs
and that costs built into the budget or actually incurred. One of the reasons why, under
traditional budgeting, an extra amount is added to last year’s budget may be because
managers are overestimating costs to avoid being blamed in the future for overspending
and to make targets easier to achieve. Slack is a protective device and it is self-fulfilling
because managers will subsequently ensure that their actual spending rises to meet the
(overestimated) budget, in case they are blamed for careless budgeting.
In an R&D department a further incentive to include slack is the nature of the work.
Managers may well have ‘pet’ projects in which their personal interest is so strong that
they tend to ignore the benefit or lack of benefit to the organization which is funding them.
The ZBB approach, as described in (a) above, clearly will not accept this approach: all
expenditure has (in theory) to be justified in cost-benefit terms in its entirely in order to be
included in next year’s budget. In practice it is more likely that managers will start from
their current level of expenditure as usual, but ZBB requires them to work downwards,
asking what would happen if any particular element of current expenditure and current
operations were removed from the budget.
a) TADEFO LIMITED
b)
Incremental budgeting is a form of budgeting in which a budget is based on the current year’s
results plus an extra amount for estimated growth or inflation in the following year. It is
administratively easy to prepare but it is inefficient because it encourages slack and wasteful
spending to creep into budgets, hence making it to become a normal feature of actual spending.
Car components manufacturing operates in a highly competitive environment.
Continuous improvement is very important and driving down of costs to the lowest level is
essential as much as possible. It is therefore unlikely that incremental budgeting will provide the
necessary tools for such an environment.
Incremental budgeting approach will be adequate only if current operations are effective, efficient
and economical as much as possible without alternative options available to TADEFO Limited.
Traditional incremental budgeting do not take into account alternative options neither does it look
for ways of improving performance.
c) Activity Based Budgeting (ABB) is the use of costs determined by using activity based costing
as a basis for preparing budgets. It involves defining the activities that underlie the financial figures
in each function and using the level of activity to decide how much resource should be allocated
to that function, how well it is being managed and to explain variances from budget. Its principle
is that activities drive costs and the objective is to control the causes of costs rather than the costs
themselves.
The essence is that in the long run, costs will be better managed and understood.
Activities must be examined and split up according to their ability to add value because it is not
all activities that are value adding. Activity Based Budgeting (ABB) ensures that an organisation’s
overall strategy, any actual or likely changes in that strategy is taken into account because it
attempts to manage the business as the sum of its inter-related parts.
Activity Based Budgeting (ABB) implementation leads to the realization that the business as a
whole needs to be managed with a great reference to the behavior of activities and cost drivers
identified. The set up costs for TADEFO Limited’s assembly line are clearly identified and hence
can be budgeted for and controlled.
d) Zero Based Budgeting (ZBB) can motivate employees because they do not set targets based on
historical data but on those consistent with their future objectives and those of the organization. It
ensures that employees benefit by re-thinking an activity from the scratch, though it calls for extra
work.
Zero Based Budgeting (ZBB) aims to eliminate slack, hence, employees raise the expectations of
their own achievement and through increasing job satisfaction, enhance their motivation. It also
encourages goal congruence through increasing flexibility especially if incentives schemes are
based on the budget setting process.
e) Encouraging employee participation in budget setting has several advantages.
Budgets should be realistic and acceptable to employees. Employees who are familiar with specific
operations will provide the information for the budget and knowledge spread among several levels
of management is pulled together.
Morale and motivation are improved as it is hard for people to be motivated to achieve targets set
by others. Operational managers’ commitment to organizational objectives is increased and co-
ordination between units is improved.
QUESTION 6
Olasco Ltd, manufactures a single profit. The company’s fixed costs amount to 2,550 per week.
It is estimated that the variable cost per unit is given by the expression:
1.6 + 0.040Q
The marketing function considers that there is a linear relationship between the quantity demanded
and the selling price per unit, such that each time the selling price is increased by N0.30, the
quantity demanded falls by one unit, and vice-versa for decrease in selling price. The current
selling price is N51.60 and resultant demand is for 60 units per week.
(a) The weekly profit or loss achievement at the current level of output and sales
(b) The optimal selling price per unit, output and resultant profit
(c) On the assumption that Olasco Ltd now intends to maximize revenue, calculate the
output in units which will maximize total revenue, the corresponding selling price and
net profit.
SOLUTION 6
a) Existing VC/Unit = 1.6+ 0.04 (60) = N4
Existing contribution per unit = N51.60 – 4 = N7.60
Using π = qC – F = 60(47.60) – 2550 = N306.00
This means that the company is currently making a profit of N306 per week
(v) Determine MC
MC = Dtc = 1.6 + 0.08q
Qp
i.e. -0.68q = -68
q = 100
Optimal selling price
P = 6960 – 0.30 (100) = #39.60
Unit VC = 1.6 + 0.04 (100) = N5.60
Unit contribution N34.00
Using optimal profit is
Π = qc – F = 100(34) – 2550= N850
a) As a management accountant, list at least six items you will bear in mind to ensure
effective communication and maximum motivation of the recipient of management
reports.
b) State four types of management reports.
c) State five indicators of business failure
d. Unilever Limited manufactured three joint products at a joint cost of N600,000. These
products were processed further and sold as follows-
A 400,000 100,000
B 700,000 320,000
C 300,000 130,000
1,400,000 550,000
If the company had pursued its opportunity to sell at split-off directly to other processors, sales
would have been A = N250,000, B = N400,000 and C = N100,000. The company expects to
operate at the same level of production and sales in the forthcoming year.
On the assumption that all the costs incurred after split-off are variable, which products should
be processed further and which should be sold at split-off?
SOLUTION 7
QUALITITES OF MANAGEMENT INFORMATION
Information will be of no use if the expected user does not find any need for it. Management
information must be useful in order to justify the resources and time spent in generating it. If the
management is not prepared to make use of information, it should not request for such information.
However, even if the management were prepared and willing to make use of information, it would
nevertheless not use such information unless the information provided is qualitative. For
information to be useful, it must be:
a) Timely:The main aim of requiring information is that it would be used to achieve an
objective. This means requiresthat the information must be available as and when needed.
A well presented but late information is a useless exercise. The management accountant,
while endeavouring to present a beautiful report, must ensure that such a report is timely
and submitted on time so that it could be used for the purpose for which it is intended.
b) Accurate and verifiable: The management information must be as accurate as possible.
The management accountant must ensure that errors are minimised as much as possible.
A report that is full of avoidable errors cannot be relied upon for decision-making. It should
be noted, however, that there is no such thing as absolute accuracy. What is required is a
report prepared according to agreed principles, which could be relied upon for the
purposefor which it is intended. This may mean that a realistic speedily prepared estimate
may be more useful than a more precise answer produced some time later.
c) Complete: When report is presented, it must address the areas for which it is required.
Where a report is not complete the management will be frustrated, as it cannot take any
decision based on the report. Any decision based on such information would not be an
optimal decision. May it be added, however, that it is better to provide a fairly complete
report on time than to attempt to present an exhaustively complete report and so turn in a
late report.
d) Concise: Managers have no time and are very impatient at reading voluminous reports. So
the reporter should present a concise report that should reflect enough details for the
decision on ground. Only useful information should be provided rather than allowing the
manager to sieve what he requires from a whole lot of apparently unwanted details.
e) Clear and not ambiguous: Managers need not be of a specific stock or skill. They are of
diverse orientations. As much as possible, the reporter should avoid the use of ambiguous
and special languages in reports. If however, such special terms are inevitable, the terms
should be fully explained when used. Unless this is done, the report will not be useful.
Some of the ways to enhance clarity of reports include the following:
i) avoid unexplained terminologies;
ii) use charts and other diagrams where appropriate
iii) produce neat and well laid out reports;
iv) use a reasonable but not excessive, amount of redundancy aimed at eliciting the
recipient’s views;
v) the language structure should enhance readership and understanding.
f) Presented to show trend or comparative figures: Where necessary, comparative figures
may be shown to enable the manager to establish trends of performance over time. This is
most expected in financial reports. This will engender motivation and increase
performance.
g) More valuable than the cost of preparing it: there should be a cost-benefit analysis for every
report before it is prepared. The cost of generating the report should not overwhelm the
benefits derivable from such a report. If it would cost N100 to provide a report on over
expenditure of N50, of what use would that report be? Therefore, the cost of generating the
report vis a vis the benefits derivable from the use of such a report should guide the
production of reports.
h) Relevant: A report must fulfil a need and relevant for the intended purposes. A report
should not be prepared for the fun of it because for every report cost is incurred. If a report
is not being used in any form, its further production should be stopped.
i) Economically realistic: The report must reflect the current economic reality. Therefore,
accounting information, which may cloud the current economic reality, should be adjusted
to show the effective situation based on the current economic reality.
j) Communicated through a familiar medium: Information should be presented in the medium
that is familiar to the user. If the user desires, for instance, that a report be presented in
diskettes or in a hard printed copy, it should be presented in that medium. Again, a manager
may desire to have his or her report presented to him or her in another language to enhance
understanding, this should be done if possible. The purpose is to ensure that the user makes
optimal use of the report.
TYPES OF REPORTS
The main classes of reports of interest to the management include the following:
a. Routine Report: This type of report is produced on short-term regular basis e.g daily,
weekly or monthly. Examples of this report include cash flow report, daily production
report, daily cash disbursements, weekly budget balance report, daily or weekly sales or
purchases analysis, etc.
b. Exceptional Report: This type of report is produced to call the attention of the manager
to areas of deviations so that immediate action can be taken to address them. It is an
extension of the philosophy of management by exception whereby only deviations are
reported on.
c. Special Report: this is a report on special circumstances, e.g. to investigate a loss, fraud,
a continuous deviation or variances, labour unrest, etc. This type of report is usually carried
out through a formally constituted committee with definite terms of reference and specified
scope. It may also be carried out by a unit of an organization that which has the skill to do
so.
d. Statutory Periodic Report: This report is required to be presented in accordance with
legal or statutory requirements. Examples of this report include annual audited accounts,
company returns to the Corporate Affairs Commission, the banks returns to the Central
Bank, the returns of the insurance companies to the National Insurance Commission.
e. On demand report: These reports are provided on demand by the management. Examples
of this class of reports will be details on customer’s balances, supplier’s account balances,
stock levels, etc.
b. Printed graphs and tables: Information could be presented in the form of graphs such
as pie chart, bar charts and tables for management use. This method is used when
management desires to have a pictorial or tabular view of information for clarity and
reduce reading time.
c. Visuals: This method requires the display of information on visuals only either using
slides, projectors or on computer screens. Information may be saved in diskettes or
CDs and displayed on the screens to be observed. This method is mostly adopted in
highly computerized environments and where it is preferable to present same motion
pictures.
UNILEVER
Calculation of net benefit or loss from processing further
Products A B C
Sale after further processing 400,000 700,000 300,000
Less Sale at split-off 250,000 400,000 100,000
Incremental income 150,000 300,000 200,000
Less additional processing cost 100,000 320,000 130,000
Net benefit or (loss) 50,000 (20,000) 70,000
From the computation above, it is economical to process products A and C further, while
product B should be sold at split-off.
QUESTION 8
SOLUTION 8
4. Value added customer service Low call/data rate; bonus air time or data.
5. Sustained competitive advantage Use Customer Relationship Management (CRM) to
obtain, analyse, and retain customers.
E.
a) The Balanced Scorecard Approach to performance measurement emphasises the need to provide
management with a set of information which covers all relevant areas of performance in an
objective and unbiased manner. The information provided cover both financial and non-financial
aspects such as profitability, customer satisfaction, innovation and internal efficiency. It focuses
on four different perspectives:
(i) Customer perspective – This considers how new and existing customers view the organisation.
It should identify targets that matter to customers such as cost, quality, delivery etc.
(ii) Internal perspective – This makes an organisation to consider what processes it must excel at,
to achieve financial and customers’ objectives. This perspective aims to improve internal processes
and decision making.
(iii) Innovation and learning perspective – This requires the organisation to consider how it can
continue to improve and create value. The organization must acquire new skills and develop new
products to maintain a competitive position in their respective market(s) and provide a basis from
which the other perspectives of the balanced scorecard can be achieved.
(iv) Financial perspective – This considers whether the organisation meets the expectations of its
shareholders and how it creates value for them. It focuses on traditional measures such as growth,
profitability and cost reduction.
b) Division X
(i) Return on Investment (ROI)
Net profit = 46.4m x 30% = 13.92m
ROI = Net Profit/ Capital Employed X100%
= N13.92m x 100% = 15.78%
N88.2m
Residual Income (RI)
Imputed interest charge = capital employed x cost of capital
N88.2m x 15% = N13.23m
RI = Net profit - input interest charge
Net profit = N13.92m, Imputed interest charge = N13.23m
(iii) The current return on investment (ROI) of each division is 18 percent. It is likely that the
manager of Division X will reject any proposal based solely on ROI as the Division X investment
only has a ROI of 15.78%. The proposed investment would reduce Division X’s ROI by 2.22
percentage points.
Division Y manager will likely accept the proposal as the Division’s investment has a ROI of
21.38%. The proposed investment would increase Division Y’s ROI by 3.38 percentage points.
Division Y equally has a more healthy RI unlike Division X. The use of ROI as a sole decision
tool by the organisation would lead to a lack of goal congruence between Division X and the
company as a whole.
The use of RI as an investment measure helps divisions to make decisions that are in the best
interest of the organisation.
QUESTION 9
a. Ozoigbondu Nigeria Limited is a company that is into buying and selling of plasticcontainers.
The company is financed by a capital of N15million inclusive of reserves ina mix of 30% and
70% of debt and equity respectively.
The Company has been in trading business for the past six years and has consistentlyadhered to its
corporate policy on sales, purchases and inventory management.
The company’s policy on sales is to ensure that sales are collected as follows:
(i) Cash sales is 40% of the monthly sales.
(ii) The balance of the month’s sales is to be collected in the month following sales.
The policy on purchases is in agreement with the supplier’s policy which is to pay forall supplies
in the month following. The company’s stock policy is to reserve 30% ofthe month’s purchases as
closing inventory.
The following information is available for the five years 2010 to 2014:
2010 2011 2012 2013 2014
Monthly Sales 3,400,000 3,600,000 4,200,000 4,800,000 7,200,000
Monthly Purchases 2,000,000 2,400,000 2,800,000 3,200,000 4,800,000
Monthly Salaries 350,000 350,000 430,000 430,000 480,000
Monthly Rent 100,000 100,000 100,000 100,000 100,000
Monthly Cash Expenses200,000 220,000 240,000 280,000 360,000
Additional information:
(i) The company purchased a motor vehicle in July 2013 which was paid for inSeptember 2013.
The cost of the motor vehicle was N5,000,000.
(ii) Annual depreciation for the motor vehicle is 20%.
(iii) The Cash Balance as at 31st December 2011 was N4,000,000.
(iv) The company’s salaries, rent and expenses were paid in the month they weredue.
Required:
i. Prepare a Profitability Statement for 2012, 2013 and 2014.
ii. Prepare a Cash Flow Statement for 2012, 2013 and 2014.
iii. Determine and comment on the liquidity ratio (current ratio) for 2014.
iv. Compute the gearing ratio
B. The use of internet has made the entire universe a global village. Managers can comfortably sit
in their offices connected to the internet and the world wide web to obtain all necessary information
for their business needs.
Required:
a. Discuss the concept of globalisation and how management information system
has enhanced effective management performance.
b. What arguments will you advance against globalisation as it relates to
management performance?
c. List Five Internet technology tools that could be used for performance management.
d. Briefly explain the concept of "Change management in IT implementation".
e. List Four proactive approaches to Change management.
f. State Five impacts of Internet on business.
g. Briefly explain five barriers to e-business.
h. Describe the push and pull strategy of e-business.
i. List Six project management tools.
SOLUTION 9
The ratio concentrates on the longer term stability of the organization in the area of its finances.
B.
a)
Globalisation refers to the process of denationalization of clusters of political, economical and
social activities. It is an evolution which is systematically restructuring interactive phase among
nations, by breaking down barriers in the area of culture, commerce, communication and several
other fields of endeavour.
Globalisation is a growing worldwide interdependence of people and countries made possible as a
result of huge advances in technology. Barriers in trade are broken down and the world major
financial markets are integrating as a result of globalisation. It is a world without frontiers where
business, products, people and their ideas are freely disseminated and diffused. It makes global
exchange of knowledge, commerce and culture to freely interact.
With the aid of satellite communications, internets, fibre optics cable, digital information
transactions, and high speed computers, management of any organization can safely monitor the
activities and trend of their company’s performance. It ensures strong economic integration.
Globalisation makes possible the wide spread of materials, wealth, knowledge and culture.
Corporate work places can be effectively managed online. It has equally made it easier to open up
other countries market, thereby leading to expansion of trade. Internet technology has
revolutionized communication. It enhances easy, cheap and quick access to people and information
worldwide.
Globalisation has given rise to global market value system, global marketing, access to
international financial market and it has effectively removed the world trade barriers.
Hence, with the attendant benefits that come with globalization, managers of organizations can
increase their entities productivity from any remote area of the world and receive information as
and whenever required.
Management Information System (MIS) is the effective use of information to aid the activities of
managers. The activities of managers include:
• Presentation of materials which is enhanced by the use of word processing equipment such as
word processors. The use of spreadsheets also aid the presentation and preparation of
accounting information.
• Teleconferencing, which involves conferencing of managers in different locations also aid the
effectiveness of managers.
• Electronic Commerce (e-Commerce) is another area of MIS where wide varieties of goods and
services are made available to enhance the activities of the managers.
• The production of good information also enables the company to gain more competitive
advantage over rivals of the same line of business and it encourages specialization by
managers.
• Globalisation enables companies to gain more competitive advantage over rivals in the same
line of business. Wide varieties of goods and services are made available. Specialization is
enhanced as excess products have markets.
b) The criticisms against globalization
• Despite the numerous benefits of globalization, it is not without criticisms. It has been argued
that globalization has widened the gap between the rich and the poor. Though global wealth
has increased, it is held in fewer hands, organizations and countries.
• Globalisation brought about environmental degradation. The quest for growth and profitability
by orgasniations has made many of the companies to abandon or ignore environmental
protection and sustenance. Environmental pollution is rampant and environmental offenders
are daily increasing.
• Though globalization has enriched the world scientifically, economically, politically and
socio-culturally, there appears to be no global government to regulate globalization.
• Globalisation has made different countries and cities of the world to be under one roof, but
democracy is literarily eroded and seeds of stability eroded in most countries. This has negative
effect on organizations performance.
• Human animal and plant diseases can spread more quickly through globalization. Economic
depression in one country can trigger adverse reaction across the globe. It can lead to capital
flight where funds are moved from country where interest on return on investment is low to a
country where the interest is high.
• Companies are faced with greater competition. This can put smaller organisations at a
disadvantage as they do not have resources to compete on global scale.
• Globalizations do not maximize sustainable economic growth. With globalisation comes the
activities of fraudsters, hackers etc.
ii.
Type of business. Some products and services are easier to sell on the internet than others.
For example, computer firms sell products very successfully over the internet as their products
can be perfectly specified in writing. However, it is much more difficult to sell items of
clothing.
iii. On-going operating costs. A website has to be updated frequently, to keep it interesting (and
accurate), and it might be necessary to keep making special offers to encourage customers to
revisit the site.
iv. Time to establish the system. It takes time to establish a website that customers know about
and want to visit. There is need to advertise your business website.
v. No in-house skills. A company might not employee individuals with the knowledge or skills
to maintain a website. However, this should not be a serious barrier to e-business, especially
if the employer is prepared to give suitable training to staff.
h. In push strategya company uses the internet to try to persuade customers to buy its products or
services. To use a push strategy, a company needs to identify customers or potential customers, and
send out a marketing communication. Typically, companies acquire a customer list and send out e-
mail marketing messages to the e-mail addresses on the list. In pull strategy the company sell goods
through the internet.
i. 6 project management tools are:
i. Work breakdown structure (WBS)
ii. Critical path analysis (or Network analysis)
iii. Gantt chart
iv. Resource histogram
v. Microsoft Project
vi. PrInCE2 (Projects In Controlled Environments version 2)
QUESTION 10
Pakex is a division of an automobile group that has five years remaining on a leasedpremises in
which it sells self-assembled motorcycles. The management is proposingan investment of
N48million on immediate improvements to the interior of thepremises in order to stimulate sales
by creating a more effective selling environment.
The following information is available:
(i) The expected increase in revenue following the improvements is N40million perannum. The
average contribution to sales ratio is expected to be 40%.
(ii) The cost of capital is 16% and the division has a target Return on CapitalEmployed of 20%
based on the net book value of the investment at thebeginning of the year.
(iii) At the end of the five year period, the premises improvements will have a NILresidual value.
(iv) The management staff turnover at Pakex division is high. The division’sinvestment decisions
and management performance measurement are currentlybased on the figures for the first year of
the proposal.
In addition to the above information, there is an alternative proposal thatsuggests a forecast of the
increase in revenue per annum from the premisesimprovements as follows:
Year 1 2 3 4 5
Nm Nm Nm Nm Nm
Increase in Revenue 56 40 40 24 16
SOLUTION 10
b)
Management is motivated to focus only on the outcomes of the first year for any new project
because of the criterion used for performance measurement and investment decisions. Using
straight-line depreciation, Residual Income is negative and the Return on Capital employed
(ROCE) of 13.3% is less than the target return of 20%. Therefore, if the focus is only on the
performance measures for the first year the project will be rejected even though Residual Income
and ROCE rise steadily throughout the five-year period.
c)
Year 1
N‘000
Investment at beginning of year 48,000
Net cash flow (40% x N56million) 22,400
Less: Depreciation 9,600
Profit 12,800
Less: Interest on capital 7,680
Residual Income 5,120
ROCE 26.7%
Workings
Net cash flows per annum = 40% of N40,000,00= N16million
Depreciation on straight line = N48,000,000
5
= N9,600,000
Interest on capital at 16% p.a.
N
Year 1 = N48,000,000 X 0.16 = 7,680,000
Year 2 = N38,400,000 x 0.16 = 6,144,000
Year 3 = N28,800,000 x 0.16 = 4,608,000
Year 4 = N19,200,000 x 0.16 = 3,072,000
Year 5 = N9,600,000 x 0.16 = 1,536,000