Student Enrollment Contract for Adults

Texas law requires any student enrolling in a driver education program to agree
and enter into a contract with our online course. Please read through this contract
and acknowledge that you understand and agree to the conditions of taking a driver
education course in Texas.

COURSE DETAILS
You are enrolling in an online Adult Drivers Ed course, which consist of six (6)
units in total. Each instructional unit is equivalent to 60 minutes of online
instruction. The STUDENT is allowed to stop, exit and re-enter the course at any
time and resume the course. The STUDENT must complete the course within
ninety (90) days of successful enrollment. If the student does not finish the course
within the ninety (90) days; the STUDENT is required to pay an administration fee
of $25. The STUDENT has access to the course 24 hours a day, 7 days a week.
Should the STUDENT question about the course, they will have access to one of
our instructors Monday through Friday 9am - 5pm. This access may be affected by
any circumstances DRIVINGQUEST has no control of, such as, bad Internet
connections, storms, natural disasters etc.

SOFTWARE /HARDWARE REQUIREMENTS

To take our course we recommend to have Javascript and cookies enabled. Adobe
Flash 12 or higher, HTML5 video; Internet Browser such as Safari, Internet
Explorer, Google Chrome, Mozilla Firefox or any other browser providing the
same functionality. DRIVINGQUEST requires the use of a mouse or stylus and
recommends the use of headphones or speakers The STUDENT will go complete
the course provided by Driving Zone Driving School dba DRIVINGQUEST
(TDLR School #C2603). The fee for the 6-hour Adult Driver Education course is
$48 and maybe less, in case of coupons, discounts, promotions etc. This fee is must
be paid before any course content is access and before any certificate is issued.

PAYMENT
The STUDENT can pay for the course with a credit card, electronic check, PayPal.
As soon as the transaction is verified, the STUDENT will proceed with the
personal validation questions and start the course. NO CHECKS OR MONEY
ORDER IS ALLOWED AT THIS TIME.
GRADING/PROGRESS
The STUDENT agrees to complete all six units that are aligned with the Program
of Organized Instruction provided by the Texas Education Agency in order to
receive a certificate of completion. If the STUDENT fails a unit, he or she is
required to restart that unit from the beginning. The STUDENT acknowledges that
he/she must score a 70% or higher on the final comprehensive exam in order to
receive the certificate of completion. If the STUDENT fails the final exam three
times, he or she must restart the course from the beginning. The student WILL be
required to pay again for failing the final exam more than 3 times.

VALIDATION
In order to verify the identity of the student, DRIVINGQUEST may: Require the
student to answer personal validation questions randomly throughout the course.
These questions and answers will be presented to the STUDENT before beginning
the course. The STUDENT acknowledges that the name given on the enrollment,
will be the name printed on the certificate. NO ALIAS/NICKNAMES
ALLOWED. Student’s legal names should reflect those printed on social security
card and/or birth certificate. Any misrepresentation of the student's name and/or
identity will result in disqualification of the course.

CANCELLATION POLICY
A full refund will be made to any student who cancels the enrollment contract
before midnight of the third day, excluding Saturdays, Sundays, and legal holidays,
after the enrollment contract is signed by the prospective student, unless the
student has completed the course and received the certificate of completion during
that period.
REFUND POLICY
• Refund computations will be based on actual instruction received through the last
date of attendance.
• If tuition is collected in advance of entrance and, if after the expiration of the
72- hour cancellation privilege, the student does not enter school, terminates
enrollment, or withdraws, the school may retain up to $50 as administrative
expenses; and, from the remainder, shall refund that portion of the classroom
tuition and fees and behind-the-wheel tuition and fees for services not previously
received by the student.
• A full refund of all tuition and fees is due and refundable in each of the following
cases: (a) when an enrollee is not accepted by the school; (b) if the course of
instruction is discontinued by the school at this location; or (c) if the student’s
enrollment was procured as a result of any misrepresentation in advertising,
promotional materials of the school, or misrepresentation by the owner or
representation of the school.
• Refunds shall be completed within 30 days after the effective date of termination.

ACKNOWLEDGMENT
The STUDENT agrees that he/she have been furnished with the school’s tuition
and fees; cancellation and refund policy; and school regulations pertaining to
refunds, grading policy, progress, and rules of operation and conduct. The
STUDENT realizes that any grievances not resolved by the school may be
forwarded to: TDLR P O BOX 12157 AUSTIN TX 78711. Telephone: (800) 803-
9202 or 512-463-6599.

This agreement constitutes the entire contract between the school and the student
and no verbal assurances or promises not contained herein shall bind the school or
the student.

DRIVINGQUEST is prohibited from issuing a ADE-1317 certificate if the student

has not met all of the requirements for course completion, and the student should
not accept a ADE-1317 under such circumstances.

The entire driver education course must be completed within the timelines stated in
this contract.
IF YOU HAVE REASON TO BELIEVE THAT THESE MINIMUM
REQUIREMENTS ARE NOT BEING MET OR HAVE A COMPLAINT,
PLEASE CONTACT TDLR, Customer Service 800-803-9202 or 512- 463-
6599. www.tdlr.texas.gov