HRI NOTES

PERSONAL INFORMATION:

First Name:
Middle Name:
Last Name:
Home Address:
Mobile Number:
Date of Birth
Email Address:
Internet Service Provider:
Internet Speed:
With laptop or desktop at home:
Open to work onsite:
Amenable to graveyard shift:
Open to work from home:
Marital Status:
Highest Educational Attainment:
Course:
Year Graduate:
License / Certificate:
Previous Salary Package: Basic Salary: Allowances:
Expected Salary Package:
With NBI clearance and SSS available (Yes/No):

WORK EXPERIENCE:

With BPO Experience (Yes/No):

Length of BPO Experience in months:
More than 6 months handling international voice account (Yes/No):
Length of BPO experience handling a healthcare account in months:
Fresher or Shifter:

Name of Company:
Position:
Account:
Task/Responsibilities:
KPIs/Metrics:
Dates Rendered:
RFL:

Name of Company:
Position:
Account:
Task/Responsibilities:
KPIs/Metrics:
Dates Rendered:
RFL:
ADDITIONAL QUESTIONS:

 This is 100% voice process. Unless change is communicated by the leadership team, your role is to answer phone calls
throughout your shift. Is that something that is you are prepared to do?

 This role is a hybrid work model in which you will be required to report on site 3 times per week and the other 2 days,
work may be rendered at home. This will be your work set up until the end of your contract.  Is that something that
you are able to do?

 If you are hired, you will be based in Alabang, Vector 3  and will be required to report on that site 3 times per week.
while OGA may have offices in other parts of Manila, we are unable to move/relocate employees to other sites. Are
you OK with that? 

 Since there are days that you may work from home, do you have a private space where you would be able to perform
your job responsibilities as an HRdirect Service Advisor free of distractions? If the answer is no, are you prepared to
work on-site everyday?

 Are you open for 3 months fixed term contract?

OTHER REMARKS:
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