Hesya Tri Marthian

From: Octavia, Diana <diana.octavia@hpe.com>

Sent: Wednesday, November 30, 2022 12:32 PM
To: Hesya Tri Marthian; Syamsul, Rahmania; Irwanto, Rony; Bastian, Bastian; Martsela
Rusandi; IT Licensing; IT.System
Cc: HPE Case Management System; ID DISPATCH TEAM; Undaya, Normansyah; Assa,
Christoperson; ID DISPATCH TEAM; Priyanto, Aris
Subject: RE: HPE Support Case 5369278275 for HPE ProLiant DL380 Gen10 Server [ ref:_
00Dd0bUlK._5004oRfoML:ref ]
Attachments: KTP Aris Priyanto.jpg

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Dear Pak Hesya,

Berdasarkan komunikasi via call, case ini akan di support pada hari Senin, 5 Desember 2022 jam 10:00 WIB, oleh
engineer kami Pak Aris Priyanto (+6281119168448).
Berikut kami lampirkan KTP engineer.

“Tips/Suggestion notes:
Kami menyarankan Anda untuk selalu melakukan backup data sebelum teknisi kami sampai dilokasi dan melakukan
perbaikan.
We suggest you to always back up your data before our engineer onsite and perform the repair.“

To ensure your request is attended promptly please open the case through our toll free number: (0018038520668) or
Explore the HPE digital support experience: https://support.hpe.com

Thanks & Regards

Diana Octavia
Indonesia Account Services
HPE Services

From: Hesya Tri Marthian <Hesya.Marthian@linknet.co.id>

Sent: Wednesday, November 30, 2022 11:29 AM
To: Syamsul, Rahmania <rahmania.syamsul@hpe.com>; Irwanto, Rony <rony.irwanto@hpe.com>; Bastian, Bastian
<bastian.bastian@hpe.com>; Octavia, Diana <diana.octavia@hpe.com>; Martsela Rusandi
<martsela.rusandi@linknet.co.id>; IT Licensing <it.licensing@linknet.co.id>; IT.System <IT.System@linknet.co.id>