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Faredeal Travel Agency Case Study P2.jpeg 1 700 × 2 338 Pixels
Faredeal Travel Agency Case Study P2.jpeg 1 700 × 2 338 Pixels
2Officelayout
Kitchen
Theofficespaceisnotusedefficientlyandneedsa
Director
Manuel
Accounts
Managerand and
General
com pl etereorganisa tion.(Forexam pl e,Account sa nd
Manager
Ortega staff(5) GeneralOfficestaffhavetowalktoofartothe
photocopyingroom,etc.)
Marketing
Manager Alsothefollowingfacilitiesarenotavailabletostaff
General
atthemoment:
Data
processing Office a)Acanteeninthebuilding.(Thereareno
(5) (8)
restaurantsnearby.)
Salesstaff b)Aroomforsmokers.(Peoplesmokeoutsidethe
Corporate maindoor.)
Business
Manager
Change Director (12) c)Crèchefacilitiesforstaffwithyoungchildren.
Travel
shop
currencyClaudiaOrtega d)Facilitiesfordisabledstaff.(Therearetwo
disabledstaff.)
Storeroom Toilets
(stationeryand
salesliterature)
Travelshop Lifts
Salesstaff
(8)
Photocopying
Reception
Postroom
(3)
Entrance Mainentrance
STREET
3Workingconditions Task
Faredeal'sdirectorshavecreatedwork
Workingconditions:staffsurvey
groupstoconsiderthereorganisation.
1.72%wantbetterfacilitiesandmoreopportunityto Stageone
expresstheiropinionstotheOrtegas. Workinpairs.Discusswhatactionto
2.65%findtheirwork'interesting'and'enjoyable. recommendforoneofthethreeproblem
35%savtheirwork'lacksvariety',mostlyin areas:
Accounts,GeneralOfficeandDataProcessing. either1)Managementstructure
Absenteeisminthesedepartmentsishigh.
or 2)Officelayout
3.58%wouldpreferflexitimesothattheycanavoid or 3)Workingconditions
travellingtoandfromworkduringtherushhour.
Stagetwo
4.62%thinktheirpayisadequate.
38%(mostlyinAccounts,theTravelShopandthe
Formgroupsofthree.Yourgroupshould
includesomeonefromeachofthepairsin
GeneralOffice)thinktheyareunderpaidbyatleast
10%.Theywantmoreperks,forexample,discounts stageone.Discussyourrecommendations
ontravelandmorecompanysocialevents. forallthreeproblemareasanddecidehow
5.Salesstaffsaytheydotoomuchunpaidovertime toreorganisethecompany.Thencompare
tocompletetheirpaperwork.Therearetoomany thedecisionsmadeineachgroup.
complicatedforms.
6.SalesstaffintheTravelShopcomplainthatpeople
intheCorporateBusinesssectionearn30%to40% Writing
morethanthem,andhaveabetteroffice.Theyalso
receiveend-of-yearbonuses. TheGeneralManagerhasinvited
membersofstafftosendhimashort,
informalreportonhowtoreorganise
thecompany.Asamemberofstaff,write
thereport.
Writingfilepage146
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