IP-601M/IP-602: Service Handbook

IP-601M/IP-602
SERVICE HANDBOOK
January, 2003
Ver. 4.0
KONICA CORPORATION
TECHNOLOGY SUPPORT CENTER
TOKYO JAPAN
KCSI60110
COPYRIGHT ©2002
KONICA CORPORATION
All rights reserved
MT13SA1200
SAFETY AND IMPORTANT WARNING ITEMS

Read carefully the Safety and Important Warning Items described below to understand them before doing ser-
vice work.
IMPORTANT NOTICE
Because of possible hazards to an inexperienced person servicing this print controller units as well as the risk of
damage to the print controller units, Konica Corporation strongly recommends that all servicing be performed
only by Konica-trained service technicians.
Changes may have been made to this print controller units to improve its performance after this Service Hand-
book was printed. Accordingly, Konica Corporation does not warrant, either explicitly or implicitly, that the infor-
mation contained in this Service Handbook is complete and accurate.
The user of this Service Handbook must assume all risks of personal injury and/or damage to the controller
product while servicing the controller product for which this Service Handbook is intended.
Therefore, this Service Handbook must be carefully read before doing service work both in the course of techni-
cal training and even after that, for performing maintenance and control of the print controller units properly.
Keep this Service Handbook also for future service.
When it is impossible to read the description about safety and warning (due to contamination or tear), the rele-
vant page should be replaced.
DANGER, WARNING, AND CAUTION SYMBOLS

AND EXPRESSIONS
In this Service Handbook, each of three expressions " DANGER," " WARNING," and " CAUTION" is
defined as follows together with a symbol mark to be used in a limited meaning.
When servicing the print controller units, the relevant works (disassembling, reassembling, adjustment, repair,
maintenance, etc.) need to be conducted with utmost care.
DANGER:Action having a high possibility of suffering death or serious injury
WARNING:Action having a possibility of suffering death or serious injury
AUTION:Action having a possibility of suffering a slight wound, medium trouble,

and property damage
Symbols used for important warning items are defined as follows:
Precaution
General precaution Electric shock Heated surface
Prohibition
General prohibition Do not touch with wet Do not disassemble
hand
Direction
General instruction Unplug Ground/Earth
SAFETY WARNINGS
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA

Konica controllers for copier are renowned for their high reliability. This reliability is achieved through high-qual-
ity design and a solid service network.
Print controller units design is a highly complicated and delicate process where numerous mechanical, physical,
and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and
safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and
safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they
illustrate the reasoning behind this policy
PROHIBITED ACTIONS:
• Using any cables or power cord not specified by Konica.
• Using any fuse or thermostat not specified by Konica. Safety will not be
assured, leading to a risk of fire and injury.
• Disabling fuse functions or bridging fuse terminals with wire, metal clips,
solder or similar object
• Disabling relay functions (such as wedging paper between relay contacts).
• Disabling safety functions (interlocks, safety circuits, etc.) Safety will not
be assured, leading to a risk of fire and injury.
• Making any modification to the print controller units unless instructed by

Konica
• Using parts not specified by Konica.

[2] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE

Print controller units are extensively tested before shipping, to ensure that all applicable safety standards are
met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury.
However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to
maintain safety and reliability, the CE must perform regular safety checks.
1. Power Supply
WARNING: Wall Outlet

• Check that mains voltage is as specified. Plug the power cord into the
dedicated wall outlet with a capacity greater than the maximum power
consumption.
If excessive current flows in the wall outlet, fire may result. kw
• If two or more power cords can be plugged into the wall outlet, the total
load must not exceed the rating of the wall outlet.
If excessive current flows in the wall outlet, fire may result.
WARNING: Power Plug and Cord
• Make sure the power cord is plugged in the wall outlet securely.
Contact problems may lead to increased resistance, overheating, and
the risk of fire.
• Check whether the power cord is damaged. Check whether the sheath is
damaged.
If the power plug, cord, or sheath is damaged, replace with a new power
cord (with plugs on both ends) specified by Konica. Using the damaged
power cord may result in fire or electric shock.
• Check whether the power cord is not stepped on or pinched by a table and
so on.
Overheating may occur there, leading to a risk of fire.
• Do not bundle or tie the power cord.

Overheating may occur there, leading to a risk of fire.
• Check whether dust is collected around the power plug and wall outlet.
Using the power plug and wall outlet without removing dust may result
in fire.
• Do not insert the power plug into the wall outlet with a wet hand.
The risk of electric shock exists.
WARNING: Power Plug and Cord
• When unplugging the power cord, grasp the plug, not the cable.
The cable may be broken, leading to a risk of fire and electric shock.
WARNING: Wiring
• Never use multi-plug adapters to plug multiple power cords in the same
outlet.
If used, the risk of fire exists.
• When an extension cord is required, use a specified one.

Current that can flow in the extension cord is limited, so using a too long
extension cord may result in fire.
Do not use an extension cable reel with the cable taken up. Fire may
result.
WARNING: Ground Lead

• Check whether the copier / print controller units are grounded properly.
If current leakage occurs in an ungrounded copier / print controller units,
you may suffer electric shock while operating the copier / print controller
units. Connect the ground lead to one of the following points:
a. Ground terminal of wall outlet
b. Ground terminal for which Class D work has been done
• Pay attention to the point to which the ground lead is connected.

Connecting the ground lead to an improper point such as the points
listed below results in a risk of explosion and electric shock:
a.Gas pipe (A risk of explosion or fire exists.)
b. Lightning rod (A risk of electric shock or fire exists.)
c. Telephone line ground (A risk of electric shock or fire exists in the
case of lightning.)
d. Water pipe or faucet (It may include a plastic portion.)
CAUTION: Power Supply Voltage Setting

• When installing a unit which is equipped to operate on manual setting for
power supply and voltage, make sure certainly that the input voltage
selection matches to the line voltage at the installation site.
Operating a product on voltages different from the specified one may
result in malfunctioning or fire.
2. Installation Requirements
WARNING: Prohibited Installation Place

• Do not place the copier / print controller units near flammable materials
such as curtains or volatile materials that may catch fire.
A risk of fire exists.
• Do not place the copier / print controller units in a place exposed to water
such as rain water.
A risk of fire and electric shock exists.
WARNING: Nonoperational Handling
• When the copier / print controller units are not used over an extended
period of time (holidays, etc.), switch it off and unplug the power cord.
Dust collected around the power plug and outlet may cause fire.
CAUTION: Temperature and Humidity

• Do not place the copier / print controller units in a place exposed to direct
sunlight or near a heat source such as a heater.
A risk of degradation in copier / print controller units performance or
deformation exists.
Do not place the copier / print controller units in a place exposed to cool
wind.
Recommended temperature and humidity are as follows:
Temperature: 10°C to 30°C
Humidity: 10% to 80% (no dew condensation)
Avoid other environments as much as possible.
CAUTION: Ventilation
• Do not place the copier / print controller units in a place where there is
much dust, cigarette smoke, or ammonia gas.
Place the copier / print controller units in a well ventilated place to pre-
vent machine problems and image faults.
• The copier generates ozone gas during operation, but it is not sufficient to
be harmful to the human body.
If a bad smell of ozone is present in the following cases, ventilate the
room.
a. When the copier is used in a poorly ventilated room
b. When taking a lot of copies
c. When using multiple copiers at the same time
CAUTION: Vibration
• When installing the copier / print controller units, read the Installation
Guide thoroughly. Be sure to install the copier / print controller units in a
level and sturdy place.
Constant vibration will cause problems.
• Be sure to lock the caster stoppers of copier / print controller units.

In the case of an earthquake and so on, the copier / print controller units
may slide, leading to a injury.
CAUTION: Inspection before Servicing

• Before conducting an inspection, read all relevant documentation (service
handbook, technical notices, etc.) and proceed with the inspection follow-
ing the prescribed procedure, using only the prescribed tools. Do not
make any adjustment not described in the documentation.
If the prescribed procedure or tool is not used, print controller units may
break and a risk of injury or fire exists.
• Before conducting an inspection, be sure to disconnect the power plugs

from the copier and print controller units.
When the power plug is inserted in the wall outlet, some units are still
powered even if the POWER switch is turned OFF. A risk of electric
shock exists.
• The area around the fixing unit is hot.

You may get burnt.
DANGER: Work Performed with the Copier / Print controller units Powered
• Take every care when making adjustments or performing an operation
check with the copier / print controller units powered.
If you make adjustments or perform an operation check with the exter-
nal cover detached, you may touch live or high-voltage parts or you may
be caught in moving gears or the timing belt, leading to a risk of injury.
• Take every care when servicing with the external cover detached.
High-voltage exists around the drum unit. A risk of electric shock exists.
WARNING: Safety Checkpoints

• Check the exterior and frame for edges, burrs, and other damages.
The user or CE may be injured.
• Do not allow any metal parts such as clips, staples, and screws to fall into
the print controller units.
They can short internal circuits and cause electric shock or fire.
• Check wiring for squeezing and any other damage.

Current can leak, leading to a risk of electric shock or fire.
• When disconnecting connectors, grasp the connector, not the cable.

(Specifically, connectors of the AC line and high-voltage parts)
• Carefully remove dust from electrical parts.

Current can leak, leading to a risk of print controller units trouble or fire.
• Check cables and sheaths for any damage.

• When replacing a lithium battery, replace it with a new lithium battery

specified in the Parts Guide Manual. Dispose of the used lithium battery
using the method specified by local authority.
Improper replacement can cause explosion.
• Make sure the wiring cannot come into contact with sharp edges, burrs, or
other pointed parts.
• Make sure that all screws, components, wiring, connectors, etc. that were
removed for safety check and maintenance have been reinstalled in the Xpcs?
original location. (Pay special attention to forgotten connectors, pinched
cables, forgotten screws, etc.)
A risk of print controller units trouble, electric shock, and fire exists.
CAUTION: Safety Checkpoints

• When transporting or storing electrical boards or electrical parts, be sure
to contain them in an anti-static packaging.
Otherwise, there is a risk that error conditions may occur.
CAUTION: Safety Checkpoints

• Discharge static electricity from your body by touching metallic parts of
appropriate fixtures before starting to carry out work on a carpet or at a
location where the human body is likely to be charged with static electric-
ity.
Otherwise, there is a risk that electrical parts can be damaged. (It is rec-
ommended that you wear an anti-static wrist strap.)
• Use a dedicated PLCC pull-out tool when removing IC parts such as PS

chips or other chips.
Using other tools may result in damaging the chip socket or the chip
itself.
• Never touch the terminal of electrical parts with hands.

To do so may result in a poor electrical conductivity. In extreme cases,
error conditions may occur.
• When inserting boars/parts into slots in electrical boards (like the PCI, ISA,
or Memory slots, for example), do so carefully and firmly.
A careless insertion may be responsible for a poor electrical conductiv-
ity. In extreme cases, error conditions may occur.
[3] MEASURES TO TAKE IN CASE OF AN ACCIDENT

1. If an accident has occurred, the distributor who has been notified first must immediately take
emergency measures to provide relief to affected persons and to prevent further damage.
2. If a report of a serious accident has been received from a customer, an on-site evaluation must
be carried out quickly and Konica Corporation must be notified.
3. To determine the cause of the accident, conditions and materials must be recorded through
direct on-site checks, in accordance with instructions issued by Konica Corporation.
4. For reports and measures concerning serious accidents, follow the regulations given in "Serious
Accident Report/Follow-up Procedures."
[4] CONCLUSION
1. Safety of users and customer engineers depends highly on accurate maintenance and adminis-
tration. Therefore, safety can be maintained by the appropriate daily service work conducted by
the customer engineer.
2. When performing service, each print controller units on the site must be tested for safety. The
customer engineer must verify the safety of parts and ensure appropriate management of the
equipment.
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Contents
CONTENTS
1. Overview
■ Product Specifications (IP-601M) ............................................................... 1-1
■ Product Specifications (IP-602) ............................................................... 1-2-2
■ Product Overview ......................................................................................... 1-3
● Features of the Print Controller ....................................................................................... 1-3
● Startup Sequence of the Main Body Printer and the Print Controller .......................... 1-4
● Data Flow ........................................................................................................................... 1-5
● Expanding the Print Controller’s Memory ...................................................................... 1-6
2. Disassembly / Reassembly
■ Overall Construction .................................................................................... 2-1
■ Disassembly/Reassembly Workflow ........................................................... 2-2
■ Disassembly/Reassembly Procedures ....................................................... 2-3
[1] Removing the Print controller ........................................................................................ 2-3
[2] Removing the Left and Right Side Covers .................................................................... 2-4
[3] Removing Cards .............................................................................................................. 2-5
[4] Removing/Installing the Memory DIMM ......................................................................... 2-8
[5] Removing the Disk Drives ............................................................................................ 2-10
[6] Removing the Power Supply Unit ................................................................................ 2-15
[7] Removing the CPU and the Heat Sink ......................................................................... 2-21
[8] Removing/Installing the Motherboard ......................................................................... 2-23
[9] Removing the Front Cover ............................................................................................ 2-27
[10] Removing the Fan ....................................................................................................... 2-28
3. Troubleshooting
■ Troubleshooting............................................................................................ 3-1
[1] Troubleshooting the Print Controller and the Main Body Printer ................................ 3-1
4. Diagnosis of Print Controller

■ Corrective Diagnostics Program ................................................................ 4-1
■ Using Corrective Diagnostics Program ..................................................... 4-1
[1] Basic Operations of Corrective Diagnostics Program ................................................. 4-1
[2] Diagnostic Test Screen and Diagnostic Test-Interrupted Screen ................................ 4-2
Contents
[3] Starting Corrective Diagnostics Program ..................................................................... 4-3

[4] Ending Corrective Diagnostics Program ...................................................................... 4-3
■ Workflow for Print Controller Diagnostics ................................................. 4-4

■ Checking System Profile ............................................................................. 4-5
■ Hardware Diagnostics .................................................................................. 4-6
[1] Memory Diagnostics ....................................................................................................... 4-6
[2] Floppy Disk Drive Diagnostics ....................................................................................... 4-9
[3] CPU Diagnostics ............................................................................................................ 4-10
[4] Hard Disk Drive Diagnostics ........................................................................................ 4-10
■ Diagnostics on Other Hardware ................................................................ 4-11

[1] Display Diagnostics (with a resolution of lower than 640*480) ................................. 4-11
[2] Display Diagnostics (with a resolution of 640*480 or higher) ................................... 4-12
[3] Motherboard Diagnostics ............................................................................................. 4-13
■ Error Identification and Countermeasures .............................................. 4-14

[1] LOG UTILITIES ............................................................................................................... 4-14
[2] Error Status and Countermeasures ............................................................................. 4-16
■ Other Features ............................................................................................ 4-20

[1] RUNNING TEST .............................................................................................................. 4-20
[2] Programming RUNNING TEST ...................................................................................... 4-22
[3] CHILD PROCESS ........................................................................................................... 4-27
[4] DISK UTILITIES .............................................................................................................. 4-29
■ Corrective Diagnostics Program Menus List........................................... 4-30
Appendix
4 About IP-601M/IP-602 Ver5.x and before and IP-602 Ver6.x and after ................ Appendix-1
3 [1] IP-601M/IP-602 Firmware Ver5.x and before .................................................... Appendix-2
3 [2] IP-602 Firmware Ver6.x and after ..................................................................Appendix-4-5
3 [3] Jumper on the Motherboard ............................................................................. Appendix-5

[4] Beep Codes ........................................................................................................ Appendix-6
[5] Limitation ........................................................................................................... Appendix-6
[6] 25 Mode .............................................................................................................. Appendix-7
[7] P Feature .......................................................................................................... Appendix-10
[8] Handling IP-601M Motherboard ...................................................................... Appendix-10
4 [9] KRDS Setup ..................................................................................................... Appendix-11
INDEX ............................................................................................................. Index-1
REVISED EDITION DATE PAGE METHOD
4 Jan. 2003 - REPLACEMENT

1
Overview
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Chapter 1 Overview
2 ■ Product specifications (IP-601M)

Type: Built-in box type for the Konica 7075 Printer/Copier
Paper: • The paper sizes specifiable in the printer driver:
5.5X8.5 / 8.5x11 / 8.5x14 / 11x17 / A3 / A4 / A5 / A6 /
B4 / B5 / B6 / F4 / 8K / 16K / 5.5x8.5W / 8.5x11W /
11x17W / A3W / A4W / A5W / B4W / B5W
Paper Feeding and
Amount of Feeding Paper: The same as the copier
Load Output Paper: The same as the copier
Mode: The dual operation of the Copier and the Printer is
available.
(5 jobs, including scanning jobs, can be processed at
the maximum.)
Special Printing: Offset, Staple function, Combination, Punch Function,
Fold and Stitch function, Wait Mode function, Image
Shift function, Password Printing, Chapter, Image
Storage, Form Overlay function, Front/Back Cover
function, etc.
Orientation: Portrait and Landscape.
Resolution: Printing System: 400 x 400 dpi / 600 x 600 dpi
Scanning System: 200 dpi / 300 dpi / 400 dpi / 600
dpi
Gradation: 1 bit
No. of Print: 1 to 9999
Continuous print speed: 400 x 400 dpi / 600 x 600 dpi : 75 ppm *1 (A4, 8.5 x 11)
Printable Area: Standard: Head and Foot Margins: 2.5 mm
Right and Left Margins: 2.5 mm
Wide: 0 mm
Warm-up time: the same as the copier
Basic Configuration
Control Board
CPU: Celeron 800 MHz
Program Memory: FLASH ROM
System Memory: 64 MB SD-RAM (Standard),
Expandable up to 256 MB (Option: MU-401)
Interface: Parallel port Centronics (IEEE 1284)
amphenol 25 pin male connector
2 Video interface kit: VI-601
Network Interface (Option): KN302A: Ethernet (100BaseTX / 10BaseT)
Protocol: IPX/SPX (NetWare)
TCP/IP (LPD/LPR, Peer to Peer)
AppleTalk (EtherTalk)
2 Feb 2002 1-1 REPLACEMENT

Chapter 1 Overview
Printer Language: PCL5e

Adobe PS3 (optional PS3 kit required)
Built-in fonts: Agfa Microtype fonts
Compliant OS: Windows 95/98/Me
Windows NT 4.0/2000
Mac OS 7.1 or more (optional PS3 kit required)
Printer Driver: Printer driver for Windows 95/98/Me/NT 4.0/2000
PS printer driver for Windows (optional PS3 kit re-
quired)
PS printer driver for Macintosh (optional PS3 kit re-
quired)
Compliant Host Computer: A Windows-based computer
Macintosh (optional PS3 kit required)
2 Option: PS-361M (PostScript Option)
memory: MU-401 (DIMM 64 MB)
Dimension: 200 mm(W) x 415 mm(D) x 350 mm(H)
7.9” (W) x 17” (D) x 13.8” (H)
Weight: Approx. 11 kg
Approx. 242.5 lb
Power: AC 100-120/200-240 V 50/60Hz
Working Environment: Temperature: 10 degree °C to 30 degree °C
50 degree °F to 86 degree °F
Humidity: 10 % to 80 %RH (non-condensing)
Restrictive Conditions
• Although the Weekly Timer function of the main body printer is available in the
Printer mode, the power is not turned Off until the data output is finished when print
data remains in the E-RDH.
*1 Numbers in the case of continuous printing following the storage of all pages in E-
RDH memory, or numbers in the case of printing the same image on multiple
papers.
Note: Specifications are subject to change without notice.
2 Feb 2002 1-2-1 REPLACEMENT

Chapter 1 Overview
2 ■ Product specifications (IP-602)

Type: Built-in box type for the Konica 7085 Printer/Copier
Paper (PCL5e): 5.5" x 8.5" / 8.5" x 11" / 8.5" x 14" / 11" x 17" / A3 / A4 /
A5 / A6 / B4 / B5 / B6 / F4 / 8K / 16K / 5.5" x 8.5"
(Wide) / 8.5" x 11" (Wide) / 11" x 17" (Wide) / A3(Wide)
/ A4(Wide) / A5(Wide) / B4(Wide) / B5(Wide)
Paper (PS3): Statement / Letter / Legal / Tabloid / A3 / A4 / A5 / A6 /
B4 / B5 / B6 / F4 / 8K / 16K / Statement (+) /
Letter(Wide) / Tabloid (+) / A3(Wide) / A4(Wide) /
A5(Wide) / B4(Wide) / B5(Wide) / Custom
May be different depending on the specification of each country.
Paper Feeding and

Amount of Feeding Paper: Same as the copier
Load Output Paper: Same as the copier
Mode: Dual operation of the copier and the printer
(5 jobs, including scanning jobs, can be processed at
the maximum.)
Special Printing (PCL5e): Duplex printing, selection of sheet types (manual paper
feed), selection of Output Tray, Layout (Nup function),
Scaling Function, Sorting, Booklets, 2-in-1 Function, 2-
in-1 repeat function, Fold, Stitch and Trim Function,
Staple Function, Wait Mode Function, Image Shift
Function, Front/Back Cover Function, Watermark,
Punch Function, etc.
Special Printing (PS3): Duplex printing, selection of sheet types (manual paper
feed), selection of Output Tray, Negative Image
Printing, Mirror Image Printing, Layout (Nup function),
Scaling Function, Offset, Booklets, 2-in-1 Function, 2-
in-1 repeat function, Fold, Stitch and Trim Function,
Staple Function, Wait Mode Function, Image Shift
Function, Front/Back Cover Function, Watermark,
Punch Function, etc.
Orientation: Portrait and Landscape
Resolution: Printing System: 400 x 400 dpi / 600 x 600 dpi
Scanning System: 200 dpi / 300 dpi / 400 dpi / 600
dpi
Gradation: 1 bit
2 Feb 2002 1-2-2 ADDITION

Chapter 1 Overview
2 No. of Prints: 1 to 9999

Continuous Print Speed: 85 ppm (A4, 8.5 x 11)(See Note 1)
Printable Area: Standard: Top and Bottom Margins:2.5 mm
Right and Left Margins: 2.5 mm
Wide Size: Margins 0 mm (unlike standard size’s)
Warm-up Time: Same as the copier
CPU: Intel Pentium III 866 MHz
System Memory: 64 MB (Standard)
Expandable up to 512 MB (Option: MU-401 / MU-402)
Host Interface: Parallel port Centronics
(IEEE 1284 / amphenol 25 pin male connector)
Video interface kit: VI-602
Network Interface: Ethernet(100Base-TX / 10Base-T)
Printer Description Language: PCL5e
Adobe PS3 (optional PS3 kit required)
Built-in Fonts: 80 Agfa Microtype fonts
136 Adobe PostScript fonts
Compliant OS: Windows 95/98/Me
Windows NT 4.0 (NT Service Pack 3 or more)
Windows 2000
Windows XP
Mac OS 7.1 to 9.x (optional PS3 kit required)
Printer Driver (PCL5e): There are 2 types of PCL drivers, each supported by
the following.
Windows 95/98/Me
Windows NT4.0/2000/XP
Printer Driver (PS3): There are 5 types of PS drivers, each supported by the
following.
Windows 95/98/Me
Windows NT4.0
Windows 2000/XP
Mac OS 7.1 to Mac OS 8.5
Mac OS 8.5 to Mac OS 9.x
Compliant Host Computer: A Windows-based computer
Macintosh (optional PS3 kit required)
Options: PS-362 (PostScript Option)
KN-306 (Network Interface Card)
MU-401 (64 MB) / MU-402 (128 MB)

Chapter 1 Overview
2 Dimensions: 200 mm(W) x 350 mm(H) x 415 mm(D)

7.9" (W) x 13.8" (H) x 17" (D)
Weight: Approx. 11 kg
Approx. 242.5 lb
Power: Supplied from the copier
Working Environment: Temperature: 10 °C to 30 °C
50 °F to 86 °F
Humidity: 10 % to 80 %RH (non-condensing)
Restrictive Conditions
When the Weekly Timer function of the copier is activated, power is not turned off until
the data output is finished, if data remains in the E-RDH.
Note: These speeds are based on continuous printing following the storage of all
pages in the E-RDH memory or based on continuous printing of the same
image on multiple pages.
Note: Specifications are subject to change without notice.

Chapter 1 Overview
2 ● Name of each product in this manual

The following abbreviations are used in this manual:
IP-601M Print Controller:

IP-602 Print Controller: print controller
KN-302A Network Interface Card
KN-306 Network Interface Card network interface card
Konica 7075 Printer/Copier:
Konica 7085 Printer/Copier: main body printer (or copier)
This manual describes a printing system made up of Konica 7075 copier, IP-601M print
controller and KN-302A network interface card and is not applicable to IP-602 in some
points including the procedure in Disassembly/Reassembly.

Chapter 1 Overview
■ Product overview
2
● Features of the Print Controller
The print controller can be used to connect the main body printer to computers or to a network on which the
main body printer can function as a printer / network printer from applications.
The print controller receives files from computers or networks and converts those files into image data (video
data), so as to be able to be printed out using the main body printer. To do this, a video interface kit needs to be
mounted to the main body printer.
This service handbook provides information on product configuration, removal and installation procedures and
troubleshooting. Appendices provide information on software installation, mother board jumper settings to be
checked for, error messages, beep codes, and copier codes assisting service personnel in troubleshooting,
among others. This service handbook is intended to be bound together with the 7075 Service Manual.
In case of using as a networked printer

(Network Interface Card required)
Print Controller Copier
In case of using as a local printer

Chapter 1 Overview
● Startup sequence of the Main Body Printer and the Print Controller
The print controller is powered on by turning on the main body printer power SW and its start-up sequence is as
follows.
1. The BIOS detects the CPU clock, memory size, IDE, etc.
2. The OS starts, and then the system software of the print controller is loaded from the hard disk into
memory. During the system software loading, the hardware check of the copier interface card
(IEEE1394) and its driver is loaded.
3. Status check is performed between the print controller and the main body printer.
4. The current status o the print controller is displayed in icon on the LCD panel of the main body
printer.
1-4 PRINT CONTROLLER

Chapter 1 Overview
● Data Flow
Computer Application Browser HTML
Print Commands
Printer Driver
Spooler
Parallel I/F Ethernet Network I/F

( IEEE 1284 ) ( TCP/IP, IPX/SPX, AppleTalk )
Interface Nework Interface Card

( Option )
Print Controller
Parallel I/F PCI bus
Input Buffer
Hard Disk
PDL Processing ( Rasterization ) / Interpreter
Page memory
Copier Interface Card (IEEE1394)
Interface IEEE 1394
Main body VIC ( Video Interface Card )

printer
PCI bus
E-RDH memory
Print Engine ( Print )
PDL command Rasterized image data Printer status
PRINT CONTROLLER 1-5

Chapter 1 Overview
2 ● Expanding the Print Controller’s Memory

The print controller has the base memory of 64 MB. This memory can be expanded up by inserting a DIMM into
a slot in the mother board.
Caution: Adding memory makes more complex print tasks possible.
Combination of additional memories

e.g.
DIMM 1 DIMM 2 DIMM 3 DIMM 4 Total
Memory size
64 MB --- --- --- 64 MB
64 MB 64 MB --- --- 128 MB
64 MB 64 MB 64 MB --- 192 MB
64 MB 64 MB 64 MB 64 MB 256 MB
Caution: With IP-601M, you can add memory for a total of 256 MB.
With IP-602, you can add memory for a total of 512 MB
You need to use the slots in an ascending order of numbers.

2
Disassembly / Reassembly
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Chapter 2 Disassembly / Reassembly
■ Overall Construction
Rear View
Memory DIMM
ATX Power Supply Unit
Hard Disk Drive
Floppy Disk Drive

Host Interface Card
Power Switch
Copier Interface Card
(IEEE1394) Reset Button
Front Cover
Network Interface Card
(Optional)
Motherboard
Front View
Tools required: Use a Phillips head screwdriver and a Long-nose pliers.
1
Caution: Before you go on to the disassembly/reassembly process, be sure to dis-
connect the power cable. Having the equipment off is not enough.
Caution: • Before you go on to the disassembly/reassembly process, check to see that all of the
cables are disconnected from the print controller.
• To prevent the hard disk from being affected, only use non-magnetized tools for the
disassembly/reassembly tasks.
• Take, in advance, appropriate grounding measures by wearing a wrist strap for ex-
ample. Otherwise, there is a risk that circuit boards can be damaged.
• The disassembly/reassembly tasks should be performed on cushioning materials.
1 Oct. 2001 2-1 REPLACEMENT

■ Disassembly/Reassembly Workflow
The disassembly/reassembly tasks are performed in the following sequence.
The reassembly task is performed in reverse order of disassembly, unless otherwise noted.
Before going on to the disassembly/reassembly of the targeted part, identify all other parts to be disassembled or
assembled.
[1]
Removing the Print controller
[2]
Side Covers
[3] [4] [5] [9]

Cards Memory DIMM Disk Drives Front Cover
1 Host
Interface Card 1 Floppy Disk [10]
Copier Interface
Fan
2 Card (IEEE1394) 2 Hard Disk
Network
3
Interface Card
[6] Power Supply

Unit
[7]
CPU
[8]
Motherboard

■ Disassembly/Reassembly Procedures
The reassembly task is performed in reverse order of disassembly, unless otherwise noted.
[1] Removing the Print controller

(1) Switch off the main body printer and the print controller, and unplug the power cord of the main body
printer.
(2) Remove the left side plate of the main body printer.
(3) Remove the cover plate of the main body printer.
(4) Unplug the network cable, parallel cable, IEEE 1394 cable and power cord from the print controller.
Parallel cable
IEEE 1394 cable
Network cable
(5) Take out the print controller from the left side of the main body printer.

[2] Removing the Left and Right Side Covers
Caution: Check to make sure that the power cable is disconnected.
Caution: When connecting the power cable to the print controller:
Check to be sure that the voltage setting switch situated next to the power
cable connector is set to the correct local voltage. The wrong setting might
damage the power supply.
115
100-120V
Applicable Power Voltages Switch Setting 115
100 V - 120 V 115 V 230 220-240V
220 V - 240 V 230 V
Only the left side cover needs to be removed if you intend to remove or install the copier interface card
(IEEE1394), the host interface card, the network interface card or the fan, and not any other parts.
Both the left and right covers need to be removed to remove or install parts other than the above ones.
(1) Remove the four screws on the rear of the print controller.
two screws
two screws
(2) Slightly slide the left and right side covers and remove them.

[3] Removing Cards

1 Removing the host interface card
(1) Disconnect the cable running out the rear of the print controller.
(2) Remove the left side cover of the print controller. (See [2] Removing the Left and Right Side
Covers.)
(3) Place the print controller on its side with the motherboard down.
(4) Remove the screw that fastens the host interface card to the chassis.
(5) Remove the host interface card by pulling it toward you.
Host Interface Card
one screw
Caution: Installation
When installing the card, be sure to insert it in the slot securely.

2 Removing the copier interface card (IEEE1394)

Covers.)
(4) Remove the screw that fastens the copier interface card (IEEE1394) to the chassis.
(5) Remove the copier interface card (IEEE1394) by pulling it toward you.
Copier Interface Card (IEEE1394)
one screw
When installing the card, be sure to insert it into the slot securely.

3 Removing the Network Interface Card

Covers.)
(4) Remove the screw that fastens the network interface card to the chassis.
(5) Remove the network card by pulling it toward you.
Network Interface Card
one screw
When installing the network card, be sure to insert it into the slot securely.

[4] Removing/Installing the Memory DIMM

Removal
(2) Remove the left and right side covers of the print controller. (See [1] Removing the Left and
Right Side Covers.)
Caution: Removal Installation

When placing the print controller on its side, be sure to temporarily screw the power
supply support plate A or hold it firmly with the hand to prevent the power supply support
plate A from displacing, which may cause the print controller to get unstable.
(4) If the DIMM needs to be replaced, push the levers on both sides of the socket, and push the
DIMM out and remove it from the socket straight.
Installation
(1) Hold the DIMM connector faced down.
(2) Insert the DIMM into the socket straight, and fasten it using the levers on both sides of the
socket.
Lever
Socket
Lever
Check to see that the cut-out edge is downward.
• The DIMM can be inserted only in the appropriate direction. Install it so that the two
cutouts in the DIMM’s lower edge fit the notches in the socket.

Memory DIMM Installation Position
DIMM 1
DIMM 2
DIMM 3
DIMM 4
• When installing an additional DIMM, be aware that a DIMM with parity cannot coex-
ist with a DIMM without parity.
• Check to see the marks on the motherboard, DIMM 1/ DIMM 2 / DIMM 3 / DIMM 4,
and install the memory modules in this order.

[5] Removing the Disk Drives

1 Removing the Floppy Disk Drive
Right Side Covers.)
(3) From the floppy disk drive, disconnect the ribbon cable (the flat cable whose pin 1’s lead is
red), along with the power cable.
(4) Remove the four screws that fasten the floppy disk unit to the front of the chassis.
Floppy Disk Unit
two screws
two screws
Print Controller’s Left-side View (Normal Position)
(5) Toward the front cover, push the floppy disk unit and remove slowly.

(6) Remove the four screws on the back of the floppy disk unit which fasten the floppy disk drive,
and remove the floppy disk drive.
two screws two screws
Back of the floppy disk unit
• Connect the ribbon cable in such a way that its pin 1 (red lead) is on the right, viewed
from the front of the print controller.
• Check to see that a green LED does not light on the front panel. (It lights up solid if
the ribbon cable for floppy disk drive is connected upside down.).
• Do not fully tighten the screws unless the floppy disk unit is mounted on the chassis
and is correctly aligned to the front cover.
• When installing the floppy disk unit, insert it so that its edge flushes with the front
cover, and then fasten it there.

2 Removing the hard disk drive

(2) Remove the left and right side covers. (See [1] Removing the Left and Right Side Covers.)
(3) Remove the floppy disk drive. (See [5] Removing the Disk Drives.)
(4) From the hard disk drive, disconnect the ribbon cable (the flat cable whose pin 1’s lead is red),
along with the power cable.
(5) Remove the four screws that fasten the hard disk unit to the front of the chassis.
Hard Disk Drive
two screws
two screws
(6) Insert your hand into the opening which was made on removal of the floppy disk unit, have the
bottom of the bay cover (middle bay) which is the front of the hard disk unit and remove the bay
cover with lifting. Then remove the bay cover (upper bay) with the same way.
Front of Print Controller
When installing the bay cover, make sure the arrow indicates the top/bottom of the bay
cover.

(7) Pull the hard disk unit and remove slowly.
• The upper side of the pad, an electromagnetic radiation suppressor, is affixed at the
bottom of the bay cover (upper bay) and the lower side of the pad is protruding from
the bottom. Pull the hard disk unit and remove slowly, without peeling this pad.
• When installing the hard disk unit, insert it toward the rear as far as it overlaps closely
with the lower side of the pad.
• When installing the hard disk unit, pay attention not to squeeze it and not to unset the
pad.
• Do not fully tighten the screws unless the hard disk unit is mounted on the chassis
and is correctly aligned to the front cover.
Pad (electromagnetic radiation suppressor)
Hard Disk Drive

(8) Remove the eight screws on the sides and the back of the hard disk unit which fasten the
hard disk drive, and remove the hard disk drive.
Sides and back of the hard disk unit
(9) Remove the two screws on the sides of the hard disk drive which fasten the heatsink, and
remove the hard disk drive.
two screws
Sides of the hard disk unit
• Connect the ribbon cable in such a way that its pin 1 (red lead) is on the left, viewed
from the front of the print controller.
• When installing the hard disk drive, check to see that the jumper setting is at “Master”.
Jumper
Power connector Ribbon cable connector
Jumper Setting of the Hard Disk

[6] Removing the Power Supply Unit

(3) Remove the cards. (See [3] Removing Cards.)
(4) Remove the two screws that fasten the power supply support plate C to the 5-inch bay, and
then remove the power supply support plate C.
Caution: Removal
Insert "Hold the support plate with another hand so as to avoid dropping it in the process
of removal."
Power Supply
Support Plate C two screws
Remove the power supply

support plate C forward.
The power supply support plate C is a

piece acting as a buffer against dropping
impact, so you need to press it in the
direction of the power source when in-
stalling it.
(5) Disconnect the cables from the power connectors on the floppy disk and the hard disk drives.
The P7 connector needs to be connected to the floppy disk drive, and the P6 connector
to the hard disk drive.
(6) Turn over the print controller itself with the upper panel down and the bottom panel up.
(7) From the two clamps, remove the cables.
two clamps
Print Controller’s Left-side View (Upside Down)
(8) Remove the two screws that fasten the earth band to the rear of the power supply unit.
PCI Slot Support Plate
Earth band to be fastened too
two screws
Power Supply Unit
The screws on the upper panel are used to fasten the earth band that is fastened to the
motherboard plate, and the screws on the bottom plate are used to fasten the earth
band that is fastened on the motherboard (next to the memory slot). Be careful not to
bend the terminal part of the earth bands during the work. (If the terminal part is bent,
there is a risk of fissure and of break.)
Tighten two screws so as to fasten the earth band too.

(9) Remove the four screws that fasten the power supply unit to the chassis, and then remove the
power supply unit.
four screws
Power Supply Unit
Rear of Print Controller (Upside Down) Print Controller’s Left-side View (Upside Down)
Caution:
Removal • Be sure to remove the screws on the upper panel first. If you remove the screws on
the bottom panel first, the power supply unit may slant, making it difficult to remove
the screws on the upper panel.
• At this stage, the power supply unit connector and the power supply unit of the
motherboard are not yet disconnected, so, when removing the power supply unit, do
not force it out.
Installation • Hold the power unit with hands so as to avoid dropping it in the process of operation.
(10) Remove the five screws that fasten the PCI support plate to the 3.5-inch bay at four points on
the middle section (two screws each side) and at one point on the uppermost section of the
PCI slot, and remove the PCI slot support plate.
Caution: Removal
• After removing the screws at four points on the middle section of the 3.5-inch bay
(two screws each side), hold the PCI slot support plate with the hand when removing
the screw on the uppermost section of the PCI slot.
four screws
one screw
PCI Slot Support Plate

Caution: Removal
• Remove the PCI slot support plate by slanting it and pulling its end toward the PCI
from the opening in the power supply unit.
Let the end on the PCI

1 out of the opening in the
PCI Slot Support Plate power supply unit.
2
Pull toward the front and remove.
When installing the PCI slot support plate, install it by inserting it into the opening in the
power supply unit.
(11) Remove the three screws that fasten the power supply support plate B to the power supply
support plate A, and remove the power supply support plate B.
three screws
Power Supply
Support Plate B
Earth band to be
fastened
Power Supply
Support Plate A
The screw on the side of the opening in the power supply unit is used to fasten the earth
band on the motherboard (next to the keyboard/mouse connector). Be careful not to
bend the terminal part of the earth band during the work. (If the terminal part is bent,
there is a risk of fissure and of break.)

Tighten the screw on the side of the opening in the power supply unit so as to fasten the
earth band too.
Power Supply Support Plate B
Remove the power supply

support plate B.
Print Contoller's Left-side View(Upside Down)
When installing the power supply support plate B, tighten the screw on the side of the
opening in the power supply unit before any other screws. And this while pressing the
power supply support plate A against the back and the motherboard and, at the same
time, pressing the power supply support plate B against the 5-inch bay and the forward
plate.
Power Supply
Support Plate A Press the power supply
support plate A against
the back and the
motherboard.
Power Supply
Support Plate B
5-inch bay
Tighten the screw

Press the power supply towards the opening in
support plate B against the the power supply unit so
5-inch bay and the forward as to hold the earth
plate. band in place.

(12) Disconnect the P1 connector on the motherboard’s power supply unit connector (ATX POWER
connector): the connector that is connected the power supply unit.
P1 connector
Power Supply Unit Connector on Motherboard
Caution: Removal
When turning over the print controller back to its normal position for the purpose of other
works after the above removal process is finish, first place it on its side with the
motherboard side down, and then raise it up to normal position. (If you place the print
controller on its side with the motherboard side up, the print controller is likely to get
unstable because the power supply support plate A may displace in the opposite direc-
tion.) If there is a compelling reason to place the print controller with the motherboard
side up, be sure to temporarily screw the power supply support plate A or hold it firmly
with the hand.

[7] Removing the CPU and the Heat Sink

Right Side Covers.)
(4) Remove the power supply unit. (See [6] Removing the Power Supply Unit.)
(5) Remove the memory. (See [4] Removing/Installing the Memory DIMM.)
(7) From the motherboard, disconnect the DC cable whose other end is running out the heat sink.
DC cable connector
for CPU cooler
Heat Sink and CPU
CPU and Motherboard
(7) Peel off the glass tape attached to the flank of the heat sink and CPU.
The glass tape attached to the heat sink, about 4 cm long from the edge (DC cable side)
is for use in transportation. You don’t need to replace it to the original place after com-
pleting these steps.
(8) Push down and remove heat sink bracket A that hangs on a detent in the CPU socket (left
illustration), then remove bracket B by tilting the heat sink (right illustration), and finally re-
move the heat sink by slowly lifting it up.

Bracket A
Bracket B
When removing/installing the heat sink brackets, great care is needed so that it does not
touch the pattern on the motherboard.
Mounting the heat sink is the reverse of removing it: bracket B must be mounted before
bracket A.
(9) Lift up the lock lever of the CPU socket and take the CPU out of the socket.
Rock Lever
• When installing the CPU, be aware of the guide pin that prevents you from installing
it wrong way round.
• When changing the CPU, you need to change the heat sink too.
• When changing the CPU, it is necessary to rewrite the CMOS data. Refer to
“Appendix” in this service handbook for upgrading the CMOS data.
2
• Check to see that the BIOS is equipped for the new CPU. For how to check this, refer
to “Chapter 4 Checking System Profile” and “Appendix Procedures for updating the
BIOS and recovering it” in this service handbook.

[8] Removing/Installing the Motherboard
Be sure to rewrite the CMOS data after changing the motherboard. Refer to “Appendix” in
this service handbook for rewriting the CMOS data.
Removal
(1) Disconnect the cable running out the rear of the print controller, and remove the connector
cap.
(2) Remove the screw that fasten the motherboard mounting plate on the rear of the print control-
ler.
Motherboard Mounting Plate
Screw that fasten the

motherboard mounting
plate
Rear of Print Controller
Right Side Covers.)
(5) Remove the power supply unit. (See [6] Removing the Power Supply Unit.)
(6) Remove the memory. (See [4] Removing/Installing the Memory DIMM.)
(7) Remove the CPU and the heat sink. (See [7] Removing the CPU and the Heat Sink.)
(8) Disconnect and remove all of the connectors and cards that are connected to the motherboard.
(9) Either temporarily screw the power supply support plate A or firmly hold it with the hand, turn
over the print controller back to its normal position.

(10) Slightly slide the motherboard mounting plate toward the front cover, and pull it outward to
remove it.
Rear of Print Controller
(11) Remove the six screws that fasten the motherboard to the motherboard mounting plate, and
remove the motherboard.
Earth band to be fastened together

two screws
Earth band to be
four screws
fastened together
Motherboard Mounting Plate and Motherboard
Caution: Removal
• Two of the six screws are used to fasten the earth band that is fixed to the motherboard
plate. During the work, be careful not to bend the terminal part of the earth band. (If
it is bent, there is a risk of fissure and of break.)
• Care should be taken that the earth band does not touch and short-circuit any parts
on the motherboard.
• When working on the motherboard, you should place insulation cushioning materials
beneath to prevent the pins on the back of the board from damaging and static
buildup.
Tighten two screws so as to fasten the earth band too.

Installation
(1) Mount a new motherboard on the motherboard mounting plate, and firmly tighten the screws.
• Be sure to fasten the earth band in place together with the motherboard. During the
work, care should be taken that the terminal part of the earth band is not bent. (If it is
bent, there is a risk of fissure and of break.)
• Care should be taken that the earth band does not touch and short-circuit any parts
on the motherboard.
• When working on the motherboard, you should place insulation cushioning materials
beneath to prevent the pins on the back of the board from damaging and static
buildup.
• Check to make sure that each of the screws is fully tightened.
(2) Mount the motherboard mounting plate in the case, and tighten it in place with screws.
When mounting the motherboard mounting plate, slide it while holding down the pin on the
mouse port.
(3) On the motherboard, mount the connectors, cards, memory, CPU, and heat sink. Compare the
jumper setting on the new motherboard to that on the old motherboard, and, if necessary,
tweak the jumper setting.
For guide in setting the jumpers, refer to Appendices of this service handbook.
Installation
Caution:
Be sure to rewrite the CMOS after changing the mother board. Refer to “Appendix” in this
service handbook for rewriting the CMOS data.

Motherboard and Connectors
ATX Power Connector

Memory Slot (DIMM1)
CPU Cooler Connector Power Cooling FAN Memory Slot (DIMM2)
(Heat Sink and Fan) Connector Memory Slot (DIMM3)
Memory Slot (DIMM4)
Floppy Disk Drive Connector
CPU
Heat Sink
Hard Disk Drive

Connector
System Cooling FAN

Connector
Black
Red
Yellow
System Cooling FAN

Connector
LED Switch Connector
Blue Reset Switch

RE
Connector Power Switch

PW
White Orange
Connector
Red White
Speaker
SPK
H+ P-P-P+
Connector Power LED Yellow / Green

Connector
Black White
H-
Hard Disk
LED Connector
White Red

[9] Removing the Front Cover

(3) From the motherboard, disconnect the DC cable connectors for HDD LED, POWER LED, POWER
SW, and fan.
HDD LED
POWER LED
DC cable connector for fan
POWER SW
Reset SW
Speaker Core
Cable Tie
Clamp
Connectors and Clamps on Motherboard Cables and Core
(4) From the clamp, remove the DC cable connectors for HDD LED, POWER LED, POWER SW,
Reset SW, Speaker and fan.
(5) Cut through the cable tie.
(6) Remove the cables for HDD LED, POWER LED, POWER SW, Reset SW, Speaker and fan from
the core.
(7) Remove the floppy disk drive. (See [5] Removing the Disk Drives.)
(8) Remove the six screws that fasten the front cover to the print controller itself, and remove the
front cover.
three
screws
three
screws
Print Controller’s Rear View (Left) Print Controller’s Rear View (Right)
[10] Removing the Fan

Right Side Covers.)
(3) Remove the front cover. (See [9] Removing the Front Cover.)
(4) While pushing the two detents that fasten the fan bracket to the main frame, take out the fan
bracket in the direction of the inside of the print controller.
Detents
Detents
Front of Print Controller from which the front cover is removed.
(5) Draw forth the two nylon rivets from the fan bracket.
Caution: Removal
Release the lock by pulling their heads before trying to draw forth the nylon rivets.
Nylon Rivet Nylon Rivet
Finger Guard
Fan Bracket to which Finger Guard and Fan are Fastened

(6) Take out the fan while pushing outward the left and right detents in the fan bracket.
• When mounting the fan, mount the finger guard on the fan bracket, fasten the reas-
sembly in place with the nylon rivets, and then lock the nylon rivets by driving in their
heads.
• When mounting the fan, observe the mounting direction indicated on the fan.
• When mounting the fan, use a cable tie to bundle the cables so that they don’t disturb
the fan functions.

Blank Page
3
Troubleshooting
Blank Page
Chapter 3 Troubleshooting
■ Troubleshooting
This section of the service handbook provides information that will assist service personnel in removing error
conditions developed in this system, and that will be easily referred to and will therefore minimize the length of
downtime.
The section, Appendix, of this handbook provides software installation guide, jumper position on the mother
board description, 25 mode, and others.
[1] Troubleshooting the Print Controller and the Main Body Printer
Symptom Possible Cause Solution
No IDLE icon is displayed in the No power is supplied to the print Check the print controller's power cable.
message display section of the controller or its power switch is not Check that powering-up lit indicators (for fan,
main body printer (copier) even af- in the ON position. LEDs, etc.) are displayed. Check the power
ter about two minutes are up fol- connection inside the print controller. Check
lowing the powering up. Or, upon for the correct output voltage of the print
pressing the mode switching but- controller's power supply using a tester.
ton, the display screen is not
switched to show the Printer Mode The video interface cable is defec- Check all cable connections. Check
Basic Screen. tive or is not correctly connected. connection with Copier interface
card (IEEE1394). Replace any de-
fective connector or cable.
Copier interface card (IEEE1394) Check to make sure that Copier

does not work. interface card (IEEE1394) is cor-
rectly installed and, if necessary,
replace Copier interface card
(IEEE1394).
The message "Warming up" does Troubles occurred on the main body
not go out. Determinate the cause of error con-
printer (copier). (At the powering-up stage,
ditions on the main body printer
the print controller is not capable of de-
(copier).
tecting troubles on the main body printer.)
The "INITIALIZING" icon does not Print controller does not get started Refer to " Print controller does not
go out from the LCD screen of as it should. start" in the column, "Symptom."
copier.
Irregular images or nothing is Check all cable connections. Check

The video interface cable is defec-
printed out. the path from the print controller ex-
tive or is not correctly connected.
ternal connector through inside con-
nections to Copier interface card
(IEEE1394). Replace defective parts.
Copier interface card (IEEE1394) Check to see that Copier interface

does not work. card (IEEE1394) is correctly installed
and, if necessary, replace Copier in-
terface card (IEEE1394).
The video interface board or other Run a test with main body printer
boards in the main body printer (copier) put into 36 mode. If this test
(copier) are defective. shows nothing of irregular, replace
Copier interface card (IEEE1394).

Chapter 3 Troubleshooting
Symptom Possible Cause Solution
Print controller does not start. The hard disk does not be working. Check the hard disk connector. If
necessary, replace the hard disk.
The hard disk controller does not Check the hard disk controller con-
be working. nector and cable.
The mother board does not be Check all connectors to the mother
working. board. If necessary, replace the
mother board.
The print controller's power supply Check the power supply unit's func-
unit does not work. tion and all power supply connectors.
Replace the power supply unit if nec-
essary.
Software in the print controller is de- Reinstall the print controller soft-
fective. ware.
The battery on the motherboard is Replace the battery of the print con-
exhausted or comes off. troller. When changing the battery,
rewrite the CMOS data.
2 The BIOS in use is of old type Upgrade the BIOS.

and is not equipped for the CPU.
A test print is successfully pro- The host interface card does not be Check the cables (inner and exte-
duced, but no prints are produced working. Improper cables or defec- rior). Test using a data generator or
through the parallel port. tive cables are used. Error condi- a reliable PC/I/O cable. Replace
tions are developed on the com- host interface card if necessary.
puter side.
A test print successfully produced, The network interface card does not Check the network board. Check all
but no prints are produced through be working or it does not correctly connectors. If necessary, replace
the network port. be installed. the network board.
A test print is successfully produced Errors might be developed in The trouble is blamed on the print
and all ports are in good condition, software. controller software or application
but user jobs cannot be printed out. software. Print out document that
failed to be printed successfully.
2 “Error” is displayed. Set aside more free space in

Copier’s hard disk is full.
copier’s hard disk.
Print controller’s hard disk is full. Set aside more free space in print
controller’s hard disk.

4
Diagnosis of Print Controller
Blank Page
Chapter 4 Diagnosis of Print Controller
■ Corrective Diagnostics Program

The corrective diagnostics program is a tool that allows a quick recovery from occasionally occurred
troubles. Diagnostic tests included in the program check whether or not error conditions exist in the print
controller.
After you have identified the cause of errors based on the results of the individual diagnostic tests and
have taken measures against the specific causes of errors, you can check to make sure that error conditions
have been removed by running the corrective diagnostics program again.
2
Caution: In this manual we conveniently use the IP-601M’s screens.
■ Using Corrective Diagnostics Program

[1] Basic Operations of Corrective Diagnostics Program
1 Select optional items and confirm your selection.
To select an option from the corrective diagnostics program, use the cursor keys ([ ↓ ],[ ↑ ],[ → ],[ ← ])
to move the select bar (a line in reverse video), and press [Enter] to confirm your selection.
2 Close windows.
To close the currently opened window, press [Esc] key.
When you press [Esc] key, the display is switched to show the previous window.
3 Interrupt diagnostic tests.

To interrupt a diagnostic test in the process, hold down [Ctrl] key and press [Pause] key.
When you interrupt a diagnostic test, the display is switched back to show a menu screen.

[2] Diagnostic Test Screen and Diagnostic Test-Interrupted Screen

1 Diagnostic Test Screen
When a diagnostic test is running, diagnostic information is displayed on the screen, as shown below.
(You cannot get to this screen when running DISPLAY TEST and some other tests.)
Test Name Test Status Test Codes cc: test No., dd: sub test No.
e: drive No., f: unit No.
gg: status
XXX TEST IN PROGRESS ccddefgg =======================

Konica IP/RIP Series
Diagnostic
Ctrl+Pause: TEST BREAK
=======================
SUB TEST :XX
PASS COUNT :XXXX ERROR COUNT :XXXX
WRITE DATA :XXXXX READ DATA :XXXX
ADDRESS :XXXXXX STATUS :XXXX
2 Diagnostic Test-Interrupted Screen

If an error condition occurs when a diagnostic test is running with [Error Stop] set to [YES] in [TEST
PARAMETER], [HALT OPRATION] window will appear.
[ HALT OPERATION ]
1. Test End
2. Continue
3. Retry
[1. Test End] exits the diagnostic test to the menu screen.
[2. Continue] lets the diagnostic test continue starting from the next address.
[3. Retry] gets the diagnostic test retried.
The specification for some diagnostic tests is not such that [2.Continue] and [3.Retry] are available.
With such diagnostic tests, selecting [2.Continue] or [3.Retry] is equivalent to selecting [1. Test End]:
the diagnostic test exits to the menu screen whatever option you select.

[3] Starting Corrective Diagnostics Program

(1) Check to make sure that the power to the print controller is switched [OFF], and that both the
display and the keyboard are connected.
Caution: Adding memory makes more complex print tasks possible.If the print controller is
not switched [OFF], shut it down, and then switch its power [OFF].
(2) Switch on power to the display.
(3) Insert the Corrective Diagnostics Program floppy disk into the floppy disk drive.
(4) Press [POWER] switch on the print controller to power it up.

[MS-DOS Startup Menu] appears.
(5) Enter the keyboard number fitup the language used, press [Enter] key.
In case of entering nothing for ten minutes, [Japan Keyboard] is selected automatically.
(6) Check to see that, a while later, the corrective diagnostics program starts, as instructed from
the floppy disk, and that a menu appears.
KONICA IP/RIP SERIES DIAGNOSTICS :Selects item

Version X.XX ESC :Escape
[ DIAGNOSTICS MENU ]
01. DIAGNOSTIC TEST

02. RUNNING TEST
03. DISK UTILITES
04. LOG UTILITIES
05. SYSTEM CONFIGURATION
06. OPTION
99. EXIT
:Selects item [Enter]:Decision item [ESC]: Escape
[4] Ending Corrective Diagnostics Program

(1) When a diagnostic test is over, select [99.EXIT TO DIAGNOSTICS MENU] from [DIAGNOSTIC
TEST MENU] using the arrow keys, and press [Enter] key.
The display will be switched back to the menu screen
(2) Select [99.EXIT] on the menu screen using the arrow keys, and press [Enter] key.
The MS-DOS prompt will appear.
(3) Take out the Corrective Diagnostics Program floppy disk, press [RESET] button on the print
controller, and restart the system.
■ Workflow for Print Controller Diagnostics

Print Controller Diagnostics is performed on the following workflow.
[1] System Profile Check (05. SYSTEM CONFIGURATION)
[2] Hardware Diagnostics (01. DIAGNOSTIC TEST)
[3] Memory Diagnostics
When system does not operate properly.
[4] Floppy Disk Drive Diagnostics
When floppy disk drive does not operate properly.
[5] Hard Disk Drive Diagnostics
When system does not operate properly.
[6] Diagnostics on Other Hardware (as required)
[7] Display Diagnostics - lower than 640*480
When display does not operate properly.
[8] Display Diagnostics - 640*480 or higher
When display does not operate properly.
[9] Motherboard Diagnostics
When motherboard does not operate properly.
[10] Error Identification and Countermeasures (04. LOG UTILITIES)

■ Checking System Profile

Before running the individual diagnostic tests, you need to check system profile.
(1) Start the correctiv diagnostic program.
(2) From [DIAGNOSTIC TEST MENU], select [05. SYSTEM CONFIGURATION] using the arrow keys,
and press [Enter] key.
The system configuration check process starts.
WAIT...
GET CPU SIGNATURE
When the check of the system configuration is completed, a system profile screen will appear.
(3) Check to see that the correct system profile is shown (the content of which has to be the same
as shown below).
[ SYSTEM CONFIGURATION DISPLAY ]
SYSTEM CONFIGURATION SCSI DEVICES
*BIOS ROM Version :F4T

*VIDEO Information :1024KB Intel810(TM) Graphics Chip Accelerated
*Conventional MEMORY..639KB *SCSI Host Adapter

*Expansion MEMORY.....64MB
*FLOPPY DISK DRIVE....1
*PS/2 MOUSE...........1 *SCSI DEVICES
*RS-232C ADAPTER......2 HDD...0 CMT...0
*PRINTER ADAPTER......1 CD...0 MO...0 Others...0
*LAN ADAPTER...D-Link Ethernet
*IDE DEVICES
*CPU.....Celeron 600MHz HDD...1
CPU1 :ID.683 L2.128KB CD...0
CPU2 :
CPU3 :
CPU4 :
[F1]:Save [Tab]:Change [ESC]:Escape YYYY/MM/DD HH:MM:SS
* Memory: 64MB is standard.

■ Hardware Diagnostics
[1] Memory Diagnostics
When the system is at fault, you may want to run a diagnostic on the conventional memory and also on the
expanded memory.
(1) Start the corrective diagnostics program.
(2) From [DIAGNOSTICS MENU], select [01.DIAGNOSTIC TEST] using the arrow keys, and press
[Enter] key.
[DIAGNOSTIC TEST MENU] will appear.

[ DIAGNOSTIC TEST MENU ]
01. SYSTEM TEST 14. CASSETTE STREAMER MT TEST

02. MEMORY TEST 15. SOUND TEST
03. KEYBOARD TEST 16. USB TEST
04. DISPLAY TEST 17. IDE HDD TEST
05. FLOPPY DISK TEST 18. ATAPI CD-ROM TEST
06. PRINTER TEST 19. HARDWARE MONITOR
07. ASYNC TEST 20. LCD DISPLAY TEST
08. SCSI HDD TEST 21.
09. REAL TIME CLOCK TEST 88. FDD&HDD ERROR RETRY COUNT SET
10. NPX TEST 99. EXIT TO DIAGNOSTICS MENU
11. CACHE MEMORY TEST
12. HIGH RESOLUTION DISPLAY
13. SCSI TEST
(3) From [DIAGNOSTIC TEST MENU] that appears, select [02. MEMORY TEST] using the arrow
keys, and press [Enter] key.
[MEMORY TEST] will appear.

[ DIAGNOSTIC TEST MENU ]

[ MEMORY TEST ]
01. SYSTEM TEST 14. CASSETTE STREAMER MT TEST
02. MEMORY TEST 15.
01. SOUND TEST
Conventional memory
03. KEYBOARD TEST 16.
02. USB TEST Mode
Protected
04. DISPLAY TEST 17.
03. IDE HDD TEST
Protected Mode (32MB-MAX)
05. FLOPPY DISK TEST 18.
04. ATAPI CD-ROM TEST
RAM refresh
06. PRINTER TEST 19.
05. HARDWARE MONITOR
Stress test
07. ASYNC TEST 20.
99. LCD
EXITDISPLAY TEST TEST MENU
TO DIAGNOSTIC
13. SCSI TEST

(4) From [MEMORY TEST] that appears, select [01. Conventional memory] using the arrow keys,
[TEST PARAMETER] will appear.

[[TEST
DIAGNOSTIC TEST
PARAMETER ] MENU ]
[ MEMORY TEST ]
01. SYSTEM TEST01. Go to TEST 14. CASSETTE STREAMER MT TEST
02. MEMORY TEST02. Test Loop :15.
YESSOUND
01. TEST
Conventional memory
03. KEYBOARD TEST
03. Error Stop :16.NO USB
02. TEST Mode
Protected
03. IDE HDD TEST
05. FLOPPY DISK TEST 18.
04. ATAPI CD-ROM TEST
RAM refresh
Stress test
07. ASYNC TEST 20.
99. LCD
TO DIAGNOSTIC
13. SCSI TEST
(5) From [TEST PARAMETER] that appears, select [02. Test Loop] using the arrow keys, and press
[Enter] key.
[TEST LOOP] will appear.

[[TEST
DIAGNOSTIC TEST
PARAMETER ] MENU ]
[ MEMORY TEST ]
01. SYSTEM TEST01. Go to TEST 14. CASSETTE STREAMER MT TEST
02. MEMORY TEST02. Test Loop :15.
YESSOUND
01. TEST
Conventional memory
03. KEYBOARD TEST
03. Error Stop :16. NO USB
02. TEST Mode
Protected
03. IDE HDD TEST
05. FLOPPY DISK TEST [ TEST18.
LOOP
04. RAM] refresh
ATAPI CD-ROM TEST
Stress test
07. ASYNC TEST YES
20.
99. LCD
TO DIAGNOSTIC
08. SCSI HDD TEST N21.
O
13. SCSI TEST

(6) From [TEST LOOP] that appears, select [NO] using the arrow keys, and press [Enter] key.
The display will be switched back to show [TEST PARAMETER].
(7) From [TEST PARAMETER], select [01. Go to Test] using the arrow keys, and press [Enter] key.
The diagnostic process starts. When the process is successfully completed,
the display will be switched back to show [MEMORY TEST].
Errors can be identified as discussed in the section on Error Identification and Countermeasures
(8) From [MEMORY TEST], select [02. Protected Mode] using the arrow keys, and press [Enter] key.
(9) Check to make sure that [NO] is selected in [02.Test Loop] in [TEST PARAMETER], and then
select [01.Go to Test] using the arrow keys, and press
[Enter] key.
The diagnostic process starts. When it is over successfully, the display will be switched back to show [MEMORY
TEST].
Errors can be identified as discussed in the section on Error Identification and Countermeasures.
(10) From [MEMORY TEST], select [99. EXIT TO DIAGNOSTIC TEST MENU] using the arrow keys,
The display will be switched back to show [DIAGNOSTIC TEST MENU].
Caution: On rare occasions, the keys become inoperative when you go back to the menu
screen after interrupting [02. Protected Mode] in the process with [Ctrl+Pause]. If
this is the case, pressing [Ctrl] key unlocks the keys.
(11) Run a diagnostic on other hardware, as required.

[2] Floppy Disk Drive Diagnostics

You can run a diagnostic on the floppy disk drive when it malfunctions.
Caution: In addition to the Corrective Diagnostics Program floppy disk, you need another
floppy disk (a normal one having no bad sectors) for write, read and comparison
of data.
(2) From [DIAGNOSTICS MENU], select [01.DIAGNOSTIC TEST] using the arrow keys, and press
[Enter] key.
(3) From [DIAGNOSTIC TEST MENU], select [05.FLOPPY DISK TEST] using the arrow keys, and
press [Enter] key.
(4) From [FLOPPY DISK TEST] that appears, select [03.Random address/data] using the arrow
(5) If, in [TEST PARAMETER] that appears, [02. Test Loop] is set to [YES], select [02. Test Loop]
using the arrow keys, and press [Enter] key. Then, from [TEST LOOP] that appears, select [NO]
using the arrow keys, and press [Enter] key.
(6) From [TEST PARAMETER], select [04. Test Drive number] using the arrow keys, and press
[Enter] key.
(7) From [DRIVE NUMBER] that appears, select [1] using the arrow keys, and press [Enter] key.
(8) From [TEST PARAMETER], select [05.Media type] using the arrow keys, and press [Enter] key.
(9) From [ MEDIA TYPE] that appears, select a floppy disk type ([720KB] or [1.44KB]) depending on
the work floppy disk in use, and press [Enter] key.
(10) From [TEST PARAMETER], select [01.Go to Test] using the arrow keys, and press [Enter] key.
(11) The message “Mount the work disk on the drive” will appear, then pres [Enter] key. Take out the
Corrective Diagnostics Program floppy disk, and insert your work disk instead, and press
[Enter] key.
The diagnostic process will start. When it is over successfully, the display will be switched back to show [FLOPPY
DISK TEST].
(12) Take out the work floppy disk, and again insert the corrective diagnostics program disk.
(13) From [FLOPPY DISK TEST], select [99.EXIT TO DIAGNOSTIC TEST MENU] using the arrow keys,

[3] CPU Diagnostics

You need to run a diagnostic on the CPU when it is at fault.
(2) From [DIAGNOSTICS MENU], select [01. DIAGNOSTIC TEST] using the arrow keys, and press
[Enter] key.
(3) From [DIAGNOSTIC TEST MENU], select [10. NPX TEST] using the arrow keys, and press [En-
ter] key.
(4) From [NPX TEST] that appears, select [01.NPX test] using the arrow keys, and press [Enter] key.
using the arrow keys. Then, from [TEST LOOP] that appears, select [NO] using the arrow
(6) From [TEST PARAMETER], select [01.Go to Test] using the arrow keys, and press [Enter] key.
The diagnostic process starts. When it is over successfully, the display will be switched back to show [FLOPPY DISK TEST].
(7) From [NPX TEST], select [99. EXIT TO DIAGNOSTIC TEST MENU] using the arrow keys, and press
[Enter] key.
[4] Hard Disk Drive Diagnostics

You need to run a diagnostic on the hard disk when the system malfunctions or when it does not start up.
(2) From [DIAGNOSTICS MENU], select [01. DIAGNOSTIC TEST] using the arrow keys, and press
[Enter] key.
(3) From [DIAGNOSTIC TEST MENU], select [17. IDE HDD TEST] using the arrow keys, and press
[Enter] key.
(4) From [IDE HDD TEST MENU] that appears, select [01. Sequential read] using the arrow keys,
using the arrow keys, and press [Enter] key. Then, from [TEST LOOP] that appears, select [NO]
(6) From [TEST PARAMETER], select [01. Go to Test] using the arrow keys, and press [Enter] key.
The diagnostic process starts. When it is over successfully, the display will be switched back to show [FOPPY DISK TEST].
(7) From [IDE HDD TEST MENU], select [99. EXIT TO DIAGNOSTIC TEST MENU] using the arrow

■ Diagnostics on Other Hardware

[1] Display Diagnostics (with a resolution of lower than 640*480)
Normally, this system is used with no display unit connected. But, you can diagnose the display unit using
the Corrective Diagnostics Program, as the need arises.
To run a diagnostic on a display unit with a resolution of lower than 640*480, you need to select [DIAGNOS-
TICS MENU]-[01. DIAGNOSTIC TEST]-[04. DISPLAY TEST] in the Corrective Diagnostics Program.
1 Diagnostics on Video RAM

You can run a diagnostic on the video RAM by selecting [01. VRAM W/R/C] from [DISPLAY TEST] that
appears when selecting [04. DISPLAY TEST]. The diagnostic process terminates itself if [02. Test
Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [01. VRAM W/R/C].
2 Diagnostic on Display Unit with Character Attributes Got Displayed

You can diagnose the display unit by inspecting the displayed character attributes. To do this, select
[02. Character attributes] from [DISPLAY TEST] that appears when you select [04. DISPLAY TEST]. If
[02. Test Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [02.Character
attributes], the diagnostic process terminates when you press [Enter] key.
You can assume error conditions exist in the display unit if your visual inspection shows that some
character attributes/colors are missing or duplicates of the same colors are displayed. If this is the
case, remove the cause of error conditions as discussed under the heading of [2] Error Status and
Countermeasures in the section on Error Identification and Countermeasures.
3 Diagnostic on Display Unit with Character Codes Got Displayed

You can diagnose the display unit by inspecting the displayed character codes. To do this, select [04.
80*25 Character display] from [DISPLAY TEST] that appears when you select [04. DISPLAY TEST]. If
[02. Test Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [04. 80*25 Charac-
ter display], the diagnostic process terminates when you press [Enter] key.
You can assume error conditions exist in the display unit if your visual inspection shows some charac-
ters are not displayed or characters that originally are the same are displayed differently in different
lines. If this is the case, remove the cause of error conditions as discussed under the heading of [2]
Error Status of Countermeasures in the section on Error Identification and Countermeasures.
4 Diagnostic on Display Unit with Graphics Got Displayed

You can diagnose the display unit by inspecting the displayed graphics. To do this, select [07. 640*480
Graphic display] from [DISPLAY TEST] that appears when you select [04. DISPLAY TEST].
This diagnostic process has two stages. When you press [Enter] key at a screen first appeared, the
diagnostic goes on in another mode. The process terminates when you press [Enter] key again if [02.
Test Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [07. 640*480 Graphic
display].
You can assume error conditions exist in the display unit if your visual inspection shows some colors
are not displayed or duplicates of the same colors are displayed. If this is the case, remove the cause
of error conditions as discussed under the heading of [2] Error Status and Countermeasures in the
section on Error Identification and Countermeasures.
[2] Display Diagnostics (with a resolution of 640*480 or higher)

Normally, this system is used with no display unit connected. But, you can diagnose the display unit using the
Corrective Diagnostics Program, as the need arises.
To run a diagnostic on a display unit with a resolution of 640*480 of higher, you need to select [DIAGNOSTICS
MENU]-[01. DIAGNOSTIC TEST]-[12.HIGH RESOLUTION DISPLAY] in the Corrective Diagnostics Program.
1 Video RAM Diagnostics

You can run a diagnostic on the video RAM by selecting [01. VRAM W/R/C] from [HIGH RESOLU-
TION DISPLAY TEST] that appears when selecting [12. HIGH RESOLUTION DISPLAY]. The diag-
nostic process terminates itself if [02. Test Loop] is set to [NO] in [TEST PARAMETER] that appears
when selecting [01. VRAM W/R/C].
2 Display Diagnostics at Resolution of 640*480

[02. 640*480 Mode Display] from [HIGH RESOLUTION DISPLAY TEST] that appears when selecting
[12.HIGH RESOLUTION DISPLAY]. The diagnostic process terminates when pressing [Enter] key if
[02. Test Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [02. 640*480 Mode
Display].
You can assume error conditions exist in the display unit if you cannot confirm the display of 256
characters and of 64 gradations in tone. If this is the case, remove the cause of error conditions as
discussed under the heading of [2] Error Status and Countermeasures in the section on Error Identi-
fication and Countermeasures.

[03. 800*600 Mode Display] from [HIGH RESOLUTION DISPLAY TEST] that appears when selecting
[12.HIGH RESOLUTION DISPLAY]. The diagnostic process terminates when pressing [Enter] key if
[02. Test Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [03. 800*600 Mode
Display].

[04. 1024*768 Mode Display] from [HIGH RESOLUTION DISPLAY TEST] that appears when select-
ing [12.HIGH RESOLUTION DISPLAY].The diagnostic process terminates when pressing [Enter] key
if [02. Test Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [04. 1024*768
Mode Display].
[3] Motherboard Diagnostics

If the system malfunctions, you may want to diagnose the motherboard. To run a diagnostic on the
motherboard, select [DIAGNOSTICS MENU]-[01. DIAGNOSTIC TEST]-[09. REAL TIME CLOCK TEST]-
[02. Backup memory test].
If [02. Test Loop] is set to [NO] in [TEST PARAMETER] that appears when selecting [02.Backup
memory test] and the diagnostic is over successfully, the display will be switched back to show [REAL
TIME CLOCK TEST].

■ Error Identification and Countermeasures

[1] LOG UTILITIES
1 Using LOG UTILITIES
After having run a diagnostic, you can look up information about errors that developed during the
diagnostic process.
LOG UTILITIES permit not only show information about errors but also get it printed out or output to a
file as well.
(2) With [04. LOG UTILITIES] selected from the menu, press [Enter] key.
[LOG UTILITIES] will appear.
00001 ERRORS[ LOG UTILITIES ]

CNT TEST PASS STS ADDR WD RD ERROR NAME / DETAILS STATUS
001 FDD02 0000 102 000001 00 00 ADDRESS MARK NOT FOUND
:Next :Prev [Esc]:Exit [1]:Clear [2]:Print [3]:FD Log Read [4]:FD Log Write
(3) Look up the displayed error information, and perform the following key operations, as required.
- [ ↑ ] displays the next page.
- [ ↓ ] displays the previous page.
- [ 1 ] deletes all error logs from memory.
- [ 2 ] gets error logs printed out.
- [ 3 ] gets error logs retrieved from the work floppy disk.
- [ 4 ] gets error logs written onto the work floppy disk.
(4) To terminate LOG UTILITIES, press [Esc] key.

The display will be switched back to show [DIAGNOSTICS MENU].

2 Abbreviations Used in Diagnostics

Shown in the [TEST] field in [LOG UTILITIES] are the following abbreviations depending on your
selections from [DIAGNOSTIC TEST MENU].
Abbreviated Names Full Names Contents of

of Diagnostic Tests of Diagnostic Tests Diaagnostic Tests
ROM SYSTEM TEST check sum test of ROM (BIOS)
RTM REAL TIME CLOCK TEST motherboard test
RAM MEMORY TEST conventional memory and
protect mode memory test
NPX NPX TEST CPU (NPX: Numeric Processing
Extension) test
KBD KEYBOARD TEST
CAH CACHE MEMORY TEST
CRT DISPLAY TEST
KIF HIGH RESOLUTION TEST
FDD FLOPPY DISK TEST
SCS SCSI TEST
PRT PRINTER TEST
CMT CASSETTE STREAMER MT TEST
RSC ASYNC TEST
CDR CD-ROM TEST
HDD SCSI HDD TEST
HDD IDE DISK TEST

[2] Error Status and Countermeasures

Shown in the [STS] field in [LOG UTILITIES] are the following error status. By taking the following
measures corresponding to the displayed error status, you can remove error conditions and restore
the system.
1 Memory (RAM)
Abbreviated Error Status Name of Error
Name
RAM 01 PARITY ERROR
02 Protected Mode Not Change Error
FF DATA COMPARE ERROR
[01] is an error having no chance of developing because of the system specification.

[02] and [FF] are errors caused by a malfunctioning CPU, memory or motherboard and dictate that
you perform the following steps.
(1) If [RTM] error appears after running a diagnostic test on the motherboard, replace the board,
and then repeat diagnostic test.
(2) If [NPX] error appears after running a diagnostic test on the CPU, replace the CPU, and then
repeat diagnostic test.
(3) If no [NPX]/[RTM] error appears in the above cases or if the same error indication appears even
after having performed step (1)/(2), remove and reinsert the expanded memory, and then re-
peat diagnostic test.
(4) If the same error indication appears even after having performed step (3), replace the expanded
memory, and then repeat diagnostic test.
Memory locations in which to remove and reinsert the expanded memory or to replace it, are dictated by the
addresses at which errors developed. Closer to the DIMM1 side, smaller the address numbers.
2 Floppy Disk Drive (FDD)

Name
FDD 01 BAD COMMAND ERROR
02 ADDRESS MARK NOT FOUND
03 WRITE PROTECTED
04 RECORD NOT FOUND
06 MEDIA CHANGE LINE ERROR
08 DMA OVERRUN ERROR
09 DMA BOUNDARY ERROR
10 CRC ERROR
20 FDC ERROR
40 SEEK ERROR
60 NOT DRIVE ERROR

80 TIME OUT ERROR
EE WRITE BUFFER ERROR
[01] to [06] are errors developed because of a malfunctioning media, floppy disk drive or motherboard,
and dictate that you perform the following steps.
(1) If [RTM] error appears after having run a diagnostic test on the motherboard, replace the board,
(2) If [RTM] error does not appear after having run a diagnostic test on the motherboard or if the
same error indication appears even after having performed step (1), replace the media (or the
work floppy disk being used for test) with another normal one, and then repeat diagnostic test.
(3) If the same error indication appears even after having performed step (2), give cleaning to the
floppy disk drive, and then repeat diagnostictest.
(4) If the same error indication appears even after having performed step (3), replace the floppy
disk drive, and then repeat diagnostic test.
[08] to [FF] are errors developed because of a malfunctioning floppy disk drive or motherboard, and
dictate that you perform the following steps.
(1) If [RTM] error appears after having run a diagnostic test on the motherboard, replace the
board, and then repeat diagnostic test.
(2) If [RTM] error does not appear after having run a diagnostic test on the motherboard or if the
same error appears even after having performed step (1), give cleaning to the floppy disk drive,
(3) If the same error indication appears even after having performed step (2), replace the floppy
disk drive, and then repeat diagnostic test.
3 CPU (NPX)
Name
NPX 01 NO CO-PROCESSOR
02 CONTROL WORD ERROR
03 STATUS WORD ERROR
04 BUS ERROR
05 ADDITION ERROR
06 MULTIPLAY ERROR
07 EXCEPTION ERROR
They each are errors developed because of a malfunctioning CPU, and dictate that you replace the
CPU. After replacing the CPU, it is necessary to rewrite the CMOS data.
4 Hard Disk (HDD)

Name
HDD 01 BAD COMMAND ERROR
02 BAD ADDRESS MARK ERROR
04 RECORD NOT FOUND ERROR
05 HDC NOT RESET ERR
07 DRIVE NOT INITIALIZE
09 DMA BOUNDARY ERROR
0A BAD SECTOR
0B BAD TRACK
10 ECC ERROR
11 ECC RECOVER ENABLE
20 HDC ERROR
40 SEEK ERROR
80 TIME OUT ERROR
90 MOTOR ON/OFF ERROR
AA DRIVE NOT READY
BB UNDEFINED ERROR
CC WRITE FAULT
E0 STATUS ERROR
F0 NOT SENSE ERROR(HW.code=FF)
FE NOT DRIVE ER
They each are errors developed because of a malfunctioning hard disk and dictate that you replace
the hard disk.

5 Display (CRT and KIF)

Name
CRT/ FF DATA COMPARE ERROR
KIF 99 A OPERATOR DETECTED AN ERROR
[FF] is an error developed because of a malfunctioning video RAM and dictate that you replace the
motherboard.
If [99] develops or if your visual inspection detects abnormalities during the diagnostic process, error
conditions exist in the display unit and you need to perform the following steps.
(1) Remove and reconnect the cable between the display and the print controller, and then repeat
diagnostic test.
(2) If the same error indication appears even after having performed step (1), replace the cable
connecting the display to the print controller, and then repeat diagnostic test.
(3) If the same error indication appears even after having performed step (2), replace the display,
6 Motherboard (RTM)
Name
RTM FF DATA COMPARE ERROR
[FF] is an error developed because of a malfunctioning motherboard and dictate that you replace the
motherboard.

■ Other Features
[1] RUNNING TEST
With RUNNING TEST, you can previously select multiple diagnostic test items and let them repeat
preset numbers of times.
[RUNNING TEST] can be got started by selecting [DIAGNOSTICS MENU]-[02. RUNNING TEST] in
the Corrective Diagnostics Program.
Diagnostic test items to be checked on [RUNNING TEST] can be programmed by going to
[DIAGNOSTCS MENU]-[06. OPTION]-[03. TEST ITEM EDIT].
(2) With [02. RUNNING TEST] selected from the menu, press [Enter] key.
[TEST PARAMETER] will appear.

01. DIAGNOSTICS TEST

02. RUNNING TEST [ TEST PARAMETER ]
03. DISK UTILITES
04. LOG UTILITIES
01. Go to Test
02. HDD HOST ID NUMBER(SCSI) : ALL
06. OPTION 03. HDD SCSI ID NUMBER(SCSI) : 0
99. EXIT 04. HDD CHANNEL NUMBER(SCSI) : 0
05. CONNECTION I/F(IDE) : 0
06. HDD DRIVE NUMBER(IDE) : 0
07. FDD media type : 1.44MB
(3) Select hardware devices to run a diagnostic test on, as required. To select hardware devices,
select from [02] to [07] in [TEST PARAMETER] using the arrow keys, and press [Enter] key; and
then, from the menu that appears, select test items, and again press [Enter] key.
(4) From [TEST PARAMETER], select [01. Go to Test] with the arrow keys, and press [Enter] key.
[BUZZER SOUND] will appear.
[ BUZZER SOUND ]
O N
OFF

(5) From [BUZZER SOUND], select [ON] or [OFF], as desired, using the arrow keys, and press
[Enter] key.
A message window will appear.
Mount the work disk on the drive,

then press [ENTER] key.
(6) To run RUNNING TEST as programmed by going to [DAIGNOSTCS MENU]-[06. OPTION]-

[03. TEST ITEM EDIT], insert the work floppy disk carrying your settings into the floppy
disk drive, and press [Enter] key.
If no work disk is inserted, the default RUNNING TEST is conducted.
If your work disk is in use, RUNNING TEST takes on the stored settings.
When the process is over successfully, [OK] appears.
[FAILED] appears if the process is not completed successfully or if it is interrupted halfway through with [Ctrl]+[Pause].
In either case ([OK] or [FAILED]), the display will be switched back to sho [DIAGNOSTICS MENU] when you press
[Enter] key.
Caution: Do not run RUNNING TEST with only CACHE MEMORTY TEST selected. To do so
will make it impossible to end RUNNING TEST once started because of the CACHE
MEMORY TEST specification. Be sure to select one other test item at least in
addition to CACHE MEMORY TEST.

[2] Programming RUNNING TEST

You can program the contents of RUNNING TEST using [Test Item Editor]. [Test Item Editor] is acces-
sible by selecting [DIAGNOSTICS MENU]-[06. OPTION]-[03. TEST ITEM EDIT].
(2) With [06. OPTION] selected from the menu, press [Enter] key.
[OPTION] will appear.

[ OPTION ]
01. DIAGNOSTICS TEST
02. RUNNING TEST 01. OPTION TEST
03. DISK UTILITES02. CHILD PROCESS
04. LOG UTILITIES03. TEST ITEM EDIT
99. EXIT TO DIAGNOSTIC TEST MENU
06. OPTION
99. EXIT
(3) From [OPTION] that appears, select [03. TEST ITEM EDIT] with the arrow keys, and press [En-
ter] key.
[Test Item Editor] will appear.
Test Item Editor [RUNNING TEST]
[ ]
Loop Count (1-65534, 0=inifinity) 00000 Error Stop N O
T-No. TEST NAME S-No. SUB TEST NAME (01/14)

01. SYSTEM TEST 01. ROM Checksum
02. MEMORY TEST 01. Conventional memory
02. MEMORY TEST 02. Protected memory
02. MEMORY TEST 03. RAM refresh
02. MEMORY TEST 04. Stress test
05. FLOPPY DISK 02. Sequential W/R/C
05. FLOPPY DISK 03. Random address/data
17. IDE HDD TEST 02. Sequential Read
09. REAL TIME CLOCK TEST 02. Backupmemory test
11. CACHE TEST 01. Constant data test
Tab : HELP(Key operation)

(4) Enter in the [Loop Count] field (in which the cursor is blinking) the desired numbers by which
to repeat a diagnostic test for multiple test items you’ll specify later, and then press [Enter] key.
You can enter a number between 0 and 65534. (0 represents infinite times.)
You can move across the five digits with the arrow keys.
When you press [Enter] key, [Error Stop] dialog will appear.
[ ]
YES
N O

(5) From the [Error Stop] dialog, select [YES] or [NO] as required with the arrow keys, and press
[Enter] key.
The option at the top of the diagnostic test items list will be highlighted.
[ ]

(6) With the arrow keys, select diagnostic test items you don’t need for RUNNTIN TEST, and press
[Delete] key to delete them. If there are no items to be deleted, go on to step (7).
[PageUp] key moves the highlight to the first line of the previous page.
[PageDown] key moves the highlight to the first line of the next page.
[Home] key moves the highlight to the first line of the current page.
[End] key moves the highlight to the end line of the current page.
(7) To insert an additional diagnostic test item in the current list, use the arrow keys to select an
item from among the displayed ones: an item before which you want the additional item to be
inserted; and press [Insert] key. Or, if you have no additional items to include, go on to step 10.
[PageUp] key moves the highlight to the first line of the previous page.
[PageDown] key moves the highlight to the first line of the next page.
[Home] key moves the highlight to the first line of the current page.
[End] key moves the highlight to the end line of the current page.
Caution: Be careful selecting a line. An additional test item you’ll specify later is inserted
before the line you select.
[DIAGNOSTC TEST MENU] will appear.
(8) From [DIAGNOSTIC TEST MENU] that appears, select a diagnostic test item you want to check
on RUNNING TEST using the arrow keys, and press [Enter] key.
A sub-test items list corresponding to your selection will appear
(9) From the sub-test items list that appears, select an item you want to check on RUNNING TEST
(10) Repeat steps (6) to (9), as required. When you are done setting up the diagnostic test items and
the sub-test items, select [99.EXIT] from [DIAGNOSTIC TEST MENU] using the arrow keys, and
press [Enter] key.
Caution: Do not run RUNNING TEST with only CACHE MEMORTY TEST selected. To do so
will make it impossible to end RUNNING TEST once started because of the CACHE
MEMORY TEST specification. Be sure to select one other test item at least in
addition to CACHE MEMORY TEST.
The display will be switched back to show [Test Item Editor].
(11) Press [Enter] key.

A confirmation message window will appear.

[ ]

02. MEMORY TEST Do you
03. save data?
RAM refresh
Save to disk
Save to memory
Do not save
(12) If you want to store the contents of your settings on a floppy disk, insert it into the disk drive,
make sure that [Save to disk] is selected, press [Enter] key, and then go to step (13).
Storing the contents of your settings on a floppy disk means that you can run RUNNING TEST based on those
settings even after having restarted the system.
When selecting [Save to disk] and pressing [Enter] key, a comment entry dialog will appear.
[ ]

02. MEMORY TEST
comment: 03. RAM refresh
02.
[ MEMORY TEST 04. Stress test ]
If you want to store the contents of your settings in memory, select [Save to memory] using the
arrow keys, and press [Enter] key.
When you store your settings in memory, you can run RUNNING TEST based on them until you turn off the
system. But once you have restarted the system, you can not get RUNNING TEST run based on your presets.

When selecting [Save to memory] and pressing [Enter] key, [Test Item Editor] will close.
If you don’t want to save the contents of your settings, select [Do not save] using the arrow
When selecting [Do not save] and pressing [Enter] key. [Test Item Editor] will close.
(13) Enter a comment about the contents of your settings in [comment] field (in which the cursor is
blinking) in the comment entry dialog box that appears upon selection of [Save to disk], and
then press [Enter] key.
A file name dialog will appear.
[ ]

Save TEST
02. MEMORY Parameter File 04.
NameStress
[ TESTCE8
test ].PAR and .ITM
1 (14) Enter the file name under which you want to save your settings in the corresponding field (one
in which the cursor is blinking with [TESTCE8] displayed), and press [Enter] key. File name can
be up to 8 characters long (half-sized alphanumeric).
The contents of your settings will be stored in a parameter file (with a .PAR extension) and in an item file (with a
.ITM extension), after which the display will be switched back to show [DIAGNOSTICS MENU].
Caution: Before pressing [Enter] key, check to see if a floppy disk is inserted into the floppy
disk drive.
If no floppy disk is inserted and you press [Enter] key, [Disk Write Error] will
appear. If this is so, insert a floppy disk, select [Retry] with the arrow keys,
and then press [Enter] key.
1 Oct. 2001 4-26 REPLACEMENT

[3] CHILD PROCESS

You can make an entry for an executable file name (with a .EXE or a .COM extension) that can be got started up
in MS-DOS mode into a CHILD PROCSS file (TESTCE8.CLD) as a child process, so that you can run it by
selecting it from the CHILD PROCESS file.
1 Entering a Child Process

You may want to store a CHILD PROCESS file on a floppy disk under the name of TESTCE8.CLD with
“Executable File Name”, “Parameter Option”, and “Comment” added using a text editor or the like. An
executable file entered into CHILD PROCESS file will also be stored on a floppy disk.
You have to add a .com or a .exe extension to “Executable File Name.”
When a parameter option is needed to enter, it can be 30 characters long at maximum.
A space must be inserted after “Executable File Name” and before “Parameter Option.” “Parameter
Option” and “Comment” need to be separated with a semi-colon (;).
xxxxx.exe /x ; test1
xxxxx.exe /xx ; test2
xxxxx.exe /x ; test3
xxxxx.com /xx ; test3
2 Running a Child Process

(2) With [06. OPTION] selected from the menu, press [Enter] key.
(3) From [OPTION] that appears, select [02.CHILD PROCESS] using the arrow keys, and press
[Enter] key.
If no child process file is found, an error message will appear. If this is the case, insert a floppy disk carrying child
process files, and then press [Enter] key.
Child process file not found.

Press [ENTER] key.
[CHILD PROCESS] will appear.
The list appeared shows executable files entered as child processes.

CHILD PROCESS
FILE NAME : xxxxx.exe /x
FILE NAME OPTION ; COMMENT

01. xxxxx.exe /x ; test1
02. xxxxx.exe /xx ; test2
03. xxxxx.exe /x ; test3
04. xxxxx.exe /xx ; test3
(4) To run a child process, select it from the list using the arrow keys, and press [Enter] key.
The selected child process will start. When it is over, the display will be switched back to show [CHILD PROCESS].
(5) To exit [CHILD PROCESS], press [Esc] key.

The display will be switched back to show [DIAGNOSTIS MENU].

[4] DISK UTILITIES

DISK UTILITIES can be used to format floppy disks and also to make a copy of floppy disks.
1 Formatting a Floppy Disk

(2) With [03. DISK UTILITIES] selected from the menu, press [Enter] key.
(3) From [OPTION] that appears, select [01. FLOPPY DISK FOMAT] using the arrow keys, and press
[Enter] key.
The message [Drive number select (1=A; 2=B)?] will appear.
(4) Insert the floppy disk you want to format into the floppy disk drive, and enter [1].
The message [Type Select (1:720KB, 2:1.44MB)?] will appear.
(5) Enter [1] or [2] depending on the disk type to be formatted.

The message [Insert work disk into drive A: Press any key when ready] will appear.
Press the [Enter] key to let the formatting process start..
When it is over, the message [Another format (1:Yes/2:No)?] will appear.
(6) If you want to format another floppy disk, enter [1]. Otherwise, enter [2].
When entering [2], the display will be switched back to show [DIAGNOSTICS MENU].
2 Making a Copy of Floppy Disks

(2) With [03. DISK UTIKITIES] selected from the menu, enter [Enter] key.
(3) From [OPTION] that appears, select [02. FLOPPY DISK COPY], and press [Enter] key.
The message [Type Select (1:720KB, 2:1.44MB)?] will appear.
(4) Enter [1] or [2] depending on the disk type to be formatted.

The message [Insert source disk into drive A: Press any key when ready.] will appear.
(5) Insert the source disk into the floppy disk drive, and press any key.
The contents of the source disk will start being copied.
The message [Insert target disk into drive A: Press any key when ready.] will appear.
(6) Insert the target disk into the floppy disc drive, and press any key.
The copy made in step 5 will start being imported to the target disk.
Upon completion of the copying process, the message [Insert source disk into drive A: Press any key when ready]
will appear. Thereafter, when you take out the floppy disk and press the [Enter] key, you will get the message
[Another copy (1:Yes/2:No)].
(7) If you want to make a copy to another disk, enter [1]. Otherwise, enter [2].
When entering [2], the display will be switched back to show [DIAGNOSTICS MENU].

■ Corrective Diagnostics Program Menus List
Menu Items Sub-menu Items Remarks
01. DIAGNOSTIC TEST 01. SYSTEM TEST Not used.

02. MEMORY TEST Diagnoses memory.
Conventional memory / protect
memory
03. KEYBOARD TEST Not used.
04. DISPLAY TEST Diagnoses display.
05. FLOPPY DISK TEST Diagnoses floppy disk.
06. PRINTER TEST Not used.
07. ASYNC TEST Not used.
08. SCSI HDD TEST Not used.
09. REAL TIME CLOCK TEST Diagnoses motherboard.
10. NPX TEST Diagnoses CPU.
11. CACHE MEMORY TEST Not used.
12. HIGH RESOLUTION DISPLAY Not used.
13. SCSI TEST Not used.
14. CASSETTE STREAMER MT TEST Not used.
15. SOUND TEST Not used.
16. USB TEST Not used.
17. IDE HDD TEST Diagnoses hard disk.
18. ATAPI CD-ROM TEST Not used.
19. HARDWARE MONITOR Not used.
20. LCD DISPLAY TEST Not used.
88. FDD&HDD ERROR RETRY Not used.
COUNT SET
99. EXIT TO DIAGNOSTICS MENU Returns you to DIAGNOSTICS
MENU.
02. RUNNING TEST Runs RUNNING TEST.
01. FLOPPY DISK FORMAT Formats floppy disk.

03. DISK UTILITIES
02. FLOPPY DISK COPY Copies floppy disk.

MENU.
04. LOG UTILITIES Checks error logs.
05. SYSTEM CONFIGURATION Looks at information on system.
01. OPTION TEST Not used.

06. OPTION 02. CHILD PROCESS Executes child process.
03. TEST ITEM EDIT Sets up contents of RUNNING
TEST.
MENU.

Appendix
Blank Page
4 About IP-601M / IP-602 Ver5.x and before and IP-602 Ver6.x and after
Firmware installation method, hard disk configuration, recovery method, and some other condi-
tions are different between IP-601M and IP-602 firmware Ver5.x and before and IP-602 firmware
Ver6.x and after. You need to use the following FDs and procedures according to purposes.
Firmware version-up procedures
IP-602 Ver5.x and before to IP-602

Item IP-601M/IP-602 Ver5.x and before
Ver6.x and after
Firmware FD: Version up FD*1:

Version up
(see p.Appendix-2) (see p.Appendix-4-5)
*1 Before updating the system software of IP-602 Ver5.x and before to IP-602 Ver6.x and after,
the download font is saved in temporary partition for the download font.
In this case, some type of download font may not properly function after the version up. Therefore, you
need always check for the proper functioning of the download font after the version up procedure.
If the version up procedure fails, the download font is erased.
New installation and recovery of firmware
Item IP-601M/IP-602 Ver5.x and befor IP-602 Ver.x and after
Installation to new HD Initial FD + Format FD + Firmware FD FD for initial setup:

(Clean Setup) (see p.Appendix-2) (see p.Appendix-4-5)
R e c o v e r y o f s y s t e m FD for recovery: RECOVERY Disk IP-602 Ver.6.0 and after:

software (see p.Appendix-4-3) (see p.Appendix-4-10)
4 Jan. 2003 Appendix-1 REPLACEMENT

Appendix
4 [1] IP-601M/IP-602 Firmware Ver.5.x and before

1 Procedures for initializing the hard disk and loading the system software
Caution: For IP-601M and IP-602 firmware of Ver5.x and before, you should follow the proce-
dure below.
For the version up of IP-602 firmware to Ver6.x and after, refer to Appendix, page 4-
5.
When you need to upgrade the current system software or reinstall it, complete the following steps.
Caution: • When you use a new hard disk for the first time, follow the procedure below.
1) Remove the IP from the main body printer (copier) and replace the hard disk
with a new one.
For the hard disk drive removing procedure, see chapter 2. Disassembly /
Reassembly.
2) Install the IP on the main body printer (copier). Switch the main body printer
(copier) on.
3) Switch off the IP’s power. Insert the hard disk initial setting floppy disk.
4) Switch on the IP’s power.
5) When you hear a series of bleeps, switch off the IP’s power.
6) Insert the format floppy disk and switch on the IP’s power.
7) When you hear a series of bleeps, switch off the IP’s power.
8) Unload the format floppy disk.
9) Install the firmware.
(1) Insert Disk 1 (System) into the floppy disk drive on the print controller.
(2) Power to the print controller. The system software performs memory test, and the print control-
ler starts as controlled from the disk.
(3) When installation of the content of Disk 1 is over, you will hear a series of beep tones, then take
out Disk 1, insert Disk 2, and press the reset button.
Repeat the process for each of the remaining Disks.
Caution: Be careful not to insert Disks in the wrong order.
(4) When installation of the content of the last Disk is over, take out the Disk, and have the print
controller off.
Caution: The number of Disks depends on the update you use.
(5) Turn on the main body printer and the print controller.
(6) Confirm that the printing system is ready to use, which you can check on the LCD touch screen
of the main body printer, and restart the print controller.
4 Jan. 2003 Appendix-2 REPLACEMENT

Appendix
3 2 CMOS Data Rewriting Procedure
dure below.
When the motherboard or CPU is replaced, it is necessary to rewrite the CMOS data.
It is also necessary to connect the display and the keyboard with the print controller.
Caution: • Never interrupt the CMOS rewriting process halfway through. Be sure to let it be
completed once started. If the process is stopped before it is all over, the system
will not start up next time.
• Never reset the system while the rewriting process is running.
• Never switch the power off while the rewriting process is running.
• Never take out the floppy disk while the rewriting process is running.
• Do not unplug any devices (such as display and keyboard) from the print controller
when the rewriting process is progressing.
• Do not generate any interruptions from the keyboard (operations such as [Ctrl]+[Z]
and [Ctrl]+[Break]) when the rewriting process is progressing.
• Care should also be taken over the power supply environment to insure against
sudden drop in voltage or power failure during the rewriting process. Such irregularities
also make it impossible to get the system started up next time.
(1) Check to see that the print controller is switched OFF, and that the display and the keyboard
are connected.
(2) Power to the display.
(3) Insert the "CMOS Rewrite Tool" floppy disk (containing the DOS system, too) into the floppy
disk drive on the print controller, and press power up the print controller by pressing its power
switch.
(4) Enter the following command, and press [Enter] key.
A:> setcmos w [file name]
(5) The rewriting process has been successfully completed when the screen looks like as shown
below with a prompt.
[**COMPLETE**]
[CMOS DATA WRITE to CMOS]
(6) Take out the floppy disk and check to see that the print controller operates normally, and then
press the reset button.
The print controller gets restarted.
(7) After having rebooted the system, go through the shutdown procedure. Turn [OFF] both the
print controller and the display, and disconnect the display and the keyboard from the print
controller.
Caution: There are occasions when the message [Warning! CPU has been changed / Please
Enter CPU Speed CMOS Setup and Remember / To Save Before Exit!] appears
upon start/restart of the print controller.
If this is the case, press [Delete] key, which causes [CMOS Setup Utility] to start.
Then, press [F10] key, which causes [SAVE to CMOS and EXIT (Y/N)?] to appear.
Press [Y] key, followed by [Enter] key. .
3 Sep. 2002 Appendix-3 REPLACEMENT

Appendix
3 3 Procedures for updating the BIOS and recovering it (Including CPU core step-relevant)
dure below.
The print controller has Dual BIOS, which are the main BIOS and the back up BIOS on the board.
When the main BIOS data is updated, it is necessary to recover the main BIOS data to the backup
BIOS; the following steps 1 to 8 is the updating process and the steps 9 to 14 is the recovering
process.
It is also necessary to rewrite the CMOS data.
When updating and recovering the BIOS, you need to connect the display and the keyboard with the
print controller.
Caution: • Never interrupt the BIOS update/recovery process halfway though. If you do this,
the system would not start again.
• Never reset the system when the update/recovery process is progressing.
• Never switch off the print controller when the update/recovery process is progressing.
• Do not unplug any devices (such as mouse and keyboard) from the print
controller when the update/recovery process is progressing.
and [Ctrl ]+[Break ])when the update/recovery process is progressing.
• Take great care over the power source environment. The system would not start
again if the power failure occurs or there is a momentary voltage drop during the
update/recovery process.
(1) Check to see that the print controller’s power is at [OFF], and that the display and the keyboard
are connected.
Caution: If the print controller is not at [OFF ],shut it down so it is switched to [OFF ].

(3) Insert the “BIOS Write Tool” floppy disk into the floppy disk drive.
(4) Press the POWER switch on the print controller to power up it.
(5) After a while, the MS-DOS should start as loaded from the floppy disk, and a prompt appears.
(6) Enter the following command, and press the [Enter] key. (The following is for use with BIOS
Version F7ATJ. Enter the file name of the version you are using into the underlined columns.)
A:>AF7901 6WXM7_TJ.F7A /SN /PY
Caution: There should be a space after SN.
The BIOS update starts automatically.

When update is over, the message “Programming Flash Memory -XXXXX OK ” appears.
3 Sep. 2002 Appendix-4-1 REPLACEMENT

Appendix
(7) When [[F1] RESET [F10] EXIT] appears, press the [F1] key to restart the system.
Caution: After restarted, you need to keep the [F1] key pressed down until the “Dual BIOS
Utility” screen appears.
(8) When the system starts and the message “Press F1 to enter DUAL BIOS Utility, ESC to Quit”
appears, press the [F1] key.
The Dual BIOS Utility window appears.
Caution: You need to keep the [F1] key pressed down until the “Dual BIOS Utility” screen
appears.
(9) Check to see that “BIOS Recovery” is at “Main to Backup”.
Caution: If a beep sounds 4 times at start-up, press the reset switch to get the system restarted.
(10) Press the [F5] key to select “Start BIOS Recovery”.

(11) Press the [Y] key in response to the message “Are you sure”.
The BIOS copying is carried out.
When recovery is over, the message “BIOS Updated 80000 h bytes programmed ” appears.
(12) Press the [F2] key to get the system restarted.
(13) Rewrite the CMOS data.

Appendix
3 4 Recovery of Print Controller System
dure below.
FDs for recovery-use only are available. You need to confirm and use proper ones.
Overview
The system software of the print controller is contained in the hard disk.
The hard disk in the print controller is divided into drive C, which holds the system software, and drive
D, in which backed-up images are stored, as shown below.
A compressed backup of the system software is held in a separate partition on the same hard disk in
case the system software is damaged at the software level.
When an error condition occures, you can use this backed up system data to recover the print controller.
To restore the print controller system, you need to use the firmware recovering floppy disk. For details
of how to use the floppy disk, refer to the section, “Steps for Recovering Print Controller
System(p.Appendix-4-4).”
Drive C:
Recoverry
System Software
(Primary Partition)
Drive D: Area for backup

(Extended Partition)
Area for future use
Drive Configuration in Print Controller
Drive A
Floppy Disk Drive.
Drive C
VxWorks (realtime OS) and the print controller system, a conventional system file, are stored in a
primary partition on the hard disk.
Drive D
This is an extended partition holding a self-decompressing print controller system compressed file
and a batch file, both for recovering the print controller system.

Appendix
Steps for Recovering Print Controller System
dure below.
Complete the following steps to recover the print controller system.
Caution: As a result of completing the following steps, downloaded fonts, password print
data and scanned image data are lost, then the settings for the print controller are
reset to defaults.
1. Switch off the power.

2. Insert the recovering floppy disk into Drive A.
3. Switch on the power.
The print controller system is automatically recovered using a batch file (this takes about 8 minutes).
The batch processing includes the following:
• Starting up from a floppy disk (about 1 minute and 10 seconds)
• Formatting drive C (about 1 minute)
• Checking the hard disk surface (about 3 minutes and 30 seconds)
• Extracting the compressed print controller system from drive D to drive C (about 2 minutes and 30
seconds)
• Writing the boot codes of VxWorks (about 1 second)
Caution: The time numbers shown above are approximate. The processing time varies
depending on the hard disk condition and contained data size.
4. Check if the process was successful.

A series of blips attests that the process is over.
5. Turn the copier off.
6. Remove the floppy disk.
7. Turn the copier back on to check if it behaves normally.
Caution: If the process was not successful, intermittent bleeping buzzer will sound. If this is
the case, try again from step 1.
If you walk through the steps for a second time and the system is still not recov-
ered, then you need to replace the hard disk.
If the user is using additional fonts, they need to be downloaded again.

Appendix
3 [2] IP-602 Firmware Ver.6.x and after

1 Procedures for initializing the hard disk and loading the system software
Caution: For the IP-602 firmware of Ver. 6.x and after, follow the procedure below.
When you need to upgrade the current system software or reinstall it, complete the following steps.
Caution: • When the version up, use the latest version(IP-602 Firmware Ver.6.x and after).
• Perform these steps with the main body printer (copier) switched off.
Preparation (IP-602 firmware V6.x and after)
In case of version up
FD for Version up : Set up a new partition, save the download font, and upgrade the firm-
ware.
FD for New Setup : Set up the partition and install the firmware.
Caution: • The FD for version up is to be used only when updating the IP-602 firmware
Ver5.x and before to Ver6.x and after.
• The FD for new setup is to be used only when installing the firmware of Ver6.x
and after to new hard disk.
• By inserting the FD, the procedure required automatically takes place. When buzzer
sounds, pull out the FD, insert the next FD, and turn OFF/ON the power switch.
• If any FD is not completed within 30 minutes, follow the step below.
• In case of version up, the setup procedure should be newly performed.
(The version up procedure may not be used twice for any same IP.)
• In case of new setup, carry out the procedure again from the first FD.
Procedure (IP-602 firmware Ver6.x and after)

Follow the procedures below for the new setup and version up.
(1) Insert Disk 1 (System) into the floppy disk drive on the print controller.
(2) Power to the print controller. The system software performs memory test, and the print control-
ler starts as controlled from the disk.
(3) When installation of the content of Disk 1 is over, you will hear a series of beep tones, then take
out Disk 1, insert Disk 2, and press the reset button.
Repeat the process for each of the remaining Disks.
Caution: • Be careful not to insert Disks in the wrong order.

• When the FD is inserted in the wrong order, intermittent bleeping buzzer sounds.
Then, make sure that the FD has been properly installed in the correct order.
3 Sep. 2002 Appendix-4-5 ADDITION

Appendix
(4) When installation of the content of the last Disk is over, take out the Disk, and have the print
controller off.
(5) Turn on the main body printer and the print controller.
(6) Confirm that the printing system is ready to use, which you can check on the LCD touch screen
of the main body printer, and restart the print controller.

Appendix
3 2 CMOS Data Rewriting Procedure
When the motherboard or CPU is replaced, it is necessary to rewrite the CMOS data.
It is also necessary to connect the display and the keyboard with the print controller.
Caution: • Never interrupt the CMOS rewriting process halfway through. Be sure to let it be
completed once started. If the process is stopped before it is all over, the system
will not start up next time.
• Never reset the system while the rewriting process is running.
• Never switch the power off while the rewriting process is running.
• Do not unplug any devices (such as display and keyboard) from the print controller
when the rewriting process is progressing.
and [Ctrl]+[Break]) when the rewriting process is progressing.
• Care should also be taken over the power supply environment to insure against
sudden drop in voltage or power failure during the rewriting process. Such irregularities
also make it impossible to get the system started up next time.
(1) Check to see that the print controller is switched OFF, and that the display and the keyboard
are connected.
(3) Insert the "CMOS Rewrite Tool" floppy disk (containing the DOS system, too) into the floppy
disk drive on the print controller, and press power up the print controller by pressing its power
switch.
(4) Enter the following command, and press [Enter] key.
A:> setcmos w [file name]
(5) The rewriting process has been successfully completed when the screen looks like as shown
below with a prompt.
[**COMPLETE**]
[CMOS DATA WRITE to CMOS]
(6) Take out the floppy disk and check to see that the print controller operates normally, and then
press the reset button.
The print controller gets restarted.
(7) After having rebooted the system, go through the shutdown procedure. Turn [OFF] both the
print controller and the display, and disconnect the display and the keyboard from the print
controller.
Caution: There are occasions when the message [Warning! CPU has been changed / Please
Enter CPU Speed CMOS Setup and Remember / To Save Before Exit!] appears
upon start/restart of the print controller.
If this is the case, press [Delete] key, which causes [CMOS Setup Utility] to start.
Then, press [F10] key, which causes [SAVE to CMOS and EXIT (Y/N)?] to appear.
Press [Y] key, followed by [Enter] key. .

Appendix
3 3 Procedures for updating the BIOS and recovering it (Including CPU core step-relevant)
The print controller has Dual BIOS, which are the main BIOS and the back up BIOS on the board.
When the main BIOS data is updated, it is necessary to recover the main BIOS data to the backup
BIOS; the following steps 1 to 8 is the updating process and the steps 9 to 14 is the recovering
process.
It is also necessary to rewrite the CMOS data.
When updating and recovering the BIOS, you need to connect the display and the keyboard with the
print controller.
Caution: • Never interrupt the BIOS update/recovery process halfway though. If you do this,
the system would not start again.
• Never reset the system when the update/recovery process is progressing.
• Never switch off the print controller when the update/recovery process is progressing.
• Do not unplug any devices (such as mouse and keyboard) from the print
controller when the update/recovery process is progressing.
and [Ctrl ]+[Break ])when the update/recovery process is progressing.
• Take great care over the power source environment. The system would not start
again if the power failure occurs or there is a momentary voltage drop during the
update/recovery process.
(1) Check to see that the print controller’s power is at [OFF], and that the display and the keyboard
are connected.
Caution: If the print controller is not at [OFF ],shut it down so it is switched to [OFF ].

(3) Insert the “BIOS Write Tool” floppy disk into the floppy disk drive.
(4) Press the POWER switch on the print controller to power up it.
(5) After a while, the MS-DOS should start as loaded from the floppy disk, and a prompt appears.
(6) Enter the following command, and press the [Enter] key. (The following is for use with BIOS
Version F7ATJ. Enter the file name of the version you are using into the underlined columns.)
A:>AF7901 6WXM7_TJ.F7A /SN /PY
Caution: There should be a space after SN.
The BIOS update starts automatically.

When update is over, the message “Programming Flash Memory -XXXXX OK ” appears.

Appendix
(7) When [[F1] RESET [F10] EXIT] appears, press the [F1] key to restart the system.
Caution: After restarted, you need to keep the [F1] key pressed down until the “Dual BIOS
Utility” screen appears.
(8) When the system starts and the message “Press F1 to enter DUAL BIOS Utility, ESC to Quit”
appears, press the [F1] key.
The Dual BIOS Utility window appears.
Caution: You need to keep the [F1] key pressed down until the “Dual BIOS Utility” screen
appears.
(9) Check to see that “BIOS Recovery” is at “Main to Backup”.
Caution: If a beep sounds 4 times at start-up, press the reset switch to get the system restarted.
(10) Press the [F5] key to select “Start BIOS Recovery”.

(11) Press the [Y] key in response to the message “Are you sure”.
The BIOS copying is carried out.
When recovery is over, the message “BIOS Updated 80000 h bytes programmed ” appears.
(12) Press the [F2] key to get the system restarted.
(13) Rewrite the CMOS data.

Appendix
3 4 Recovery of Print Controller System
Overview
The system software of the print controller is contained in the hard disk.
The hard disk in the print controller is divided into drive C, which holds the system software, and drive
D, in which backed-up images are stored, as shown below.
A backup of the system software is held in a separate partition on the same hard disk in case the
system software is damaged at the software level.
When an error condition occures, you can use this backed up system data to recover the print control-
ler.
To restore the print controller system, yuo need to use the firmware recoveryng floppydisk for specific
use. For details of how to use the floppy disk, refer to the section, "Steps for Recovering Print Control-
ler System" (p.Appendix-4-11).
Recoverry
Drive C: 1 GB
System Software
(Basic Partition:FAX16)
Drive D: 1 GB
Area for backup
(Basic Partition:FAX16)
Drive E: 20 GB
Data storage area
(Basic Partition:FAT32)
Area for future use
Drive Configuration in Print Controller
Drive A
Floppy Disk Drive.
Drive C
VxWorks (realtime OS) and the print controller system, a conventional system file, are stored in a
basic partition on the hard disk.
Drive D
This is a basic partition of the hard disk holding a recovery file and batch file, both for recovering the
print controller system.
Drive E
Setting information, download font, scanner data, print spool data, etc. are located in the data storage
area.

Appendix
Steps for Recovering Print Controller System
Complete the following steps to recover the print controller system.
Caution: • As a result of completing the following steps, downloaded fonts, password print
data and scanned image data are lost, then the settings for the print controller are
reset to defaults.
• Version of IP-602 firmware after recovery is Ver6.00.
1. Switch off the power.

2. Insert the recovering floppy disk (Recovery Disk IP602 ver6.0.0) into Drive A.
3. Switch on the power.
The print controller system is automatically recovered using a batch file (this takes about 3 minutes).
The batch processing includes the following:
• Formatting drive C (about 0 minute and 27 seconds)
• Checking the hard disk surface (x 3) (about 1 minutes and 36 seconds)
• Copy the boot loader to the drive C (about 0 minute and 1 second)
• Copy the BootRom.sys to the drive C (about 0 minute and 1 second)
• Copy the NOA firmware to the drive C (about 0 minute and 23 seconds)
• Delete the database of the drive E (about 0 minute and 6 seconds)
Caution: Above processing time is standard values. Actually, it may vary depending on the
hard disk condition and data size.
4. Check if the process was successful.

A series of blips attests that the process is over.
5. Turn the copier off.
6. Remove the floppy disk.
7. Turn the copier back on to check if it behaves normally.
Caution: If the process was not successful, intermittent bleeping buzzer will sound. If this is
the case, try again from step 1.
If you walk through the steps for a second time and the system is still not recov-
ered, then you need to replace the hard disk.
If the user is using additional fonts, they need to be downloaded again.

Appendix
[3] Jumper on the Motherboard
JP2
PS/2 ATX Power
JP25 J1 J2
JP26
USB JP27
JP31
PGA 370 GMCH

CPU 82810
JP6 6WXM7
TV/DFP
JP8
J6
JP11 JP32
AMR
IDE2
JP17 BAT1
AC97
JP1
PCISLOT1 JP23
JP7
JP29 JP4
J10 ICH
JP30 PCISLOT2 82801
Main
JP21
BIOS
JP33
PCISLOT3 Backup
BIOS
AU8810
PCISLOT4
JP10 J8
JP28 IT8888 J11
PCISLOT5
JP9
J9
PCISLOT6
ISA1
BZ1
2 Feb 2002 Appendix-5 REPLACEMENT

Appendix
[4] Beep Codes

The print controller’s motherboard is provided with two beep codes.
The first code is used to indicate that there was a video error and the BIOS cannot initialize the video screen to
show additional information. This code involves sounding a single long "beep" followed by three short beep
sounds. The other code indicates the occurrence of DRAM error. This code involves sounding a long beep
repeatedly.
[5] Limitation
1
Object Content
Weekly timer The weekly timer can be set while in Printer mode;
but if there are data in E-RDH you cannot switch
off power until the remaining data are all output.
The copier initializes itself depending on the timer
setting.

Appendix
[6] 25 Mode
The copier has a settings feature for service personnel, [25 mode].
This service handbook describes only settings for the print controller.
For details of the 25 mode, refer to the copier’s Service Handbook.
A. Accessing the Settings
1. Press the copier’s main power switch OFF.
2. While pressing total size set buttons [2] and [5] on the copier control panel, press the copier’s
main power switch ON.
3. From the 25 mode menu screen, select [Software DIPSW Settings].

The 25 mode menu screen appears on the control panel.
B. Definable Settings
■ Action in the case where the key counter dislodges (DIPSW 09-1)
This setting determines what action a copier equipped with a key counter takes when the key counter
dislodges from its position.
Action in the case where the key counter dislodges

(printer)
DIPSW No.
Ignore (default) Same as in DIPSW 09-0
09-1 0 1
NOTE: The action taken when DIPSW is set to [1] depends on the setting for “DIPSW 09-0 Action in the case
where the key counter dislodges (in copier mode)”.
For more information about this, refer to the copier’s service handbook.
■ Reserved Memory (E-RDH memory of copier) Size (10-0, 10-1)

Set this setting to reserve a space for data extension in the E-RDH memory mounted in the copier.
Be sure to set this setting when connecting print controller.
Reserved memory size

DIPSW No.
0 MB (default) 32 MB 64 M B
10-0 0 1 0
10-1 0 0 1
2 NOTE: Set the reserved memory size setting to 32 MB when you install the print controller for first time.
If, with this setting, a memory overflow turns up, expand the copier’s memory. If the memory is expanded to
128 MB or more and a memory overflow persists, set the reserved memory size setting to 64 MB.

Appendix
■ Dmax Value in Printer Mode (15-6)

Set this setting, exclusively in printer mode, to increase print density or inversely reduce toner
consumption.
Dmax value in printer mode

DIPSW No.
1.43 (default) 1.35
15-6 0 1
■ C(K) Count in Printer Mode (16-3)

This setting determines whether or not the number of output sheets of paper is counted when a copier
equipped with a key counter is used in printer mode.
C(K) count in printer mode

DIPSW No.
Don’ t count (default) Count
16-3 0 1
■ New Default Scanning Resolution (19-6, 19-7)

This setting determines a new default value for scanning resolution.
Default scanning resolution option

DIPSW No.
400 dpi (default) 600 dpi 200 dpi 300 dpi
19-6 0 1 0 1
19-7 0 0 1 1
2 NOTE: IP-602 default to 600 dpi.
■ Disable Staple with Mixed Original (21-0)

The default is produce a print output (in real time) each time data whose size corresponds to one
sheet of print is stored in the copier’s E-RDH. With this default setting, printing stops if staple and
mixed original are both set.
To prevent this you can change this setting.
Disable staple with mixed original

DIPSW No.
Enable (real time output) Disabled (loading print
(default) data in a group)
21-0 0 1
NOTE: Selecting Load In A Group does not make staple effective with mixed size documents: outputs are not
stapled. Cancel the staple setting to let start ordinary printing.
In addition, since multiple pieces of print data are read in a group before producing printouts, it is likely that
a memory overflow develops in E-RDH when you try to get a file of large size printed out.

Appendix
■ Action upon Entry of Unidentifiable User ID (23-1)

This setting determines what action a copier with the EKC feature switched ON takes in printer mode
when an unidentifiable User ID is entered.
Here, “Unidentifiable User ID” includes “No User ID”.
Action upon entry of unidentifiable User ID
DIPSW No. Print out seeing the job as

Terminate without
from EKC or other
printing out
authorized user (default)
23-1 0 1
NOTE: When selecting “Terminate without printing out”, a print job is registered on the Non Complete Job List
when it is requested with an unidentifiable User ID.
■ Configuration for IP-601M (23-4)

When installing IP-601M, be sure to set this setting.
Configuration for IP-601M

DIPSW No.
Not configured (default) Configured
23-4 0 1
NOTE: When using IP-601M Firmware Version 5.0 or higher too, you need to set this DIP switch to “1”.
2 The above setting is for IP-601M only.
■ Face-up Output with Thick Sheet 2 + Subtray Selected (23-7)

Set this setting to let thick sheet 2 be output face-up of the subtray.
Face-up output with thick sheet 2 + subtray selected

DIPSW No.
No (default) Yes
23-7 0 1

Appendix
[7] P Feature
Procedures for checking the number of printed out sheets
The copier is provided with a "P feature" that enables you to know how many prints have been produced so far at
a given time. The number of printed out sheets is shown on a printer counter.
1. Switch on power to the copier.
2. Press the P button.
P mode screen will show on the operation panel and it indicates Printer counter.
3. Press the EXIT button to complete the procedure.
[8] Handling Print Controller Mother Board

The following are general guidelines for you to follow when handling the mother board.
Switching off power
Turn the system off, and then remove the power cord plug from the print controller. Otherwise, it may have
a chance that the power is switched on accidentally during transport.
Power Supply Unit
The main unit connectors are required to be connected to the mother board so that the black line of each
connector comes side by side.
Board Height
Always have a spare nylon stand at hand. An old stand is fragile and is likely to be damaged in the removal
process. When replacing the stand, check to make sure that the height of both the old and new stands is
identical. If the mother board tilts even slightly, plugging ad-on cards into the board gets difficult.
Plugging in DIMM Modules
When plugging in DIMM memory modules, refer to "Installation of DIMM Memory Modules" in the service
handbook. The DIMM memory module is held in place by means of the cutouts in its bottom. If the module
is loose and wobbly at the ends, do not push it in with force, but remove it and try again.
Use Proper Tools
Do not use a Phillips screwdriver to remove the mother board from the nylon stand. If you let the screw-
driver slip accidentally, the board pattern easily scratches. Be sure to use a pair of pliers having tapered
ends to hold the wing of the nylon stand at a height of about 1 mm off the board, and carefully take out the
stand.
Ribbon Cable
When reinstalling the ribbon cable for the disk drive, make sure that the color (mostly, red) stripe-marked
lead becomes the #1 lead. For the disk interface as well, the corresponding interface port or mother board
is mostly marked #1. When removing a drive from a cable, be sure to always arrange the #1 lead so as to
come on the same connector side as the power cable.

Appendix
[9] KRDS Setup (IP-602 only)

On the KRDS Setup screen, you can display information on the KRDS transmission/reception test, log or initialize
the setup conditions.
For details of the KRDS Setup, refer to the "KRDS Setup Manual".
KRDS Setup procedure
1. On the Printer Mode Basic screen, open the [Network Setup] screen.
2. By pressing the [KRDS Setup] key, the password input screen as follows appears.
Password : [3069] (unchangeable)
3. By entering the password, KRDS Setup screen appears.

Following items can be set up on the KRDS Setup screen.
• KRDS Test
• KRDS Log
• Init KRDS
4 Jan. 2003 Appendix-11 ADDITION

Blank Page
INDEX
H
INDEX
Handling Print Controller
Motherboard ................................... Appendix-10
Hardware Diagnostics .....................................4-6
Number
J
25 Mode ............................................ Appendix-7
Jumper on the Motherboard .............. Appendix-5
B
L
Basic Operations of Corrective
Diagnostics Program ........................................ 4-1 Limitation ........................................... Appendix-6
Beep Codes ...................................... Appendix-6 LOG UTILITIES ............................................ 4-14
3 BIOS ............................................... Appendix-4-1 M
C Memory Diagnostics ....................................... 4-6
Checking System Profile ................................ 4-5 Memory DIMM Installation Position ................ 2-9
CHILD PROCESS ........................................ 4-27 Motherboard and Connectors ...................... 2-26
3 CMOS Data Rewriting Procedure ..... Appendix-3 Motherboard Diagnostics ..............................4-13
Corrective Diagnostics Program ..................... 4-1 O
Corrective Diagnostics Program
Overall Construction ....................................... 2-1
Menus List .................................................... 4-30
CPU Diagnostics .......................................... 4-10 P
D Procedures for initializing the hard disk
and loading the system software .. Appendix-2 3
Data Flow ....................................................... 1-5
Procedures for updating the BIOS
Diagnostic Test Screen and Diagnostic Test-
and recovering it ........................ Appendix-4-1 3
Interrupted Screen ...................................... 4-2
Product Overview ............................................1-3
Diagnostics on Other Hardware ................... 4-11
Product Specifications (IP-601M) .................. 1-1
Disassembly/Reassembly Procedures ........... 2-3
Programming RUNNING TEST .....................4-22
Disassembly/Reassembly Workflow ............... 2-2
DISK UTILITIES ............................................4-29
Display Diagnostics
(with a resolution of 640*480 or higher) ....... 4-12
Display Diagnostics
(with a resolution of lower than 640*480) .. 4-11
3 Dual BIOS ...................................... Appendix-4-2
E
Error Identification and Countermeasures ... 4-14
Error Status and Countermeasures ..............4-16
Expanding the Print Controller’s Memory ....... 1-6
F
Features of the Print Controller ...................... 1-3
Floppy Disk Drive Diagnostics ....................... 4-9
Front View ...................................................... 2-1
3 Sep. 2002 Index-1 REPLACEMENT

INDEX
R
Rear View ....................................................... 2-1
Removing Cards ............................................ 2-5
Removing the copier interface card
(IEEE1394) ..................................................... 2-6
Removing the CPU and the Heat Sink ......... 2-21
Removing the Disk Drives ............................ 2-10
Removing the Fan ........................................ 2-28
Removing the Floppy Disk Drive ...................2-10
Removing the Front Cover ............................ 2-27
Removing the hard disk drive ....................... 2-12
Removing the host interface card .................. 2-5
Removing the Left and Right Side Covers ..... 2-4
Removing the Network Interface Card ........... 2-7
Removing the Power Supply Unit ................. 2-15
Removing/Installing the Memory DIMM ......... 2-8
Removing/Installing the Motherboard .......... 2-23
RUNNING TEST .......................................... 4-20
S
Starting Corrective Diagnostics Program ....... 4-3
Startup Sequence .......................................... 1-4
T
Troubleshooting .............................................. 3-1
U
Using Corrective Diagnostics Program .......... 4-1
W
Workflow for Print Controller Diagnostics ....... 4-4
Index-2

IP-601M/IP-602: Service Handbook

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IP-601M/IP-602

SAFETY AND IMPORTANT WARNING ITEMS

DANGER, WARNING, AND CAUTION SYMBOLS

DANGER:Action having a high possibility of suffering death or serious injury

WARNING:Action having a possibility of suffering death or serious injury

AUTION:Action having a possibility of suffering a slight wound, medium trouble,

Symbols used for important warning items are defined as follows:

[1] MODIFICATIONS NOT AUTHORIZED BY KONICA

• Using any cables or power cord not specified by Konica.

• Disabling relay functions (such as wedging paper between relay contacts).

• Making any modification to the print controller units unless instructed by

• Using parts not specified by Konica.

[2] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE

WARNING: Wall Outlet

WARNING: Power Plug and Cord

• Do not bundle or tie the power cord.

WARNING: Power Plug and Cord

• When an extension cord is required, use a specified one.

WARNING: Ground Lead

• Pay attention to the point to which the ground lead is connected.

CAUTION: Power Supply Voltage Setting

WARNING: Prohibited Installation Place

WARNING: Nonoperational Handling

CAUTION: Temperature and Humidity

• Be sure to lock the caster stoppers of copier / print controller units.

CAUTION: Inspection before Servicing

• Before conducting an inspection, be sure to disconnect the power plugs

• The area around the fixing unit is hot.

WARNING: Safety Checkpoints

• Check wiring for squeezing and any other damage.

• When disconnecting connectors, grasp the connector, not the cable.

• Carefully remove dust from electrical parts.

• Check cables and sheaths for any damage.

• When replacing a lithium battery, replace it with a new lithium battery

CAUTION: Safety Checkpoints

CAUTION: Safety Checkpoints

• Use a dedicated PLCC pull-out tool when removing IC parts such as PS

• Never touch the terminal of electrical parts with hands.

[3] MEASURES TO TAKE IN CASE OF AN ACCIDENT

4. Diagnosis of Print Controller

[3] Starting Corrective Diagnostics Program ..................................................................... 4-3

■ Workflow for Print Controller Diagnostics ................................................. 4-4

■ Diagnostics on Other Hardware ................................................................ 4-11

■ Error Identification and Countermeasures .............................................. 4-14

■ Other Features ............................................................................................ 4-20

■ Corrective Diagnostics Program Menus List........................................... 4-30

3 [2] IP-602 Firmware Ver6.x and after ..................................................................Appendix-4-5

3 [3] Jumper on the Motherboard ............................................................................. Appendix-5

INDEX ............................................................................................................. Index-1

REVISED EDITION DATE PAGE METHOD

4 Jan. 2003 - REPLACEMENT

2 ■ Product specifications (IP-601M)

REVISED EDITION DATE PAGE METHOD

2 Feb 2002 1-1 REPLACEMENT

Printer Language: PCL5e

Note: Specifications are subject to change without notice.

REVISED EDITION DATE PAGE METHOD

2 Feb 2002 1-2-1 REPLACEMENT

2 ■ Product specifications (IP-602)

Paper Feeding and

REVISED EDITION DATE PAGE METHOD

2 Feb 2002 1-2-2 ADDITION

2 No. of Prints: 1 to 9999