THE TRAVEL MANAGEMENT CYCLE

(CONTINUATION)
 BOOKING CARD FOR TRAVEL
THE WORKING FORM OF THE OPERATIONS DEPARTMENT.

❑STATES THE COMPLETE RECORD OF THE PASSENGER

❑PROVIDES A HISTORY OF ACTIONS TAKEN LIKE:
▪CONFIRMATION,
▪ OPTION DATES
▪OTHER RELEVANT INFORMATION
DETAILS
❑DATE: THE DATE THE CARD IS ISSUED
❑REFERENCE NUMBERS: THE REFERENCE NUMBER/CODE FOR THIS TRANSACTION.
SOME ORGANIZATIONS DO NOT WRITE ANYTHING IN THIS BOX UNLESS A
DEPOSIT PAYMENT IS MADE.
❑NAMES: WRITE THE PASSENGERS FAMILY NAME FOLLOWED BY A SLASH THEN
FIRST NAME AND TITLE. WRITE THE AGE OF THE CHILDREN, IF ANY. WRITE THE
TOTAL NUMBER OF PASSENGERS.
❑HOME ADDRESS, PHONE NUMBER AND THE EMAIL
❑COMPANY NAME, ADDRESS AND CONTACT PERSON: IF THE TRANSACTION IS
OFFICIAL COMPANY TRAVEL
 DETAILS
❑FLIGHT ITINERARY: REQUESTED OR BEST SUITED TO THE CLIENTS’ ITINERARY
1. DATE: DATE OF TRAVEL. WRITE THE DAY AND MONTH IN 3 LETTERS LIKE 03 JAN
2. FROM: THE POINT OF ORIGIN. A CITY CODE WILL DO
3. TO: WRITE THE DESTINATION POINT. LAST BOX IS THE LAST DESTINATION POINT
4. FLIGHT NUMBER: WRITE THE ALPHANUMERIC AIRLINE CODE AND FLIGHT NUMBER LIKE 5J 564
5. CLASS: THE BOOKING CLASS CODE
6. ETD: THE ESTIMATED TIME OF DEPARTURE FROM THE CITY OF ORIGIN BASED ON OAG OR GDS
7. ETA: THE ESTIMATED TIME OF ARRIVAL AT THE DESTINAL CITY AS PER OAG OR GDS
8. STATUS: WRITE STATUS AS PER AIRLINE RESERVATION STAFF OR GDS MONITOR
9. OPTION: THE TIME AND DATE OF THE CUT-OFF TIME TO ISSUE THE TICKET
10. PNR: PASSENGERS NUMBER RECORD AS PER AIRLINE RESERVATION STAFF OR GDS MONITOR
11. FARE: WRITE THE SECTOR FARE.
12. TOTAL AIRFARE FOR PASSENGER: PER PASSENGER FARE AND MULTIPLY
13. TOTAL NUMBER OF PASSENGERS
14. TOTAL AMOUNT DUE FOR THE AIRFARES
 DETAILS
❑HOTEL ACCOMMODATIONS: LIST OF HOTEL REQUIREMENTS, INCLUDING
NUMBER OF ROOMS AND APPLICABLE ROOM RATES:
1. CITY: THE CITY WHERE THE HOTEL IS LOCATED
2. ARR: ARRIVAL DATE; CHECK-IN DATE
3. DEP: CHECK-OUT DATE
4. HOTEL NAME:
5. TYPE: TYPE OF ROOM REQUIRED
6. RATE: INDICATE THE ROOM RATE PER NIGHT
7. NUMBER: INDICATE NUMBER OF ROOMS REQUIRED
8. NIGHTS: INDICATE THE NUMBER OF NIGHTS
9. TOTAL: ROOM TYPE RATE TIMES THE NUMBER OF NIGHTS
10. TOTAL HOTEL ACOMMODATIONS: ADD THE TOTAL OF EACH CITY TO ARRIVE AT
A SUM TOTAL
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❑SIGHTSEEING TOURS: THE SUMMARY OF SIGHTSEEING TOURS REQUESTED
1. CITY: THE NAME OF THE CITY WHERE THE TOUR IS REQUESTED
2. DATE: WRITE THE DATE OF THE TOUR
3. SIGHTSEEING TOUR NAME: THE TOUR TITLE
4. HOURS: WRITE THE NUMBER OF HOURS. IF IT IS 8 HOURS, WRITE FULL DAY
5. AM-PM:
6. PP RATE: RATE PER PERSON
7. NO. OF PAX: NUMBER OF THE PASSENGERS AVAILING THE TOUR
8. TOTAL: THE TOTAL SIGHTSEEING TOURS PER DESTINATION
9. TOTAL SIGHTSEEING TOURS: TOTAL AMOUNT DUE FOR TOURS
❑PREPARED BY: YOUR NAME ( THE TRAVEL COUNSELOR)
❑SUMMARY: TOTAL THE AIRFARE, TOTAL THE ACCOMMODATION AND THE SIGHTSEEING TO
DETERMINE THE VALUE OF THE TRANSACTION
 RESERVATION AND THE CONFIRMATION
RESERVATION: ADVANCE REQUEST FOR AVAILABLE SPACE SOMETIME IN THE FUTURE
CONFIRMATION: A WRITTEN ADVICE BY A SUPPLIER THAT A RESERVATION HAS BEEN
ACCEPTED AND WILL BE HONORED THUS THE TERM “CONFIRMED RESERVATION”.
RESERVATION CAN BE DONE THROUGH:
❑MANUAL RESERVATION: DIRECT CONTACT WITH THE SUPPLIER’S STAFF BY MOBILE OR
REGULAR PHONE.
❑ELECTRONIC RESERVATION: THROUGH THE SUPPLIER’S EMAIL ADDRESS OR INTERACTIVE
WEBSITE THAT ACCEPTS RESERVATION AND PROVIDES CONFIRMATION.
❑AUTOMATED RESERVATION: THOUGH A GDS WHEREIN A SUPPLIER IS A MEMBER THAT
PROVIDES AVAILABILITY AND ACCEPTS RESERVATIONS.
 FLIGHT RESERVATIONS
❑MANUAL RESERVATION: THE TRADITIONAL WAY OF PLACING RESERVATION
BEFORE THE ADVENT OF E-COMMERCE. IT IS HIGHLY PERSONAL AND FOSTERS
CLIENT-INTERMEDIARY AND INTERMEDIARY-SUPPLIER COMMERCIAL RELATIONS.
1. SECTOR/LEG REQUIRED: ORIGIN TO DESTINATION
2. DATE OF TRAVEL: DATE THE PASSENGER(S) IS/ARE TRAVELING PER SECTOR
3. FLIGHT NUMBER/CLASS: PREFERRED FLIGHT NUMBER AND CLASS
4. PASSENGERS NAME AND HOW MANY PASSENGERS (ADULTS AND CHILDREN
WITH CORRESPONDING AGES) OR SEATS ARE BEING RESERVED
❑AFTER PROVIDING THE ABOVE INFORMATION, THE AIRLINE WILL GIVE YOU THE
TRANSACTION RESERVATION STATUS WHETHER IT IS CONFIRMED, WAITLISTED,
UNABLE; THE PNR AND THE TICKETING OPTION.
❑IF THE RESERVATION IS WAITLISTED, REQUEST FOR A DAY TO FOLLOW-UP THE
RESERVATION OR SELECT ANOTHER CARRIER, FLIGHT OR DATE OF TRAVEL
❑IF THE RESERVATION IS UNAVAILABLE, SELECT ANOTHER CARRIER, FLIGHT OR DATE
OF TRAVEL
 FLIGHT RESERVATIONS
ELECTRONIC RESERVATIONS:
❑THE USE OF EMAIL CORRESPONDENCE, WRITING TO THE EMAIL ADDRESS OF THE
SUPPLIER AND RECEIVING A REPLY FROM A DEPARTMENT OR INDIVIDUAL. THIS IS
LESS PERSONAL SINCE THERE IS NO DIRECT HUMAN CONTACT.
❑THROUGH AN INTERACTIVE WEBSITE WHERE NO HUMAN IS INVOLVE. FIELDS OR
BOXES IN THE SCREEN ARE FIELD OUT WITH THE NECESSARY DETAILS.
CONFIRMATION ARE PROVIDED FOR CONFIRMED RESERVATIONS.
❑INTERNET PORTALS ARE A SERIOUS THREAT TO TRAVEL AGENTS WHO STILL
OPERATE UNDER THE TRADITIONAL SYSTEM.
 FLIGHT RESERVATIONS
❑AUTOMATED RESERVATIONS: MADE THOUGH A GDS. THIS METHOD PROVIDES
THE AVAILABILITY OF A SERVICE FIRST, ALLOWING THE CLIENT TO MAKE A CHOICE
FIRST. AFTER THE SELECTION IS MADE THE SYSTEM PROVIDES CONFIRMATION
❑AMADEUS AUTOMATED RESERVATION SYSTEM PROVIDES AIRLINE SCHEDULE FOR
MORE THAN 780 AIRLINES AND INFORMATION FOR FLIGHTS THAT HAVE SEATS
AVAILABLE FOR SALE. IT STORES 500,000 CITY PAIRS AND 3.9 MILLION ROUTINGS
AVAILABLE