-Hello, my name is Lucas. I´d like to rent a car in Madrid, on 19th September.

-Certainly. We´ve got two pick-up points: one at the train station, and one at the airport.

-I´m arriving by train, so I´d like to pick up the car at the train station.

-Which class of car would you prefer compact or intermediate?

-I´m not sure. There are three other people travelling with me and we´ll each have a suitcase.

-In that case, you should take the intermediate class. Would you like an automatic car?

-Yes, please.

-When would you like to pick up the car?

-At 8:00 in the morning.

-Ok. The car will be ready for you then. When do you intend to return it?

-My return flight is at 17:15 on 22nd September. I´ll drop the car off at about 15:30 in the
evening, in the airport.

-Fine. Now, if you could just fax me a copy of your driving licence, please.