Professional Documents
Culture Documents
AGENDA
1. BRIEF RECAP
2. MARKET OVERVIEW
Hanwha Life
Manulife Prudential
FWD
Chubb Life
Summary
3. OUR APPROACH
Target audiences overview
Insight
Our story
Campaign roll-out
4. BUDGET ALLOCATION
HIGHLY CONFIDENTIAL
AND INTELLECTUAL PROPERTY
2
AGENDA
1. BRIEF RECAP
2. MARKET OVERVIEW
Hanwha Life
Manulife Prudential
FWD
Chubb Life
Summary
3. OUR APPROACH
Target audiences overview
Insight
Our story
Campaign roll-out
4 BUDGET ALLOCATION
HIGHLY CONFIDENTIAL
AND INTELLECTUAL
PROPERTY
3
BRIEF RECAP
OUR GOALS COMMUNICATIONS OBJECTIVES
To increase Chubb Life brand awareness Introduce Chubb brand name to more people
and foster share of voice/ positive talks Strengthen employer branding, foster career
from the public, contributing to Chubb opportunity at Chubb Life and attract more
Life’s attributes of “craftsmanship, prospects as sales representatives
expertise, and excellent”
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4
REQUIREMENTS
integrated PR plan to support the clip Media effectiveness: no. of visitors, no. of
view (Youtube), click thru rate, cost per click,
launching.
cost per lead, engagement rate
Content strategy that can convey the
“craftsmanship” brand essence in relevant
context to Vietnamese audience.
Demonstrate the highest standards of
ethics, professional knowledge, client
service and productivity – things that
differentiate Chubb Life in the market.
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5
TARGET AUDIENCES
1. PROSPECTS
Males and females, aged from 20 – 45
Who are looking for a professional career as a successful financial
planner/consultant that helps them to decide their potential income while
helping people to prepare for the unexpected in life.
2. INTERNAL
27,000 sales agents
More than 500 employees nationwide
3.THE PUBLIC
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6
AGENDA
1. BRIEF RECAP
2. MARKET OVERVIEW
Hanwha Life
Manulife Prudential
FWD
Chubb Life
Summary
3. OUR APPROACH
Target audiences overview
Insight
Our story
Campaign roll-out
4. BUDGET ALLOCATION
HIGHLY CONFIDENTIAL
AND INTELLECTUAL
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7
HANWHA – FEATURED MILESTONES
“Hanwha Life-
hội tu yêu
thương” với Hanwha Life
Hanwha Life Việt Hanwha Life Hanwha Life Việt
sự tham gia Việt Nam trao
Nam trao tặng Việt Nam: Nam: Top 10
c ủ a 30,000 tặng Trung
Trung tâm Y tế Hành trình Doanh nghiệp
đại lý BH và tâm Y tế cho
cho tỉnh Hòa chinh phục phát triển bền
nhân viên tỉnh Bắc Kạn
Bình những c o n số vững
ấn tượng
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8
HANWHA – ON HYBRID MEDIA
Target audience: The Public
Objectives: Raise brand awareness & Amplify ad-hoc campaign, brand events/activations, Sponsorship/CSR
Tactics: Use hybrid media to spread corporate news & CSR; Use Facebook to amplify information on hybrid media and educate
consumer about products.
Corporate-related news
Amplifying Sponsorship/CSR
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9
HANWHA – HIGHLIGHTED ACTIVITY
(9/2016 - 1/2017)
• Tactics: PR Placement
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TACTICS
- Don’t invest much in media
- Key hook activity mini games
5
0
formats, most is photos, share link, logo
template is used inconsistent.
4
0
4
0
2
0
2
0
2
0
2
0
77
1
0
2
BRAND L PRODUC MINIGAME
IF E S T YL T
40 E
Variety of angles: Stick Content Product posts
PR article, closely relevant with have no link or
Reporting video, with occasions, contact that
awards occasions theme of take users
ceremony, Insurance more steps to
special edition (Health, discover
about Insurance family)
business
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CONFIDENTIAL
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representatives 12
INTEGRITY INNOVATION LEADERSHI PASSIO PROFESSIONALIS
MANULIFE – FEATURED MILESTONES
Manulife ra
Manulife tổ chức mắt giải pháp
hội nghị Nhà đ ầ u tư Một ngày làm tài chính toàn “Tôi chọn sống, tôi
toàn c ầ u mang CEO tại diện kết hợp chọn tái sinh”
d ấ u ấn lịch sử tại Manulife với quỹ đ ầ u tư
Việt Nam 2 / 2 0 18
11/2017 1 / 2 0 18
6 / 2 0 17 10/2017 12/2017
Manulife tiếp tục đ ồ n g
Manulife Việt Nam tiếp
hành cùng giải Marathon Manulife là công ty
tục được vinh danh
q u ố c tế và tổ chức b ả o hiểm nhân thọ
thương hiệu gia đình tin
Nhịp Tim Việt Nam. lớn nhất Việt Nam
dùng
(Năm thứ 3) tính theo vốn điều lệ
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Corporate news
Amplifying ad-hoc campaign, events/activations; Sponsorship/CSR
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Product
Education
Inspirational
Brand
Message
TACTICS
- Selective media investment
- Key hook: mini games
- Trendy visuals
50
905
40
40
26
20
20
20
20
300
10
BRAND L P R OD UC MIN IGA ME
IF E S T YL T
E
Leverage Stick With a lot of Content
on offline closely product, they relevant with
event, TVC with spend most of occasions,
they occasions content to theme of
mention sent Insurance
about information to (health, family)
Brand user and attractive
HIGHLY information prizes
CONFIDENTIAL
AND INTELLECTUAL
PROPERTY
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Music video – Khi người ta lắng nghe Viral clip – Đồng hành cho c u ộ c sống
800k FB Views + 1.5million Youtube views tốt đ ẹ p
2.5 million Youtube views
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Viral clip – Triệu lý do đ ể b ả o vệ Viral clip – 4 phút kì diệu
AND INTELLECTUAL
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2.4 million Youtube views 5.4 million Youtube views
INTEGRITY INNOVATION LEADERSHI PASSIO PROFESSIONALIS 19
PRUDENTIAL – ON HYBRID MEDIA
Target audience: The Public
Objectives: raise brand awareness & Amplify ad-hoc campaign, brand events/activations, Sponsorship/CSR
Tactics: Mostly PR Placement on Tier 1 media + media pitching (for corporate-related news on business & mass media)
TACTICS
- Frequently update
- Selective media investment
- Key hook activity: mini games
- Eye-catching visual
Chuỗi hoạt
đ ộ n g kỷ niệm
Chính thức ra 1 năm gia
mắt ở thị trường Đón Giáng Sinh
nhập thị Người phụ nữ Việt
Việt Nam: Ra Ra mắt Đại sứ tại Bắc Cực
trường Việt Nam đ ầ u tiên
mắt Music video: thương hiệu – cùng Lê Hoàng
chạy Marathon ở
Nam
“Sống đầy từ Tóc Tiên 9 / 2 0 17 G ian g Bắc Cực
12 / 2 017
hôm nay”
9 / 2 0 16 12/2016 3 / 2 0 17 8 / 2 0 17
10/2017 3 / 2 0 18
Promote FWD Bảo hiểm miễn
Tiểu cảnh Thủ môn Bùi Tiến
C ả nhà vui phí cho 100.000
Giáng Sinh Dũng, Tóc Tiên,
khỏe khách hàng trên
2016 Hoa hậu H’hen
Tiki.vn
Nie tham dự sự
kiện
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22
FWD – ON HYBRID MEDIA
Target audience: The Public
Objectives: Raise brand awareness & Amplify ad-hoc campaign, brand events/activations, Sponsorship/CSR
Tactics: Mostly PR Placement on Tier 1 media
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23
FWD – ON SOCIAL MEDIA
Target audience: Youth, modern and dynamic
Objectives: Raise awareness & gain engagement
Tactics: Smart use of trendy platforms: music,
travel and sports. Use KOLs as key hook
Invest a lot in video content: TVC, Music video, viral
clip, product infographic video, video social post.
TVC – 560k FB views + 2.4k FB video post – 295k views
Youtube views
Instruction video
& promotion –
Educate consumer
how to pronounce
the brand name
correctly
790k FB views
24
FWD FACEBOOK FANPAGE
TOTAL FANS: 76,771
AVERAGE ENGAGEMENT: 500-1,000 (interaction + comment + TARGET AUDIENCE: 22 – 45,
share) unisex, modern, working
FREQUENCY: 2-3 posts/week
TACTICS
- Selective media investment
- Key hook activity: KOL content, viral video, mini
games
- Eye-catching visual
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Oct – Dec Jan – Mar *Facebook, March, 2018
PROPERT
17 18
INTEGRITY INNOVATION LEADERSHI PASSIO PROFESSIONALIS 27
CHUBB LIFE – ON TRADTIONAL & HYBRID MEDIA
Medical
• “Ánh mắ t trẻ thơ”: khám mắ t miễn phí cho trẻ em nghèo
• Fun Run BBGV: chạy b ộ gây quỹ
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2. MARKET OVERVIEW
Hanwha Life
Manulife Prudential
FWD
Chubb Life
Summary
4. OUR APPROACH
Target audiences overview
Insight
Our story
Campaign roll-out
5. BUDGET ALLOCATION
HIGHLY CONFIDENTIAL
AND INTELLECTUAL
PROPERTY
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AND INTELLECTUAL
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INTERNAL
Who they are
• 27,000 sales agents
•More than 500 employees nationwide What
they care
• Self-motivation & recognition to be proud of their career as someone who help other people
to prepare for unexpectedness in life.
• Inspire the prospects
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It is because in the start, becoming a life insurance sale agent give them power to decide their potential
income. In the middle, this meaningful career provides them various reasons to stay with their choices.
In the end, it leads them to ultimate goal of achieving the status of financial freedom.
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WHAT HAPPENED?
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2.8
is supposedly the average number of
of contracts
personal relations which are “qualified”
signed per sale
enough to be converted to contracts.
agent
(*) Source: IAV, June 2017
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While personal relationship is limited and can be converted without much effort and knowledge,
professional relationship is limitless and expandable thanks to proper preparation including learning,
training, servicing, etc.
HIGHLY CONFIDENTIAL
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CRAFT YOUR
FUTURE CAREER
With craftsmanship at the heart of our
business, defined as highest standard of
ethics, professional knowledge, client
service and productivity, we ensure your
potential is discovered, your
professionalism is unlocked and your
future career is successfully built.
HIGHLY CONFIDENTIAL
AND INTELLECTUAL
PROPERTY
Portrait a potential Chubb Life sale agent Define Chubb Life’s craftsmanship brand With craftsmanship, Chubb Life motivate
with 2 top qualities: passionate to decide essence via high standards of ethics, prospects and internal not only to develop
Objective career but also to inspire and support other
their future income and to help people professional knowledge, client service and
productivity. people to be successful, too.
Key message Unlock your potential Unlock your professionalism Unlock your future
HIGHLY CONFIDENTIAL
AND INTELLECTUAL PROPERTY
Portrait a potential Chubb Life sale agent Define Chubb Life’s craftsmanship brand With craftsmanship, Chubb Life motivate
with 2 top qualities: passionate to decide essence via high standards of ethics, prospects and internal not only to develop
Objective career but also to inspire and support other
their future income and to help people professional knowledge, client service and
productivity. people to be successful, too.
Key message Unlock your potential Unlock your professionalism Unlock your future
HIGHLY CONFIDENTIAL
AND INTELLECTUAL
PROPERTY
Thách thức và cơ hội c ủ a đại diện kinh doanh b ả o hiểm ở Việt Dan Tri Online
Nam Homepage/
Kinh Doanh
Những điều b ạ n c ầ n biết trước khi trở thành đại diện kinh Thanh Nien Online
doanh b ả o hiểm Homepage
Một nghề nghiệp nhân văn c ầ n được xã hội nhìn nhận đúng Vietnamnet Online
Homepage
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ALWAYS-ON CONTENT ON FACEBOOK FANPAGE
Frequency: 1 post/week, 4 posts in total
Duration: 1month – May, 2018
Week 2 Bạn có thích hợp đ ể trở thành một đại diện kinh doanh b ả o hiểm
Những điều bạn c ầ n biết trước khi quyết định trở thành một đại diện kinh
Week 3
doanh b ả o hiểm
Week 4 Có quá nhiều thứ phải học, tôi phải b ắ t đầu từ đâu?
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CÓ NHỮNG THỰC TẾKHÔNG NHƯ Khi tôi nói tôi làm đại diện kinh doanh b ả o hiểm:
TA NGHĨ…
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Điều Chubb Life mang lại cho bạn chính là kiến thức thật
vững chãi về ngành b ả o hiểm và bạn phải học t ậ p thật
kiên trì mỗi ngày, tôi luyện b ản thân đến khi đủ đ ể tự tin đối
mặt, giải quyết với từng định kiến một, bạn sẽ mạnh m ẽ và
rắn rỏi lên từng ngày cùng với đ a m mê c ủ a mình.
#ChubbLifeVietnam
Liên hệ Chubb Life đ ể tìm hiểu thông tin các gói b ả o hiểm
dành riêng cho bạn tại:
Hotline: (84 28)3827 8123
Website: http://life.chubb.com/vn Email:
chubblife.vietnam@chubb.com
HIGHLY CONFIDENTIAL
AND INTELLECTUAL
PROPERTY
Portrait a potential Chubb Life sale agent Define Chubb Life’s craftsmanship brand With craftsmanship, Chubb Life motivate
with 2 top qualities: passionate to decide essence via high standards of ethics, prospects and internal not only to develop
Objective career but also to inspire and support other
their future income and to help people professional knowledge, client service and
productivity. people to be successful, too.
Key
Unlock your potentials Unlock your professionalism Unlock your future
message
Viral clip
Social experimental video
Live Q&A with experts PR Placement
Tactics Facebook AOC
Facebook AOC Facebook AOC
PR Placement
PR Placement
VIRAL CLIP
UNLOCK YOUR
PROFESSIONALISM
A warm-hearted and enthusiastic young man brings his
energy to work everyday. He has a habit to prepare a
perfect professional look to start a working day.
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8 INTEGRITY INNOVATION LEADERSHI PASSIO PROFESSIONALIS 60
PROMOTING THE LIVE Q&A
Announcing article with link on Large banner on homepage
VnExpress.net homepage during 1 week to call online
reader to send their questions
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PRESENT FROM
Attendee
INSURANCE
PRESENT FROM CHUBB LIFE MDRT – CHUBB
ASSOCIATE VIETNAM LIFE
Insurance in Vietnam and sale • Online interaction about sale Q & A about their tips and
Topic force’s challenges agent – Scope of work in experiences
insurance and Chubb
• How to be success in sale
insurance and in Chubb life
especially
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8 INTEGRITY INNOVATION LEADERSHI PASSIO PROFESSIONALIS 62
AMPLIFYING ARTICLES ON HYBRID MEDIA
ANGLE CHANNEL PLACEMENT
Hành trang c ủ a một đại diện kinh doanh b ả o hiểm bao g ồ m VNE Online
những gì? Homepage/Kinh
Doanh
Chu đáo, có đ ạ o đức, tận tâm và hiệu q u ả là 4 yếu tố thành Dan Tri Online
công c ủ a nghề này Homepage
Top những nơi làm việc lý tưởng nhất trong ngành b ả o hiểm Vietnamnet Online
Homepage
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ALWAYS-ON CONTENT ON FACEBOOK FANPAGE
Frequency: 1 post/week, 4 posts in total
Duration: 1month – June, 2018
Week 1 Chuẩn mực đ ạ o đức c ủ a một đại diện kinh doanh b ả o hiểm
Week 2 Tiếp c ậ n khách hàng tiềm năng, bạn c ầ n chuẩn bị những gì?
Week 3 4 yếu tố thành công c ủ a 1 đại diện kinh doanh tại Chubb Life Việt Nam
Minigame
Week 4
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YÊU NƠI LÀM VIỆC – NHIỆT Chỉ với 3 bước đơn giản như sau:
TÌNH GOM QUÀ
Bạn có biết, tầm ảnh hưởng của - Bước 1: comment lời chia sẻ sự chuẩn bị c ủa bạn trước buổi g ặ p gỡ khách hàng, đ ó có thể
môi trường làm việc quan trọng là quán café phù hợp với tính cách c ủa người được hẹn, là b ộ đồng phục chỉn chu và
thế nào đến tinh thần và sự gắn phẳng mượt…
kết của bạn với công ty? Nếu có,
- Bước 2: tag thêm 3 người bạn cùng tham gia.
hãy…
Chubb Life sẽ chọn ra 5 bạn có phần chia sẻ hay và thú vị nhất đ ể gửi tặng những phần
quà vô cùng hấp dẫn. Nhanh tay lên trước khi trò chơi kết thúc lúc XX giờ ngày DD/MM/YYYY
nhé.
#ChubbLifeVietnam
Liên hệ Chubb Life đ ể tìm hiểu thông tin các gói b ả o hiểm dành riêng cho bạn tại:
Hotline: (84 28)3827 8123
Website: http://life.chubb.com/vn Email:
chubblife.vietnam@chubb.com
HIGHLY CONFIDENTIAL
AND INTELLECTUAL
PROPERTY
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AND INTELLECTUAL PROPERTY
Portrait a potential Chubb Life sale agent Define Chubb Life’s craftsmanship brand With craftsmanship, Chubb Life motivate
with 2 top qualities: passionate to decide essence via high standards of ethics, prospects and internal not only to develop
Objective career but also to inspire and support other
their future income and to help people professional knowledge, client service and
productivity. people to be successful, too.
Key Unlock your potentials Unlock your professionalism Unlock your future
message
Nghề b ả o hiểm với Chubb – chiến đấu, thành công và vinh Thanh Nien Online Homepage
danh
Hành trình đưa giấc mơ thành hiện thực từ công việc b ả o hiểm Vietnamnet Online
MDRT – Họ là ai Homepage
Chia sẻ c ủ a TGĐ Lâm Hải Tuấn về tầm nhìn và sứ mệnh c ủ a Dantri Online
Chubb Life Việt Nam Homepage
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ALWAYS-ON CONTENT ON FACEBOOK FANPAGE
Frequency: 1 post/week, 4 posts in total
Duration: 1month – July, 2018
Week 2 Chia sẻ c ủ a tổng giám đ ố c kiêm chủ tịch HĐQT Lâm Hải Tuấn
Week 3 Đội ngũ chuyên gia “triệu đ ô ” huyền thoại c ủ a Chubb Life – Họ là ai?
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Khi một t ậ p thể đủ đoàn kết thì mới cùng phát triển được. Muốn đi
nhanh hãy đi một mình, muốn đi xa hãy đi cùng nhau”
Trích lời : Quản lý c ấ p cao XYZ – Danh hiệu MDRT năm 2017
#ChubbLifeVietnam
Liên hệ Chubb Life đ ể tìm hiểu thông tin các gói b ả o hiểm dành riêng cho
bạn tại:
Portrait a potential Chubb Life sale agent Define Chubb Life’s craftsmanship brand With craftsmanship, Chubb Life motivate
with 2 top qualities: passionate to decide essence via high standards of ethics, prospects and internal not only to develop
Objective career but also to inspire and support other
their future income and to help people professional knowledge, client service and
productivity. people to be successful, too.
Key message Unlock your potential Unlock your professionalism Unlock your future
CONTENT PRODUCTION
1,440
FB Posts (12 posts) 32,832,000
9 Articles on online media
*Exculding photo shooting
PR PLACEMENT
Media partnership with VnExpress, including 1-week online banner, 1 live Q&A and 2 articles
9 articles on online media
12,644 288,272,728
HIGHLY CONFIDENTIAL
AND INTELLECTUAL PROPERTY