3.

0 ORGANIZING

Organizing is a managerial role that follows after planning. It is also defined as the process
of deciding what tasks should be completed, how they will be handled, and who will carry
them out.

a)Types of departmentalization

Functional Structure

An organizational structure is a framework that specifies how particular operations should be

conducted in order to successfully achieve an organization's objectives. Rules, roles, and
obligations are examples of such activities. The company's organizational structure also
impacts how information moves between tiers. Therefore, organizational structure is very
important in a company. In our organizational chart, the types of organization structure we
decided to choose is functional structure. This is because we can divide our employees into
group or related work activities according to their function performance. Below is
organizational chart of Café Stuff’t:

CEO

MARKETING FINANCE R&D

MANAGER MANAGER MANAGER

CUSTOMER
SALES ACCOUNTING CASHIER TESTING
SERVICE
3.1 DIVISION OF WORK

We create a work division for each employee to ensure each task runs smoothly and
perfectly. We have divided each employee into work divisions according to their skills and
competencies. Also, by choosing this organizational structure, we are confident that it can
help in the development of our company and achieve the goals within the set time frame.
Therefore, our employee can focus on their duties or task without think about other work that
is not their responsibility.

POSITION ROLES/TASK
CEO CEO need to decide or create vision and
mission for our café. Other than that, CEO
in charge of developing the company's
short- and long-term strategies Also, our
CEO must make sure and maintaining
knowledge of the competitive market
landscape, expansion prospects and
industry innovations.

MANAGER A manager is responsible for tasks such as

planning, organizing, staffing, directing, and
controlling. All these responsibilities are
critical to the efficient operation of our
company and the achievement of corporate
goals. To setting objectives and developing
methods for synchronizing activities need
planning.

SALES Sales role are responsible to make the

product popular amongst the consumers
and promoting our café to the society. They
need to figure out ways and tactics to
achieve the company’s sales target in order
to grow our company and open more
branches.
CUSTOMER SERVICE Customer service needs to convey a
positive atmosphere and be professional to
customers who come. in addition, take
orders with civility and they must ensure
customer satisfaction and efficient
customer service.

ACCOUNTING Accountant is required to prepare financial

statements on a monthly, quarterly, and
yearly basis. Also, need to set up and
monitor accounting KPIs.

CASHIER Cashiers scan things, check pricing and

quantities, and collect payments. They also
help customers by explaining or
recommending things, processing orders,
answering customer question and
executing exchanges or refunds.

TESTING Taste a new recipe created by an employee

and determine if it can be sold or needs to
be improved in terms of flavor.
4.0 LOCUS OF DECISION MAKING
The success of every company is determined on the quality and timeliness of its choices. In
fact, one of the most essential aspects of an organization's internal style is how it decides to
create its decision-making procedures. The ability of a corporation to make outstanding
decisions is especially important in the face of expanding global competitiveness and
increased uncertainty as a result of increased competition. Decisions can be characterized
as either programmed or unprogrammed.

PROGRAMMED DECISION

Programmed decision-making refers to decisions that already have a strategy or rule in

place and are utilized to obtain a solution or conclusion. In other words, managers have
previously taken such judgments, and it is a recurrent and routine procedure. They adhere to
pre-existing rules and formal patterns. Examples of programmed decisions include setting
weekly work plans for part-time employees, making decisions about individuals coming late
to work, and replenishing office supplies.
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https://www.yourarticlelibrary.com/management/manager/role-of-manager-in-an-

organization/53144

Roles and Responsibilities of a Sales Manager. (2015). Managementstudyguide.com.

https://www.managementstudyguide.com/roles-responsibilities-of-sales-manager.htm

Betterteam. (2020, November 18). Customer Service Representative Job Description.

Betterteam; Betterteam. https://www.betterteam.com/customer-service-representative-

job-description

TopResume Editor. (2021, September 2). Cashier Job Description (Examples). TopResume;

Cashier Job Description (Examples) | TopResume. https://www.topresume.com/career-

advice/cashier-job-description

Betterteam. (2020, November 14). Financial Manager Job Description. Betterteam;

Betterteam. https://www.betterteam.com/financial-manager-job-description

Programmed And Non-Programmed Decision-Making. (2021, April 22). Harappa.

https://harappa.education/harappa-diaries/programmed-and-non-programmed-decision-

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