Professional Documents
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Johannessen, J., Olsen, B. & Lumpkin, G.T. (2001) .
Johannessen, J., Olsen, B. & Lumpkin, G.T. (2001) .
related to the domain into which the ``knowledge-sector'' study, data were
innovation is adopted. In other words, to collected from the information technology
assess the nature of an innovation, we need sector (the IT-sector). Both studies included
simultaneously to consider the ``relevant unit both manufacturing and service firms.
of adoption''. Both Cooper (1993) and The general study was part of a larger study
Kotabe and Swan (1995) argued that on critical innovation factors in Norwegian
innovation can be investigated in terms of firms. The study was initiated and sponsored
both newness to the company (the firm-based by the Norwegian Ministry of Local
framework), and newness to the market (the Government and Labor. A field survey was
newness to the market framework). Although designed and survey data were collected from
the firm-based framework is unlikely to reflect eight different industry groups including both
a product's impact on either competitors or manufacturing and service firms. The firms
customers (Kotabe and Swan, 1995), from a were selected from a Norwegian database
broader perspective, the measure does (Bedriftsdatabasen) consisting of all
capture the ability of a firm to service and incorporated firms in Norway. Within each
continue to update the innovative technology group, we randomly selected 750 firms, using
which are key consumer concerns. Thus, even a total of 40 two-, three-, and five-digit
innovations that are primarily new within a NACE codes (Nomenclature geÂneÂrale des
firm may have an impact outside the firm. ActiviteÂs eÂconomiques dans les
Booz, Allen & Hamilton (1982) combined the CommunauteÂs EuropeÂennes): 111, 18, 192,
two approaches in a framework that identifies 193, 20, 21, 23, 24, 28, 630, 28, 752, 297,
six levels of product innovativeness. However, 30, 31, 32, 33, 34, 300, 35, 361, 364, 365,
since innovations can materialize both as new 36, 631, 36, 633, 40, 45, 45, 442, 524, 55,
products and new processes (Utterback and 633, 72, 73, 741, 746, 747, 85. Since not all
Abernathy, 1975; Damanpour, 1996), we of the eight categories contained as many as
argue that newness to a market framework 750 firms, the final mailing included only
represents a view that is too narrowly focused 5,584 questionnaires. The surveys were
on product innovations. To encompass both mailed in January 1996 to the CEOs of these
product and process innovations, we suggest firms as they were considered to be best
that newness to the industry, rather than informed about the extent of innovative
newness to the market, represents a more activity within the firm. The questionnaires
broadly-construed and inclusive framework. were followed-up by two written reminders. A
Thus, by ascribing to Zaltman et al.'s total of 267 undeliverable questionnaires were
(1973) notion of ``relevant units of adoption'', returned. Of the 5,050 remaining firms, 696
we envision a continuum of units of adoption returned questionnaires. Of these, 12 could
that is roughly parallel to the degree of not be used for further studies. The final
radicalness continuum. That is, as the count of usable questionnaires was 684 for a
economic unit that adopts an innovation response rate of 13.5 per cent.
becomes more broadly-defined or The second study, the knowledge-sector
encompassing, the impact of the innovation is study, was part of a larger study on innovation
more likely to be radical, that is, organization- and performance in small and new firms
changing or paradigm-shifting. In within knowledge-based sectors in Norway.
operationalizing this distinction, therefore, it The study, which was initiated and sponsored
is important to inquire about both within-firm by the Norwegian Research Counsil, focused
and industry-level innovations to address the primarily on relatively new (< ten years old)
question, ``new to whom?'' SME's (< 100 employees). To highlight the
research question, a field survey was
designed, and survey data were collected from
the Norwegian IT-sector. This sector was
Methodology
chosen in part because a priori studies of the
Sample and data Norwegian IT-sector (STEP, 1995) indicated
The findings reported in this paper are based a higher level of innovations in this sector
on data from two separate studies. For the than in other industry sectors. This gave us
first study, labeled the ``general'' study, data reason to believe that the IT-sector was, on
were collected from eight different industry average, more knowledge intensive than the
groups. In the second study, called the average of all other sectors which we regarded
24
Innovation as newness European Journal of Innovation Management
Jon-Arild Johannessen, Bjùrn Olsen and G.T. Lumpkin Volume 4 . Number 1 . 2001 . 20±31
as important for testing our research activity. Hence, for both studies, we used six
questions. In order to encompass most of the variables to assess the innovativeness of the
value chain-related activities of the IT-sector, firms we examined. These variables are:
we included both hardware and software (1) new products (NEWPROD)
producers, as well as sales and services (2) new services (NEWSERVI);
connected to IT in our sector definition. A (3) new methods of production
total of 12 four-digit NACE codes were (NEWMETO);
selected for this study: 3000, 3200, 3300, (4) opening new markets (NEWMARK);
5164, 6420, 7133, 7260, 7210, 7220, 7230, (5) new sources of supply (NEWMATER);
7240 and 7250. Firms were selected from the and
same Norwegian database (Bedriftsdatabasen), (6) new ways of organizing (NEWORG).
containing all incorporated firms in Norway. The variables are adopted and deduced from
To meet the focus of the overall research Schumpeter (1934; 1939; 1942)[1] and
program, the criteria for selection were: Kirzner (1976; 1985)[2], but have also been
. firms had to be ten years old or less; and used separately by a numbers of researchers
. firms had to have more than two and (e.g. Utterback and Abernathy, 1975;
fewer than 100 employees. Damanpour and Evan, 1984; McGrath et al.,
Initially, 5,631 companies were considered; 1996; Damanpour, 1996). However, the
4,551 companies were excluded as they did composition of innovation variables which are
not meet the above criteria, leaving 1,080 used in the present study has not, to the best
companies to survey. Questionnaires were of our knowledge, been previously used in this
mailed in March 1996 to the CEOs of these form for studying innovation.
firms as they were considered to be best In the general study, respondents were
informed about the firm's innovative activity. asked to indicate on a five-point scale the
The questionnaires were followed-up by two degree to which their company had made
written reminders. A total of 63 undeliverable changes within the last three years to any of
questionnaires were returned. Of the 1,017 the six innovation variables (mentioned
remaining firms, 200 returned completed above) that were of such a nature that they
questionnaires for a response rate of 19.6 per were perceived to be new to the company. For
cent. This rate would seem comparable to each of the areas, respondents were asked to
that achieved in similar studies. indicate the extent of change using a
five-point Likert-type scale ranging from 1 =
Measures ``To no extent'' to 5 = ``To a very great
An extensive literature review was conducted extent''.
prior to operationalizing the constructs to In the knowledge sector study, we
enhance the construct validity of our endeavored to distinguish between radical
measures. To capture the essence of Zaltman and incremental innovations. Drawing on the
et al.'s (1973) definition of innovation as line of arguments made in the literature
``ideas, practices or material artifacts review, we propose that innovation
perceived to be new'', we used six variables to radicalness may be distinguished by
reflect perceptions of different types of classifying it on the grounds of newness to the
innovation. For the knowledge-sector study, ``relevant unit of adoption''. Hence, in order
we also used a question that distinguished to link the issue of ``how new?'' to the
innovations based on the degree of question, ``new to whom?'', we collapsed
radicalness. innovation radicalness into the following two
To operationalize innovation effectively, we definitions: Incremental innovations are any
have argued that we need to ask the question: idea, practice or material artifact that is
what is new? We argue at the outset of this perceived to be new to the firm, but which
paper that the potential for innovations is may have been previously used by other firms.
found in the ``gaps'' that open up as the result Radical innovations, by contrast, are any idea,
of new disequilibrium situations arising from practice or material artifact perceived to be
continuous changes in the state of knowledge. new to the industry. Thus, in the knowledge-
Consistent with prior research, we suggest sector study, we used the firm and the
that, within a paradigm, these gaps can be industry in which the firm operates as the
filled with six different types of innovative distinguishing criteria. Respondents were
25
Innovation as newness European Journal of Innovation Management
Jon-Arild Johannessen, Bjùrn Olsen and G.T. Lumpkin Volume 4 . Number 1 . 2001 . 20±31
asked to indicate (yes or no) whether the sector study in Tables IIa and IIb. The Tables
company had made changes within any of the display the component loadings,
above mentioned six innovation variables communalities, and sum of the squares, as
within the last three years, which were of such well as descriptive statistics.
a nature that they were perceived as new to As only one component was extracted for
the company, but which had been previously each innovation category in both studies, the
used by other firms. They also responded to solution converged after one rotation for both
measures of radical innovation when asked to incremental and radical innovations. Hence,
indicate (yes or no) whether the company had the component loadings showed that the
made changes within the same six areas analysis grouped together items, both for
within the last three years, which were of such radical and incremental innovations, which
a nature that they were perceived as new by on a priori ground, might have been regarded
the industry in which they operated. For an as very similar. Although a number of studies
overview of innovation measures used in the have suggested that we should classify
two studies see the Appendix. innovations according to whether they are
technical or administrative, or process- versus
Analysis product-oriented (e.g. Utterback and
For the innovation variables, separate principal Abernathy, 1975; Dosi, 1988; Teece, 1989;
component factor analyses were used to reduce Damanpour, 1996), our findings support Van
the data and develop and test the validity of de Ven (1986) and Nohria and Gulati (1996)
meaningful constructs. An eigenvalue of one who argue that such distinctions resulted in
was used to determine the number of an unnecessary fragmentation of innovation.
components to extract for further analysis
(Kim and Mueller, 1978). To ensure
Table IIa Varimax-rotated component loadings for incremental innovation
convergent validation, items were retained on a variables in the knowledge-based study
factor if their loading exceeded 0.5 on the
Variable NMean SD Components Communality
primary factor; to ensure discriminant validity,
no variable could load above 0.4 on any NEWPROD 198 1.18 0.38 0.56390 0.31798
secondary factors. To clarify the loadings, the NEWSERVI 195 1.31 0.46 0.55382 0.30672
components were rotated. The varimax NEWMETO 195 1.46 0.50 0.74293 0.55195
rotation method was selected for its simplicity NEWMARK 197 1.30 0.46 0.51997 0.27037
and rigor (Nunnally, 1978). Cronbach's alpha NEWMATER 194 1.41 0.49 0.74867 0.56051
were calculated to ensure internal consistency. NEWORG 192 1.35 0.48 0.51991 0.27031
Eigenvalue 2.77
% Variance 38.00
Findings Alpha 0.67
Note: Listwise missing value treatment
The results from the principal component
factor analysis for the general study are
exhibited in Table I, and for the knowledge-
Table I Varimax-rotated component loadings for innovation variables in Table IIb Varimax-rotated component loadings for radical innovation
the general study variables in the knowledge-based study
NEWPROD 684 3.02 0.98 0.77077 0.59409 NEWPROD 192 1.40 0.49 0.73170 0.53538
NEWSERVI 685 2.86 0.92 0.72582 0.52681 NEWSERVI 190 1.66 0.47 0.63946 0.40891
NEWMETO 681 2.73 1.12 0.72471 0.52521 NEWMETO 191 1.70 0.46 0.74635 0.55703
NEWMARK 682 2.79 1.02 0.70185 0.49259 NEWMARK 191 1.54 0.50 0.65021 0.42278
NEWMATER 669 2.08 1.02 0.58661 0.34412 NEWMATER 190 1.58 0.49 0.76191 0.58051
NEWORG 688 3.00 0.99 0.64187 0.41199 NEWORG 190 1.67 0.47 0.59944 0.35933
Note: Listwise missing value treatment Note: Listwise missing value treatment
26
Innovation as newness European Journal of Innovation Management
Jon-Arild Johannessen, Bjùrn Olsen and G.T. Lumpkin Volume 4 . Number 1 . 2001 . 20±31
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