Create safe and convenient tourism

through implementing CHSE protocols

BUSINESS CHALLENGE
Tourism is the most affected sector during the pandemic, this happens because travel and tourism are generally
held in mass, so the crowd is inevitable. In line with the uncertainty about when this pandemic will end, the
government makes a serious effort to adapt to this pandemic, so the public can travel. This is the important
thing to do so that tourism can survive, considering some regions depend on tourism for economic income.
Tourism activities are contrary to activities restrictions to prevent the spread of covid-19, thus causing
restlessness for tourism stakeholders.

WHAT IS CHSE?
Cleanliness, Health, Safety and Environment Sustainability (CHSE)
promotes a clean, healthy, safe and friendly environment. CHSE is a
policy implemented by the government, especially by the Indonesian
Ministry of Tourism and Creative Economy. CHSE present as a solution
to the opportunity and thread of travel in the pandemic.

WHO IS IT FOR?
CHSE certification is the process of granting certificates to tourism businesses, other related businesses/facilities
related to tourism, the community environment, and tourism destinations. Bureau Veritas support tourism
business includes the following: tours & travel agency business and hotel business.
CLEANLINESS, HEALTH, SAFETY
AND ENVIRONMENT SUSTAINABILITY

WHAT ARE THE KEY BENEFITS OF BEING CERTIFIED CHSE?

Security: Guarantee high level Comfort: Ensure that the place

of cleanliness, health, safety, is convenient to visit.
and environment sustainability.

Satisfaction: Fulfill visitor’s Trust: Assure visitor feel safe

expectation towards products from the threat of the spread
and services. Covid-19 also feel secure doing
tourism activities.

HOW DO I CERTIFY?
Key steps in our certification process are:
SURVEILLANCE
• Definition of certification scope AUDITS

• Pre-audit (optional): diagnosis

CERTIFICATE CONTINUAL IMPROVEMENT
of your current position against standard ISSUED
• Customer focus
• Certification audit performed in 2 stages: •
•
Leadership
Process approach
• System approach to
- Stage 1 - Readiness review performed to verify that the management
• Continual improvement
organization is ready for certification. This is performed though • Fact based decision- making DEFINITION OF
application review process for all prerequisite documents. STAGE 2 CERTIFICATION
SCOPE
- Stage 2 - Evaluation of implementation, including the
effectiveness of the management system of the organization PRE-AUDIT
STAGE 1 (OPTIONAL)
• A certificate valid for 3 years is issued upon satisfactory results
of stage 2 audit

• Surveillance audits to verify that the management system continues to

fulfil the requirements of the standard and monitor the continual improvement
• Re-certification after 3 years to confirm the continued conformance and
effectiveness of the management system as a whole

WHY CHOOSE BUREAU VERITAS?

NETWORK
With 148,000+ active ISO certificates and +7,400 skilled auditors, Bureau Veritas is present in
140 countries with local specialists in 80 countries.
EXPERTISE
Our auditors have extensive knowledge of specific industry sectors, local regulations, markets and
language that enables them to provide solutions adapted to your needs.
RECOGNITION
Bureau Veritas Indonesia has been assessed and accredited by National Accreditation Body of
Indonesia (KAN).
MARK OF LOCAL & GLOBAL RECOGNITION
The Bureau Veritas Certification mark is a locally & globally recognized symbol of your organization’s
ongoing commitment to excellence, sustainability and reliability.

PT Bureau Veritas Indonesia

For more information:
Wisma 76 Building, 21st Floor
MKTCertification.indonesia@bureauveritas.com Jl. Let. Jend. S. Parman Kav.76 Slipi
www.bureauveritas.id Palmerah - Jakarta Barat 11410
Phone: +62(21) 53 666 861
Fax: +62(21) 53 666 870