Lesson No.

3
 What is Attitude?

Attitude is your outlook on life- how you respond

to people and events. Most importantly, attitude is
guided by your mind. If you spend your mental
energy worrying about what might happen next,
your outlook on life (your attitude) is probably
negative.
 Developing your attitude

Attitudes are unique because they are developed

as a result of emotion. Emotion is a state of feeling
or conscious mental reaction (positive or negative)
toward a specific object, person, or event.
Emotions such as fear, joy, anxiety, and
compassion shape feelings about the events and
people in our lives.
 Benefits
of a
positive attitude
 A positive attitude

Says to others, “I can achieve success!” Is liberating

Helps you to achieve goals and attain success. Builds greater inner power and strength.

Empowers you to succeed faster and more easily. Helps you see the glass as “half full” instead of “half empty.”

Gives you more energy. Enables you to overcome difficulties.

Inspires and motivates others. Leads to greater happiness in life and work.
Negative Circumstances Impact Attitudes

“Down days” are normal, but most people need to work at looking for the bright
side of life.
CHANGING YOUR ATTITUDE
Steps to Improving your attitude

•
•

•
BANISH NEGATIVE THOUGHTS

• Sit up or stand up straight, shoulders back.

• Take a deep breath and let it out slowly.
• Laugh aloud.
• Focus on what is good.
• Take care of yourself.
ATTITUDES ARE CONTAGIOUS
One person’s attitude has a powerful
influence on the attitude of others.
Your feelings show…
POSITIVE ATTITUDE
PEOPLE RESPONDS
MOTIVATION
ATTITUDE AND YOUR CAREER

A positive attitude is one of the most important

factors that influence a person’s success.

An individual’s attitudes and values help to

determine how to focused and dedicated the worker
will be, how he or she will fit into the workplace
team, and how effective the worker will be in
developing trusting, pleasant relationships with
clients and customers.

Maintaining a positive attitude will have a favorable

impact on your career development.
YOUR ATTITUDE INFLUENCES OTHERS
Attitudes are catching!

Example:
When the leader or member of a group lets his or her positive
attitudes show, the effect on the group can be electric.

Example:
Being lost in a blizzard, one mountain climber because of his
positive attitude inspired the others to make the effort required
for survival.

Example:
A positive team spirit and high morale contribute to effective job
performance.
PRODUCTIVE VS. UNPRODUCTIVE ATTITUDES
PRODUCTIVE ATTITUDES UNPRODUCTIVE ATTITUDES

enthusiastic envious

confident disrespectful

kindhearted conceited

supportive apathetic

helpful rude

cheery fearful

interested sarcastic

considerate angry

Easy-going agitated

patient impatient

friendly pessimistic

engaging anxious
ATTITUDES OF OTHERS AFFECT YOU
• Consumer researchers discovered that while we
may not like to admit it, what other people think
about something could affect what we think about
it. Negative opinions cause the greatest attitudes
shifts, not just from good to bad, but also from bad
to worse.
• You do have a choice! You can walk away or
simply ignore what you see or hear. Or, you might
turn the entire dialogue around by voicing positive
comments.