tổng hợp đề KTQT 2

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Theme 1 "Budgeting systems"

Câu 1: Furniture, Inc., estimates the following number of mattress sales for the first four
months of 20x6: January: 22,000; February: 30,800; March: 28,600; April: 35,200. Finished
goods inventory at the end of December is 6,600 units. Target ending finished goods
inventory is 20% of the next month's sales. How many mattresses should be produced in the
first quarter of 20x6?
a. 81,840 mattresses
b. 88,880 mattresses
c. 60,280 mattresses
d. 51,920 mattresses
e. All are incorrect
Câu 2: From the options below, select the ONE item that should not be included in the cash
budget.
a. Payment of tax due on last year’s profits
b. Gain on the disposal of a piece of machinery
c. Repayment of the capital amount of a loan
d. Receipt of interest from short term investments
Câu 3: R Plc is preparing its cash budget for next year. The estimated accounts payable
balance at the beginning of next year is $54,000. The budgeted purchases for next year are
$680,000, occurring evenly throughout the year. It is estimated that 75% of purchases will be
on credit and the remainder will be for cash. The company pays for credit purchases in the
month following purchase. The budgeted cash payments to suppliers next year are:
a. $691,500
b. $677,333
c. $637,500
d. $521,500
Câu 4: The A Company prepares a cash budget for the year 20x2. The balance in trades
receivable on 1/1/20x2 is $460,000. The budgeted sales for the year 20x2 is $5,400,000,
evenly estimated each month of the year. Sales at A company are normally collected as
follows: 20% in the month of sale; 80% in the month following the sale. Total cash receipts
in the year 20x2 are expected to be:
a. $5,890,000
b. $5,500,000
c. $5,040,000
d. $5,410,000
Câu 5: Which of the following are most likely to lead to ethical issues when setting and using
a budget?
Select ALL that may apply:
a. Internal politics leading to some divisions having more challenging targets than others
b. Reducing the quality of the organisation’s products in order to increase profits for
the budget period
c. Reducing learning and development costs in order to satisfy shareholder’s demands for
profit maximisation
d. The use of interdivisional trade to reduce the tax liability budget for the entire organisation
e. Incentivising managers with rewards based on the achievement of non-financial targets
Câu 6: From the options below, select the one that shows the right combination of financial
statements that would be included in a master budget.
a. A budgeted profit and loss account, balance sheet, cash flow statement and functional
budgets
b. A budgeted profit and loss account
c. A budgeted profit and loss account, balance sheet and cash flow statement
d. A budgeted profit and loss account and balance sheet
Câu 7: From the options below, select the best definition of a flexible budget.
a. A budget which shows costs and revenues at different activity levels
b. A budget which shows fixed production costs only
c. A budget with variable production costs only
d. A budget prepared using a spreadsheet package
Câu 8: Which of the following is true of master budgets?

a. They aid in coordinating what needs to be done to implement a plan
b. They must be administered rigidly after they are committed to
c. They aid in quantifying the expectations of all stakeholders
d. They include only financial aspects of a plan and exclude nonfinancial aspects
Câu 9: B Corporation is working on its direct labor budget for the next two months. Each unit
of output requires 0.05 direct labor-hours. The direct labor rate is $7.50 per direct labor-hour.
The production budget calls for producing 9,100 units in May and 8,800 units in June. If the
direct labor work force is fully adjusted to the total direct labor-hours needed each month,
what would be the total combined direct labor cost for the two months?
a.$3,300.00
b. $3,412.50
c. $3,356.25
d. $6,712.50
Câu 10: Projected sales for Sommers, Inc., for next year and beginning and ending inventory
data are as follows: Sales: 50 000 units; Beginning inventory: 4 000 units; Desired ending
inventory:8 000 units. The selling price is £40 per unit. Each unit requires four pounds of
material which costs £6 per pound. The beginning inventory of raw materials is 12 000
pounds. The company wants to have 3000 pounds of material in inventory at the end of the
year. Sommers' budgeted total purchase cost of direct materials would be:
a. £1,350,000
b. £1,206,000
c. £1,242,000
d. All are incorrect
e. £1,296,000
Câu 11: From the options below, select the purpose of a monthly cash budget.
a. to determine next month’s sales volumes
b. to determine the amount of inventory to purchase in the following month
c. to determine when to pay workers’ wages
d. to determine whether there will be sufficient cash in the bank to meet requirements
Câu 12: The budget where managers must justify all costs based on need is a/ an:
a. incremental budget
b. zero-based budget
c. rolling budget
d. ABC budget
e. participatory budget
Câu 13: In which of the following situations would the use of the imposed budgets not be
appropriate?
a. During the crisis period when the organization’s survival is challenging
b. In a very small business
c. During the period of economic hardship such as Covid-19
d. In decentralized organizations and acting autonomously
Câu 14: The finance manager for Halfway Ltd is responsible for preparing the following
reports for the firm:
(I) Statement of profit or loss
(II) Statement of financial position
(III) Cash flow forecast for the next 5 years
(IV) Sales budget for the next 5 years
(V) Monthly operating statements for 3 of Halfway’s divisions.
Which of these is/are an example of feedforward control?
a. IV & V only
b. III & IV & V only
c. III & IV only
d. I & II only
e. All of these are examples of feedforward control
Câu 15: A budget should/ can do all of the following, except:

a. Be prepared by managers from different functional areas working independently of
each other
b. Be adjusted if new opportunities become available during the year
c. Help management allocate limited resources
d. Become the performance standard against which firms can compare the actual results
Câu 16: Budgeted sales of X for December are 18,000 units. At the end of the production
process for X, 10% of production units are scrapped as defective. Opening inventories of X
for December are budgeted to be 15,000 units and closing inventories will be 11,400 units.
All inventories of finished goods must have successfully passed the quality control check.
What is the production budget for X for December?
a. 14,400 units
b. All are incorrect
c. 16,000 units
d. 15,840 units
e. 12,960 units
Câu 17: Tucker's sales budget is as follows: January: €182,000, February: €320,000, March:
€354,000. 20% of sales are paid for immediately in cash. Of the credit customers, 40% in the
month following the sale and are entitled to a 2% discount. The remaining customers pay two
months after the sale is made. What is the value of sales receipts shown in the company's
cash budget for March?
a. €212,514
b. €258,512
c. €312,098
d. €198,754
Câu 18: Each unit of product Echo takes five direct labour hours to make. Quality standards
are high, and 8% of units are rejected after completion as sub-standard. Next month's budgets
are as follows: Opening inventories of finished goods: 3,000 units. Planned closing
inventories of finished goods: 7,600 units. Budgeted sales of Echo: 36,800 units. All
inventories of finished goods must have successfully passed the quality control check. What
is the direct labour hours budget for the month?
a. All are incorrect
b. 207,000 hours
c. 223,560 hours
d. 190,440 hours
e. 225,000 hours
Câu 19: The S Company makes and sells a single product, Product R. Budgeted sales for
May are $300,000. Gross Margin is budgeted at 30% of sales dollars. If the net income for
May is budgeted at $40,000, the budgeted selling and administrative expenses are:
a. $50,000
b. $102,000
c. $78,000
d. $133,333
Câu 20: A company manufactures a single product, M. Budgeted production output of

product M during August is 200 units. Each unit of product M requires 6 labour hours for
completion and PR Co anticipates 20 per cent idle time. Labour is paid at a rate of $7 per
hour. What is the direct labour cost budget for August?
b. $10,080
c. $6,720
d. $8,400
e. $10,500
Câu 21: Which of the following is true of master budgets?

a. They must be administered rigidly after they are committed to
b. They include only financial aspects of a plan and exclude nonfinancial aspects
c. They aid in quantifying the expectations of all stakeholders
d. They aid in coordinating what needs to be done to implement a plan
Câu 22: From the options below, select the ONE item that should not be included in the cash
budget.
a. Repayment of the capital amount of a loan.
b. Gain on the disposal of a piece of machinery
c. Receipt of interest from short term investments
d. Payment of tax due on last year's profits
Câu 23: Projected sales for Sommers, Inc., for next year and beginning and ending inventory
data are as follows: Sales: 50 000 units; Beginning inventory: 4 000 units; Desired ending
inventory:8 000 units. The selling price is £40 per unit. Each unit requires four pounds of
material which costs £6 per pound. The beginning inventory of raw materials is 12 000
pounds. The company wants to have 3000 pounds of material in inventory at the end of the
year. Sommers' budgeted total purchase cost of direct materials would be:
a. £1,350,000
b. £1,206,000
c. £1,242,000
O e. £1,296,000
Câu 24: Drag and drop the options below to fill in the blanks and complete the following
sentences:
An imposed………..is defined as a budget allowance that is set without permission of the
ultimate budget holder to have the opportunity of participating in the budgeting process. This
type of budgeting is sometimes referred to as………..budgeting.
A/ An………….associated with this style of budgeting is that it reduces the likelihood of
slack being built into the budget.
● top-down budget
● disadvantage
● bottom-up budget
● non-participative
● advantage
● participative
Câu 25: Castil Corporation makes and sells a product called a Miniwarp. One Miniwarp
requires 2.5 kilograms of the raw material Jurislon. Budgeted production of Miniwarps for
the next five months is as follows: August: 20,00 units, September: 20,900 units, October:
20,800 units; November: 20,600 units, December: 21,300 units. The company wants to
maintain monthly ending inventories of Jurislon equal to 20% of the following month's
production needs. On July 31, this requirement was not met since only 9,700 kilograms of
Jurislon were on hand. The cost of Jurislon is $5.00 per kilogram. The company wants to
prepare a Direct Materials Purchase Budget for the next five months. The total cost of
Jurislon to be purchased in August is:
a. $302,250
b. $451,500
c. $253,750
e. $250,000
Câu 26: Using linear regression, the relationship between the monthly quantity produced (x)
and total production cost was found to be y 10,000+216x. The only variable costs are raw
materials and labour, Last month, 700 units were made and raw materials cost $150 per unit.
Labour is paid at $15 per hour. Estimate the variable production cost if output is 500 units.
a. $137,400
b. $65,400
c. $100,000
d. $108,000
Câu 27: The budget where managers must justify all costs based on need is a/ an:
a. ABC budget
b. participatory budget
c. incremental budget
d. rolling budget
e. zero-based budget
Câu 28: R Plc is a specialist manufacturer of a particular type of valve used in pumps.
Analysis for the year shows that, when the budgeted level of sales was 15,000 units with a
selling price of £250 a unit, the margin of safety was 25%. The budgeted contribution to sales
ratio of the product was 60%. Budgeted fixed costs for the year were:
a. £2,062,500
b. £1,937,500
c. £1,140,000
d. £1,687,500
Câu 29: Which of the below statements are TRUE?

(i) Bottom up budgeting is sometimes referred to as non-participatory budgeting;
(ii) The level of employee involvement in bottom up budgeting is compatible with attitudes
towards staff within a traditional just-in- time philosophy;
(iii) Management are less likely to be motivated by involvement when consulted in setting
their department targets;
(iv) Bottom up budget figures are more likely to be realistic and take into account any new
information.at the operational level;
(v) Bottom up budgeting is an ideal approach to use when budgeting must be planned and
implemented quickly.
a. (ii) and (iv)
b. (i), (ii) and (iv)
c. (ii) and (v)
d. (ii), (iv) and (v)
Câu 30: From the options below, select the best definition of the term ZBB (Zero Based
Budgeting).
a. It is a method of budgeting where the revenues and costs of each cost centre must equal
zero
b. It is a method of budgeting whereby all activities are re-evalulated each tine a budget
is formulated
c. All are incorrect definition of the term ZBB
d. It is a technique that allows the budget to fluctuate with the changing needs of the company
Theme 2 "Flexible budget and standard costing"
Câu 1: Loughry Catering uses two measures of activity, jobs and meals, in the cost formulas
in its budgets and performance reports. The formula for catering supplies is $530 per month
plus $114 per job plus $16 per meal. A typical job involves serving a number of m… guests
at a corporate function or at a host's home. The company expected its activity in October to
be 25 jobs and 234 meals, but actual activity was 20 jobs and 233 meals. The actual cost for
catering supplies in October was $6,600. The catering supplies in the flexible budget for
October would be closest to:
a. $6,538
b. $6,600
c. $5,699
d. $7,124
Câu 2: Regier Company had planned for operating income of $10 million in the master
budget but actually achieved operating income of only $7 million.
a. The flexible-budget variance for operating income is $3 million favorable.
b. The flexible-budget variance for operating income is $3 million unfavorable.
c. The static-budget variance for operating income is $3 million unfavorable.
d. The static-budget variance for operating income is $3 million favorable.
Câu 3: An unfavorable efficiency variance for direct manufacturing labor might indicate that
a. work is scheduled inefficiently
b. lower-quality materials were purchased
c. more higher-skilled workers were scheduled than planned
d. there is unexpected increase in direct labor rates
Câu 4: The static budget is always:

a. based on a range of activity within which the firm may operate
b. the same as a flexible budget
c. based on a specific planned activity level
d. based on maximum capacity
Câu 5: Buckson Framing's cost formula for its supplies cost is $1,350 per month plus $18 per
frame. For the month of June, the company planned for activity of 716 frames, but the actual
level of activity was 713 frames. The actual supplies cost for the month was $14,820. The
supplies cost in the flexible budget for June would be closest to:
a. $14,178
b. $14,184
c. $14,820
d. $14,238
Câu 6: Which of the following can be a reason for a favorable price variance for direct
materials?
a. a decrease in the price of materials due to an oversupply of materials
b. less amount of material used during production than planned for actual output
c. workers taking less time to produce the products
d. an unexpected increase in the price of materials
Câu 7: An unfavorable variance indicates that

a. the actual revenues exceed the budgeted revenues
b. the budgeted contribution margin is more than the actual amount
c. the actual costs are less than the budgeted costs
d. the actual units sold are less than the budgeted units
Câu 8: A company has a policy "investigate all variances exceeding $3,000 or 15% of the
budgeted cost, whichever is lower." Th….. of $2,000 in repair and maintenance costs of
$12,000. What does the company do in the given situation?
a. It should be ignored as it is less than $3,000.
b. It deserves more attention, as it is more than 15% of total repair cost.
c. It should be considered an in-control occurrence.
d. It should be investigated as all variances are equally important.
Câu 9: When a flexible budget is used, a decrease in the actual production level within a
range of activity would:
a. decrease total variable costs
b. increase variable cost per unit
c. decrease variable cost per unit
d. decrease fixed cost per unit
in its budgets and performance reports. The cost formula for catering supplies is $530 per
month plus $114 per job plus $16 per meal. A typical job involves serving a number of meals
to guests at a corporate function or at a host's home. The company expected its activity in
October to be 25 jobs and 234 meals, but the actual activity was 20 jobs and 233 meals. The
actual cost for catering supplies in October was $6.600. The catering supplies in the flexible
budget for October would be closest to:
O a. $6,538
O b. $5,699
C. $6,600
d. $7,124
Câu 11: Lander Corporation used the following data to evaluate their current operating
system. The company sells items for $18 each and used a budgeted selling price of $18 per
unit. Units sold: 41,000 units (Actual), 40,000 units (Budgeted); Variable costs: $164,000
(Actual), $156,000 (Budgeted); Fixed costs: $46,000 (Actual), $48,000 (Budgeted). What is
the static-budget variance of variable costs?
a. $6,000 unfavorable
b. $2,000 favorable
c. $8,000 unfavorable
d. $4,000 favorable
Câu 12: The activity measure for overhead allocation should be one:
a. that is always based on units produced, not on hours used
b. that follows a fixed pattern
c. that varies in a similar pattern to the way that variable overhead varies
d. that has a magnitude that never changes
Câu 13: Reuer Midwifery's cost formula for its wages and salaries is $2,900 per month plus
$475 per birth. For the month of March, the company planned for activity of 116 births, but
the actual level of activity was 117 births. The actual wages and salaries for the month was
$56,270. The activity variance for wages and salaries in March would be closest to:
a. $1,730 F
b. $475 F
c. $1,730 U
d. $475 U
Câu 14: Which of the following can be a reason for a favorable price variance for direct
materials?
a. workers taking less time to produce the products
b. less amount of material used during production than planned for actual output
c. an unexpected increase in the price of materials
d. a decrease in the price of materials due to an oversupply of materials
Câu 15: Regier Company had planned for operating income of $10 million in the master
budget but actually achieved operation $7 million.
a. The flexible-budget variance for operating income is $3 million unfavorable.
b. The static-budget variance for operating income is $3 million favorable.
c. The flexible-budget variance for operating income is $3 million favorable.
d. The static-budget variance for operating income is $3 million unfavorable.
Câu 16: Velten Corporation's flexible budget performance report for last month shows that
actual indirect materials variable cost, was $45,198 and that the spending variance for
indirect materials cost was $9,114 favorable. month, the company worked 18,600 machine-
hours. Budgeted activity for the month had been 19,000 machines. The cost formula per
machine-hour for indirect materials cost must have been closest to:
a. $1.94
b. $2.92
c. $2.86
d. $1.90
Câu 17: Variance analysis should be used

a. as the sole source of information for performance evaluation
b. to set the standards which are very easy to achieve to encourage employees to focus on
meeting standards
c. to punish employees that do not meet standards
d. to understand why variances arise and to improve future performance
Câu 18: An unfavorable price variance for direct materials might indicate
a. that the purchasing manager purchased in smaller quantities due to a change to just-
in-time inventory methods
b. that the purchasing manager skillfully negotiated a better purchase price
c. congestion due to scheduling problems
d. that the market had an unexpected oversupply of those materials
Câu 19: Which of the following statements is true?

a. In a normal costing system, standard costs are used for cost control and normal costs are
used for product costing.
b. In a standard costing system, standard costs can only be used for cost control.
c. In a standard costing system, standard costs are used for both cost control and
product costing.
d. In a standard costing system, standard costs can only be used for product costing.
Câu 20: Buckson Framing's cost formula for its supplies cost is $1,350 per month plus $18
per frame. For the month of June, planned for activity of 716 frames, but the actual level of
activity was 713 frames. The actual supplies cost for the month. The supplies cost in the
flexible budget for June would be closest to:
a. $14,238
b. $14,184
c. $14,820
d. $14,178
Câu 21: Dunklin Medical Clinic measures its activity in terms of patient-visits. Last month,
the budgeted level of activity was 1,620 patient-visits and the actual level of activity was
1,540 patient-visits. The cost formula for administrative expenses is $3.20 per patient-visit
plus $14,300 per month. The actual administrative expense was $21,050. In the clinic's
flexible budget performance report for last month, the spending variance for administrative
expenses was:
a. $118 F
b. $1,566 U
c. $256 F
d. $1,822 U
Câu 22: Standahl Air uses two measures of activity, flights and passengers, in the cost
formulas in its budgets and performance reports. The cost formula for plane operating costs is
$39,590 per month plus $2,649 per flight plus $4 per passenger. The company expected its
activity in August to be 82 flights and 294 passengers, but the actual activity was 85 flights
and 297 passengers. The actual cost for plane operating costs in August was $255,690. The
spending variance for plane operating costs in $10,253 F
in its budgets and performance reports. The cost formula for catering supplies is $530 per
month plus $114 per job plus $16 per meal. A typical job involves serving a number of meals
to guests at a corporate function or at a host's home. The company expected its activity in
October to be 25 jobs and 234 meals, but the actual activity was 20 jobs and 233 meals. The
actual cost for catering supplies in October was $6,600. The catering supplies in the flexible
budget for October would be closest to:
a. $6,538
b. $6,600
c. $7,124
d. $5,699
Theme 3 "Analysis of cost variances"
Câu 1: Which of the following statements about the fixed production overhead volume
variance is true?
b. It does not exist in a standard absorption costing system
c. It does not exist in a standard marginal costing system
d. It is the same in a standard marginal costing system as in a standard absorption costing
system
e. It is the difference between budgeted overhead expenditure and actual overhead
expenditures
Câu 2: Which of the following statements about the fixed production overhead volume
variance is true?
a. It is the difference between budgeted overhead expenditure and actual overhead
expenditure
c. It does not exist in a standard marginal costing system
d. It does not exist in a standard absorption costing system
e. It is the same in a standard marginal costing system as in a standard absorption costing
system
Câu 3: 4Es Ltd., uses a standard cost system in which it applies manufacturing overhead to
units of product on the basis of standard direct labor- hours. During the month of September,
the company applied $52,000 in fixed manufacturing overhead cost to units of product. At the
end of the month, manufacturing overhead was overapplied by $3,000. If there was no
volume variance in September, then the budgeted fixed manufacturing overhead cost for the
month was $ 52,000
Câu 4: The definition of the "variable production overhead efficiency variance" is set out
below with blank sections:
"Measures the difference between the variable overhead cost budget flexed on actual labour
hours and the variable overhead cost absorbed by output produced
From the options below, choose the correct combination of phrases that completes the
definition.
● budgeted output
● fixed
● multiplied
● output produced
Câu 5: From the options below, select the statement which is not a limitation of standard
costing.
a. It can result in a blame culture as department managers are held responsible for variances
b. Standard costing can not be used in a service environment
c. It focuses on quantitative measures rather than qualitative measures
d. Standard costing can not be used in a service environment
Câu 6: Determine the statements below are TRUE or FALSE.

● There can be no volume variance for variable overhead. TRUE
● A labor efficiency debit balance indicates that less labor time was spent on production
than was called for by the standard. FALSE
● Ideal standards may be better than practical standards when managers seek continual
improvement. FALSE
● An unfavorable materials quantity variance occurs when the actual quantity used in
production is less than the standard quantity allowed for the actual output of the
period. FALSE
● If variable manufacturing overhead is applied based on direct labor-hours, it is
impossible to have a favorable labor efficiency variance and unfavorable variable
overhead efficiency variance for the same period. TRUE
Câu 7: A company operates a standard absorption costing system. The following latest
period:
- Budgeted Output: 6,000 units
- Budgeted Fixed Production Overhead: £30,000
- Actual Fixed Production Overhead: £39,000
- Fixed Production Overhead Total Variance: £3,000 adverse
The actual level of production for the period was nearest to:
a. 9,700 units
b. 12,000 units
c. All are incorrect
d. 7,000 units
e. 7,400 units
Câu 8: Which of the statement(s) below is/are correct?

a. The activity base for a flexible budget should usually be expressed in units of activity
rather than in dollars.
b. Responsibility for the overhead efficiency variance should be assigned to whoever is
responsible for control of the activity base underlying the flexible budget.
c. A favorable variable overhead efficiency variance indicates that overhead has been used
efficiently.
d. The budget variance for fixed overhead represents the difference between actual fixed
overhead costs incurred and the amount of fixed overhead applied to work in process.
e. The volume variance for fixed overhead is an activity-related variance based on the
difference between the denominator Jevel of activity and
the standard level of activity allowed for the output of a period.
f. In a standard cost system, overhead is applied on the basis of the actual level of activity
rather than the standard level of activity allowed for the output of a period.
Câu 9: From the options below, select the statement that best describes a basic standard.
a. A standard which is based on current price levels.
b. A standard which is kept unchanged over a period of time.
c. All are incorrect.
d. A standard set at an ideal level, which makes no allowance for normal losses, waste and
machine downtime.
e. A standard which assumes an efficient level of operation, but which includes allowances
for factors such as normal loss, waste and machine downtime.
Câu 10: The materials price variance for the month of January was $2,000 (F) and the usage
variance was $450 (F). The standard material usage per unit is 6 kg, and the standard material
price is $3.00 per kg. 600 units were produced in the period and there was no change in
inventory levels during the period. Material purchases in the period were 6.56 kg.
Câu 11: Nitche Enterprises has a standard cost system in which manufacturing overhead is
applied to units of product on the basis of standard direct labor-hours (DLHS). The company
has provided the following data concerning its fixed manufacturing overhead costs for last
year:
- Total actual fixed overhead cost incurred: $42,000
- Fixed overhead cost overapplied: $6,000
- Number of units produced: 12,500
- Volume variance, unfavorable: $3,600
- Standard labor-hours per unit: 1.6 DLHS
➢ The fixed portion of the predetermined overhead rate last year was $2.40 per DLH
➢ The budgeted fixed overhead cost last year was $51,600
➢ The budget variance for fixed overhead last year was $9,600 F.
$2.88 per DLH $3.84 per DLH $1.80 per DLH
$42,000 $41,000 $44,400 $2,400 F $2,400 U $9,600 U
Câu 12: K uses a standard costing system and has the following labour cost standard in
relation to its products: 10 hours skilled labour at $9.50 per hour = $95.00.
During March 20x9, 6,200 of these products were made which was 250 units less than
budgeted. The labour cost incurred was $596,412 and the number of direct labour hours
worked was 62,890.
The direct labour rate variance was 1,043 (F)
The direct labour efficiency variance was 8,455 (A)
8,455 (F) 7,412 (A) 7,412 (F) 8,900 (F) 1,043 (F)
8,900 (F) 8,455 (A) 8,900 (A) 1,043 (A)
Câu 13: The budgeted selling price of one of BIS Plc's range of cookies was $12.00 per
packet of cookies. At the beginning of the budget period market prices of sugar increased
significantly and BIS Plc decided to increase the selling price of the cookie packet by 10%
for the whole period.
BIS Plc also decided to increase the amount spent on marketing and as a result actual sales
volumes increased to 31,500 packets which was 5% above the budgeted volume. The
standard contribution per packet was $4.00. However, a contribution of $4.50 per packet was
actually achieved.
The sales price variance for the period was:
a. $37,800 F
c. $31,400 F
d. $31,400 A
e. $37,800 A
Câu 14: Harvey LTD uses standard absorption costing and in September, the below
information was recorded.
Budget Actual
Output and sales (units) 13,600 12,400
Selling price per unit $30 $32
Variable cost per unit $12 $12
Total fixed overhead $29,600 $30,200
The sales price variance for September was:
a. $24,800 Adverse
b. $24,800 Favourable
c. $25,600 Favourable
d. $25,600 Adverse
Câu 15: J Ltd operates a standard absorption costing system. The following fixed production
overhead data is available for one month:
• Budgeted output: 200,000 units
• Budgeted fixed production overhead: £1,000,000
• Actual fixed production overhead: £1,300,000
• Total fixed production overhead variance: £100,000 Adverse
The actual level of production was 240,000 units.
Theme 4 "Performance measurement in decentralization organization”
Câu 1: Chan Company has two divisions, S and T. The company's overall contribution
margin ratio is 30% when sales in the two divisions total $750,000. If variable expenses are
$450,000 in Division S, and if Division S's contribution margin ratio is 25%, then sales in
Division T must be: $ 150,000
Câu 2: Division A of Aigburth Co is considering a project which will increase annual net
profit after tax by $30,000 but will require average inventory levels to increase by $200,000.
The current target rate of return on investments is 13% and the imputed interest cost of
capital is 12%. Based on the ROI and/or RI criteria would the project be accepted?
ROI YES
RI YES
Câu 3: Which of the following statements are valid criticisms of return on investment (ROI)
as a performance measure?
a. It is misleading if used to compare departments with assets of different ages
b. Its use may discourage investment in new or replacement assets
c. It is misleading if used to compare departments with different levels of risk
Câu 4: Holdings Inc. consists of two districts, A and B. The company as a whole had sales of
$400,000, a contribution margin ratio of 25% and a combined segment margin totaling
$35,000. District A had sales of $90,000 during May, a contribution margin ratio of 45%, and
a segment margin of $16,000. If the net operating income of Holdings Inc. for May is
$12,000, the traceable fixed expenses in District B must have been: $ 40,500
Câu 5: Ben Company has two stores, P and Q. During April, Store P had a segment margin of
$8,000 and variable expenses equal to 65% of sales. Traceable fixed expenses for Store Q
were $18,000. Ben Company as a whole had a contribution margin ratio of 40%, a combined
segment margin of $20,000, and sales of $180,000. Given this data, the sales for store Q
were: $ 120,000
Câu 6: The R Company's income statement for May is given below:

Total Division L Division M
Sales................................... $300,000 $165,000 $135,000
Variable expenses………… 153,000 99,000 54,000
Contribution margin........... 147,000 66,000 81,000
Traceable fixed expenses… 97,000 45,000 52,000
Segment margin………….. 50,000 $ 21.000 $ 29.000
Common fixed expenses…. 25,000
Net operating income…….. $25,000
If sales for Division L increase $30,000 with a $9,000 increase in the Division's traceable
fixed expenses, the overall company net operating income should:
a. increase by $3,000
c. increase by $21,000
d. decrease by $4,000
e. increase by $5,700
Câu 7: From the options below, select the factor/s that would be classified under the
innovation and learning perspective of the scorecard.
a. Share price growth
b. Health and safety training days per employee
c. New products launched compared to competitors
d. Economic Value Added
e. Percentage of sales which is repeat business
f. Percentage market share
g. Percentage of staff suggestions for improvement used by management
Câu 8: The following information relates to last year's operations at the Paper Division of
Double A Corporation rate of return: 15%
Return on investment (ROI): 18%
Sales: $810,000
Turnover (on operating assets): 5 times
What was the Paper Division's net operating income last year? $ 29,160
Câu 9: Which of the following are examples of non-financial performance indicators?

Select ALL that may apply:
a. Net profit before tax
b. Number of patents filed in a period.
c. Economic value added (EVA)
d. Return on investment (ROI)
e. Quantity of returned items in a period
f. Residual income (RI)
g. Number of customer complaints
Câu 10: HNM Ltd has set a target ROI of 14% for its divisions based on its cost of capital.
One of the divisions achieved a ROI of 8% last year. In the current year, the company's
management expects no major change in the division's operations. The divisional manager
suggests that the division can save on costs of $100,000 per annum if it invests in the update
of one of the major production processes. The update requires an investment of $800,000. In
light of the above information, select whether the below statements are TRUE or FALSE
with regards to the acceptance or rejection of the investment proposal by the company?
● The return of 12.5% is detrimental to the company, therefore rejection of the proposal
will benefit the company. FALSE
● The manager will reject the proposal, because the ROI (12.5%) is less than the target
ROI of 14%. TRUE
● The manager will accept the proposal, because the ROI (12.5%) is greater than the
division's ROI of the previous year i.e. 8%. FALSE
● The return of 12.5% is beneficial for the company, because it is greater than the
previous year's ROI of the division, therefore the company will gain benefits from the
acceptance of the proposal. TRUE
Câu 11: The Committee of Company X is meeting to talk about the different ways of
measuring performance within the company. Half of the members feel that their obligation is
to provide the best return for shareholders and so should only be looking at the financial
ratios. The other half feel that it would be better to look at the company as a whole (including
all of the non-financial aspects) using the balanced scorecard.
Match the advantages and disadvantages of each.
Advantage of balanced scorecard………………………………
Disadvantage of balanced scorecard………………………………
Advantage of financial ratios………………………………
Disadvantage of financial ratios………………………………
Options:
● Raises innovation and process improvement methods to a corporate goal
● Closing one gap can widen another elsewhere
● Highlights important information in a simple form quickly
● Mutes the voice of the customer
Theme 5 "Transfer pricing"
Câu 1: Negotiated prices are transfer prices

a. negotiated with external customers.
b. used when supplying and buying divisions independently agree on a price.
c. agreed to by division management and employees.
d. determined between a division and corporate headquarters.
Câu 2: When there is an outside market for an intermediate product that is perfectly
competitive, the most equitable method of transfer pricing is
a. market price.
b. production cost pricing.
c. cost plus markup pricing.
d. variable cost pricing.
Câu 3: Division X makes a part that it sells to customers outside of the company. Data
concerning this part appear below: Selling price to customers: $75. Variable cost per unit:
$50. Total fixed costs: $400,000. Capacity in units: 25,000. Division Y of the same company
like to use the part manufactured by Division X in one of its products. Division Y currently
purchases a similar part made by an our company for $70 per unit and would substitute the
part made by Division X. Division Y requires 5,000 units of the part each period Division X
has ample excess capacity to handle all of Division Y's needs without any increase in fixed
costs and without cutting into outside sales of the part. What is the lowest acceptable transfer
price from the standpoint of the selling division?
a. $16
b. $50
c. $75
d. $66
Câu 4: Rags-to-Riches Corporation has two divisions, X and Y. Division X sells its product
to Division Y. Standard costs for follows:
Direct materials
Direct labor
Variable overhead
Fixed overhead
Total
What is the transfer price for Division X based on standard variable cost plus a markup of 25
percent?
Select one:
a. $7.50
b. $13.75
c. $17.50
d. $11.00
Câu 5: Division Z manufactures chemicals. It sells chemicals to the external market at a price
of $22 per litre. This provides a contribution/sales ratio of 40%. Division X (a separate part
of the same group company) requires a regular supply of chemicals in order to manufacture
their own products.
For external sales, variable cost includes $1.20 per litre for extra courier charges. These are
not applicable to internal sales. Z has sufficient capacity to meet all internal and
external demand.
Which price range would maximise profit from the company's perspective?
a. $1.20-$22
b. $12-$22
C. $22-$23.20
d. $13.20-$22
Câu 6: A transfer price is the price charged by one division of a company to another
company.
Hãy chọn một:
a. Đúng
b. Sai
Câu 7: Division S of Kracker Company makes a part that it sells to other companies. Data on
that part appear below: Selling price on the intermediate market: $30. Variable costs per unit:
$22. Fixed costs per unit (based on capacity): $7. Capacity in units: 50,000. Division B,
another division of Kracker Company, presently is purchasing 10,000 units of a similar
product each period from an outside supplier for $28 per unit, but would like to begin
purchasing from Division S. Suppose that Division S has ample idle capacity to handle all of
Division B's needs without any increase in fixed costs or cutting into sales to outside
customers. If Division S refuses to accept a transfer price of $28 or less and Division B
continues to buy from the outside supplier, the company as a whole will:
a. gain $20,000 in potential profit
b. lose $60,000 in potential profit
c. lose $70,000 in potential profit
d. lose $20,000 in potential profit
Câu 8: In the Bombàdier Company, Division A has a product that can be sold either to
outside customers or to Division B. Information about these divisions is given below:
Case 1 Case 2
Division A:
Capacity in units 100,000 100,000
Number of units sold externally 100,000 60,000
Market selling price $90 $75
Variable costs per unit 73 58
Fixed costs per unit based on capacity 10 10
Division B:
Number of units needed for production 40,000 40,000
Purchase price per unit from external supplier $86 $74
The company uses the opportunity cost approach to transfer pricing. What is the minimum
transfer price in Case 2?
Select one:
a. $68
b. $75
c. $58
d. $74
Câu 9: In the Bombadier Company, Division A has a product that can be sold either to
Case 1 Case 2
Division A:
Division B:
The company uses the opportunity cost approach to transfer pricing. Which case should not
be transferred internally?
Select one:
a. Both should be transferred internally.
b. Neither should be transferred internally.
c. Case 2
d. Case 1
Câu 10: Selling Division S of company Z Plc has surplus capacity as there is a limit to the
amount that the division can sell externally. From the options below, select the optimum
transfer price for Division S.
a. Optimum TP = Marginal revenue
b. Optimum TP = Opportunity Cost
c. Optimum TP = Marginal Cost
d. Optimum TP = Variable Cost + Opportunity cost
Case 1 Case 2
Division A:
Division B:
The company uses the opportunity cost approach to transfer pricing. What is the minimum
transfer price in Case 1?
Select one:
a. $83
b. $86
c. $73
d. $90
Câu 12: Transfer prices are the prices charged

a. when transferring goods to international divisions.
b. for distributing goods from one warehouse to another.
c. for the goods produced by one division to another division that needs these goods.
d. when delivering goods to the customer.
Câu 13: Mar Company has two decentralized divisions, X and Y. Division X has always
purchased certain units from Division Y a…..Because Division Y plans to raise the price to
$100 per unit, Division X is seeking an outside supplier of the part for the per unit. Division
Y's costs follow: Y's variable costs per unit: $70. Y's annual fixed costs: $15,000. Y's annual
production, X: 1,000 units. If Division X buys from an outside supplier, the facilities Division
Y uses to manufacture these units would be the result if the top management of Mar
Company insists that Division X purchase from Division Y at a transfer per unit?
a. it would reduce the company's overall profit because Division X should buy from outside
suppliers at $75 per unit if possible
b. it would provide higher overall company net operating income than the old transfer price
of $75 per unit
c. it would provide lower overall company net operating income than the old transfer price of
$75 per unit
d. it would be more profitable for the company than allowing X to buy from outside
suppliers at $75 per unit
Câu 14: Division X makes a part that it sells to customers outside of the company. Data
concerning this part appear below: Selling price to outside customers: $75. Variable cost per
unit: $50. Total fixed costs: $400,000. Capacity in units: 25,000. Division Y of the same
company would like to use the part manufactured by Division X in one of its products.
Division Y currently purchases a similar part made by an outside company for $70 per unit
and would substitute the part made by Division X. Division Y requires 5,000 units of the part
each period. Division X has ample excess capacity to handle all of Division Y's needs
without any increase in fixed costs and without cutting into outside sales of the part. What is
the lowest acceptable transfer price from the standpoint of the selling division?
a. $50
b. $16
c. $66
d. $75
Câu 15: The "floor" in transfer pricing is

a. the transfer price that would leave the buying division worse off if an input is purchased
from an internal division.
b. none of these.
c. the transfer price that would leave the selling division no worse off if the good is sold to an
internal division.
d. the transfer price that would leave the buying division no worse off if an input is
purchased from an internal division.
Câu 16: The transfer price that would leave the buying division no worse off if an input is
purchased from an internal division is(are) called:
Select one:
a. Both a and c
b. The negotiated transfer price
c. The minimum transfer price
d. The maximum transfer price
Câu 17: DR Ltd has two divisions, D and R. Division D makes a component which it can sell
only to Division R. It has no external market. The current information for the divisions
is as follows: Incremental cost for Division D is £150. Incremental cost for Division R is
£250. Transfer price for one component is £202.50. Selling price of the final product is £600.
The transfer price is based on a 35% mark up on incremental costs. What is the profit per
component for DR Ltd?
a. £247.50
b. £147.50
c. £350
d. £200
Câu 18: The transfer price that would leave the selling division no worse off if the good is
sold to an internal division is(are) called:
Select one:
a. The negotiated transfer price
b. The maximum transfer price
c. Both a and c
d. The minimum transfer price
Câu 19: Standard costs for the Blending Division are as follows:
Direct materials $3.00 per gallon
Direct labor 2.40 per gallon
The Canning Division uses the following predetermined overhead rate:
Variable overhead $3.60 per gallon
Fixed overhead 2.40 per gallon
Total $6.00 per gallon
What is the transfer price for the chemicals per gallon based on standard variable cost?
Select one:
a. $3.00
b. $5.40
c. $9.00
d. $11.40
Câu 20: From the options below, select the statement that best describes goal congruence
when setting transfer prices.
a. Establish incentives for autonomous division managers to make decisions that are in the
best interests of the company as a whole
b. Maximise profits of the buying division
c. Allow top management to become actively involved
d. Minimize opportunity costs
Câu 21: Division A sells its products internally to Division B, which in turn, produces B's
products that sell for $10 per unit. Division A incurs costs of $1.25 unit while Division B
incurs additional costs of $5.00 per unit. Assuming the transfer price of A's production to
Division B is set at $2.00 per unit, …..amount correctly reflects the company's operating
income per unit?
a. $2.50
b. $1.25
c. $3.75
d. $0.75
Câu 22: Division S of Kracker Company makes a part that it sells to other companies. Data
on that part appear below: Selling price on the intermediate market: $30. Variable costs per
unit: $22. Fixed costs per unit (based on capacity): $7. Capacity in units: 50,000. Division B,
another division of Kracker Company, presently is purchasing 10,000 units of a similar
product each period from an outside supplier for $28 per unit, but would like to begin
purchasing from Division S. Suppose that Division S can sell all that it can produce to outside
customers. If Division S sells to Division B at a price of $28 per unit, the company as a whole
will be:
a. worse off by $70,000 each period
b. better off by $20,000 each period
c. worse off by $20,000 each period
d. worse off by $80,000 each period
Case 1 Case 2
Division A:
Division B:
The company uses the opportunity cost approach to transfer pricing. What is the maximum
transfer price in/Case 2?
Select one:
a. $58
b. $68
c. $74
d. $75
Câu 24: Division A of Tripper Company produces a part that it sells to other companies.
Sales and cost data for the part follow: Capacity in units: 60,000. Selling price per unit: $40.
Variable costs per unit: $28. Fixed costs per unit at capacity: $9.Division B, another division
of Tripper Company, would like to buy this part from Division A. Division B is presently
purchasing the part from an outside source at $38 per unit. If Division A sells to Division B,
$1 in variable costs can be avoided. Assume that Division A has ample idle capacity to
handle all of Division B's needs without any increase in fixed costs and without cutting
into outside sales.
According to the formula in the text, what is the lowest acceptable transfer price from the
viewpoint of the selling division?
a. $40
b. $27
c. $39
d. $28
Câu 25: Division A of Tripper Company produces a part that it sells to other companies.
Sales and cost data for the part follow: Capacity in units: 60,000. Selling price per unit: $40.
Variable costs per unit: $28. Fixed costs per unit at capacity: $9.Division B, another division
of Tripper Company, would like to buy this part from Division A. Division B is presently
purchasing the part from an outside source at $38 per unit. If Division A sells to Division B,
$1 in variable costs can be avoided. Assume that Division A is presently operating at
capacity.
According to the formula in the text, what is the lowest acceptable transfer price from the
viewpoint of the selling division?
a. $37
b. $38
c. $36
d. $39
Theme 7 "Managing customers and suppliers

Câu 1: Globe Inc. is a distributor of DVDs. DVD Mart is a local retail outlet which sells
blank and recorded DVDs. DVD Mart purchases tapes from Globe at $25.00 per DVD:
DVDs are shipped in packages of 60. Globe pays all incoming freight, and DVD Mart does
not inspect the DVDs due to Globe's reputation for high quality. Annual demand is 312,000
DVDs at a rate of 6,000 DVDs per week. DVD Mart earns 15% on its cash investments. The
purchase-order lead time is one week. The following cost data are available: Relevant
ordering costs per purchase order: $114.50; Carrying costs per package per year: Relevant
insurance, materials handling, breakage, etc., per year: $ 4.50. What are the annual relevant
carrying costs?
a. $8,265
c. $7,157
d. $9,057
e. $7,122
Câu 2: The following information applies to Krynton Company, which supplies microscopes
to laboratories throughout the country. Krynton purchases the microscopes from a
manufacturer which has a reputation for very high quality in its manufacturing operation.
Annual demand (weekly demand = 1/52 of annual demand): 52,000 units; Orders per year:
20; Lead time in days: 15 days: Cost of placing an order: $100. What is the reorder point?
a. 1.040 units
b. 3.080 units
c. 2.142 units
d. 1.580 units
Câu 3: After careful planning, Jammu Manufacturing Corporation has decided to switch to a
just-in-time inventory system. At the beginning of this switch, Jammu has 30 units of product
in inventory. Jammu has 2,000 labor hours available in the first month of this switch. These
hours could produce 500 units of product. Customer demand for this first month is 400 units.
If just-in-time principles are correctly followed, how many units should Jammu plan to
produce in the first month of the switch?
a. 430
c. 400
d. 370
e. 470
Câu 4: Ideally, how many units should be produced in a just-in-time manufacturing system?
a. budgeted customer demand for the following week
b. actual customer demand for the current werk
c. budgeted customer demand for the current week
d. maximum production capacity for the current week
blank and recorded DVDs. DVD Mart purchases tapes from Globe at $25.00 per DVD;
purchase-order lead time is one week.
The following cost data are available: Relevant ordering costs per purchase order: $114.50;
Carrying costs per package per year: Relevant insurance, materials handling, breakage, etc.,
per year: $ 4.50. What is the economic order quantity?
a. 37.50 packages
b. 64.08 packages
c. 72.03 packages
d. 21.04 packages
O e. All are incorrect
Câu 6: Which of the following are customer costs at the market level?
Select one or more:
A. Acceptance of sales order
B. Market development
C. Regular sales calls
D. Advertising campaigns
E. Market research
F. Provision of samples to customers
carrying costs?
a. $9,057
b. $8,265
c. $7,157
d. $7,122
Câu 8: From the options below, select the statements that are NOT true in the context of
utilising both Customer Profitability Analysis (CPA) and Pareto analysis.
Select one or more:
A. For most businesses, when a CPA is performed, it is not unusual to find a Pareto curve
B. In Pareto's analysis, for the customers falling in the 80% group, one of the factors
identified is the small volume/order size. They are not profitable to the businesses due to high
production batch costs and order processing costs.
C. One way of effectively dealing with small volume/order size customers is the introduction
of a third party wholesaler (if possible) in to the supply chain. It will reduce the costs of
serving smaller value customers and at the same time improve the product range and service
to the small customers.
D. Pareto's analysis will imply that 80% of the customers do not generate profits and it
is implied to stop serving them through a systematic approach over time
ordering costs?
a. $9,057
b. $7,121
c. $7,157
d. $8,266
Câu 10: The following information applies to Krynton Company, which supplies microscopes
to laboratories throughout the country. Krynton purchases the microscopes from a
manufacturer which has a reputation for very high quality in its manufacturing operation.
Annual demand (weekly demand = 1/52 of annual demand): 52,000 units; Orders per year:
20; Lead time in days: 15 days; Cost of placing an order: $100. What is the reorder point?
a. 1,040 units
b. 3,080 units
c. 1,580 units
d. 2,143 units
Câu 11: Classify the below listed items as either Purchasing Costs, Ordering Costs, Carrying
Costs, Stockout Costs, Costs of Quality, or Shrinkage Costs.
Ordering Costs a. costs of obtaining purchase approvals
Shrinkage Costs b. costs resulting from embezzlement by employees
Costs of Quality c. internal failure costs
Carrying Costs d. opportunity cost of the investment tied up in inventory
Carrying Costs e. costs associated with storage
Stockout Costs f. costs of lost sales as a result of not having an item requested by a
customer
Purchasing Costs g. freight-in charges
Ordering Costs h. special processing costs
Costs of Quality i. costs of wages for work-in-process inspections
Shrinkage Costs j. costs that result from misclassifications and clerical errors
Carrying Costs Purchasing Costs Shrinkage Costs Costs of Quality
Ordering Costs Stockout Costs
Câu 12: Which of the following terms relate to e-commerce?

Select one or more:
A. EDI
B. C2B
C. B2C
D. B2B
Câu 13: The following information applies to Krynton Corp. which supplies microscopes to
laboratories throughout the country. Krynton purchases the microscopes from a manufacturer
which has a reputation for very high quality in its manufacturing operation. Annual demand
(weekly demand= 1/52 of annual demand): 13,000 units; Orders per year as per EOQ model:
13; Lead time in days: 15 days; Annual relevant carrying costs: $2,600. What is the economic
order quantity assuming each order was made at the economic-order- quantity amount?
a. 1,485 units
b. 13,000 units
c. 3,000 units
d. 780 units
Câu 14: Which of the following are performance measures used by firms to assess their own
performance
Select one or more:
A. Number of expedited orders
B. Response time to customer queries
C. Reduction in the number of suppliers
D. Percentage of orders processed by electronic means
Câu 15: Which of the following are customer costs at the market level?
Select one or more:
A. Provision of samples to customers
B. Market development
C. Regular sales calls
D. Acceptance of sales order
E. Market research
F. Advertising campaigns
Câu 16: Fill in the blanks using the words given below.
Distribution channels are in simple terms the means of transacting with customers.
The channel is the point of purchase which need not necessarily be the point of
communication, payment, delivery and after sales support. Companies may transact with their
customers directly e.g. through sales teams, telephone, shops, internet or through indirect
channels e.g. retailers, resellers, wholesalers, agents
The method of channel distribution chosen can account for a significant proportion of
total costs. Thus, choosing the wrong channel can lead to significant losses for a particular
product/service. Key aspects that need consideration in this regard include: access to
customer base, brand awareness, competitiveness, achieving sales and market targets, speed
of payments, customer retention rates and most important of all.
profitability market share business cost control
Câu 17: Clothes, Inc., has an average annual demand for red, medium polo shirts of 25,000
units. The cost of placing an order is $80 and the cost of carrying one unit in inventory for
one year is $25.
Determine the reorder point assuming a lead time of 10 days and a work year of 250 days:
1000 units (Answer without comma add)
Determine the safety stock required to prevent stockouts assuming the maximum lead time is
20 days and the maximum daily demand is 125 units: 400 units (Answer without comma add)
Câu 18: R Corporation's management reports that its average delivery cycle time is 25.2 days,
its average throughput time is 7.6 days, its manufacturing cycle efficiency (MCE) is 0.25, its
average move time is 0.9 day, and its average queue time is 4.0 days.
a. What is the wait time? 17.6 days (round 1 decimal place)
b. What is the process time? 1.9 days (round 1 decimal place)
c. What is the inspection time? 0.8 days (round 1 decimal place)
Câu 19: The break-even time has which of the following characteristics?
Select one or more:
A. The time from the original concept to the point where sufficient profit has been generated
to repay the original investment.
B. It encourages incremental projects.
C. The time from the first delivery to a customer of a new product to the point where
sufficient profit has been generated to repay the original investment.
D. It cannot be established until after the product development cycle is completed.
E. It discourages major projects that take a long time.
F. It measures cash flow not profit.
Câu 20: From the options below, choose what 'Satisfying customers whilst minimising
resource use' is an example of:
a. Customer profitability analysis
b. Activity based management
c. Distribution channel profitability
d. Business process re-engineering
e. Total quality management
Câu 21: Porter's Value Chain focuses on systems, and how inputs are changed into the
outputs purchased by consumers. From the options below, select the component of Porter's
Value Chain that is reported as the head-office function that involves the selection of
stockists and setting up contracts for buying inputs, or assets, for the company.
a. Infrastructure
b. Technological Development
c. Procurement
d. Inbound logistics
e. Outbound logistics
Theme 8 "Managing costs and quality"
Câu 1: Examples of nonfinancial measures of quality include the____________

a. quality training costs
b. number of customer complaints
c. inspection costs incurred
d. design engineering costs
Câu 2: Monticello Corp manufactures expensive tables. Its varnishing department is fully
automated and requires substantial inspection to keep the operating properly. An improperly
varnished table is very expensive to correct. Inspection hours for the 5,000 tables varnished in
September 1,500 hours by 8 employees. Eight quarts of varnish were used, on average, for
each table. The standard amount of varnish per table is nine cost of inspection for September
was equal to the budgeted amount of $40,000.
The $40,000 represents a/ an activity cost pool
What is the inspection cost per unit? $8.00
internal failure cost possible cost allocation base
$9.00 $4,750 $30.40
Câu 3: Statistical quality control includes a control chart that__________

a. plots only those observations outside specified limits
b. graphs a series of random events of a process
c. plots each observation relative to specified ranges that represent the expected
distribution
d. plots control observations over various periods of time
Câu 4: A tool which indicates how frequently each type of defect occurs is a_______
a. control chart
b. fishbone diagram
c. scatter diagram
d. Pareto diagram
Câu 5: LaCrosse Products has a budget of $900,000 in 2015 for prevention costs. If it decides
to automate a portion of its prevention activities, it will save $80,000 in variable costs. The
new method will require $40,000 in training costs and $100,000 in annual equipment costs.
Management is willing to adjust the budget for an amount up to the cost of the new
equipment. The budgeted production level is 150,000 units. Appraisal costs for the year are
budgeted at $600,000. The new prevention procedures will save appraisal costs of $50,000.
Internal failure costs average $15 per failed unit of finished goods. The internal failure rate is
expected to be 3% of all completed items. The proposed changes will cut the internal failure
rate by one-third. Internal failure units are destroyed. External failure costs average $54 per
failed unit. The company's average external failures average 3% of units sold. The new
proposal will reduce this rate by 50%. Assume all units produced are sold and there are no
ending inventories. How much will appraisal costs change assuming the new prevention
methods reduce material failures by 40% in the appraisal phase?
a. $140,000 decrease
b. $60,000 increase
c. $50,000 decrease
d. $22,500 decrease
Câu 6: An example of a nonfinancial measure for customer satisfaction is

a. percentage of products that fail soon after delivery
b. contribution margin
c. average manufacturing time for key products
d. time taken on machine repairs and costs incurred
Câu 7:
In successful quality programs, companies decrease costs of quality and, in particular,
internal and external failure costs as a percentage of revenues. TRUE
The financial cost of quality measures serves as a common denominator for evaluating trade-
offs among prevention costs and failure costs. TRUE
COQ reports provide more insight about quality improvements and allow managers to
compare trends over time. TRUE
Cost of quality financial measures will usually deteriorate when nonfinancial measures of
quality are emphasized and improved. FALSE
Câu 8: A tool that distinguishes random from nonrandom variations in an operating process is
a________
a. cause-and-effect diagram
b. time-series graphs
c. Pareto diagram
d. control chart

a. number of customer complaints
b. rework costs due to inefficiency
c. liability claims incurred to the company
d. warranty claims
Câu 10: Adolphson Corporation has provided the following summary of its quality cost
report for the last two years:
Summary of Quality Cost Report
(in thousands)
This Year Last Year % Change
Prevention costs $ 300 $200 +50
Appraisal costs 315 210 +50
Internal failure costs 114 190 -40
External failure costs. 621 1.200 -48
Total quality costs $1.350 $1.800 -25
On the basis of this report, which one of the following statements is most likely correct?
a. An increase in prevention and appraisal costs resulted in fewer defects, and therefore,
resulted in a decrease in internal and external failure costs.
b. Quality costs such as scrap and rework decreased by 48%.
c. A decrease in internal and external failure costs resulted in less need for prevention and
appraisal costs.
d. Quality costs such as returns and repairs under warranty decreased by 40%.
Câu 11: An important difference between financial measures of quality and nonfinancial
measures of quality is that
a. nonfinancial measures are generally too subjective to have any long-term value, while
financial measures are too objective for taxation purposes
b. nonfinancial measures are generally too subjective to have any short-term value, while
financial measures are too objective to have medium-term value
c. financial measures of quality tend to be useful indicators of future long-term
performance, while nonfinancial measures have more of a short-term focus
d. nonfinancial measures of quality tend to be useful indicators of future long-term
performance, while financial measures of quality have more of a short-term focus
Câu 12: As per control charts, nonrandom variations occurs when

a. chance fluctuations in the speed of equipment cause defective products to be produced
b. there is a sudden increase in sales
c. defective products are produced as a result of a systematic problem
d. there is a sudden increase in production
Câu 13: A graph of a series of successive observations of a particular step, procedure, or

operation taken at regular intervals of time is a
a. Pareto diagram
b. control chart
c. cause-and-effect diagram
d. fishbone diagrams
Câu 14: Determine whether the statements below are TRUE or FALSE:
Identifying root cause cost drivers is sufficient to enable non-value-added activities to be
eliminated. FALSE
Process Reengineering is generally considered to be a more radical approach to improvement
than Total Quality Management. TRUE
Internal failure costs result from identification of defects during the appraisal process. Such
costs may include scrap, rejected products, rework, and downtime. TRUE
Determining the cause of non-value-added activities requires cost driver analysis. FALSE
A series of pictures that shows the flow of activities that make up a process is called a
fishbone diagram TRUE
Câu 15: Which of the following is NOT a dimension of quality?

a. all of the above are dimensions of quality
b. durability
c. performance
d. reliability
Câu 16:
Design engineering $20 000
Returned goods $4000
Customer problems and complaints $3000
Rework $5000
Preventive maintenance $5000
Product liability claims $30 000
Incoming materials inspection $1500
Breakdown maintenance $2000
Product-testing labour $6000
Training $4000
Supplier evaluations $2000
Calculate the amount of external failure costs.
a. $33.000
b. $42 000
d. $37 500
Câu 17: Strykerz Corp expects to spend $800,000 in 2015 in appraisal costs if it does not
change its incoming materials inspection method. If it decides to implement a new receiving
method, it will save $60,000 in fixed appraisal costs and variable costs of $0.50 per unit of
finished product. The new method involves $140,000 in training costs and an additional
$150,000 in annual equipment rental. Internal failure costs average $160 per failed unit of
finished goods. During 2014, 5% of all completed items had to be reworked. External failure
costs average $400 per failed unit. The company's average external failures are 1% of units
sold. The company carries no ending inventories, because all jobs are on a per order basis and
a just-in-time inventory ordering method is used. How much will external failure costs
change assuming 800,000 units of materials are received and that product failures with
customers are cut in half with the new receiving method?
a. $20,000 increase
b. $640,000 decrease
c. $400,000 decrease
d. $800,000 decrease
Câu 18: Cause-and-effect diagrams are used in quality management systems to

a. identify and respond to potential reasons of failure
b. evaluate the tradeoffs among prevention costs, appraisal costs, and failure costs
c. distinguish random from nonrandom variations in an operating process
d. indicate how frequently each type of failure occurs
Câu 19:Which of the following time drivers contribute to non-value-added altivities?

a. Preventive maintenance
b. Bottlenecks in production
c. Move work-in-process inventory between machines
d. Poor quality
e. Poorly structured delivery processes

a. time taken on machine repairs and costs incurred
b. percentage of products that fail soon after delivery
c. contribution margin
d. average manufacturing time for key products
a. average manufacturing time for key products
b. time taken on machine repairs and costs incurred
c. percentage of products that fail soon after delivery
d. contribution margin
Câu 22: LaCrosse Products has a budget of $900,000 in 2015 for prevention costs. If it
decides to automate a portion of its prevention activities, it will save $80,000 in variable
costs. The new method will require $40,000 in training costs and $100,000 in annual
equipment costs. Management is willing to adjust the budget for an amount up to the cost of
the new equipment. The budgeted production level is 150,000 units. Appraisal costs for the
year are budgeted at $600,000. The new prevention procedures will save appraisal costs of
$50,000. Internal failure costs average $15 per failed unit of finished goods. The internal
failure rate is expected to be 3% of all completed items. The proposed changes will cut the
internal failure rate by one-third. Internal failure units are destroyed. External failure costs
average $54 per failed unit. The company's average external failures average 3% of units
sold. The new proposal will reduce this rate by 50%. Assume all units produced are sold and
there are no ending inventories. How much will appraisal costs change assuming the new
prevention methods reduce material failures by 40% in the appraisal phase?
a. $60,000 increase
b. $22,500 decrease
c. $50,000 decrease
there are no ending inventories. What is the net change in the budget for prevention costs if
the procedures are automated in 2015? Will management agree with the changes?
a. $60,000 increase, yes
b. $140,000 increase, no
c. $80,000 decrease, yes
d. $60,000 decrease, yes
Câu 24: Managers identify the relevant costs and benefits for each solution by focusing on.
a. the alternative solution that will derive maximum customer satisfaction
b. how total costs and total revenues will change under each alternative solution
c. how the employees of a company would be able to implement a change
d. how long it will take for the improved program to be fully functional
Câu 25: Ply Corp manufactures doors. Classify each of the following quality costs as
prevention costs, ………………….(bị che) costs, or external failure costs.
Retesting of reworked products Internal failure costs
Technical support provided to suppliers Prevention costs
Lost sales arising from a reputation for poor quality External failure costs
Downtime due to quality problems Internal failure costs
Analysis of the cause of defects in production Internal failure costs
Depreciation of test equipment Appraisal costs
Audits of the effectiveness of the quality system Appraisal costs
Reentering data because of keypunch errors Internal failure costs
Warranty repairs External failure costs
Quality circles Prevention costs
Câu 26: Statistical quality control includes a control chart that___________

a. graphs a series of random events of a process
b. plots each observation relative to specified ranges that represent the expected
distribution
c. plots control observations over various periods of time
d. plots only those observations outside specified limits
Câu 27: Eakle Company's quality cost report is to be based on the following data:
Supervision of testing and inspection activities. $29,000
Warranty repairs and replacements. $12,000
Net cost of scrap.. $53,000
Test and inspection of incoming materials.. $23,000
Technical support provided to suppliers. $71,000
Disposal of defective products......... $94,000
Quality data gathering, analysis, and reporting.. $47,000
Liability arising from defective products. $75,000
Depreciation of test equipment. $22,000
● What would be the total prevention cost appearing on the quality cost report? 71000
(without comma add)
● What would be the total appraisal cost appearing on the quality cost report? 104000
(without comma add)
● What would be the total internal failure cost appearing on the quality cost report?
169000 (without comma add)
● What would be the total external failure cost appearing on the quality cost report?
75000 (without comma add)
there are no ending inventories. How much will appraisal costs change assuming the new
prevention methods reduce material failures by 40% in the appraisal phase?
a. $60,000 increase
b. $22,500 decrease
c. $50,000 decrease
Câu 29: At the beginning of the year, Devonshire Company initiated a quality improvement
program. The program was successful in reducing scrap and rework costs. To help assess the
impact of the quality improvement program, the following data were collected for the current
and preceding years:
Preceding Current
Year Year
Sales $2,400,000 $2,400,000
Quality training 30,000 48,000
Material inspections 7,000 8,000
Scrap 48,000 30,000
Rework 60,000 48,000
Product inspection 10,000 12,000
Product warranty 36,000 24,000
For the current year, prevention costs are what percentage of sales?
O a. 2.00%
O b. 7.00%
O c. 8.25%
Câu 30: A company is striving to move away from a traditional, hierarchical organisational
structure. The reason for this is that it is trying to respond to the requirements of a customer
service-focused business environment, where quality is a key strategic variable.
Which of the following methods is being deployed in this case?
a. Total Quality Management
b. Continuous Process Improvement
c. Kaizen costing
d. Business Process Management
e. Business Process Re-engineering
Câu 31: In successful quality programs, companies decrease costs of quality and, in
particular, internal and external failure costs as a percentage of revenues. _________
The financial cost of quality measures serves as a common denominator for evaluating trade-
offs among prevention costs and failure costs. ___________
COQ reports provide more insight about quality improvements and allow managers to
compare trends overtime. _____________
Cost of quality financial measures will usually deteriorate when nonfinancial measures of
quality are emphasized and improved. _____________
FALSE TRUE
Câu 32: Six sigma refers to:

a. The six key features of total quality management
b. The formal quality accreditation relating to a series of standards recognised by a
c. The amount of quality deviation that is considered acceptable in total quality ma
d. Business improvement methodology that involves rigours data analysis
The First Mid-term test
Câu 1: The best description of flexible budget is:

a. A budget which improved lead time between the preparation of the master budget and the
commencement of the budget period
b. A rolling budget which is reviewed quarterly, and updated accordingly
c. A twelve-month period budget which includes semi-variable overhead costs only
d. A budget which is designed to change as volume of activity changes on the basis of
analyzing the cost behavior patterns
Câu 2: What is the purpose of a flexible budget?

a. To eliminate cyclical fluctuations in production reports by ignoring variable costs
b. To compare actual and budgeted results at virtually any level of production
c. To allow management some latitude in meeting goals
d. To reduce the total time in preparing the annual budget
appropriate?
a. In decentralized organizations and acting autonomously
b. During the period of economic hardship such as Covid-19
c. During the crisis period when the organization's survival is challenging
d. In a very small business
Câu 4: Which of the following is the best description of an investment centre?

a. A centre in which managers has control over only for costs
b. A centre in which managers has control over only for financial outputs in fo
c. A centre in which managers has control over for costs, revenues and currer
d. A centre in which managers has control over for profit
Câu 5: When machine hours are used as cost allocation base, the item most likely to
contribute to an unfavorable variable overhead efficiency variance is:
a. Using more machine hours than budgeted
b. Workers wastefully using variable overhead items
c. More units being produced than planned
d. Unused capacity
Câu 6: The costs of goods acquired from suppliers including incoming freight or
transportation costs are
a. Carrying costs
b. Stockout costs
c. Ordering costs
d. Purchasing costs
Câu 7: Franklin's cost formula for its supplies cost is $1,350 per month plus $18 per frame.
For the month of June, the company planned for activity of 716 frames, but the actual level of
activity was 713 frames. The actual supplies cost for the month was $14,820. The supplies
cost in the flexible budget for June would be closest to:
a. $14,238
b. $14,184
c. $14,820
d. $14,178
Câu 8: The A Company prepares a cash budget for the year 20x2. The balance in trades
receivable on 1/1/20x2 is $460,000. The budgeted sales for the year 20x2 is $5,400,000,
evenly estimated each month of the year. Sales at A company are normally collected as
follows: 20% in the month of sale: 80% in the month following the sale. Total cash receipts
in the year 20x2 are expected to be:
a. $5,500,000
b. $5.410.000
c. $5.890.000
d. $5,040,000

a. Be adjusted if new opportunities become available during the year
b. Be prepared by managers from different functional areas working in
c. Help management allocate limited resources
d. Become the performance standard against which firms can compare
products that sell for $10 per unit. Division A incurs costs of $1.25 per unit while Division B
Division B is set at $2.00 per unit, what amount correctly reflects the company's operating
income per unit?
a. $3.75
b. $2.50
c. $0.75
d. $1.25
Câu 11: The component division (Division C) of a company, CE, widget manufactures,
which it can sell either to Division E, which uses the components to make electronic goods,
or externally into a perfectly competitive market. Demand for the component is such that
Division C is working at fully capacity. Components sold to external market require addition
packaging at cost of $3 per unit. Production cost per unit before taking account of the
packaging costs are: prime cost: $4; variable production cost: $6 and allocated fixed
production overhead: $7. The external market price for components is $25 per unit. What
price would CE prefer Division C to use when selling components to Division E?
a. $22
b. $15
c. $25
d. $18
income per unit?
a. $1.25
b. $0.75
c. $3.75
d. $2.50
Câu 13: During September, 40.000 units of product were produced. The standard quantity of
material allowed per unit was four pounds at a standard cost of £6.00 per pound. If there was
a unfavorable materials usage variance of £30,000 for September, the actual quantity of
materials used must be:
a. 38,750 pounds
b. 165,000 pounds
c. 41,250 pounds
d. 155,000 pounds
Câu 14: Which of the following statements is/are true? (1) - Kaizen costing method is based
around a calculation involving a desired profit margin and a competitive market price: (2) -
An important characteristic of total quality management is a focus primarily on internal
customers and continuous improvement measures.
a. Statement (1) is true and statement (2) is false
b. Statement (2) is true and statement (1) is false
c. Both statements are false
d. Both statements are true
Câu 15: Budgeted sales of Y for June are 20,000 units. At the end of the production process
for Y, 10% of the production units are scrapped as defective. Opening inventories of Y for
June are budgeted to be 11,000 units and closing inventories will be 9,000 units. All
inventories of finished goods must have successfully passed the quality control check. What
is the production budget for Y in June?
a. 19,800 units
b. 18,000 units
c. 20,000 units
d. 16,200 units
Câu 16: Which of the following is the advantage of just-in- time control system?
a. There is a reduced reliance on suppliers
b. The quality of production improves
c. It is easier to switch suppliers
d. Labour becomes less important
Câu 17: The K operates a standard costing system at 200,000 units of budgeted output. The
budgeted fixed manufacturing overhead of $1,000,000 was $300,000 lower than the actual
cost. Total fixed manufacturing overhead variance was $100,000 unfavorable. The actual
level of production was:
a. 240,000 units
b. 280,000 units
c. 180,000 units
d. 270,000 units
appropriate?
a. During the crisis period when the organization's survival is challenging
b. In decentralized organizations and acting autonomously
c. In a very small business
d. During the period of economic hardship such as Covid-19
Câu 19: The costs of goods acquired from suppliers including incoming freight or
transportation costs are___________:
a. Stockout costs
b. Carrying costs
c. Purchasing costs
d. Ordering costs
Câu 20:Which of the following statements about transfer pricing is not true?
a. If the selling division has spare capacity, the transfer price should be the marginal cost of
production
b. If the selling division has no spare capacity, the transfer price should be the marginal
cost of production, plus any lost contribution
c. The transfer price should match the selling division's cost of capital to customer
d. The most efficient transfer price will be the opportunity cost of the selling division
Câu 21: What is the purpose of a flexible budget?

a. To allow management some latitude in meeting goals
b. To compare actual and budgeted results at virtually any level of production
c. To eliminate cyclical fluctuations in production reports by ignoring variable costs
d. To reduce the total time in preparing the annual budget
Câu 22: A mobile producer has implemented a TQM system to ensure high quality and
consistency across all outlets. As part of the scheme, the producer offers a free replacement to
any customer not completely satisfied with their purchase. Which of the following best
describes the cost of providing replacement mobiles?
a. An internal failure cost
b. A prevention cost
c. An external failure cost
d. An appraisal cost
Câu 23: To improve customer profitability, company should:

a. Strictly enforce their policy that orders must be handled efficiently
b. Measure and monitor discounts by both customer and sales person
c. Show that the costs assigned to individual customers are variable and can be eliminated
short-run
d. Be in an industry with high growth potential
income per unit?
a. $3.75
b. $1.25
c. $0.75
d. $2.50
Câu 25: State whether the statement given below is TRUE or FALSE by choosing the correct
option from the drop down menu. When the maximum transfer price is greater than the
minimum transfer price then the internal transfer is more profitable than the outside supply.
Hãy chọn một:
a. Đúng
b. Sai
Câu 26: King Ltd. manufactures electronic appliances. Last month King Ltd. recorded the
following quality costs: (1) Discarded electronical components due to defects: $2,000; (2)
Managing customer complaints: $3,000; (3) Quality training programs for employees:
$5,000; (4) Supplier audit: $6,000; (5) Process inspection: $4,500; (6) Work-in-process
inspection: $5,000; (7) Maintaining equipment used to perform quality tests: $2,500; (8)
Costs of hiring a technician to fix machine break-down: $3,000; (9) Legal fees paid to a
customer: $6,000. King Ltd.'s total appraisal costs was:
a. $9,500
b. $18,000
c. $5,000
d. $12,000
Câu 27: Quality control costs can be categorised into internal failure costs, external failure
costs, appraisal costs and prevention costs. From the drop down boxes, select the category of
quality costs under which the following costs fall.
The cost of operating test equipment appraisal costs
The cost of a customer service team external failure costs
The cost of equipment maintenance internal failure costs
Câu 28: The divisional performance appraisal measures RI and ROI both have advantages
and disadvantages.
Match the advantages and disadvantages listed below to the appraisal measures they describe.
Widely used ROI
Reduce the risks of dysfunctional decision making RI
Facilitates comparisons between divisions RI
Does not take account of the relationship between the size of the division's assets and the
profit it can generate RI
Encourage managers to think about the costs of financing investment RI
Allows for more detailed analysis in form of secondary ratios ROI
Câu 29:The W investment center trades only the product M at the selling price of $120 per
unit, variable costs of $50 per unit, total fixed costs of $1,500,000 each year. Which amount
is the revenue of the W investment centre in order to achieve its targeted RI of $1,510.000 at
the minimum rate of return of 10% on total annual operating assets of $8,400,000?
a. $6,600,000
b. $5,160,000
d. $3.720,000
Câu 30: From the options given below, select the statement that correctly applies to JIT.
a. With JIT, there is a risk that inventories could become obsolete
b. JIT is more difficult to implement when it is not easy to predict patterns of demand
c. JIT protects an organisation against risks of disruption in the supply chain
d. A narrow geographical spread in a business makes JIT more difficult to apply
Câu 31: JIL Ltd uses cost based transfer pricing. Division J transfers a component to Division
L. Division J has costs of £300 per unit, and Division L has divisional costs of £250 per unit.
What will Division L's total cost per unit be if the mark-up rate is 60%?
a. £880
b. £700
c. £730
d. £550
Câu 32: Companies employ the strategy of Just-in-Time (JIT) inventory to increase efficiency
and decrease waste by receiving goods only as they are needed in the production process,
there by reducing inventory costs. From the options below, select the ONE cost that a
company is likely to reduce by introducing a JIT system.
a. Informational system costs
b. Inventory holding costs
c. Ordering costs
d. Purchasing costs

a. Help management allocate limited resources
b. Be prepared by managers from different functional areas working independently of
each other
c. Be adjusted if new opportunities become available during the year
d. Become the performance standard against which firms can compare the actual results
Câu 34: O Engineering Ltd has 2 divisions, B and D. B makes a component which it can sell
only to D. It has no external information for the divisions is as follows:
- Incremental cost for Division B is £20
- Incremental cost for Division D is £40
- Transfer price for the component is £32 (the transfer price is based on a 60% mark up on
incremental costs).
-The selling price of the final product is £500
Another manufacturer PP & Co. has offered to sell to Division D the same component it
currently gets from Division …..unit.
If O Engineering accepts PP & Co's offer, O Engineering will be:
a. £5 per unit better off
b. £7 per unit better off
c. £7 per unit worse off
d. £5 per unit worse off
Câu 35: Which action(s) the A manufacturer might take to improve its customer response
time?
You opt many answers if possible.
a. Manufacturing needs to assess production capacity constraints and identify if outsourcing
need to be used in times of full capacity and/or if capacity need to be increased.
b. Customer surveys relating to various features of the product that represent value to the
customer.
c. Measures include ability of supplier to supply at the contract price, material quality,
delivery performance, quality of relationships between employees, union and management.
d. Sales orders should be forwarded to the manufacturing department immediately they are
received.
e. Manufacturing should only source suppliers who can supply materials with minimum
delay.
f. Completed orders need to be delivered
Câu 36: The A divisionalized company uses transfer pricing as part of its management
information system. Each manager is assessed on their divisional profit. Division A makes a
unit for $10 variable cost and $3 of fixed cost is absorbed. Division B takes these units,
incurs incremental $8 variable cost and absorb $4. It then sells them for $21. The transfer
price is set at $12. There are no capacity constraints and all fixed costs are unavoidable in the
short run. Which of the above statements is true?
a. From the company's perspective, production should not occur
b. The transfer price goal congruent
c. The manager of division A does not produce the units
d. The manager of division B does not produce the units
Câu 37: The A company's costs for January were budgeted at $16,300. For February they
were budgeted at $14,100. Budgeted output for January was 4,800 units and for February
4,200 units. Any output level over 4,500 units requires an extra $200 spending on
maintenance of the equipment. Budgeted output for March was 4,600 units whilst actual
output was 4,700 units. Which of the following is the nearest to the flexed budget cost for
March?
a. $15,700
b. $15,800
c. $17,400
d. $16,000
Câu 38: DJ Company has two product lines. D and J. Line D has sales of $200,000 during
March, a segment margin ratio of 28%, and traceable fixed expenses of $24,000. The
company as a whole had a contribution margin ratio of 46% and $230,000 in total
contribution margin. Based on this information, total variable expenses for product J must
have been:
a. $80,000
b. $120,000
c. $150,000
Câu 39: Divison A of The Big Company produced the following results in the last financial
year:
• Profit: €1,000,000
• Gross capital employment: €6,000,000
For evaluation purposes all divisional assets are valued at original cost. A proposed project
will increase the division's profit by €120,000, but will require gross assets to increase
by €600,000. The Big Company imposes a 15% capital charge on its divisions.
Will the evaluation criteria of return on investment (ROI) and residual income (RI) motivate
Division A's managers to accept the project? (first answer given is for ROI, second is for RI).
a. No; Yes
b. Yes; Yes
c. Yes; No
d. No; No
Câu 40: Division Z manufactures chemicals. It sells chemicals to the external market at a
price of $22 per litre. This provides a contribution/sales ratio of 40%. Division X (a separate
part of the same group company) requires a regular supply of chemicals in order to
manufacture their own products.
For external sales, variable cost includes $1.20 per litre for extra courier charges. These are
not applicable to internal sales.
Z has sufficient capacity to meet all internal and external demand.
Which price range would maximise profit from the company's perspective?
a. $1.20-$22
c. $13.20-$22
d. $22-$23.20
e. $12-$22
Câu 41: Drag and drop the appropriate words to complete the paragraph below.
TQM is the process of embracing a quality conscious ____________or culture, as well as
adopting quality standards and procedures within an organization, aiming towards perfection
and continuous improvement.
philosophy profit cost
a. From the company's perspective, production should not occur
b. The manager of division B does not produce the units
d. The transfer price goal congruent
Câu 43: A company is striving to move away from a traditional, hierarchical organizational
structure. The reason for this is that it is trying to respond to the requirements of a customer
service-focused business environment, where quality is a key strategic variable.
Which of the following methods is being deployed in this case?
a. Business Process Management
b. Total Quality Management
c. Continuous Process Improvement
d. Business Process
e. Kaizen Costing
a. The manager of division B does not produce the units
b. From the company's perspective, production should not occur
d. The transfer price goal congruent

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Theme 1 "Budgeting systems"

Câu 8: Which of the following is true of master budgets?

Câu 15: A budget should/ can do all of the following, except:

Câu 20: A company manufactures a single product, M. Budgeted production output of

Câu 21: Which of the following is true of master budgets?

Câu 29: Which of the below statements are TRUE?

Theme 2 "Flexible budget and standard costing"

Câu 4: The static budget is always:

Câu 7: An unfavorable variance indicates that

Câu 17: Variance analysis should be used

Câu 19: Which of the following statements is true?

Theme 3 "Analysis of cost variances"

Câu 6: Determine the statements below are TRUE or FALSE.

Câu 8: Which of the statement(s) below is/are correct?

Theme 4 "Performance measurement in decentralization organization”

Câu 6: The R Company's income statement for May is given below:

Câu 9: Which of the following are examples of non-financial performance indicators?

Theme 5 "Transfer pricing"

Câu 1: Negotiated prices are transfer prices

Câu 12: Transfer prices are the prices charged

Câu 15: The "floor" in transfer pricing is

Theme 7 "Managing customers and suppliers

Câu 12: Which of the following terms relate to e-commerce?

Theme 8 "Managing costs and quality"

Câu 1: Examples of nonfinancial measures of quality include the____________

Câu 3: Statistical quality control includes a control chart that__________

Câu 6: An example of a nonfinancial measure for customer satisfaction is

Câu 9: An example of a nonfinancial measure for customer satisfaction is

Câu 12: As per control charts, nonrandom variations occurs when

Câu 13: A graph of a series of successive observations of a particular step, procedure, or

Câu 15: Which of the following is NOT a dimension of quality?

Câu 18: Cause-and-effect diagrams are used in quality management systems to

Câu 19:Which of the following time drivers contribute to non-value-added altivities?

Câu 20: An example of a nonfinancial measure for customer satisfaction is

Câu 26: Statistical quality control includes a control chart that___________

Câu 32: Six sigma refers to:

Câu 1: The best description of flexible budget is:

Câu 2: What is the purpose of a flexible budget?

Câu 4: Which of the following is the best description of an investment centre?

Câu 9: A budget should/ can do all of the following, except:

Câu 21: What is the purpose of a flexible budget?

Câu 23: To improve customer profitability, company should:

Câu 33: A budget should/ can do all of the following, except:

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