SENARAI NAMA PEMERIKSA KEDUA KOD KURSU

SEMESTER OKTOBER 2021 – FEBRUARY 2

NAMA PENSYARAH KOD

1 NADIAH MAISARAH ABDUL GHANI CSM501
ENT530
2 NORLIZA SAIFUL BAHRY CSM552
CSM605
ENT530
3 RAHAYU HASANORDIN CSM401
CSM510
ENT530
4 MOHAMMAD ZAIM MOHD SALLEH CSM551
ENT555
5 NOOR AZLINA MOHAMED YUNUS CSM452
CSM604
ENT530
6 NUR LIANA KORI CSM554
ENT530
7 AZMI MAT CSM602
8 ABDUL KADIR OTHMAN (PM DR.) CSM605
9 AINUNNAZLEE MOHD ALI CSM503
ENT530
10 LAILATUL FAIZAH ABU HASSAN CSM502
ENT530
11 MOHD KHIRZAN BADZLI (PM DR.) ENT530
12 MUHAMMAD HAFIZ ABD RASHID (DR.) CSM604
ENT530
13 AIDA AZLINA MANSOR (DM52) CSM552
ENT530
14 SYUKRINA ALINI MAT ALI (DM52) MGT555
ENT530
15 AHMAD ZUHAIRI ZAINUDDIN CSM502
ENT530
16 NUR NAJJAH ABDUL RAHIM CSM510
ENT530
SATU KUMPULAN SAHAJA UNTUK DIPERIKSA OLEH PEMERIKSA KE DUA
KSA KEDUA KOD KURSUS BA234
BER 2021 – FEBRUARY 2022

KURSUS
MARKETING IN CUSTOMER SERVICE
PRINCIPLES OF ENTREPRENEURSHIP
MANAGING CUSTOMER KNOWLEDGE AND RELATIONSHIP
ISSUES IN CUSTOMER SERVICE
PRINCIPLES OF ENTREPRENEURSHIP
PERSONALITY ENRICHMENT
CUSTOMER RETENTION AND SERVICE RECOVERY
PRINCIPLES OF ENTREPRENEURSHIP
SERVICE MANAGEMENT
DIGITAL ENTREPRENEURSHIP
CUSTOMER SERVICE PRINCIPLES
STRATEGIC CUSTOMER MANAGEMENT
PRINCIPLES OF ENTREPRENEURSHIP
CONFLICT MANAGEMENT AND NEGOTIATION STRATEGIES
PRINCIPLES OF ENTREPRENEURSHIP
QUALITY IN CUSTOMER SERVICE
ISSUES IN CUSTOMER SERVICE
LEADERSHIP IN CUSTOMER SERVICE
PRINCIPLES OF ENTREPRENEURSHIP
CONTACT CENTRE MANAGEMENT
PRINCIPLES OF ENTREPRENEURSHIP
PRINCIPLES OF ENTREPRENEURSHIP (SHAH ALAM)
STRATEGIC CUSTOMER MANAGEMENT
PRINCIPLES OF ENTREPRENEURSHIP
MANAGING CUSTOMER KNOWLEDGE AND RELATIONSHIOP
PRINCIPLES OF ENTREPRENEURSHIP
BUSINESS ANALYTICS
PRINCIPLES OF ENTREPRENEURSHIP
CONTACT CENTRE MANAGEMENT
PRINCIPLES OF ENTREPRENEURSHIP
CUSTOMER RETENTION AND SERVICE RECOVERY
PRINCIPLES OF ENTREPRENEURSHIP
MERIKSA KE DUA
 PEMERIKSA KE DUA
AHMAD ZUHAIRI ZAINUDDIN
DR. MUHAMMAD HAFIZ ABD RASHID
MOHAMMAD ZAIM MOHD SALLEH
AZMI MAT
NADIAH MAISARAH ABDUL GHANI
NUR NAJJAH ABD RAHIM
NUR NAJJAH ABD RAHIM
MOHAMMAD ZAIM MOHD SALLEH
NORLIZA SAIFUL BAHRY
PM DR. MUHAMMAD ISKANDAR HAMZAH
LAILATUL FAIZAH ABU HASSAN
NUR LIANA KORI
LAILATUL FAIZAH ABU HASSAN
DR. SYUKRINA ALINI MAT ALI
NUR NAJJAH ABDUL RAHIM
NOOR AZLINA MOHAMED YUNUS
AZMI MAT
RAHAYU HASANORDIN
DR. AIDA AZLINA MANSOR
AINUNNAZLEE MOHD ALI
DR. SYUKRINA ALINI MAT ALI
DR. HARLINA ABDUL HAMID
NUR LIANA KORI
NORLIZA SAIFUL BAHRY
MOHAMMAD ZAIM MOHD SALLEH
AINUNNAZLEE MOHD ALI

PM. DR MOHD KHIRZAN BADZLI A RAHMAN

AINUNNAZLEE MOHD ALI
NUR LIANA KORI
RAHAYU HASANORDIN
AHMAD ZUHAIRI ZAINUDDIN