Desarrollo Marco Metodologico Aplicacion BPM Universidad Costa Rica

!
"

#$%
& % ' %'

(
) #
*

(
++ ,-#

.
/012

!
3 4

!
5

! "#

$

%
$
#

1+

% &"%
"
' (
)*
% + ! ' %
' % %"' &" %
"
$$
&"

*

/+

( "
% ,+ , ,+ -

% '
% "% '&"

% "
"" *

""$
)

*

- %"(&" .

)*

"% %"

/
-*

6+4

/

2+
0 ) "

" "

/

-' " 1#'

'
$% 2
&"0&"*
2 " ( % 1

3
"

' " '

"% ' "% %

"
"
"
*
2 "

% ' % $ "
%

' .

' " ( (

.
)
"
"
%*
%%' )

'

/
-'

% ")

" ' &"

" *
' % %

"
, - 4567#' ( " .
(

% 1' %' '

' %

'89
%. %
%

*
2

&" $ "

%

%
"(

%

/ &" "0% *

(%
' " &"

1:
%

&"

". $
)

'; %%
"
, < - ' ' 4567#' %
=80 65*>#* 0

1
9
2 / '
2 "

?

) ") % %. +(

+

:% " .
+% %296
6@#
'
% "

A " .
( &"%

"
*
2 ( " )

"
* 2

' %
' %

)
%"*2 +%
% +)

&"

A

%
"
"*
8 %

"
$

% 9
2 / :
)

% % ) "
)$
"* 2
B2" C (
% &" &" "

*2

%(

' )"

$
%

*
0
% " %

'

(

%)

'
%" %

*
7 "3 /

-' &" " 0% '

' 9 %(
' 0 1'
/
'

*

6292" *" ''9" "
" %#'"+%
%
&"
%%

2D2%*

8+7 #4

9+

1+ +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
/+ +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:
6+ 4+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:
2+ +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:
8+ !
3 4
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:
9+
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++5
;+ 4+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++5
<+ !
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++5:
=+
1> +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++18
E*6* 02?-/0-0F***************************************************************************************************************************6@
E*4* -000-02*****************************************************************************************************************************************6@

!"

#$ % &
'

$()*+*
,

- . )
'
E*7* 08-?-0F9F0********************************************************************************************************************4G
E*H* ,28?-*******************************************************************************************************************************************4=
, / ('0
,' /
'0
,, . '
E*@* 9,0!92**************************************************************************************************************************************************76
10+
/ +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++68
65*6* 08-9-02/0-0F02**********************************************************************************************************************7@
0 . '1
0 2 '1
D

0' . '"
0, %
( '3
01 - . )
'3
0" # -.),0
65*4* 90F9090292***********************************************************************************************************************HE
0 -.)4,
0 -.+51
0' 6.751
65*7* 0-9F9/I2**********************************************************************************************************************************@4
0' - . 8-.91
0' +

8+91
0'' - ! )
$
8-!)$913
0', - . )
$
8-.)$913
0'1 )

4 1
0'" *

#
$ 1
65*H* 90F92000***********************************************************************************************************G4
65*@* /90-90902920-0/99**************************************************************************************************GH
0" -$/4+$$.!# +$$$$+!2/ +************************************************************************************************************G@
65*=* 7:4)/ $+)4%+)+4 #**************************************************************************************************G@
65*>* =8080J9K**************************************************************************************************************************GG
0& !*

;(3<+"&
0& 7 ( 30
65*E* L00-20/02?-0F9-2**************************************************************************************=H
0 $=$3,
0
31
65*65* 9-099,-9*****************************************************************************************************************************=@
11+
6>

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++;;
66*6* 9-0M9**************************************************************************************************************************************************==
66*4* 020-02*****************************************************************************************************************==
> 33

;3&
66*7* 20N9********************************************************************************************************************************************************=>
' 7 ?
@
3&
D

' 7 ?
(A(3
66*H* 900-9=8080J9K*******************************************************************************************>6
, !*

;(&
, < <(&"
,' < B
("
,, < 5;
3
,1 < +

0'
," < (0
,3 <
,& < 7 ,
, < /
(''
,0 < ?
B',
, < ',
1/+
2>?

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++169
16+
8>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++120
12+
9> +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++126
18+
;>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++122
19+
=>!!
4++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++12=
1;+ 5++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++182
6=*6* -0M96O0-8?-0//02******************************************************************************************6@H
6=*4* -0M94O92/PF-02Q/9************************************************************************************************6@H
6=*7* -0M97O020FF-02Q/9************************************************************************6G5
6=*H* -0M9HP09090292*********************************************************************************************************6G6
6=*@* -0M9@P-RF2289******************************************************************************************************************6G4
6=*G* -0M9GP020/00-02Q/**************************************************************************6G7
6=*=* -0M9=O0O57569FI0F0F92/*****************************************************************6GG
6=*>* -0M9>O-RF220F-00-902Q/9*******************************************************************6G=
6=*E* -0M9EO08-?-0F9220!9292/*********************************************************************************6GE
6=*65* -0M965O-RF2209029292/*************************************************************************************6=@
6=*66* -0M966P020F0?-090292*********************************************************************6>5
6=*64* -0M964O9S09022****************************************************************************************************6>5
D

6=*67* -0M967P0208?-9S09***************************************************************************6E>
6=*6H* -0M96HP-RF222P08090,0F9**********************************************************************457
6=*6@* -0M96@O09F0FSM************************************************************************************45H
6=*6G* -0M96@P-RF222P0809T-**************************************************************45H
6=*6=* -0M96=PTKJ-2*****************************************************************************************************************45@
6=*6>* -0M96>P29***************************************************************************************************************************45G
6=*6E* -0M96EO294************************************************************************************************************************45G
6=*45* -0M945O-RF22000?-0FF0-0******************************************************************45G
6=*46* -0M946O902922*************************************************************************************************************45=
6=*44* -0M944O/020!92S9029292/************************************************************45>
6=*47* -0M947P0208?-0=80*******************************************************************************************45>
6=*4H* 20N90F90290-!02/?-************************************************************************************446
6=*4@* 90?9 99#***************************************************************************************************447
6=*4G* 02090F-!02/?-**************************************************************************************************44G
6=*4=* -0M990-90F-00-90F9F0******************************************************44=
6=*4>* -0M90208?-09F0?-S-RF220F9292F!92**************476
6=*4E* 90929992009F0-?-*********************************************************************47>
;+ 4(

</%!*020F00-90-2?-*80-03/R896*-0M9F5E>G
9-20,9-!0290F440800906E@E**************************************************************************************************6E
</%!*LS0SF0*80-03,029-<-0F2''4567**************************************************************************************4@
</%!'0!9F?-02*80-0!020S-<0-/'4565************************************************************************4G
</%!,*!2F?-0F9F0*80-030F9?-9*****************************************************************************75
</%!"800-0-0/02?-0S990292*80-0L22'4564**********************************************************7=
</%!3FI-0009*80-03L22'4564******************************************************************************************************HH
</%!&F!09022-0FF/0-0T90-T'80-03L22'4564*********************************************H=
</%!-9I0-/0-0-0F/0-0*80-032-'90FF'<8-/'4567*******************************************H>
</%!0/920/0-02*80-03L22'4564********************************************************************************************************HE
</%!0,0F90902990F99--'80-03L22'4564***********************************************************@5
</%!R020FT0002F*80-03L22'4564**************************************************************@7
</%!'L000!0F90-SF0*80-03L090-/9'4566********************************************************@H
</%!,0,0F90L0*80-0390-/9'4564****************************************************************************************@@
D

</%!19099F?/90L-*80-03L-'456H**********************************************************************@G
</%!"*90F900800-29*80-03
***************************************************************************************G5
</%!3T029*80-03L22'4564***********************************************************************************G4
</%!&-!0F020009/*80-039/'455>****************************************************************************GH
</%!=8080J9K*80-03,029-<-0F2''4567***********************************************************************************G=
</%!0-90*80-03,029-<-0F2''455>***************************************************************************************G>
</%!0-89T090-990292*80-03,029-<-0F2''455>*******************************************************GE
</%!*F90!090292*80-03PF************************************************************************************=G
</%!'*20N90F09I8-0-*80-03L0-R-020'2F9'<8Q--0
9FF9'4565************************************************************************************************************************************************************************=E
8/4HF9-!02/?-P?-

*******************************************************************************************************************************************************************************************>5
</%!180J9K=80*80-03,029-<-0F2''4567*************************************************************************>6
</%!"*0-8?-!02U//02*80-00F9?-9*****************************************************************>4
</%!39/-/92/*80-03092/'4564**********************************************************************************************************>=
</%!&*02F-02Q/992/4564P456G*80-0092/'4564***********************************************>=
</%!9,0!929-*80-00F9?-9*****************************************************************************************>>
</%!'0*9,0!9202Q/92*80-00F9?-9***********************************************************************>E
</%!'*9020!F9*80-03
*****************************************************************************************************E5
</%!'*020902920-0!F9*80-03092/'4564***********************************************************E6
</%!''*90!F0*80-03,029-<-0F2''455>*********************************************************************************************E4
</%!',*02F9080U80*80-030F9?-9************************************************************************************E@
</%!'1*-0-0M0-*80-030F9?-9*********************************************************************************EG
</%!'"*2K0L9F020F9-92*80-00F9?-9***************************************************************************E>
</%!'3*020F0?-090292*80-030F9?-9**************************************************************656
</%!'&*F-0*80-030F9?-9******************************************************************************************************654
</%!'*-RF222P0809*80-030F9?-9*******************************************************************************65@
</%!,0*29*80-030F9?-9*******************************************************************************************************************65>
</%!,*/?-00/9I29099F/990-RF220FV20*80-0
0F9?-9************************************************************************************************************************************************************665
</%!,-RF22000?-0FF0-0*80-00F9?-9************************************************************667
</%!,'*9029$/$*80-030F9?-9*****************************************************************************************************66@
</%!,,*29002929029$/$*80-030F9?-9******************************************************************66G
</%!,1*902999#-+*80-00F9?-9*****************************************************************************66>
</%!,"2900292#-+*80-00F9?-9*************************************************************************************66E
</%!,3-RF2200L*80-030F9?-9******************************************************************************************645
D

</%!,&*-RF2200LO929090?-*80-030F9?-9***********************************************646
</%!,*-802020!920P!*80-030F9?-9********************************************64H
</%!10*-8020LJ092/*80-030F9?-9********************************************************64@
</%!1*-2?-S90?-0FF890-9F?/*80-03!'4567*************************64=
</%!1*-!0F0228?-00T00-922*80-030F9?-9*********************************64E
</%!1'-0R/90/-04564*80-0/-0-*********************************************************************675
</%!1,*89020J!0T64567*80-0389020-**************************************************************************************675
</%!11*F90029FF9*80-030F9?-9***************************************************************************************677
<+ 7
F6**************************************************************************************************************************************************************************************************==
F4**************************************************************************************************************************************************************************************************EH
F7**************************************************************************************************************************************************************************************************EE
FH***********************************************************************************************************************************************************************************************65G
F@***********************************************************************************************************************************************************************************************665
FG***********************************************************************************************************************************************************************************************664
F=***********************************************************************************************************************************************************************************************667
F>***********************************************************************************************************************************************************************************************66H
FE***********************************************************************************************************************************************************************************************66E
F65********************************************************************************************************************************************************************************************645
F66********************************************************************************************************************************************************************************************644
F64********************************************************************************************************************************************************************************************647
D

=+ $(1> (
=+1+
F/

-
" 1#"

+ $ &"
%
$

'
%( " 1 +(
"
(*
'
"
%

"'"%
%)
'
"
%

%

A
A
# "
" %
' " %

.% % * 2 %)' D " )" ) &"1
% 65*6*@#&"1" +)
"
'
&"

4554" 1%'
")

LW
!"#
$ %
D
"%)
(&" % *
0 ' $% " ;) ' ;

D *0 + D '

%
" ' "
" % %

: " &" D
1%2' &" ; % "+% 4
6@#*

"%)&"

"")
'
" . " 1
" ";) '
$%

'
""

" . % %

'

. . "

" *

=+/+

4X
7 XA
%"
*
6@

=+/+1+ "

0 .

'
"%

"*2"
% ) D " %

%&"
" "$

*
F $

")

0A(
2 %.' "

6>6H'
P

6>H7P

2 %.*

F"
H@ A
"% ' (

$ '
%
1% % " ""* - ) ' "
&"+ " %

"

+'
%$' 8%' &" " "

%

*

2)
' 6EH5

'
%
F
;) -;%57G4*

&" ) " " ' %(
6EH6' " +
"(
" &"+
" );&"
'
) ) '

' ) ('% )
" " .3

" "
" %
" " "' "
" %"

' "
"
% '

A(' ' ' "
' %
'
$
"
% *

/(

%A
""

"$

&"
+ ) ' $
6G

%
" ( ) * 2" 1%

%. "

() " )
*

2" % %&"

) %;' %
" $

"
"

" '

'

)

" ") *

0 %" %
" ' $ )
%%)
%"

' &" %
" (%

*

0 )
" .' A %
" ( %"

"
.
) D

' D

$
% ' %. % &"
%" "*

%% ' " )

.
%

A(" *

F

$
"

1%*
( " ' " " %"

'
"
"
% '

"%

%

"3

% "%.D%D'
'
% '

&"

* 2"
6=

%
%

" $
*

0 64
%(
4556' %

>5E>
%)
F '

"
%1
0
" " "
*

=+/+/+ % "

" %

"
" 9
2/
92/#

* )' ) %)

. ' " "
$*

06EH5'

#""2
,1'

+ " (
," 9%

,"

2"%
," * % '

A" '
&" "

2

8'2

9*0 "

" "

" * 0 ++
'
A 6E@E' %
.%)"
%)%
" "

%

% *
' E>5O6=
G

6E@E

' " % &" %
" (

% ' )

% % ' (
' "

'
% .*
6>

0 %

% ) " "

"
%3
<*0 " "

%

% *8" 3/.6*D 5E>G

44
)
6E@E*

0 44
)
6E@E'5E>GO4=
'
) " %
%' "
%

% %
"

%

% '
,

2
2 / * %
"
" "'

% % (

%
% "*

%% %

%

"

%)
%)
2
2
/ * 0 %% %) A 8 2.(
0 "
2
2/ *

A 6EGE'
)
% D%

%"' $(
%
"
' " "'
%. "
)$
% % ' '
"%
) % &" '
6E

%

%.

")

%.
'$%
"
% &"*

0 %% A'
2 $ /
% '

" %
! $

% * 0
%) % "
% %
" '% 3%

! $

%
"

' "( .
"

'
% %

"+"%%*

0 A
6E=H'%
% 0 " 9.

" * 2 %)1 9

" % ' %) 2
2
/ %$
"' " $

" *

%

A6E== 247E=O5@

%
0 " " 8"
! $

% *0 $ " 65
'
$" 4=3
YF

2/ "

"

"
! $

% %

"

Z*
%. ) &" $" *
4> &" Y2 ) ).

2
/ "% ' %

%"' "

&" &"
"Z*

0 >
%
6E=E 2 4@=@O5>

' ") (
,
9
" '
45

"" " "
2
2/ &"'
"

"' $9*

0 6E
%)
6E=E 2-[4GH7 $" 7>'

%
%
0 " 9.' "
3
Y# %
$" 6@E
0 " 9. \#Z
%.
" 9
2 / ' " $

"

' ' % % * +
%
" )
&" 9
"
% ' " "
" '

3 " O&"

$
9 0"

90O % % ' &" $

! $

% *

% "
' %)
" 2
-[ =
4G
%)
6E=E' %
* 6@E

" ' %

" 9

" % "

2
/ *

" %
%A
""' 9

2 / " ""

' " " " " %
')3

%
$")%
%
%&"&"
2"

.

2

46

"
" ( )

" (

%

% '
"

%"

" *

=+/+6+ @( #@(

"
)
' % " "
2
&"0&"' " ) %&"
.W)

$*

F
% %
%&" %

' '

% ' " )"
"
"

"' &" () &"A )
" ' &" ' ) "*
0 ) ")

" + (

," *

(

9' 2
&"0&"
20#'
%

' " Y Z
")

+"

% *0

) )

'' *

2 )" " ".% ' " "

% % "$ % ' %
'
44

)
% .'

%$ " %$'
")
( )*0 ' )

" "
"'
&" () )
% % '

"%

6@

"
"

*

F 20

%
! $

%
!#% $" + $*F )

)% (
"
A '

+% 90"

90*#*

)

% &" ; %A+

) " "

' 9

2 /
2
%
"'+
)
"%
%

&"
%

' '
%
&" %"% %
) " *

$(
% " ' 20+%

.

% ' %.' L!' '

'&"
*

=+/+2+ !( '

0 % + - . )
#' +

$ *
2"
) 1D
"
( )
*
0
1

6E>5' "
)

%

T#' 1 "
47

% .

1

6EE5'

$
0% #'%
"
% ' L%% +% $" ")

(
L
" W 2
% W' ") L%%<
+%' 6EE5#* +
" +

' "
"'$%*
"1
'

%

+

+

1
' 0 " 0# &"
( ' " D%"
.
% *
0 ' 0
) % % &"
( '
%. "
%"+

% ] "
") %]*-) '
%0
"
) %

(' % " "
*
L

1

4555'
%
" % + % #*
"+ ("&"%

"

" D: )
C
' %
BC * % ' %.
% '2D2%+%(
*
"
"%%&#'(")*+*#*#(, & Y

DB

B
D B

'Z* --.'
'
.1D

" "*

7Y
. ' +

$ *
0 %%.

' +*
4H

0 8"4 "
'
%
L 3

<+L *8" 3, <- ''4567*

0 &"
+% " 1D '
&" " %
' %
% 2
" % 2 %#* 0 " "

"

' +
(
'
% %

23
0 "7' "

" G*4*H'

/
%
*

4@

/

" "
!&%&

(*

'&+(4

'!(

)
%

&

* 4

*3"(

0
##$ !"
*#

1$2 1-
1-2 1-$ 1
1
2

<'0 "
2*8" < )"'4565*
=+6+ % 7'

0
A

-O

+%"+A
% O' %(
. +C

C+.
D %OOD %B))C#'%
+( ' " % )

(
" * 0 ; % " ' " %

" % ( %

"

' %.

"' "% %
% "%

"

';
*

"
) " " %
"' D

+
$: ' " .

%
$
" " ;)
%. " % . "
%"
" % % " D '

"%) %*

4G

=+2+ A(%

0 ' 1% ')"%
"
A
"
% %

'
"

"' &" +

%
"
"+(
"

*

%
" %.

"

A

%

&" "
29#*

2 %

$'
%.

"
%
"") '&" "
) *
) " 9

2 / '

"
, - 455G#' % ")

"

" %
" %
" (
" " " "
*

F %
. %
'
%)1 &"'
"

"

" '
. (

" &" "
(
+ ("
*

4=

=+2+1+1+ :!

( (
% %
"
"

)
H

@
'
%&" .%)

D "
2-0 2

0%

#' " &"
+ (

% * '
) "
%

' ) "
)"
%
* 0
"%

+ "
%+)$"

'&" %)"(

*
0
% %

'

" % D% 2 %

%'
%.
% )

"

$ %" 1 2 %
%

"
*0 '" "
% ( *

=+2+1+/+
!

F
%

" "

%
" "
;) '$% "
"" '%
"
%
$
" +
"
+%

")
"

%%

H/ ^3 &" +) % "

@23 F

' % " "

( $ &" %

*
4>

" , - '
+ (

"

%" *

=+2+1+6+ 4

! 5

F .) 9
2/ 92/#

' $%

2
&"0&"*2
&" 92/" "

"
%
"'D
%
29E555O455>

:%) "

&" "

D
' %1
+
% )'" (

*
%.' %)
D
%
' "
% %

' %"+ % +

" "

*F %" "" (
) %
%
*

4E

<,*!" (
) %*8" 3 )

=+2+/+ "
F+ &"' ("

"%
))
"

'
; )

" (
%%

=80'" , - 455>#'
$ ++
&""
"
A
" *

=+2+6+'
0 %

* 0 %
% "%$ '
)
&"

)
. " %(
'
(
% %

=80'
9K 7
* 0 "

% )

%(
" "
" " ;)
75

" %' &" "
( "
" "&"%

" (
$ *

=+2+2+%(
F"

)
'$%

""

'"
A
%( (%

%%

=80'"
, <- '$%" ")

"
* 0 1
&"
.
" "
" '
. "% " &"

% %
"
"
2*

=+8+ 7,"
#
' %(" % (""
9

2/

' %
$

=80
*
)# "
(
"

%
$
=80

*

=+8+1+1+ : >

# _T"1 %%
%
$
)
D
"
`
)# _T"1 "

% "

%
$
" `
# _".

`

76

=+8+1+/+ ) !A

* F
" ";)
"
$
)

%
%
$*
)* F
;)
%
&")

*
* ( %(
; "

'
).)).
&"%
&" % " ' %%"
%
*

* F
+%
2"% '

)

+%

'

.%) *
*
+ % 3
* D
&"
" "
( '%
"(
"*
* "%% #%
29
E555O455>*
* F

"()
%
"(
*
* " % (%' %(
"1*
* "
&" %(

(
( *
* F 9
2 / " "

( " '
*

74

=+8+1+6+ #!
2;, < - 4567#'
&" +)
%
'
%.
"

%
* 0 "
9 2
/ '
"
3
# *2* 9 '
9

2/ '

*
)# *2*,;8.
(',
2
&"
0&"'

*

=+8+1+2+
0
% "

' $% . 9

2 / ' % ")
&" % "
" " %
%
$
%(

+%
2 " % 2 %#*
0$% &" %( " % (

"

% "
2

%
9
2 / '

%%

, <- '455G#*

=+8+1+8+ 7
0
"
" 3
#
%%

"+(

' $ %
"%

$
9
2
/ *
)# %
)

*
77

#
2 &" &"
% '

" +
%(
%

)
( *

7H

10+ $(/
10+1+ %
10+1+1+
2;
%0A 456H# 1%
%"
Y"
"
" % "
"
*Z: %)' "
%. (
' +
L
A &"
3 Y

&" "% "
%
' 1
% "'
%"
Z L '4564#*" '

)

)3 Y " +

%" " " ' +%)W++W^

%+%

" " %a"

&"
"
"
' %
" ) + "
%%
" bZ
'455>#*
%%' L%% +%
" % " "
" "
%
)

&"
" (
)
" " "
;
%
$Z L%%<+%'6EE7#*
" ' J^

%3 Y " "

" (
# &" ( "

%" .% #) " "
%

%Z ' 4567#' " E

@
* E
F*

10+1+/+ :

+ '/%(2".(
&"3
+
"

&" ) " %'
%

+ *
7@

0
%

&" .
"
&" %

"

&"
F

"

"3

%' %
$

" "
%
' $ % '

' &" "

%
$

% '
c '
%

%'

"+"%# /%(! <2".(
'455E#'%%" "@*

<1

! *8" 3*#(&#--$
10+1+6+
L%% +%
" " )
$
'
A 6EE7'

3 Y
"
"

&" %"%.

"

&" " *Z
L
&"
Y+
)"
+ % + + %
% +
+ W +"+ ) ( a .

+
+bZ* 0

" D #

% L '4564#*
%.&"

(%"
'

+
: %% " "

) % " "% )

7G

* 0 "
%)1 &"

"
)
% *

10+1+2+ +
2; L 4564#'
' % '
"
" 3 %
%A )
" :% &" ' "

%
*

<" /
*8" L '4564*

10+1+8+ !( '

0 1%%("")
2% +8
A4554' $ " Y+
JZ 4554#*
"

"%

1'%
$
" L '4564#*
" 'J^
%3
7=

Y

G HI
;
J
B

-.)

B

D =B
D

a% B$

" (

* " ( " &" %. "

% "% %
% "( ' D)

$b 4567#*
, -
%3
;
K
BE

D

B a0
)
" ( 1

%'

bZ 455>#:
%%' " L%
%3 Y

B L B
a"

%

% %
%

"%bZ 455=#*

%.% + $ % "$

%%%

KW
'#3
- . )
8-.)9

;

=

B A
A -.)

D D
D ;

D D
D
D /

89 ;D D
D

D
C
C D 8B9

B a0 "

&"
)
" (
D

' .

7>

D %OOD %
P P
#*%
'
% ' " "' " "
(' "'
$ '%
$+%
3 # ('
A'
% % ' % "%

D % D %' )# ) )
b*
'4567#*

0

+
3
% "

' $ " $* " %%
&" ( ' K + 2W' ! <
8" "
%*'
/";F^
' ( " " 3
Y/
B

C
- .
)
/

D

/

B

/

B

BB

B

-.)

-.) /

B
B B
BD

E .
B

D

. J

GB G

* a0 )"
%

" % * L

"%
'

*0 )"

&" "
%
* &"
" % (

&"
&"1 * 0 &" %)
;) '

* " %

'" "
*'")
"
" &" " ( ]
]

b 2W'4567#*

7E

) '

9K' &"
&" "

'

$' %
)
( '
+( *

10+1+9+ !
1 - . )
M ' 1

"3

10+1+9+1+ '>' $%

MM'
% 2% + 8
^
"
D% $

' %

"
%" "*
%2% + 6==G#
)
7 5B %
"

"
%
% '
)
("

(

$*8
^ 6E66#'" '
"

% $' "

"

%
%% );&"

&" 1 % Y B

Z %
%1
# (" *
0%)%1
"

%

)
* 0
%
&" YZ' )

)
Y )Z*

) "

A'
"

*
%.' 2% +

)
%. % %.&" &" %
;

* 0 &"
"
('
(' %( (*
2; (+"44 4564#' %.
'
6E>5'
&"
$ )
%
:
"

J* 0
W
%' &"
&"
H5

' "
Y P
O
Z*&% ! 6E>4#,+,"A %
1

%

* 2; 9K 7
' 4567#' 1
" " %. .

A

" ' %

$ %
.
)

*$ &"
T T"
% '/

#')
"

$ ' &"
" "

(&"
$
( L '4564#*

A ' % O "
O %)+ %

%

+

#*

" 2 % 2# F^' 455G#* 0
() " " " ( %" '

&" %"

"

%" %"
% "

"* %
) % %)1
5 .
'
&" Y&" Z
" " ( )". "

* J%^'4557#*

10+1+9+/+ ( >!
L%%+%
" #%3

;

D

D a
"
%

A

('

" %
.

% "
'

b 6EE7#*
H6

0 A ' %"+ "

* 0

"

&"A:
A

%A
%% )
'

%
$
*
, < - 455># < 2+ 6EE5#

" D%
3
6*
)

4*

A
7* 0
%
D
H*
%

@* A ""
"
G*
" " ( + " %

)

"
A

" ' L%% < +% 6EE7#
"
$ &"%""
3
6* ! )%)
"
4* F )
%

7* F
%A
"
"
H* F %;
@* 0 )
%A

%

G* %%(

=*
%

"" ;

>* 9+$)
(
U
(

0 '%"
%
$
'

+
0 " 0#'%+)

* F 0 + % +
" "

)

"% '
%
' ( )

) *

H4

10+1+9+6+ >'B#4 >!
2% + 8' D
L%% +% 4554#'
"
$"
"
(&"+

% MM*
0
) " " %
$
)' "
("
+"
$ "%

% ' )% *F %.
% " "

' &" . (

+(
.%:

%

.

%
: % %
)"

(
1
$%
:%"
D
1

%;
% *

2% + 8' LW
< 8 4554# " ( % (
1%*0 "
) %
%3

-.)

B

B
B
=

N<

B
D

B

A

B

N
B

B D
B

L.
KB

B

a $
$

) &" %
) ." &" ) &"
"

***
H7

%( +
' $ +)
&" %A$+ &"+&"
+

O
"

***

"
C( J^
'456H#

' ) "

% *BF

C)
"
.
)

%

%
+ " " $

b*

<3F$
%*8" 3L '4564*

10+1+9+2+ (>!
2;

9K
' "
D

2% + 8 " A 4564' ")

)- /

' "
3

+
-.)

2 -.)D

B

B

D
B

HH

a0
$ " "

0% +

' %" ")
+)
* 0 %"
") % " % ) " % "
% ' )

) " % b '4567#*
$ D 2% +8' A4564' ")
)"
+ "
'
3
B -.)$
D

a\ "
)%

2%

] %"

")]' %

%A$ %;
"
)" %"]
" % ]&""
%"" %b 2 ^ +<8'4564#
F &" (
D%
2 ^ + 8'
%.

9K7*5*+" A &"

% .%
%

A#'
%" ' %"' % %
"
'
" " %. &" " %
# 5
( ) #'
F
+
( #' K

%A# ) ' &" % " %

%

")*
%%' 9K
&"' "' 2. +)

")' "%

%. "
(

:
%% %
'
). "
% &" %
" 9 " 9 %' %

#
.%"- W^

#*
H@

%

&"Y 3%:
"

Z* '4567#
2%)' A4567"")
2"',%8:
&"
&"
( A
"1
")

'" ( % '
""

2 % " +% %

% 0#* . .
BO C
"
%" '
)

)

*
&"
%
'%) $

#

B E* F
Y
% Z*

0 " '
&"
&" "
% /
- . )
#' "
&"

%.
" )
" $% 2'

) ++
%
%

)' % % " "
"
)

% #* F

' % &"
) 2
%. .
%
'
%

' " *
0 .
) ) ( % "

" " (' % % % '
' % % ")' .
"

%
*
F
) ' ' ) ' " %'

% '"
" ( %

"

- "%"

. /

P

T##' % %" 8" >* ('("
D( D* 8'4564#
HG

<&"%" T" T'8" 3L '4564*
0 "
&" " .%
" (

' " )
%

"

*F

%
.&"'
%.
$ " D%

) 8"
+ ' 4554# %
%" 8"E* '$( *
F"
4=
M
" %3

D

B
B

B

B D B D
D
D

* a
W "
&"
W&" )
%.'
%
" %
"
"A"(&" +

* F ] ] "
"" +"%'

' "
)' " b* 2"'9
'<
8'4567#*

%.
&" ( " %'

*
H=

< %$
" *8" 32"'9
'<8'4567*

F "
" (
%

" 29'
0 0 P+ "#*
0 /

''
""

%

%
)"
'

) %

D%
) ' "
.
" %1
* 2"' 9
' < 8'
4567#*
0 "' 8 %

'

&" " %. .
* F
. % % &" %

%
%* 8'4564#*
H>

<0/

*8" 3L '4564*

10+/+
10+/+1+ !
10+/+1+1+
F %
"

- -# "

" " %
#') "
2 +*J+ '
'455H*0
) "
" .' .
' &" %
" % (

A .* 0 A 455@ "

9) % /" 9/#'
)
&"
" " &"
% .
*

%% -
"
.
% L '4564#*
F; % 4*5#"")

4566 9/'4566#'
6*4
$%
% %
-
%
2' &" "
" %
0F'%) ")
4*5 %
%
&"% "

-'"%

%)
%*

HE

10+/+1+/+ ' 7C!
0 %

- (%

%%"% "
"
% .*F" $).
%
3
7, %(,3 '

' %)

"
/ W#*
7, E 3 "
"' "
%'
*
F'
#3. '5*
%39)

'"' *
%
"
D63-/"$

-* -' 4567#' " %
" %

-
% 8"66*

<0%
%

-'8" 3L '4564*
@5

10+/+/+ !

MB $ - . +=
5' J2O0F '
F"
0"

- 2 J)#' "
"
(
9( +
% 2 " "

% 2

922# %
W)*
J^
'4567#*
F "
0F " " %
-' %)

4*5
-' 0F' " - "
% %
% " ) ' % %

65*4*6*6*

10+/+6+ 5

MF MF F"# " "

" "
)*8"
J^ W% J#
A4556*0 7
")
455@ ) 4*5: 75

4564' 4*4*
MF'"
'"%

A
*% "
.
' "

MS

% %
*
%.'
"
)"
% '

' % %
W)* 2
"

% % W^ W
+"%' &" " 0FG* 0 )
MF
% % %)

%
*
"% .

%&""

%
D
" &"
&" % % .
*
MF 4*5' D &" %

-* J^
'4567#*

G
+"%' 0F
A

' "
" " )

' &" " % %

@6

&" - 4*5 " "
'
(
% %
' J8 &"MF4*4;%
'&"% % %
(
MF
" '" %
% )

* J8'4564#

10+6+ $!
2;9K '4567#' $
3
10+6+1+ !( #G!H
F +%
%

%
%
.
%

" ' ;%'
"

'

*
F +%
%

%
'

" (
-*

10+6+/+ B(GH
F % 6H=6O4555
" 0
0 0
000' 4555#
1% &" " %3 Y

;

B

D

a ("
%
" %
"% '
" $ &""$"
A
"bZ:
' 1% &" " "
% "

*
F &" " 0% '
0 " 1' "
%

&"
" "
(
% "
" &"% " ( " %
" "* 0 &" ).
0 ).% 1' " " "
"

'
" "* 0 .

"
&"

(
%* '4567#
@4

" L
0 %3 Y"
%
"
&"
) % % " " " + * 2"
"

" "
% %

%) %Z 4564#*
0 0 %. " (
" 9/8 %
+ 9
/" 0
+%* 0 8" 64 %" . &" 0
*

<R
&" "0% *8" 3L '4564*
10+6+/+1+ 4
2;9/8E*6'
%3
#%<

#%<

D
D D

/
B

B B

C B
=

* a9/8 " %
&" "* 9/8
%1
+% "
'
"'
" % %
"&" "% *2)"
%

%. "
" " ()

&" "D b 4566#*
9/8)"
%3
@7

&" "

#' "

' ))

' " "

(*
&" "
' " " B
'
1#
"
%
&"&"
% ' % "

(*
&" "

' "
) " "

$
(' "

*
&" " ' "
) " "
+
W'
W
&"

%

'
%$ '
(*

1

&" "3
% %

%%" 8"67*

<'+ " % *8" 3+9/"'4566*

@H

0 9/"+
" ")

%

&" " % %
+ ' "

"% +)
' .
" (

%
"
" *
+ " " %;
) "

' " " ( ' "

%' %
" " 1* 0
"

A' "'%" "

%)

%
*
" % " + 4*5
)
9 /" A 4564* 9 /"' 4564#'
8" 6H "
" % + $

9/8+ *

<,0%
+ *8" 39/"'4564*
@@

10+6+/+/+ -B'
0
) +% " %
) %W^#

&" " %
,+ * +% 6E>H
")
%( 2 %," 6E>=*0"

%
)%. "
%
" "

*
,+*+%'

8%W^'
%" '&"

&" + % +
" (
%
A* F % . "
"

% %

%"3 _&"1`' _%`'
_".
`' _&"1`'_

`_&"1`:" &" "
)
"
%
%)

% * F "

%
"
) " ' %
"

%
%3
'
' '
'" *
"%" %%

+%3

<1

+%*8" 3+%'456H*

@G

10+6+6+ !( ( ' (G!H
9K 7 ' 4567#
&" 2

1 &"
% )' " "

"
)
* 2
Y% " Z
('
"

% *0
&"1+&"1'".
'%
%
"
)*
" 1'

*
F %
+% &"
'

' (

$*
F " $3

"
"

$
%

""

"

%
1
%

' %

'

' *

%
%
"

10+6+2+ !( ' (G!H
0 9K ' 4567# " ( " 2 % " "

+% &"%""U-"

D $ % %3
@=

" $
W % &" %
% %
(' % % " "

P
' O
" &" " ('

"
% %

"" '
D " '
%

*

0 " 8"

' D
3 O A

$
A
*

3 2 2 &" %%
"

&"

*F%

" 2 O A
" (

.
-''655d

%

&"" '

)" &"0F'
%

' &" % "

%
' %

' %
%" ' '
%. ' %.
)

'
' %
' )
) '"

' *)

%
3
L4L' O
O
'
#*
L42' O
$

&"
% #*
242'$

$
#*
3 2 2 &" %%
"

&"

%
'

+"% "
@>

* 0 %. " 4' 0' 2'
%

* % '

)' %
'

"

%)

*%
"2$
A

+% MF' 0F' 02' * %' %

'
'
" (

%'+ $

%

&"" '
)

*
"

%

%
/ ' 8 ' % ( "

%

2'
%

% %
"

*

10+6+8+ "
0 -

)
#

-' ; 9K ' 4567#' % ) "

%
% .
%A

*
0 %
%

'
% " '
"

%(
%A

*

% %"+% % '&"
% %

" %

K .

%2D2%*

10+6+9+ @(( "
9K ' 4567#
29 2 9
+ "# % "
" D)

A" (

%
" '
%

%
%* 0 "
@E

&" "
W&"
" (

&"
*
%
%
% % ) &"

('"()
"%)

D

%;% '
%D "'W)#'
"
%
*
29%
922 " % " 6*5
455G* O29'455G#*

<"*

29*8" 3(+"44

% %" 8" 6G' "

%
29
+
$- 02#' " D "*

10+6+9+1+ G!H
2; L ' 4564#' 02 " +%
W " )

&" " 0 # "
"

)"#&" #
"

"' %3
0"

)"

%*
"
%)
"
% % *
G5

" %$%).*
"
%"'%

%
1

*
%%*

"
% *

%

"
'
%

%$*

(

%)

% % ,2 , 2 #' 29
2% 9) #L*
0 02 "% )
" 29 (
%.

)"

%)" (' )

'"

%
* 0
' 02 % % % "
&" " 29' $ % " % ' " &" "
% "2*
02 % " (

&"
" 2'
'

' "
""

%
* 0 % &"
"

% %

'
$ %

(
"
% *F8"6=
%" %1
"&" "29*
G6

<3&" "29*8" 3L '4564*

10+2+ (*!

2; L '4564# D
('"%

%
"(
""$
&"% "

"
. *F
"$% (3
"
%
"(

"
% (
"
%
"(

( )
(
"%
% %

A+ +
";%
%

%
"('
"%$
W:%)+
-
. )

) #' "&" %$

(
%

A 4556 2 W
0 " 20#'
% B
)

) #*
F %

%
"( "%% % ' &"
" "$ %
"
%
(' "
)
G4

"
(
%
"(

.
O $O

(* "

%"+ '
9/
)
&"
%
" (

.
'
%.
&" . %
%. " % *
0F9/6' 9/'455>#' .)
%
%
9' F 29OE555* 0 )
%
"( &"

"3

" 1> >
( %

%
O+'"
&"
$

*
"/> > ) ( )

"

)' "
&" "
(
" %
) ' " %%
"

):%)' "

)&" ( %
"
" (

% *
" 6> *> %;'
(
'
(
% .

"

):
%.' "$

* F .

"%$
")
%
%

D%"*
"2>7>

+)
.

D

"% "

)* 0

%A

$ %

"
)' %

&"
"
"

%
*
" 8> " >
% %
" )" &" "
%

G7

"
(

")
%

*
0 8"6>%" %
)(
%
"(

9/6;9/ 455>#*

<&-
%
"(
9/*8" 39/'455>*
10+8+ 7

2;(+"44 4564#' - . % /# /) '
"%

'

('

'
%)
" &"% ' " " (
"%

%
" " *
"#%* 455=#
% % B/C B% C'
D
&" % 1% (
%% *
"
+)
/'%"%
$
'
% &" "

+"%*
5&4(* 6&74 455>#'/

)

'
%
%'

%
(

*

GH

F % 2 " 1#' %)

W % 22# %. (

- . #
9#*
" ' / 456H#

Y

B
8-.#9

CB
B
CB
D
-.$
/

CB
* a%

D (
% 9# &" )
")
"
%" &" * * * F %

.
)
"%%)
"*%"
")'
%
2 1
$)
bZ*

10+;+ !G H

4565#
&" 7 )
#
)
#' %% $' " (
") " +
%

' " "
%
)

% ' " &"

.% %

' % %
"
)
" ""
%) )%

"" '
"&"%) ' "
' "
(
' (
'%"

"
"
)' "

"
" (*
" ' % &" ) " '

% " %
Y " Z
' &"
&""%" '%""
)*

G@

10+<+ ;4!4'FI

2 )" " &" %
);&"
1% Y-.) < Z'
.
%%

'

"
$
%W^' ;
J^
4567#3 Y\"
(

' .
"
) %. " &" % '
") %
$
% *Z
2 ) )"
%W^
' %% "

"
( )) . $
%' . &"
%$
%W^
" " % "
%/ ' '8 '

2%9 '
' ' *
" ' %W^ =80 "
, < - 4567# &" " D% + $ '
% "
%
% ' )
" "
. )

%.
45A
D

" *
0 %W^
" , - 4567# % =80' &"

% '
" " %
%"
% 4"
'4

" '4" % 4" "#: '
% F
+' % +
% #*0 %=80%" 8"6E*

GG

<=808%W^=*8" 3, <- ''4567*
0 %
$ &" " %
' "
.%" ' $#
% #%%" 8"45*

= 0 "

$ 7" +#%&#" 8"4& 4& 77"%9 1&4(#"(&!"

*#!" :"'* "7;67"4&!, )"1"#<,(&'(,#")&+#*'&4*4;7"4<,&4&&=&',(">" & +"#"7&7*?
4 &%>"#!*& 7"(&#'&#"&)'9 +,>7'")"& &7
.7"+#%&#"64&!, )"&("+"8,&#*
#& *%>#")"4 '*%* 6 #&4+&'(3"%& (& '*%* 4& %,&4(#" & 7"
"")&%@4"A*#"',& (" '* , *#)& 4&',& '"7
G=

<0
*8" 3, <- ''455>*

10+<+1+ @(' (* ;4

7 3 ; , < - 4567#' " 7 "

"" "
*

' C7 O
)+)O" (

(
'

%
"(
( -
C O
) + )* "

&"" '&"( %
$

% ""

( *

'"(

' .
% ' %

%" 8"46*
G>

<0&"
*8" 3, <- ''455>*

10+<+1+1+ % "!
# 3 0 '

"%
'
%.
$
" (
"
*
)# 3"
D "
%
"(%'

(% * F

"
+) " (
%*
# 3 "

" . "

$'

) %1 % )
*
0

' &" "
"")

*

10+<+1+/+ '' !
2
) " )
% %

3
# '('7>G!( ((H3

%.
%
"(
*
GE

)# (G B"JH3

"
%
"(
* 0 . %
%
.
"
%
*
# G H3 .%
'
" "

(

)
*

# !,G BH3
%
"( 5' %.
)' . % %
) '
%.

"
&"
*

10+<+/+ %
10+<+/+1+ 4%(
0

( ' %' '
) 1:
: )
"

(
*0%

&" "] ]'&"
"
&" "
"
(
%
" .%) "

"
" *
F
)%"
(

"
' "

" #: + &" "
" "

(* %%'
) %

&"'
"

' "
*

10+<+/+/+ 4B7
0 D
"&" "
'
+
A
" &" " % '

"
D *%%'
)% &" "
=5

"%%
" ( ) "

''
%
% %

(*
F &" "
"%% % ' " &"
)
A (

*0

&" "

(* 0 &" "
% &"

C7 ' %) &" -
A % %

&"
*0 " (%

)

"
*

10+<+/+6+ 4 *'
0
&" )
1

( &" "
'
" &" . %

* 2

) " "

"

)
* F
). ) )
%D%( ))

1D '

"
* 0 ) .
' $
% % *0
). "

)
" "
&"' '

'

%

*

10+<+/+2+ 4 '
0
). ) % "
%)
"
' &"
)* 0
%% " &" %
&" %1

). &" % ) %

" "' % * 9
% %
" .
"O

=6

) &"ÔW .
#*0 " %

. )
9K7*

10+<+/+8+ 4 "
0
) " &"
"

" ' %)1
O %
D O* ( &"

%(

+

'"
" %" ' (

% )

% % '
% *
% '
%

K# % " %
$)
)
*0
%

. . 7
9K
7*

10+<+/+9+ 4
0 " $
%
$
' "
$

' %
" %
"
* 0

" &"

' "
%

%A

(
%
' %
% K K ' 6EEG#' "

).
2* ' &"
&" "
% *

10+<+/+;+
0 "

%

"*0%
&"] "]'
D ' % " " %*
0 1
"&" &"'
"1

K# $ L %#K!L %.#'; %
$
'
=4

%(

B&")
C
"
'

%
# *

10+<+/+<+ '' <
0

.)

3 "
%+
"' " %+

" "'

% %1 # %* F

" ' % %

* 0
) (
%)*

10+<+/+=+ 4"
0
"&" "

(
%

&" ;
" * 0 %
).%

)
)

'
%(
% ) (
*

10+<+/+10+ ' 7
%)1
% % "' &"
"
&"
) ) "
" "
" "

' $ % &"
" % ) * 0 &" &"
( &"
% ' "
"1

% %
" %(

) "
%
"* 0 . +%
%

%
"(

'" &""

)%

>0

% "
%W^ =80 +

' %) " " +

% % %

" *
=7

%
"(

%
"(
(*

10+<+/+11+ #!
F
("&" '
-0*2%)'" &"
%

"
)
"
'%"

+)

$'
%
% *

10+<+/+1/+ '7
F
%) "
% %

"
+ "G5d
%
% % ' "

) (""(
" "(
"
*

10+<+/+16+
*
0"
% " &"

')
"
(%
$

%

E*

10+=+ )'

10+=+1+ E'
2D2% "

6E>= " (
/
0 * 2 )
" ))

"* 0 +% " ( "

%

9

% ' " %

6 G'
% G %. * 0

EF
/
' /
%)
F
(
% "* 0 "

*
=H

;%

% %' 7'H

% *

10+=+1+1+
29"+%
2D2%" (
%

' "%
' %'
"

*
% 29 "

"

% D &"
; *

10+=+/+ ('
2;K - 6EEG# "

#-
$ 2#'" %

% &"
%

" (' %)1

'
" +"%' ".
.

*
"
(
)

%

%AK" 1*
10+=+/+1+ M
F K'
1 Q . /
'

%A'%1 &""
%

"% %

; )

2* 2; K -
6EEG#' K &"

'
1 $'
) B' B' !

' " $'
%
) ' () ' %: %
%;
&" " K 1
" ( %1 )'
'
"

%% *

10+10+ ,(

L

1% Y.

Z' " +

"

% %. "
%

=@

' % )
' " $ +
'
%

' +
" "
%
'
"% %
%%
&" )
%+ $

%)"

* F 8" 44 %" %

%

)
) &"

.

"
P 1*

<*

*8" 3P ")*
%%" "44'

)
(

"
92/' (
.
'
A

% " ' ") %" ; % %

% %

*

=G

11+ $(6> '
11+1+ E
F ) 9
2/

'$% 2
&"0&"*
F

9
2
/ , "
2
&" 0&" 20#' " "

"
6H%' " ( % % %(
"
+(
20 " (
%
$
"
, - 4567#*
11+/+ (

2;
"

A
" '

" ( " %A
%" '; "

. *

) 6

( 'N'(
$"
%
' ') 75@5
0 "

"

G65
0 "

/"
&" 2 65"'" "

) *
8" 3 )*
11+/+1+ C

# "%
. 1

'
4567*
)# "%
% %
2 %
/

9
2/

# %
)
9
2 /

# D

==

11+/+/+ '((*
# "
" "
32

)

20

9
2/

*
)# "
0D 3 2 D
,+ ,
,+ - ' "
) - . )
D .

%
$ /

$%
D

"/"; /""'4567#
# "
P 3
2
&"0&"'

9
2 /

'

;
3 "'

% ' 1' '

)
B $C&" .% (
*

# " " 3 2 . @5

%(
%
$
" *

11+6+ N
%%'
A
. $
"
%

A P ' )
$
D . "3

11+6+1+ N$%( '
0

A
$"
%

$)

%$' " . " (
. $ L.
(
2%' F"' < 8.
(
' 4565#'

$ " ' " (
"
A %. &" %"
"3
=>

<'*A
$8"
%
*8" 3L.
(2%' F"'<
81
(
'4565*
% "' "

'

) ' "
% '
% ' $

* % " (
D ' " "

$ % '

$ "

" '
' "' '
D "

* ; %'

" ("%
&"%% "

% "
% '
" " +
)

E*@*6*4*:
%. ) 1

$
2
66*H*G*6*

11+6+/+ N " O
2
A
P ' " &"

) %
%
%
. ;

L.
(2%' F"
8.
(
4565#*0
A %
%

%'% " " *

=E

)
" ) %
$

" , <- 4567#'
$""

*

A "
.

"
" %(
' "

"

" ' .

(

:% % "
)
) %'

" % %)%
66*H*

0
A
P )

"

1P $' " ""

'
. " (
) %
" (' " 3 '

++'
. '% % "' % %" " "
4H

4(/2 " O

! "
>5

0"%'
')'
"%
"
&" ( )"

) %: " ) %
* 0 "

) % % "
"
%) *0 % % ; '
; %' % '
% &"

66*H*

11+2+ ' ;4!4'FI

0
%

%%

" , - 4567#')

65*>*0 8"
4@%" &" " "
"&" "

9
2/

*

<18%W^=80*8" 3, <- ''4567*
>6

11+2+1+ @(' (*
11+2+1+1+ % #%
, <- 4567#
"7%"
%)
( " % &" &" ; "

*

%'

92/' HGd
7 " @Hd

) %

:) &" "

7

(' &"
%

&" ("

%)%"+%

)"
*
:
HGd !02
@Hd //02

<"*
U*8" )*
2%)'
% D '
" "*

11+2+1+/+ % #
2;S 4557#'D
%
)
) %3"

.' &"

%

A
# "
) % P "#
) +
)* "
L.
( 2%' F"' < 8.
(

4565#' " O&"
>4

" ( ) $ +
" O&"" (
"
") O*
, - 4567#
&"
"
"
&" A 7 ' " )

(
% : &"

-
A'

% " "

" ( $'
( " ")

%
$

* '
" '
) "
" ' .

"
-
A'

"
%
" 20
9

2/ *
2" &"
"
"

(' ) % ( "
$' " " ( " % %

* 0
) +

E*@*6*4'

%"()

%
"(
* 0 %)

E*4*6E*4*4

'

%"(.&"" ' %")

.
% " " *

11+2+1+6+ % %@('*
, - 4567#
&"D
&"
%(
3

A
#
%

A
#* " ( "
)
'
)
&"D %
D %
9
2/ *

>7

11+2+1+2+ % "!
0 %%
=80
&""
)

' % &" "
% : )

' "
&""
3
#
3 0

"%
'
%. " $
"(
"
*
)#
3 0D "
%
"( %

(% '
"

+) " (
%*
#
3F

" . "

$'
)
%1 % )
* 0

" ' &"
" " ")

&"-
A' &" 20

$%
%

0&"*

11+2+1+8+ % !
2; " D "
% %

) , <- ''4567#' "
"3
# .
%% - #3

%.
%
"(
' $(
0 %
"
%
"(
*
%
66*H*6*H" #'

"
9
2/ *
>H

)# 0

" /
K
#3 "

%
"(
' . % %

"
%
'
+ %

+$"
% %
*
# .
#3

%'
" "

(

)
* 0

")
' &"

%
"(

' ")

".
$

"% *0

%
% ( ' " "

%(
" +( ' "

"%
' " . %
)
. % %%
'

%
*

#

+
#3
%
"(5'%.)'
. % %
)

"
&"
*

11+2+1+9+ C@(' >
0 .
% "
'
%.

'
&"
%W^ =80'
" "% "3
#
3-
A
)# 0&"
%(3 )

'

%
*
#
3
*

# 0
3 '")
*
#

3

*
# 0D3F%

>@

# -

"(3 ' ) *
+# 3
',
20*
# % 3
*
# - 9( 3

^# "
3 D "
#

$3(*

11+2+/+ 44(
11+2+/+1+ *
# 3
2% " " +"% ' 1

).
"

"

' 1
"
'

"

'

*
092/'4564#*

)# : 3
2"
% );&"
%

&" %" ) %;

"" %

%% ) '
" ) %(
"

" * 092/'4564#*

H '
% %" 8" 4=' 92/ "
" &"
"
)" " *
>G

<39%92/*8" 3092/'4564*

H &
0 1
" D 4' . "

" %3 K <- '6EEG#

<&*0 " " 0 192/4564P456G*8" 092/'4564*
% %" 8" 4>' 1

92/
( ; K - 6EEG# " (
-
$ "

' %% .

>=

" ' ) ""' ' " +"%
(*0 (

"
)
1 +( 1

"

( *

%

$
"

(

92/*
.
1

6='
D 7'
&" %$
" 1

' "

( % 20 2

%%" 8"4E*

E
>
=
G
@
H
7
4
6
5
"
"
"
"
"
"
"
8(
"L"%
8(
"L"%
8(
"L"%
8(
"L"%
8(
"L"%
8(
"L"%
8(
"L"%

2
2
2
2
2
2

/
% &" 2"

2 " 0&" .

<9) "

*8" )*

%.' & D $

6=' D >'

% %

1

' "" O %
%

O"+"%('%)
&" " )

1*
>>

7,"&
8(
H5
75
45
65
" 5
"L"%

<'0*
9) 0 1*8" )*
H "
2
" D"
1
92/4564P456G3
*2 9 '
9

2/ '

*
*2 ,; 8.
(' ,
2

&"0&"'

2* 0 '

'
2
&"0&"'

*
2* /( 8 '

0 %.' 2
&" 0&"'

*
2* , 2 '

? '
2
&"0&"'

*
2* ,+
"( /" ('

!'2
&"0&"'

*

%H ("
0 092/ 4564#
" ' "

3
>E

B

( * >
D # $ % >D
E %
( /

D . ! ;(D

B *
%
( D %
( B
*

BE
@ 0A0"*Z
D '

"&" "

92/
.3
" '

(*
" &"

' %)
*

<'*"
*8" 3

H (( :
2; D H O
' " "

" " %3
E5

<'*0 " "

! *8" 3092/'4564*
% 8"74'

1

92/) "

'

"

""' "

*

11+2+/+/+ ' *
# 0&" ( 3 ; < J% 6EE=#'
( ( " &"
(
D ' %

(

" O"
&"O
)$
"
"(% 8"77*
E6

<''*! "*8" 3, <- ''455>*
&"
1
92/'

"

' &" "
92/
D '
"
&" %$

$ .

*
)# 0
"

"

"%

/
' " %
%
"
%
/

' + %
"=5d

"

(
92/' ;
%
$
%29E555O455>*
# %
-

"(

2; %

%
"(

65*H'
92/" " '
)
&"
(

' " "
'
"

( )
'
D +( ' %)

)" >*H*4*4*)' %
" 2 %
/

.
" "
*

E4

# %
D%

%% 66*H*6*G' D%

" (.

'*0 &"
&"
" % ""

( $*0
( &"

"
&"'" "
' '
&"A' $ *
# %"
2 "
%"'

'
"
1 ' "
D *

11+2+/+6+ #$ % !"
-

"% 1

92/:%), - 4567#'
&"
)
" 3
( 3
" +%
1
92/*
- ( 3

'

*

11+2+/+2+ C4
2; "

'L+' 2

$"( 4564#'

. 89
) 4*

E7

) 4
<#70

#

$
%

#

&

!

#

! '

"

%

"

' *

6*

4* "" %

(

% 7*
""
"

H* )

)
@* "%

G* F$

<
3*="4*#"7&4&##&#"A"3&4"("*7" **)#B!,&:

. 89'
" .
13
11+2+/+8+ *"( 4
F % ( 80 /
<
+
# % "

89'
&""(80" 4*@
% ) ' "

(80 92/
; DG'
4*G' "
&" (
"
%) *
11+2+/+9+ *"( 4E
F % ( 080 +=
<
+
# % "
D
89'
&""(080" 4*@
)

D
$* 0 "

% ( 080 92/
4*7'
) % D
" *

% "

%

"D

" . 13

EH

!!'&%-!,
#!+,&&%-.+!
#
,/01
"
"
!
! '&
-2
,%

! ! " " #

<',*"

80U80*8" 3 )*

% 8"7H' 92/" "("

%(

%)
( *

11+2+/+;+ * PE
( P0D /
C+=
)
=#'"+% &"
% "
% 80080
% (
" ('

% (80 M' % (
080 S* 0 "
%" 8" 7@' D $

D*
E@

<'1* ( 0D *8" 3 )*
F

( O0D (
"
%3
6*
'!3 "'
%
%
'

" *
4*
'!!3 ' )

( %)%

% *
7*
!'!M3+
"' .)

"

'
)
"'
&"
*
92/ "
!
)
% :
'"
(%)
)
)"' %%. &" 1
.

*A #" %
$
;5&4(* 6&74
4567#'
%

(" *

11+2+6+ 4B7

% &" &"
-
A ' ;5&4(* 6&74

4567#' : %) %

EG

" 0

% 9/8:
%) 9
2/ +

"&"

; % 29E555 P455>' " + " "

"
; " "D" 66*H*4*6'8"74*
0" '
%
)'
&" " 29'9'T# % :%)

/ ("%
+(

"

&"% 92/*-
%

:%)$ $

"

"%
2 %
/

92/'6='D=O0O5756 $

92/*

11+2+2+ 4
*'
11+2+2+1+ C ' &
0 6='
D>' "
(".

% 1

%'
') 1' "

92/:%) 5'"
(.

) 1*

11+2+2+/+ % (
) "
!
0 &' %"
92/' "

' $
% &"
%
&"
+'
%.

E*@*6*7*

E=

! $

%

$ 2

9
"
%

2

<'"*2 ^+

*8" )*

11+2+2+6+ ,(" (
)

"
% 1

&" % '
%.

" %

6='DE'"
"%D ) 7
!

E
*

E>

) 7
!

E

!"
#$%$" #$"
'$ #
$""&$#
" )

%

,
-

.%
7 % *
9
(
/ ,*
&(

/0010,2
3
4+
%
3 *
:!!

(
/:!
*
.% *
&

*
;

& ,
!

*

3 +
%+

5 '*
'
7 %
!

*

+-

+

*

-

+
+

%
%
*

+
%

+ %
%

%

%'

*

+ *
+-
4 *
*

!

$ ,

4+

6 -

7 2
3
4+ 2
&
,
+

6 -

7 *

8
,
+

%

(
,
-

.%
7 % *
9
(
/ ,*
) +

/0010,2
"
# '

3 *
@ %
4$
/:!

+

*
;

;+

! *
+ $

!%
%

3 +
&' ,
*

+
7 %

<

=

!

+
% *
-

% *

*

,
+

"
>
5
'

+
! $

% *

,
+

6 -

7 *

8

?
( 6

,
+

7 % *
9
(
/ ,*
"*

"
>
5
'

*
@ %
4$
/:!

+

3 *
;

;+

% *
-

+
! $

% *

3 +
&' ,

%

7 %
%
EE

( 9+ $

-

.%
*
9
(
/ ,*
+-

/0010,2
A
3 '
7 % *

( +
/:!

%

! $
3 +
;
,

%
7 %
%
+

%

%

=

5 '

%
% *

%
+-

*
!

+

6 -

7 2
7
?
;
%
'

.

;%
@
*

!
!*

%

*

+

5
(
(

+

6 -

*
9
(
/ ,*
%+ !

7
7

>
9!
7 % *
4
'$
/:!
,

(
3 +
(

- !-

+
% *

7 % *
,
%
%

6 -

%

7 *

#

%
&4
( (
%%

+

6 -

*
9
(
/ ,*
%.,

7
7

>
9!
7 % *
:<
)
/:!
.

67*

(
3 +
(

3 ,
3 '

+
% *

7 % *

%

6 -

%

%
7 *

#

%
&4
( %

.
9
(
/ ,*
) .%

%
@
6 %
/:!,
;%

9 +

+

<
3 )*
11+2+2+2+
"
0 " 6'
"
3
# /
"
)# / +"%
# /
%

# /

#
% %

%.
" A
A"+( 3
# 2 "
)# 2
"

# 2
.

# 2

655

# 2
% % "
# 2
%&"&"
# 2
#

11+2+2+8+ *
2;5&4(* &74 4567#' . $
)
= 2#' % 3

"(:") 1

" +( ' "

A
A' &" % (

"
" %

"
*0
(

92/ " ;%4'%"

D"
6=' D 66 P 2' ) +*
&**

<'3* (
2
*8" 3 )*
0 "

&" %. +(
92/
% 7, @( # @(. "
656

" . %

>G66*H*4*6
#*

11+2+2+9+
' "
-
%
$ "

1

) 7'%)

* ,; 8.
(' ,
2

&"0&"'
") "

$

%A " 3

11+2+2+;+ * "
0 "
+(

%

" ' ( )

7,@( #@(
*

11+2+2+<+ #
2 ) )

6='
D67P0 '
" D &+

<'&*
*8" 3 )*

654

11+2+8+ 4 '
11+2+8+1+ '(
2
' " "
2
&" 0&"'
%A
%"
' "
)

%
;

' "
+
" "
2

0%

2-0#* %
"
% &" "
(
" +% % % %
"2 %

/

'
&" "
%29E555P
455>;% "';

%
%
% D' &"
&" )" " (
"
(

%*

) ( (

"%!#,-$.*2;
455>#

) "
%)' %'&"
" ' "
)
:

%.' .
%)') % .

:
$ %
) ( "' " O
D
" O%;% %
%*
%"

"%

2-0') "
" " (
* A '

%
%)*
%.

' " % % 1

( ' &"
%. "

"%

"

+%
:
" " )
%$
'
% "

'
; % %.
*

657

11+2+8+/+ '
0

%
"1D 3
6*
( %
3 '
%
% $BE
)
+=
20#' "
* F ( 1

%
2
&"0&"*
4* "%
&" 20 "
%
")
B%
C# )
' &" "%
" D * 2 % 20

&"1
) *
7* 2
"
" % " "

'

20 D &"
*
0

% ' " D

' ) %
) $
>5U45' "

>5d
)"

' 45
d
20' >5d
20 45d

*
0 ") &""
%3

:&" 20"

" D : ( )
%: ) "
"

(
2
&" 0&": )
%1
* 0 ; % " (
' " % 1 )

% *

65H

11+2+8+6+ C (O%
0 &"'%"
%
"P0
&"1*
2
&"
2 "

?

)

&"0&"" &")
*2;
455>#'

&"

Y C/ Z' " % 3 )

"
'A % '1

)

' "
) '

'
&"
""
)
)

*

<'*. "P0 *8" 3 )*

11+2+8+2+ * '
2 " ( (
%
"
1#'

+)

&"

'
"
2 "

?

)'% (
&" " " " "*
F) H "

2

&" 0&"' $%
* F )
%"

% "%:
65@

% %" +)

' %

&"
"

'
"% % &"
'

6"
% ) '4%

7
) *

) H
! /)
)

%"/%'"$'$

+01, .

1
) "
+-

+

-

*

2-

)

<
3 )*
%) "
'
"
)"
+)

: %"
)
D "' "
"

.
" )

$* F +)

%

" '. %
*

11+2+8+8+ % " +

% %
% " P

66*H*@*7 (

66*H*@*H'
% % "%
'%
% )
1 )
20 6=' D 7'
"
"

3

652

% (
%
'

6 "
% ) '4"% %

7"%
) *
65G

6# '% %
'
%%(

(
%
*
4# /
" +"%'
"

' % %
%
1
% '
% ""'
A % *
7# " &"

'
%( '

"
) ' %
"
'
"

)
% ' (
%
("%

&"
&" "
( #
/ ' ) %
() *
H#

&"%
D '

" % ' " % ' ()

%"

" "

" *

11+2+8+9+ %0 1 +

.
* A #' " 1D

' .

" 3

98

"

92
6#
)2+!/ Q$ "*
4# "" 1
"
9L*
7# 0 ) %
1*
H# / *
65=

@#

] C/$]*
G# 9 %(] C-]*
=#

K ' " % (
28' /09 2L' ( #

"

%
%"+

*
># 0 )
%
%"

*
E# "
%

B#
65#0 )
%
"%

0 65 .
"

20

)

' %"% % *

11+2+8+;+ % '
0 ' %"
% 29' "

'
'

2 "

&"0&"*0
%29" (

)

*

<,0*29*8" 3 )*
65>

11+2+9+ 4 "
F
(

% ( "

% .

65G66*H*@*@ 66*H*@*G'

66*H*@*=* 0 ( (
"
< % #675 D
'"

20 ' " ( &" 4567# %

. . 7 '
" ) "%"

%
A .
A

AB*

11+2+9+1+ ( %@(E
0
&"D " ( 1
(

2
L < $
$"('
455H#*
%

66*H*@*=
% 29' " ( "
$
L.
( 2%' F"' < 81
(
' 4565#

% %; " (
+% $
J)2 J)2 ' 4567#* 0 "
" 6@ $ %

092/ 4564#' "(
%

66*H*@*766*H*@*7'

$
'
&" ) " "
"
3

65E

<,*"
$%

%
.
; *8"
)*

8"H6'
$ '((
( # @(('
&" '*
"

)" 1 $*
) @
$
R

@

5

00
+

B

!

B

3%
C

344

B

%

B

7
$

0

0

!
@

!

B

@

344

!

344
5!

B

B

(

B

3!

344

@

B

8" 3 )*

665

0 ) @' ( %(
$ % $

%
&"
$ % "

$*F % &"

&"
A % ") %
%"

:
%.
)
&"
D $

" +"%:

"

)" )

)
&"
" %(
; % &" &"

% . %

*

666

) G

R
R

!

"

!

%

#

$

5

1

+

B
1

!

1

3%
C

B
1

0
B
1

%

0
B
00
1

7
$

!

1

@

!

1

@

0
B
1

!

1

5!

B
1

B
0
1

(

0
1

3!

0

B
1

@

B
B
1
8" 3 )*
0 ) G' ( %(

$ % $ %'

%.D%

'

%
"
" %%
655 d $ % %"

% *
0 "
O)

.
O"
) %(

66*H*G*@*

11+2+9+/+ "
"
)
"
&"'

( " . 20

+ (
664

% % ) %
'
"

" "
3

<,.

*8" )*

0 "

' ( %

" %" ) " +(
%
" *

11+2+9+6+ &%((

' %
" "

2 '
20'
7 ;
"

$

%AK3
) =
/
(
2(5) %
; !

:!

;(3
A0D

!
.
!
E
.
;

:!

;(3
A0
D
1
00
D

F

?
;

:!

;(3
3

00D

/
%

;(3
E

! ,
;

G
00
(

:!

;(3
5

!

!

$
E
;

$
/
! ,
G
00
#

:!

;(3
7

?0D

/H

E
H
!
;

!
,
G00
3!
%
:!

;(3
00
D

/

E

;
'

,G00
3

9;@
3 +

%

;
+

$
E

%

667

8" 3 )*

%.
K
%1
'&"
%"
) >' %(
*

) >
-)
" %
7'

+
)7(

;
7
&

+

A0
D

E

&

)7(

;
7
&

%

+
A0
D

E

%

%

7'

7'

;

9
7
(

+

;

'

7'

7'

;
7

(

'
7'

7'

%
(
7
&

*
(

%
!

00D
8" 3 )*
11+2+9+2+ (K# 2$ L

"% D ) &"

%( &" %" 8" H7' " "

" % &"
% "
&")
66:" ("
)
% %

'

% %" '
% " '
%'

'

)

'A % )
$

$ B
C#' % 1*

66&")
&" &" ';
455>#*
66H

<,'* / *8" 3 )*
"

%"

% % %

'

"
"')
" "
3
# '( '
2 )
"
' "
( " .
% % " "#*

%.
) ) " % .

%% '

D" 2 2

2
&"
0&"' " D"% % '% ++
&"
%%"

"
2'
&"
%"")
.
(;' F%

/'
% %
%): &" ( %
;
* 2 ) &" "
"
/
).

6@
$

/
65
$'
%
&"
" (

66@

' ? ' 2
" 0 1 %
.
.
75
$+.) 64*%"
"&"
" D
" %$% 10 $ "
%.D% /0:
%. " " ' '
,( 89 $ 100 :

" O
" (

O &" A 20 "
%
%
98/ E' ' &"
"

*
)# '( (
0
&" P% "O "
" (
77d: " % " ")" (:

'")" (
EE*E>d: 1'"
" ( )
=Gd' %
6='
D7H O2%" /
"' %" 8"
HH*

<,,*
"$/$*8" 3 )*

64F

% .
" (
"
"% O5E5@ %

/0 !4' 8O5E56
0 "%
1'8O5E542"

O5E57 %
0&"
!4'
%
%

92/' "
)
% ")
' " "
D

*
66G

11+2+9+8+ K%
2L
(%
/
%

+
"

+%

&"% '
&"'
. 1 "

2 "

?

)
2
&" 0&"'

%
Y -Z'

" %(
'

8"H@' " %" &" %(

" "

%3
#

% (*
)# 0 %
"
)" 'A

%
%
&"*
#
" %
" (

""

%. '
"

D
' "

%
""
"+"%"

&"
"
9
2"% ')"

+(

*

#
"

*
#
%" " %. 1

%$
+ "

*
# 2 "

")

% "

)*
#
"
A % ) . D

%
%A
*

66=

<,1* %(
-*8" )*
# '( '> 2 " %"

%
"
%(
' "

(
(
% .
D" "
66*H*G*H'
# '( '' )
%
"
&" % '$ ' / $ # =
B' % '. 10 $ # 9 BQ " %
'CE'. = $ # 18 B' %
"

" 6='D7@O2%" -
%*
0 % 655"
4==
$'
"A

." 7G@5' A H555 "
'
$
"") "
E6'4@d
'
">'=@d

%
+&"
$ (*2
" 2
2

&"0&"' "
"
"
'" "
(

" *
66>

)# '( (> 2 ( " %"
"

""%"
655' )""

")
'D
"
" (
' "
: )
) E*0
655

R9+/16.9*
) E

B
(
5*5=d e46*4
(* 5*6Hd e45*H
' GE*75d e64H=*H
>E*G7d e456G*G
7 >5*=>d e4E5>
R9/16+9
8" 3 )*
0 (
3%" .%

"
" &"

92/ "

*

<,"
"
B*8" )*
66E

11+2+9+9+ C7B
2) .
)+' ) 65
%" %
%(
"
'
%. %
&" %%

"
E6d
"

*
) 65
> B
- - - 8 8+ 8 :
+
+ %*6+ '+ 7 + 9 - -
0
0
"
"
"
1?B
"A"
;
;
"
A
0
"0
A
1?B
BAA
H
H
8" 3 )*
0 8"H=' )+

%(
'"

%
+'
) "

"

"
"' "

)+ &" %(
Y
BZ*
) "

%

655
@5
5
O@5
O655
%

d"
"
+

<,3.
)+*8" 3 )*
0

%(

4>d

' &" % " %D%(

"

'$% '

645

""
9
2 / ' % %"
+*
4>d

=4d

<,&*.
)+O
9*8" 3 )*

11+2+;+ 4
F
."

D%

'%
66*H*6*G*F"

% % "
'

"

: &" % "
''
"
.
( P 0D * F 9
2
/
) %
' " %
%)"# (*

% (")

%)&"

%(
" "'
"

&"
% ( ' " ) %

$ " "
" 9
"L"%'
&"
%

')

"

*
% " ( " +% 3

11+2+;+1+ % "#N
% (

A

Y A-Z'D" 66*H*G*@' " (
646

% ( '

6=' D 47'
"

" "
3
) 66
)
;! /

!

"

#

!

$!

%

8" 30 )*

0 "
%

% (
D

)

A
'
%.

&"D $' %

Y C/ Z'%
)
" (
*

11+2+;+/+ 'N#
0
) "
2
&"
0&"'
92/' ( %" ) %

% .

%(
'
%.

$

%A K#'

K - "
2
6EEG#' " "

" (
%
%

- " 1#' " "

66*H*G*7*
644

11+2+;+6+ C 7B B7 @(

C
) 64+

(

'

&"
D ")+%
)
%

"

)
'+)

&") % %

%. %" *

71/
(! /) )) )

&
%"/ 11 ##'$

+09, .
1
) "
+-
+

-

*

2-

)

8" 30 )*
11+2+;+2+ '

. (

64766*H*=*7'"
%
"
92/' %
% :
%.
+%
%. : 9
"
L"% ( "

)
&"'&") "%
'$

672

% (
+

'

6" )+

'4")+%
7"% &"
" % " *
647

+ ( "

%

.
)+
+)

*

11+2+<+ 4
11+2+<+1+ %((
&"%
%
+%
2
"%% %
" "
&""

' $% ' 9
2
/ ' &"
" ( .
)

(
% 1

! $

%

'
" % " "
" % 3

# " "
22 W

<,* " "

P!*8" 3 )*
%%" 8"HE' %

%
&"

92/*
64H

0"%$' %
)

9
65 2TF 2 455> 4: %

W)" (9 J) 65' 2=
+ 4*5* %
"
" 6='
D4>O2
!*

)# " "
L
W
F " "
L
W
92/
"

L=555'H
L HG5/> " (

L!455>4'42-
H4 '"-2
64
22'% " " )$
L22
2F454H'
7
! ' &"

4*

<10* " "
+
W92/*8" 3 )*

64@

# /)
92/
0
4567 % .
)+ C
.'
" ( )+ D

%
"(% ' % 1

$
%-O4O455=O9O
890'$%) H'294=556'
" "
" 3
0D "

.)
&""

!' "
"

% (

$*
0 ) %

2F "
&"%
2 " " 2#' %
%
&"
%. *
2 &"
) %
)

1
!*
2
) ) " %

;

* (#"7*#" & &#"7 )& 7" &+,>7'"
D'
%
" ) )
$
.
'
'
'
"% % % 1*

%. %
" "' .
)+ !'
4567#
&"
%
"(
!

%
%
' %%" 8"@6*
64G

' # %'
27*6O
&"% \
@
27*EO 27*4O

H
%\ )

*
7
4
27*>O 27*7O
6
)
\ \
5
+
27*=O 27*HO

% \ L% \
27*GO 27*@O

\
\

<1*
% 9
% *8" 3!'4567*

11+2+<+/+ ' ' @(

2; .
&"%
' "

%

, - 4567#' &"
%
2
" %3
#

A30 %" (
-';

65*4*6*
%." ( +%

%"
(
*
)# 0" "% 3 2 " ( %

0'% (

2 "

?

)' $ % " (
% ( '

%

: %
"

29 " "
%
%(

" % (
%3
* $ $ A # " ' " "

F9 *
64=

)* 2 %

" L"%
2L#'
" %

"
;%
1
" *
* 2 %
%

%
8 28#'

;%

'
%
)
+
(
%% "" *

* 2 %
/
%
" /09#'

%
"

D *
# /

%A3 0 $ &"

%
2

-
#'

"
) )
'
; % .

%

"

%A
*

11+2+<+6+ @(''

0 &"%
% % " #C. ' '
)
&"

' " D $ %"

" (
%

") %
- . $' " " %
2 .

$*

11+2+<+2+ !
F
2 ( " (
" +%

)+%^
" '

+"%% &"% 2';

64>

65*7*H'
)
% &"'; " " (
2-0'
%
)$%"%) ' )+

.

+)

)$
"'; %
66*H*=*7*
0

&"% "

6='
D4HOD4HO-.)2 )
=*

2
+"%'

+% %' $%

' "

' %

)
'
%
'
%
%'"

") %(
'
+%
%

D" 6=' D 4@ O L%
.
2' " ) &" 2&"%.

"" (' ; %" 8" @4' "

&"' ' ( "% % >
65 "
) ' % "
%
2 %'9 ' 2 '" *

<1*-

&"% 2*8" 3 )*

2 "
D" . %%
.
" (
' % " "
3
64E

<1'"
.
/ 4564*8" / *

<1,*8 JT64567*8" 38 *
0
/ ' ( " "
%.

'% &" .
8 J'(")
)

%
"

: &" +

" &"""
(% %

92/*

675

11+2+<+8+ " !
( .

9"
1#'" ( +%
. "
9

2 + 8W
6H' "
&"' "
'
" ((%2' " "0 "

eH=5 "" F' "
455 '

" D%

e655 555' % *
'
&" "

%

'&"
" "
+
W&"
#'
" e65=*555' "
e45=*555 D%
% 65H
%
#'&";
%

D" 6='D4GO9'

7A
65=d*
0
.

" G*555
" ' &" "
2 %

' % &" "
" ( % % %.
( %. % *
%.
% % &"

+ (

% ; % A: % %
%
/09'2 %
$" '2 %
"L"%:
" " ( %
$

"

' &"
"

'
%.

A

" %
e@55555' " %
%.
65A"
'%% &"
+
%." "
*

11+2+<+9+ $

6HF+%
9
2 + 8W

"
W)+ 3UUWWW* )%*%
676

F %
$

" 2

(#' % %" 8"@@' " ""

)3
#

3 0
"

%
" (
-B
(C" (
MF'

%(

2 "

2
?

)'

% ( '

' $ %

%
*
%. +%

%" ' " 66*H*G*H' " # )#'

%. 66*H*G*@' " # )#' "

% ) &" $
%(

"*
)# 30 % % %

"% ' 1

'$
%"

*
# A30
A (
"" %"
&"" (

4

*

#
3 0 D %.D%

%

('
% %
%

"%
.

&"%
%(
'
%. &" &"
"
" (

2'
%% &" "" ;
%" *
# 30 %

% ('

)

'
%.

"

% *
674

# 3 0 %
"
+"%'
% ' "% "
"

' (
D

"%
W)'

()

*
# "30 (
"
'

'%
W) 2=
' " ( (

' "

2%

" &"
W)*

<11*

*8" 3 )*

11+2+=+ 4''
F
%
%(

(

')3
# 30 %
% % '
65 "

%
1% %. "

% %
A 4567' "

" 9
2 / ' 8"

2 '0"
8%'
$'8"

T"$%'
0"
%. ' 8"

F"
' "

%
'

677

% ;) 8"

&" "*

"

%&"% %

"'

&"%
" %
D ' (

;%4*
)# ( ( 3
% %

"

%

'

%"
"

'
%.
" "(
'&"
%(
.

"

%

1%' " )

"

' "
%
"

&"' " %(
" % (
&"
% " ' % "% ' %"

* F (

$' " %.
455

%
*

11+2+10+ 4"#'N 7
F

%A ) &" &"
% %
%
" %'
( "
%
&"

%

%* 2 %)'

+" "

'"

"% " " " "
% "

)
%(

( &"+
*

11+2+11+ 4
F
/

' F
( /

%)
' . % $ % %

67H

" , - 4567#' "
&"

"

)

%
$' %

7 ' ' ) '

'

&"
'
'

(;
' *

67@

1/+ $(2> C(
( (

D%

'" (
%
$
=80"")
$%
$
20
9
2/ ')
" "
3
6* 2
&" 1
92/
" "

%
'

"

" ": %)'

O$% 1O .

" "' &"
" %

(
' %

*
4* 2 (")

-
A'
""

(
% " '

D '

*
7* F 92/ " "

( " ' "
%
"(

*
H* 0 " 92/' %. " &" " 0%

%
"2 %
/

%
%29E555P455>*
@* 2
% 1 ( %
1' %' ' ' " (
"

+( *
G* 2
92/ % " "

(
D
*
=* 2
"
"&" "
% '% "
" ( 2 %
/

%D%"0'
%)"

%
#
) 9#

9
*
>* 2 ( .
'

.
" "
D &"

%D %
)
(%

*
67G

E* 2 ( '""

1 .
' "

2 "

?

)
20 %
%.+( %(*
65*0

' %

" "

(

%
"" D :

)
"
')

'

%

' "
) ' A %
1

(
*

%"

'

" .
"
'
("%

% (
' %
%"
' "

. '
%

%
.

"

.
*
%"

%
(
" %

"") ." &"+
%

$ ' "

%% *
66*2

%
%
+%
%. ' %"

*
64*2
%&" +%
2&"%.
"

( 2" ' "%
&"%
" ' "
+"% %

*
67*2
&" %(
" )

&" A % "
) ("%

)"

"*
67=

6H*2 ' %

W)' %
"
L"%'%
% 8' &" "%
+(

%(
( %"

% *
6@*0 %(
" =>d %. ) '
"
.

)

%"
' &" % . ) "

9
65= d " (
7 A'

++&" %%

75%'
"%
'%) %% %
"

=d
"

%

*
6G*0 %(
@%..
&" ' &"

% "
" %
" % " (

"*F&"% &" &" (

'
'

'
%.
)

" % % % " %(

%. %
92/' &" % %
. " %

'
'

"
*
6=* ) "
>Hd
"
% " ) "

>d
' " % . D (
'
"
2 2

&"
0&"'

"% 655d
"
" ' "%) "

) "

>d'
'&""%

%
+

)$ D ( " E4d

"
' " ) 2
2

2

&" 0&"' " &"
) &" "

% (
20' %

) "
%"
&"" %%2
&""
D (
6Gd ' &"
D (
67>

"
%."% D

""*

67E

16+ $(8> (

6* 0 % %
" % ) "

(
" " ;) &" % 9

2 /

' &"
&"
%+(

)
%&" &"' " " % % )

' %( " % (
" +( :
%)' %
% $ %"+ % )

" " : %)

=80 % ")
"

% D ( "
&" "

%)

*
4* 2
&" % %
"
" %
' " %"+ " % '

"2 2
2
&"0&"*0
%"

%
$
=80 " %"
%
' "
" '
"" D %
% %

' "% %
% (
"

.
%
% % ) " ( 1 *
7* 0 %(
)
'
"
.%% " '

"
%("""65d' &"
% &" "
" ( %
%. :

"
%
45E
$"% ' &"%
"
"
GEd
%' ) 65 ; ) E'
%(

e G46 7G5 "
%

+
>Hd'% &"
"
"
6H5

e 6 5=6 H4> "
%
+
>d

' &" % " +
e H@5 5G>' &"
"
" ( %
7> '
% %

"
*

%%" %
*
H* 2 "&"
" ";) "%%

$ . % %) '
% " 2

A %.

; " &"

*
@* -"
"

(

)
%

' %) $

" &"

)
%

/

-*
G* 2
% &""
&"
"

%

'
%.
" '

"
'
%.
% &"

%) % $ +"%'

% &"
% "
) " (
% ' %
%

% "%
" '
'"% %
% ('%
%
)
%"% *
=* 2 " &" "
&" %
(' (

* 2
&" %
=80 %
) $% " +(

)
20
92/' %) &"
%
"
1' " &" =80 " "$
%

" "'
&"+% 1
6H6

) " ( ; D
'
%(
' %

%

)

"% %
%
" *

6H4

12+ $(9>(

6*
"

)'

"

% % %
$ "
%
" 9
2 /

2 "

?

)' " "

% "' + (
%
"(

* (
)
' %(

% (

66*H*H*@*
4* F

. %
% %

9
2/ " ' (
"

% &"

-
A A 7 ' )

"0%)

'"

1' $ % " /)

&" " '
'

.

% (
.'
(
" . 1 +% % 89' 80' 080'
. /' / 0 ' . " P 0 '

%
"
'
%. %
$ '

+(
)
" %" %

%)*
7* 9

. % ) " "

"
%%

=80 "

% ;) * )

%)
&"

"

" "
" '

( + (
*

6H7

18+ $(;>

!3
"
/

-*
3/
(
*
3

&" "9/8*
!3
*
D 3

"

*
30%

2*
B3F"

9/8*
3 " *

3
A
2*
!3

-*
!-3
1
2*
!43

W )*
!3.

-'*
!3
-%2*
!
3F"
0"

-*
!3/

-*
! !M3"%;
%
'%
*
!3
-

-*
!3(

-*
!3$
*
!3

-*
!32 %
/

-'0*
! 3"

*
3A
%"
*
31
"
$*
3"

*
3

"(

'%
20*
6HH

!3
9)
$
%*
> 1*
D3

"%"
*
3/
*
3/ .%
*

3" *
:3L)
1
*
3&" "0% *
30 %"
&" "*
43 (
8 0D
3L( *
32 %

"0% *
!3"0%
2'%
29*
3
9
%"
' "

&" "% (
%

%"*
4 3.
8 ('9 "

')

%(*
430%" *
4SM3%
*
30%" *
M3L)

"
*
32 %
/
%
*
)3

L D *
): 3 '!

*
)# #3
%
*
3 " "%2*
!3/

- *
3%A$

" $%

*
43 (
0 "
8 0D
89*
39(
0
(*
6H@

/;0003 0 .

29 )
% 2==EE'
) %
" %

"

%
*
=000 O /00<3 -% ) %
" %

*

3 )
" "
$
%' %

"

%)*
M F FI3 )

% ' "
% " )*
M3

%A'2*
3 F
*
M 3
2 0% *
-53 (&"" "

808'
("(
89*
: M3 %*
P/P/00;P P 43 -%

$
%

$/
;)
*
390"
%

*
39) % /"*

103

%9 *
39
2/ *
3 %%*
!3L%
.

-*
3
% 'L'! "*
3 (
2
*
D MS3/.
*
3 (

)

'

) '
) ' " ) )
' "
"

%
%
*
3

" *
3/

) % *
6HG

38%W^

9

! *
3 "
$
2 W*
))
3 *
4*2 %
%8
*
32

0%

*

32 %
" ;'F*
3 L% " (
2D 2%

'
'
'
%*
5 3 2 % +% % '

6E>G*

30

*
3 $
K' "
) $' %
) '
() ' %*
32") O 0D '&"D ; % " *
32
&"0&"*
3&" "9
2*
3 2%
9) *
4M
3 L)

"' +)

.

% &"
) " " "
" '% %
""

%*
D
:/00</3

*
M)
3 "
" " *
S
38
"%

-*
S389*
!3 %(
*
3/
9*
D3/

*
3
"'"" *
3

*
:3! $

% *
6H=

S4 3
/
8 "
)*
5
3F"
0D ) '

J7'" (
%
% ) *

5
3F"

MF*
- )4SM3 0 " %
) #
&" "
%
,+*+%6E>H")
%(
2 % ," 6E>=* 0 "
%
) %. "

%
" "

*

6H>

19+ $(=>!7%$
* 4567#*-.) -#Q 60
'7
*'! *#*FD 'KS'0

%1*
-* 4567#* -.)4S%SS!S+$.
64
56
456H %
(*%3+ 3UUWWW*)(*%U
U-/"
02*

/* 455=#* 4
T
(
@
/ (84CC003C #C7<#+9-%' fg/
"g ) *

: ) 4557#*
6=

456H % L
3
+ 3UU+*)W+*+
*
"U
U+S"
*

' * L*' < 2+ ' ,* 0* 6EE5#* + -W
" 03 %
+
"
*$ )
!D, 76#'76*
%'J*0* 6E>4#*P
.

.
6

*#*
+" '23+" + *

0A '
%* 456H#*!+ ?
456H%

%0A 3+ 3UU %**U
U` X9029

88* 4554#*<
/

.
* 000'
"#
64
56
456H % 8"
+ 3
+ 3UU*U U

*+ %

8' * 4564#* -.
64
56
456H %
*%3
+ 3UUWWW*)
*%U") U64O5HO4564O9FO0D %O
9
O8d45 2LF2@FT2SS()7=>W#*

/ * 4H

456H#* -.$ 8% / / 3
+ 3UUWWW* *%U O U)"OOOOO)
/%( ! ' R*' < 2".( ' * 455E#* $
/ ( O

>

( 7

*#*8'8'1D3O*

L%%' * 7
65
6EE7#* <

G
6
4564 %
+ 3UU%**%U%(U "U "+U6EE7U65U5HU=>H4EU
D*+ %
6HE

L%%'*'<+%',* 6EE5#*O- !
7
6
4564
%+ 3UU+)*U6EE5U5=UOWÔ
O" % O) UU6
L%%' *' < +%' ,* 6EE7#* !

U )

- !
6

*#*23L *
L

* ,"
6EE5#* !M U7 K

D#B

@

456H % L

" W3
+ 3UU+)*U6EE5U5=UOWÔ
O" % O) UU6

L%' * 455=#* - . D $ +
U % -
) -.)$=$. 4

*#*" ''23
+KU9/*

L%'* 4>
54
455G#*$#-.)
5=
56
456H%

*%3+ 3UUWWW*)
*%U) UWO
U") U)
455G8)4>*

L ' S*' < $
$"(' 9* 455H#* 1

2 * +
. / ('E7OEE*

L.
( 2%' *' F"' *' < 81
(
' * 4565#*
)
@ /
( @

*#* ,* +' 0
*# 8' 8'
1D3/WOL *
L ' * 4564#* - . )

8-.)9<

/
( 6

*'! *6#*2 '2 '+ 3LLF
*
LW
'2*'<8'* 4554#*- . )
UM 6

*#*23+K*

LW
' 2*' < 8' * 455G#* - . )
U M
+K*

000* 4555
%)
4555#*0002
6H=6O4555*/+++! .

7
$
C/
$
6#* * 6H=6O4555' 0
*#
W'-,'2*

, ' ,*' < - ' ,* 455G#* - . )
.
%

$ /

F
30 *
, ' ,*' < - ' ,* 455>#* - . )
D .
%

$ /

4

*#*9D
'F
' 30 *
, ' ,*' < - ' ,* 4567#* - . )
U .
%

$ /

7

*#* -W S^' -S' 23 " W
+ O
L%*
6@5

,"',* 6E>4#*P
.
K '*2* 6EEG#*-$ L
"2+ *
K '*2*'<- '** 6EEG#*-$ U
$

6

*#*+'23L
"W*
F^',* 455G#*
MU,)
.
M J %

)
6

*#*-WS^'-S'23/WOL *
F^
* 6G

%)
4567#*-.)%*
6G

456H%
F^
3
+ 3UUWWW* ^
*%U" %`WX<
X=5645< X%%)< %X@>64
G>56EE=E@7>>H6G<&
X>56)46OE@E
OH6
GO>7GEO
=G)HE=G=< ^X"% " O5O)O
<)^Xd40)=5645h4h6h6h6h6h6d40%=5645

' * 455>#* . )D. /
. )

*+'0
*#+''23 FF*
9/*
4566#* - . ) 4

8-.)49 0

45
64
4567%9/*9/3+ 3UUWWW*%*UU-U4*5U
9/* "
455>#*" "
* 6#*
9/"* 4564#*)
'4*5*
67

456H%9/"3
+ 3UUWWW*"*U") U U+%

92/* 455>#*

#$ % *
7
65

4567 % 9
2 / 3 + 3UUWWW**"**U
D*+UO
&"O%U

' -* 4565#*
-.)U-

8% 3
+ 3UUWWWO
56*)%*%U WU " UUW U"65U

%%
*+ %

092/* 4564#* .+

T 0C0" 0 1'

'9
2/ '2,1*

' * 6EE>#*

U
$
$
. 6

*#*238*

' *' < )"' * 4565#* 2" + " O
%% % * 0*/*F%
'0
*#- . )
V D"
7#'HE4O@5=*
6@6

O29* 64
")
455G#* !)C$# 8% 922*3 + 3UU
*O
*UO%U6*5UO%*

'*'L+'K*' 2 ',*'<

$"('/*,* 4564#*>
#; 7 +

D <

#$ %
! %
2%
/
"

F "
% ;) '

'9
2/ '2,1*
2"' ,*' 9
' ,*' < 8' * 4567#* - . )
U 4=
M
%'8
'23+OK*

2% +'* 6E66#*M
4
+L

*
2 ^ +' ,*' < 8' * 4564#* - /

U +=

/
M

6

*#*23+K*
2W' K* G
64
4567#* % -.) %*
G
6
456H %
F^
3
+ 3UUWWW* ^
*%U" %`WX<
X=5645< X%%)< %X@>64
G>56EE=E@7>>H6G<&
X747GEH)O6E>OH)5O>G>GO
)65@6H)=E=
< ^X"% " O5O)O <)^Xd40%=5645
'8*J* 6E66#*. $

)
6

*#*2*
+9/"* 4566#*9/8E*6* *9*/"'0
*#
+ 0D" * *
*#* % *
G
56
456H %
0D" 3+ 3UUD" *%U) U)%O"
U U

'*'<J%'8* 6EE=#*7 )
5 ^*
* 6
0
4564#*

!* '

"'<#
75
%)
4567%

3
+ 3UUWWW*"**UO"U"OO)U+ *+ %

!* 4567#* >
(
T .
+'

'! $

% '2,1*
J)2 * 6=
64
4567#* $
$
* 8% J)2 * 3
+ 3UUW) * U%U

J8* 75

4564#* 6.75$
*
64

456H
% MF*3 + 3UUWWW*D
*U

UD
O4*4UMFd454*4d45 4564O
5>O75#*

6@4

J^
* 65
64
4567#* -

G
56

456H%J^
3+ 3UU*W^
*UWÛ"%%
J^
* 65
"
4567#* 6.75*
64

456H %
J^
3+ 3UU*W^
*UWÛMF
J^
* 456H' 5G 5H#* . *
% J^
3
+ 3UU*W^
*UWÛ " "

J^
* 4E
%)
4567#*.
5H

456H%
J^
3+ 3UU*W^
*UWÛ

J^
* 75
")
4567#*< *
6G

456H%
J^
3+ 3UU*W^
*UWÛ8%W^

J^
* E
%(
4567#*-.+5* 922'
"#
64

456H%J^
3+ 3UU*W^
*UWÛ922

J%^' ,* * 4557#* 5 U - M

M
:

4

*#*K3
" *
+%' ,* 456H' 56 4H#* W < *
%
+% 3+ 3UUWWW*(+%*%U)" O +O(+%O%W^

6@7

1;+ E
1;+1+ E1P %

1;+/+ E/PO &

E E ('
& # $%' %
@( #@(+

0 % " "%
1
9

2 / &"
! $

%
" .

&"
6@H

% %%

% 1 )

"

" *
F 9
2 /

"

"
"'
%

' *
0

.&"% '
)3
P
/
%
2
% "
2
2"

.
2

2
&"0&"
2
2

2

2%""+"% ' 1

). "

"

' 1
"
'

"

'

*

:
2 "
% );&"
%

&"%" )%;
"" %

%% ) ' " ) %(
"

" *

6@@

:?> @( #@(O
"&

$&#'($# ')'*%$3
0,002Q/93" $

%
&

%'
(
?-02Q/3 ?-020#
* ( B(' # ' @( F9 -902
( . 7 ( ( # %"
' ' "#" "@(
% ( &'. ' " #
" "+
9-02020I82 -9 8-F d:-

)*
+,
& /01/ /019 G

'-'
*
. /

0 +*
1( 7,
T
7,
H
2
'
* /01/ ( "
'
-'*&''

*T

-
%'
"

3
0
% /01/ /019

*0
0
B'
40(5'
*
-
-
'*-6- *
4'
''0
/01/ /019
'
+

((
056-
&
1
%B T
6@G

((

"&

$&#'($# ')'*%$3
0,002Q/938( 3

*0

' *& ''
&0
0

'
'

(
?-02Q/3 ?-020#
*(B(' # ' @(( F9 -902
. 7 ( ( # %"
' ' "#" "@(
% ( &'. ' " #
" "+
9-02020I82 - 8-F d:-
9

7
&' ' +' /01 '

- '1*8*
/ (
*

-0

( *

'*0 /01 /01/
'

8-'+

/
*4

9
''

2
,
7*0
2

'
0
0 /01 /019 (
''
/ ,(
T(

"&
6@=

$&#'($# ')'*%$3
0,0 02Q/93 " $' +
*0
4
L"% ' '
%'
: ' '

'-

'
,
+

*

?-02Q/3 ?-020#
* ( B(' # ' @( F9 -902
( . 7 ( ( # %"
' ' " # " " @(
% ( &'. ' " #
" "+
9-02020I82 -9 8-F d:-

'
'

*0
- /01/ /019

'(

7
*
0
8
0 /01/ /019

0

'0+'-'+
'
' 7

+'+''
+

*:'

4 /01/ /019

T

&
0
(
(
;

4-
&'* /01/ /019 '
0
T
'7<-
-=>;>$-$*
' -
'
(

' /01/ /019
'0
*

'+

0

6@>

"&

$&#'($# ')'*%$3
0,002Q/93 $
- ,*
- '
*0

' '

8-

-
,%
' 4

0-
, ''
0 '

-
'%
&,
(
?-02Q/3 ?-020#
* ( B(' # ' @( F9 -902
( .7 ( ( #%"
' ' " # " " @(
% ( &'.' "
# " "+
9-02020I82 -9 8-F d:-

''
0
'1 /01/ /019
*8'

"T
'0(
E
>

+'+ /01/ /019 (
+

'

'
:
T

-&
'
8'

!/

(
''
/01/ /019
+

0

%T

?1'

$
'
"!" "!#
'2-'0,,*

6@E

1;+6+ 56P(( &

2D " "
1
2
&"0&"
;

(

.H57
7(5H57&7&567
3

3

$'

&
3

!
# $

.
+
7
+
!

+

7

%

$

%

%

;

+

4

*

'

.$

!%
%

%%

%

*

!

4

!

%

+

%
%
/9*
:7#7*
,

!

!

!

"
"
.$

!%
%

%%

%
"
"
7

!

;@

00D

3 $

!
4

3%

C

7 %

5

;

9&

%

!

%
!=$

)
%

! $

%%

%

.%

3

%%

(

(

I

;+

%

") ; < = 3>
6G5

1;+2+ E2O

6G6

1;+8+ E8O C4

4* 7
6*"+"%
6*%"
4*

)&" 4*8

"
(

7*L% &"
"
7*8

H*)

") H*

%
@*)

@*8
%.
)"
"
)
G*

)) G*

=*

( ' *
6* %

" +"% "%

6*

""
4* 4*"" %

7*
""

7*&")

"

H* )

)

@*"%

G*F$

6G4

1;+9+ E9O &

#-%,#!'
3'0-&%!+-!%+&4
.0%/%
+,
+,

-.

/ 0
$0
E
$
;
'
&

;
'

?'0'

;
?

/ 0
7<'
.
.
'' +'
.
.
<+'
.
.
$
'
.
.
)'

'
'@
E
E

' ! 0 1

3 '5#
+!23
4 '5#
6G7

#
! #
.0%/%
+,
+,

5#67 / 0
$

#&4,+,&4(*7%(")*

&#4* "7 '* (#"(")* '* +#&4,+,&4(*

)&*(#"4, )")&4
&4(">7)")7">*#"7

2

,%& (*'#&'& (&)& &'&4)")&4

2

&=" B"4)&7"44&)&4
-#--# / 0
#*'&4*'*%, '"'9
E
$
"7(" )& '* )'* &4 +"#" #&"7:"#

.

"'(3)")&4
"7(")&+&#4* "7
.
.
*+&)&'* (#"("'9 )&'*%+#"4

2 E

"7(")&#&',#4*4)&
E
E
"#& '")& '& (3*44"7"#"7&4

2

' ! 0 4
3 #1
4 1
+!23
1
! +1
2
,

8
&32;
A
6GH

)
06++
',
)
>&,'B

#
,/
"
#!+,&&%-.+!
"

!
! '&
,% -
! ! " " #
!!'&%-!,

6G@

1;+;+ E;P P0601$
Elaborado por: Unidad Fecha Firma
Consejo Asesor de la Oficina de Servicios Generales*
Revisado por: Unidad Fecha Firma
MBA Rosibel González Unidad de Gestión y Control 02/10/2013

Cordero
Aprobado por: Unidad Fecha Firma
MBA. Rosibel González

Cordero, Responsable del Unidad de Gestión y Control 02/10/2013
Proceso
M.Sc. Oscar Molina Molina Director 02/10/2013
hF%"
$ (

%%)

) (
6G
"
4567*
6GG

Enunciado:
En la OFICINA DE SERVICIOS GENERALES de la Universidad de Costa Rica, nos comprometemos a satisfacer

constantemente las necesidades de la comunidad universitaria, brindando servicios eficaces que permitan el
desarrollo de las actividades sustantivas de la Institución.
Para lograrlo, nuestro actuar se rige por los valores de respecto, transparencia, coherencia y pertinencia.
Además, el mejoramiento continuo de nuestro sistema de gestión de la calidad y el fomento de un ambiente

laboral en el que se promueve el desarrollo profesional y personal son nuestros principales emblemas
Fin del Documento

Número de Fecha de la
Descripción del cambio
revisión actualización
La creación de este documento surge como una
necesidad del Sistema de Gestión de Calidad, para
1 02/10/2013
cumplir con lo establecido en el requisito 4.2.1. de la
norma ISO 9001:2008.
1;+<+ E<P C ' &

*+
5)

#%$" $#
6G=

;

+

! *
3!

%

4

%

%
%

.

%4

%
'
$
!%

%$ %

%

.%

*

%4

*
+

%

! *

%
;

!
%

> +

$

<

%
!

%

<

$

*

$

%
#5H7HJ7;

!" 93;9;
3
""? 3.;9;
.(7H9;
?
.;.759;
3
""# 33@
?$?% 6
#
A9 :!
7

@

7

;@

!

%
@
5

'

+ $

>

%

+4

7

% *

!

;+

;
%

3=
@

3!

'5)
7

(

;@
@

5

' , @

%

@

.5) 3=

9
9$

% *"
7
% *
!
6G>

%
6
+

.' 5;9

A000
1
00?

;

+
*

% '% 5 *

( '%
)
1
.

)(

+ $ %
6+- '% ! *

'%

( '% +

" (

")) +

( .

)

1
. +-

1;+=+ E=P % "

% "

% "
'7">" "
>=&(3*F # )"# &7 4&#3'* )& (#"4+*#(& )& &4(,)" (&4 +#*8&4*#&4 & 3&4(!")*#&4 &
8, '9 )&7"4 &'&4)")&4#&7"'* ")"4'* 7"4"'(3)")&44,4(" (3"4, 3&#4("#"4
7 &")* 4((,'* "7%& (&'* F
*7B('"4)&7* 4&=* 3&#4("#*

G
EF=&&4(#"(H!'*3)" 3&#4("#"
&%" 2 *%+#*%4* '* &7 "%>& (& +, (* 2 '*#+*#"#@ '*%* +#@'('"
4((,'* "7&7,4*)&(&' *7*!B"4 6%"(&#"7&4"%!">7&4'* &7"%>& (&"4B
'*%*7"!&4(9 (&!#")")&#&4),*4'* &7+#*+94(*)&%(!"#&7%+"'(*
"%>& ("7 &!"(3* )&#3")* )&7 <,&A"'&# , 3&#4("#* 6 2 E #*%*3&#@ &7 ,4*
#"'* "7)& 4,%*4("7&4'*%*&7"!,"& &#!B"&7H'(#'"..%"(&#"7&4
)&*8' "6)&7%+&:"
7" &4(#"(H!'*)&7"C'&##&'(*#B")&)% 4(#"'9 F=&&4(#"(H!'*F#"4+*#(&4
6GE

&!7"%& (*)&7"C'&##&'(*#B")&)% 4(#"'9 '"+(,7*I
&!7"%& (*)&74&#3'*)&(#"4+*#(&4
7& (&4F)% 4(#"(3*44(,)" (&4*'& (&4 '"#!")*4)% 4(#"(3*4

&4+* 4">7&4F4'"#*7 " )#&'(*#5&88#&6"#'* 5&8&&''9 )&#"4+*#(&4

'7">"(
>=&(3*F#*+*#'* "#4&!,#)")&7&'(#9 '"6)&+&#4* "4"7*48, '* "#*4&4(,)" (&4
+&#4* "7)*'& (&6+J>7'*& !& &#"7
7 &")* 4((,'* "7%& (&'* F
*7B('"4)&7* 4&=* 3&#4("#*

G
EF2K*#("7&'&#@7"4'* )'* &4)&
4&!,#)")+"#"!"#" (:"#, "&8&'(3"+#&3& '9 6+#* ("#&4+,&4("" (&&7
A*4(!"%& (*4&L,"7*7">*#"76(#"48*#%"4)&3*7& '""4B'*%*&7"+*6*"7
+&#4* "7)*'& (&6")% 4(#"(3*6"7"+*>7"'9 &4(,)" (7<,&',& (& '*
%&))"4)&+#*(&''9
&!7"%& (* (&# *)&(#">"=*"#(',7*K2" 4((,'9 ")*+("#@7"4+#&'",'* &4

&'&4"#"4+"#"+#*(&!&#&8'":%& (&7"3)"7"4"7,)67"%*#("7)"))&4,4
(#">"=")*#&4
&!7"%& (*)&7"C'&##&'(*#B")&)% 4(#"'9 '"+(,7*I"#(',7* $
7& (&4F)% 4(#"(3*4*'& (&44(,)" (&4 '"#!")*4)% 4(#"(3*4

&4+* 4">7&4 4'"# *7 " )#&'(*# ,4("3* H#&: 5&8& &''9 )& &!,#)") 6
#@ 4(*

'7">"
>=&(3*F C&7"# +*# &7 ',%+7%& (* )& 7"4 7&6&4 )& 4&!,#)") 3"7 "4B '*%* &7
*#)& "%& (*3"7, 3&#4("#*
7 &")* 4((,'* "7%& (&'* F
&!7"%& (* (&# *)&(#">"=*"#(',7*K2" 4((,'9 ")*+("#@7"4+#&'",'* &4
&'&4"#"4+"#"+#*(&!&#&8'":%& (&7"3)"7"4"7,)67"%*#("7)"))&4,4
(#">"=")*#&4
7& (&4F)% 4(#"(3*4*'& (&44(,)" (&4 '"#!")*4")% 4(#"(3*4

&4+* 4">7&4 4'"# *7 " )#&'(*# ,4("3* H#&: 5&8& &''9 )& &!,#)") 6
#@ 4(*
6=5

'7">"
$.89:9(
$

)"

"

%D
"*
7 &")* 4((,'* "7%& (&'* F
*7B('"4 )&7 * 4&=* 3&#4("#*

G
EF - 4(%,7"#@ '"(3"4 <,&
8*#("7&:'" 7" '*%, '"'9 6 &7 (#">"=* '**+&#"(3* & (&#)4'+7 "#* )& (*)" 7"
'*%, )") , 3&#4("#" , (* E. %+,74"#@ 7" '**#) "'9 & (#& (*)"4 4,4
"'(3)")&44,4(" (3"4"+*6")"& 7"4 ,&3"4(&' *7*!B"4)&)*',%& ("'9 8*#%"'9
6'*%, '"'9

&!7"%& (*)&7"C'&##&'(*#B")&)% 4(#"'9 F#(',7* $* *>=&(3*4>@4'*4)&
7" )") )& &#3'*4 & &#"7&4 4,% 4(#"# & 8*#%" &8'& (& 7*4 4&#3'*4 )&
'*%, '"'9 )&4&!,#)")6)&(#" 4+*#(&4<,&#&<,&#"7" 4((,'9

7& (&4F*'& (&4)% 4(#"(3*4 '"#!")*4)% 4(#"(3*46#*3&&)*#&4
&4+* 4">7&4F4'"#*7 " )#&'(*##4( "* !& 5&8&&''9 *##&*4

'7">" ' # (
>=&(3*F " (& &# * & 4, )&8&'(* '* 4(#,# 7"4 *>#"4 )& +7" ("4 8B4'"4 %& *#&4
, 3&#4("#"4
7 &")* 4((,'* "7%& (&'* F
&!7"%& (* )& 7" C'&##&'(*#B" )& )% 4(#"'9 #(',7* E " 8' " )&
* 4(#,''* &4 6 " (& %& (* &4 , 9#!" * &=&',(3* "4&4*# 6 '*")6,3" (& )& 7"
C'&##&'(*#B")&)% 4(#"'9 & 7*4'"%+*4+#*+*4)&4,"'(3)")

7& (&4F *'& (&4 )% 4(#"(3*4 '"#!")*4 )% 4(#"(3*4 #*3&&)*#&4 6
, '* "#*4H' '*4
&4+* 4">7&4F 4'"# *7 " )#&'(*# H'(*# &# @ )&: 5&8& " (& %& (* 6
* 4(#,''9
'7">" ' @( #@(
6=6

>=&(3*F" (& &#+#&3& (3"6'*##&'("%& (&7*4&<,+*4)&C7&'(#*%&'@ '*46
)&7">*#"(*#*, 3&#4("#*4
7 &")* 4((,'* "7%& (&'* F
&!7"%& (* )& 7" C'&##&'(*#B" )& )% 4(#"'9 #(',7* E " 8' " )&
* 4(#,''* &4 6 " (& %& (* &4 , 9#!" * &=&',(3* "4&4*# 6 '*")6,3" (& )& 7"
C'&##&'(*#B")&)% 4(#"'9 & 7*4'"%+*4+#*+*4)&4,"'(3)")

7& (&4F *'& (&4 )% 4(#"(3*4 '"#!")*4 )% 4(#"(3*4 #*3&&)*#&4 6
, '* "#*4H' '*4
&4+* 4">7&4F4'"#*7 " )#&'(*#5&4J4#& &4 5&8&"<, "#"6<,+*

% 7
*%>#&)&744(&%"F-%$
#*'&4*F&#3'*)&" (& %& (*6* 4(#,''9
,&M*F#&'(*#4'"#*7 "
4,"#*4&L+&#(*4F"!*>&#(*H4+&)&4 **#) ")*#
,4(*)*4F& #6:" * 5&8&H'(*#&# " )&: 5&8&)&&''9 )&"<, "#"6
<,+*
F")"8 )&%&4"7!& &#"#&7 3& ("#*+"#"&7

*%>#&)&744(&%":
$

'.8
5;
,&M*F#&'(*#4'"#*7 "
4,"#*4 &L+&#(*4F 5&4J4 #& &4 5&8& )& 7" &''9 )& "<, "#" 6 <,+* C&#9 '"
&#%J)&: +&#")*#"
,4(*)*4F& #6:" * 5&8&078#&)** 4&'"
F*)& (8'")*44(&%"&4("#@& +#*),''9 & &7%&4)&"!*4(*

*%>#&)&744(&%":

,&M*F#&'(*#4'"#*7 "
4,"#*4&L+&#(*4F*) 6#("3" +&#")*#078#&)** 4&'"
,4(*)*4F& #6:" * 5&8&078#&)** 4&'"
6=4

F#*'&4*)&)&4+"'A*"7"4D"%
"%+%6 F.
+%)&'")")B"

*%>#&)&744(&%"F
,&M*F#&'(*#4'"#*7 ",4("3*H#&:
4,"#*4&L+&#(*4F">#&7"73* **#) ")*#)&7"078#&)** 4&'"
,4(*)*4& #6:" * 5&8&078#&)** 4&'"
F&
+%"K"%)&(*)*47*4)B"4 '7,6& )*8&#")*468 &4)&4&%" "

*%>#&)&744(&%"F-< 2
,&M*F#&'(*#4'"#*7 ",4("3*H#&:
4,"#*4&L+&#(*4F">#&7"73* **#) ")*#)&7"078#&)** 4&'"
,4(*)*4& #6:" * 5&8&078#&)** 4&'"
F&
+%"K"%)&(*)*47*4)B"4 '7,6& )*8&#")*468 &4)&4&%" "6'")"3&:
<,&&L4(", ""'(3)")+J>7'" 3&#4("#"

*%>#&)&744(&%"F(=>(#
,&M*F#&'(*#4'"#*7 ",4("3*H#&:
4,"#*4&L+&#(*4F">#&7"73* **#) ")*#)&7"078#&)** 4&'"
,4(*)*4& #6:" * 5&8&078#&)** 4&'"
F)&$"%N-+%)&7, &4"3&# &464@>")*)&$"%N+%

*%>#&)&744(&%"F

#?92> $#
,&M*F#&'(*#4'"#*7 ",4("3*H#&:
4,"#*4&L+&#(*4F">#&7"73* **#) ")*#)&7"078#&)** 4&'"
,4(*)*4& #6:" * 5&8&078#&)** 4&'"
F")"'"%>*)&(,# *"7"4K"% +%6
+%(*)*47*4)"4

*%>#&)&744(&%"F5=#

,&M*F#&'(*#4'"#*7 ",4("3*H#&:
4,"#*4&L+&#(*4F">#&7"73* **#) ")*#)&7"078#&)** 4&'"
,4(*)*4& #6:" * 5&8&078#&)** 4&'"
6=7

F "4&%" ")&4+,H4)&'")" '*)&4&%&4(#&

*%>#&)&744(&%"F
9
,&M*F#&'(*#4'"#*7 "
4,"#*4&L+&#(*4F">#&7"73* **#) ")*#)&7"078#&)** 4&'"
,4(*)*4& #6:" * 5&8&078#&)** 4&'"
F*)*47*4)B"4(*)"A*#"

*%>#&)&744(&%"F
+,
'> '
,&M*F#&'(*#4'"#*7 "5&88#&6"#'*
4,"#*4&L+&#(*4F,)" "!,"
,4(*)*4& #6:" * 5&8&078#&)** 4&'"
F")" '*)&4&%&4(#&

6=H

1;+10+ E10P C

#$%$" '$ # #$%$"
!" #$"
$""&$# ""?
&
.%
)

*7B('"4 )&7
%

* 4&=* 3&#4("#*

G
EF =&
*
&4(#"(H!'* 3)"
!

3&#4("#" &%" 2
%+ *%+#*%4* '* &7
"%>& (& +, (* 2

!
'*#+*#"#@ '*%*

+#@'('" 4((,'* "7&7

,4* )& (&' *7*!B"4 6

%"(&#"7&4"%!">7&4'*

&7 "%>& (& "4B '*%* 7"

%
!&4(9 (&!#")" )&

%
#&4),*4 '* &7

%
+#*+94(*)&%(!"#&7

%+"'(* "%>& ("7

&!"(3* )&#3")* )&7

<,&A"'&# , 3&#4("#* 6

2 E #*%*3&#@ &7 ,4*

#"'* "7 )& 4,%*4

("7&4 '*%* &7 "!,"
& &#!B" &7H'(#'"
.. %"(&#"7&4
)& *8' " 6 )&
7%+&:"> 7"
&4(#"(H!'* )& 7"
C'&##&'(*#B" )&
)% 4(#"'9 F =&
&4(#"(H!'*F #"4+*#(&4
' &!7"%& (* )& 7"
C'&##&'(*#B" )&
)% 4(#"'9 '"+(,7*
I
) &!7"%& (* )&7
6=@

4&#3'*)&(#"4+*#(&4
;%

;+

,
-

7 % *
9
(

+
.%
/001 3 *
/ ,*

0,2
"
# '
*
@ %
4$

3 +
/:!
;

+

7 %

;+

! *
+ $

!%
&' ,
*
%

+
=

<

!

+
% *
-

% *

*

,
+

"
>
5
'

6=G

+
! $

% *

,
+

6 -

7 *

8

?
;%

&'
6

,
+

7 % *
9
(

"
>
*
/ ,*

5
'

3 *
@ %
4$

+

3 +
/:!
;
% *
-

+
7 %

;+

! $

% *

&' ,

%

%
6==

;%

9+ $
-

*
9
(

.%
/001 7 % *
/ ,*
+-

0,2
A
3 '
3 +

( +

%

7 %

/:!
;

! $

%
,

%

%

+

%

5 '

=

%
% *

%
+-

*
!

+

6 -

7 2
7
?
;

%
'

.

;%

@
*

!
!*

%

*

+

5
;%

(

(

+

*
9
(

!
6 -

7 % *
/ ,*

7
7
3 +
4

>

9!

7 % *
$

%

/:!
!-
(

#
(

+
% *

&4

%
%

,

6 -

7 *

%
6=>

;%

(

3
(
+
%%

6 -

*

7 % *
9
(

/ ,*
7

7
3 +
:<
)

>

9!

7 % *
/:!

67*

%

(

3 ' (

#
3 ,

+
% *

&4

%

%
6 -

7 *

%
;%

9 +
%

.
9
(

.%
%
/ ,*

;%
@

6 %
/:!,
9 +

+

6=E

1;+11+ E11O*

1;+1/+ E1/P3

(
F
% "% #
"&"
&" %
)

(

"
)
( * %"
.
D)

' ).

% "
* '"

% " %
$
%(
* 2 "% &"
"
( %. ' %. '
%)
&"

.&""&")

6>5

"

* 0
% ( )
%
'"
"
%

'""%

" % %

%
%O O
%^ #

" *
0 '$% ";) ;

D '

+

%

%
$

%%: %

"

"
2'
%. ; % " ( % "
+% %%:
&"$ %
(

")
$.
"

"
1
" ";) *

.
+(
9

2

% "' 9
2 /

*

"
F $

")

0A(
2 %.' "

6>6H'
P

6>H7P

2 %.*

F"
H@ A
"% ' (

$ '
%
1% % " ""* - ) ' "
&"+ " %

"

+'
%$' 8%' &" " "

%

*

6>6

2)
' 6EH5

'
%
F
;) -;%57G4*

&" ) " " ' %(
6EH6' " +
"(
" &"+
" );&"
'
) )'

' ) ('% )
0 " 9.3 F

" "
" %
" " "' "
" %"

' "
"
% '

A(' ' ' "
' %
'
$
"
% *

/(

%A
""

"$

&"
+ ) ' $
%
" ( ) * 2" 1%

%. "

() " )
*

2" % %&"

) %;' %
" $

"
"

" '

'

)

" ") *

0 %" %
" ' $ )
%%)
%"

' &" %
" (%

*

0 )
0 " 9.' A %
" ( %"

"
.
6>4

) D

' D

$
% ' %. % &"
%" "*

%% ' " )

.
%

A(" *

F

$
"

1%*
( " ' " " %"

'
"
"
% '

"%

%

"'

% "%.D%D'
'
% '

&"

* 2"
%
%

" $
*

0 64
%(
4556' %

>5E>
%)
F '

"
%1
0
" " "
*

#

% "

A 6E@E % .%)"
%)%
"
"

%

% * '
E>5O6=
G

6E@E
'
" % &" %
" (

% ' )

% % ' (
' "

' % .* 0
6>7

%

% ) " "

"
%3

0 44
)
6E@E'5E>GO4=

)
"%
%'"%

% %
Y "
Y

%

% Z

2

2/ Z*+" ")

%%
2 $ / &"
$
2
2
/ * %
" " "

2
% !
%

% "
.%.

%
% *

%% %

%

"

%)
%)
Y2
2
/ Z
6>H

0 %% %) A 8 2.( 0
"
2
2/ *
0
" 2
2 /

$

%
2 $ /
% '

"
" "
" %3
#@6-# #)($ %#6#)# -#A6(#) ---#

$ ')

%
%"

"
" "( 3

A 6EGE'
)
% D%

%"' $(
%
"
' " "'
%. "
)$
% % ' '
"%
) % &" '

%

%.

")

%.
'$%
"
% &"*

6>@

0 %% A'
2 $ /
% '

" %
! $

% * 0
%) % "
% %
" '% 3%

! $

%
"

"( " +"% %
.
"

'% %

*

0 A
6E=H'%
% 0 " 9.

9
" * 2 %)1 9

" % ' %) 2
2
/ %$
1 "9 " $

" *

%

A6E== 247E=O5@

%
0 " " 8"
! $

% ' " $ " 65)

2
/
$" 4=Y\

2/
"

"
"
! $

% %
"

' * 4> 2
) ).

2 / "% '
%
%"' "

&"&" "*

0
>
%
6E=E 2 4@=@O5>

'") (

9
"
" " " "

2
2 /
&""

" $9*

0 6E
%)
6E=E 2-[4GH7 $" 7>

%
%
0 " 9.' "
3
6>G

#%
$" 6@E
0 " 9.\ ". 9

2 / " $

2"

' ' % * + %

0 " )
&" 9
" % '
" ' ; 0 " "
" '

3 " &"

$
9 0"

90 % &" $

! $

% *

%"
' %)
"2
-[ =
4G
%)
6E=E' %
* 6@E

0 " ' %

9
" 9

" % "

2
/ *

" %
%A
""' 9

2 / " ""

'" " "" %
')3

2 %
$)%
2
%
&"0&"
2
2"

.
2

2
2

2

"
" (
)

" (

6>=

%

% '
"

%"

*
' # (

F
% % %

' '

% ' " ) "
"
"

"'&" ()&"A )
&"' &" ' ) " ")

" + (
," *

(

9' 2
% ' %

'"Y Z")

+
"

% * 0 1

) )
$') $

) ( %"*

2 )" " ".% ' " "

% % "$ %
'
)
% .'

%$"%$
. % ) $' $'

'

"'
)A $' $ $* 0 ' )

" "
"'
&" ( )
% % '

"%

6@

"
"

*

6>>

F2
%

%
! $

% % $ " + $*
F )
) % (
"

A '
+% 90"

9*0***#*

)

% &" ; %A+

) " "

' 9

2 /
2
%
"' +
)
"%
%

&"
%

' '
%
&" %"% %
) " *

$(
% " '" 2+%

.

% '&" "'$
"' %)'

+'
"
%

""*

!( '

0 %+ "% #'+

$ '
"
) 1D

( )
*
0
1

6E>5 +") "
)

%

T#*0 ;
1

6EE5

$

0% #' %
L%% < +%' L

" W' 6EE5#* +
" +

'
"1D %)1%"+*
6>E

"1
LO
%

E5+

%%
1
' 0 " 0#
%&"( D%

(' " D (

$*
0 0
) % % &"
( ' "

%"+

% U( (7'U*F %0
"

) %
('
&" "%.
&"
*
L

1

6EE5
A 4555'
%
" % + % #
%"+
( " &" % "

"D*2) O
' %
)Ô* . % ' 2D
2%+%(
*

"
L%%'8 "'6EE7#JJ

DB

B
D B

KKD
'
. 1D

" "*

0$%

'1D

D%

('
" % % + $ ' &"

% ' 2 2D% ' &" " (
%"+ D *

6E5

0 " "
'

% L 3

( 1!)# #

%. &"
+% "1D '
&" " %
' %
%
2"% 2 %' " "

"

+
(
%%'

+% %

23

6E6

/

" "
!&%&

(*

'&+(4

'!(

)
%

&

* 4

*3"(

0
##$ !"
*#

1$2 1-
1-2 1-$ 1
1
2

( /"( !

% 7'

A

-

+%"+A
% ' %
% "
% #' " 1' %(

YZ 0
O O0
' %
% "
+( '
" %(
"
% )

('
"

%
" % (%

"

%

%.
"' "% %
%
%

"

';
*

"
) " " %
"' +

' " .

%
$
" " ;)
%. " % . "
6E4

%"

'

"%) %*
A(%

0 1% )" %
"
A

"

*

" "

"
"

'&"
%)1 &" " +( "
%% .

%%

*

%
D

"

A

%

&" "
29#*

2 % )" D

$'"
% ""') ")
'

+ " &"
%W^
" , < - ' 455G# 9

2 / ' % (7
"

" %
" %
" (
" " " "
*

6E7

7,"
%
$
" , < - ' 455G#
%(

% % ":
1
9
2 /

*
7,"$%
# (

"
"
%

'$% 9

2/
)# ( % % )

*
# (".
"P0 *

# " % (
2 (* '
2 ' ^#' " ( "
+%^ ( "&"%
"

0
% "

' $%
. 9

2/ ' %")
&"% "" "
%
%
$
%(
+%

2 "% 2 %#*0$% &"
%(" % (

"

%
"
2
%
9
2
/

, < - '
455G#*

7
0
"
" 3
6EH

#

" +(

' $ %
"%

" $%
9
2
/ *
)# %
)

#
2 &" &"
% '

" +
%( %

) (

$
F%
$" ( " "$.
, <
- '455G#' " ) %
$

%

' % %
% '
$*
F%
$" " %%

%(
3
# . * 3 0

( '%'') 1'

*
"

(

'0%
&" "
] ]' " &" "

"
(%
".%) "

" " * F
)
%"
(

^+
"
#
"

" #
+ &""
" "
(*

)
%

&"
'
&" "

%%*

)# C @(( 3 0

D
"&" "
'+
A

"&" "%

D *!
&" "
" % %
"
( ) "
' '

%
% %

(* F
&" "
"%% % ' " &"
)
A (

* 0
6E@

' &" "

(*

# 4
*' 3 0
&" )

)

( &" "
' " &" .
%

* 2
) "
"

"
)
'

). )
)

%D%( ))

1D '

"
*0 ) .
*0 )

% '
). "

)
" "
&"' '

'

%

' )
*

# 4 ' 30
).) %
"
%) "
&" "

)* 0 &" %

&" %1
). &" %
) %
" "'
% *9 % %
".

"O

) &"ÔW .
#*

# 4 " > 0
) " &"

"

" ' %)1

O % D * ( &"

%(
+

' "

" %" ' (

% )

% % ' %

% *
%

K# % " % $ )

)
*

# 3 0
"

%

"
*0%
&"] "]' D '
% " " %* 0 1
"
&" &"
"1

YZYZ'
; %
$
' Y Z'
%(

&")

*

6EG

# 4 >0 "$
%
$

&"
$
%
"
%
"
* 0
" &"

' " %

%A

(%
'%
%
KC K * 2*' 6EEG#' "
).
"
2* ' &"
+&" "
% *

+# '' 30

"
%+
"'" %+

""'

% %1 #%#
. )* F
" ' %

*

# C'* 30
"&"
) "

(
%
%% &"
;
" *0 %
).%

)
)

' %(

% ) (
*

# 'N 739% "' &"
"
&"
) ) "
" "
"

%%' &"
" % ) *0 &"
&" ( &"
%' "
"1

% %
" %(

) "

% "*6@

6@0% &"
" '
)''
''% " +'" &"
""

"
%(
' " )

%.&"
; %
% ")
.

) %%

, <- '455G#*
6E=

'"
H

$
#
', '%
>

@B@B3@
+;B@;B3@
5

0
-

EBE

EBE
7'

+ $

-

EBE

EE
7'

7

-
%
EE

E?E
3

> $

-
%
EAE

EE
3

3

-
%
E"E

EE
3

5 %

-

EE

EE
3

0
-

EE

EBE
3

0
-

E?E

"E?E
7'

-

"EAE

"EE
@

-

"E"E

"E"E
#

0
-

"E"E

"E"E

1;+16+ E16O% #!

'," '% ;@<, "934BB3 3B3B3=
5

0

&
0EE
&
0EE

)) @4, "934BB3 C34B4B3 @
7'

B

&
0EE
#
0EE

=

+ $
9
4+

(
0EE
K
0E"E

++ <, "934B3B3 C34B@B3 <

&
0EBE
&
0EBE

7'
#97

#
0E?E
#
0E?E
B
6E>

#$
%

(
0EE
(
0EE
?
9
4+

&
0EE
&
0EE
A

C

K
0EE
K
0EE
0
5)+- <, "934B@=B3 C34B4B3 33

(
5+

&
0EE
(
0E?E

&
0EAE
&
0EAE

K
0E0E
K
0E0E

. 34<, "934BB3 "934B3B3 @
9
5!
3 +

&
0EE
&
0EE

)+ , 34B=B3 "34B>B3
>

#
0EE
#
0EE
B
>

$

(
0EBE
(
0EBE
A
(

&
0E?E
&
0E?E
0
%, " 3<, C34BDB3 "934B34B3
(

K
0EAE
K
0EAE

3!

L

K
0EAE
K
0EAE

3

5!

K
0EAE
&
0E0E

3

&
0E0E
&
0E0E

,( 3, "934B34B3 34B33B3
(

+ $

&
0E0E
#
0EE
"

#
0EE
(
0EE
?
. , 34B33B3 C34B3;B3
7
M7
/7
' ,

#
0EE
K
0E"E
?

K
0E"E
&
0EBE

#+ 3@<, "934B3B3 "33B<B3
3%

&
0EBE
(
0EE

I

%

(
0EE
&
0EE

5!

&
0EE
K
0EE

"2(3,@ @<, C34B@B3 %34B@>B3
6EE

!

K
0EE
K
0EE
"
5!

K
0EE
&
0EE
?
I

4=

&
0EE
#
0EE
A
>

$

#
0EE
#
0EE
0
5!

+

#
0EE
(
0E?E

7'

+

(
0E?E
(
0E?E

7

+
0

(
0E?E
(
0E?E

7

0

(
0E?E
(
0E?E

(
0E?E
K
0E0E

K
0E0E
(
EE
"
H+
!

3

3

(
EE
&
EE
B

5
0

&
EE
&
EE
?
+ <;, "33B<B3 C33B3B3

&
EE
&
EBE
A
%

&
EBE
#
E?E

" (-

4@<, 33B>B3 33B>B3
+

'

4

#
E?E
(
EE

7'

1
3!

(
EE
(
EE
"

$

&
EE
&
EE
B
5!

5!

&
EE
&
EE
B

5!

5 %

&
EE
&
EE
A
5!
NI
L

&
EE
&
EE
A

#

&
EE
K
EE
A
(- 3<3, "33B3@B3 "3@BB3

!

&
EE
K
EE
A

&
3%

K
EE
K
EE
"
!+

K
EE
&
EE
"
455

#
@

I
=

&
EE
&
EE
""
&

%
"

&
EE
#
EE
"B
(

!

"

#
EE
(
E?E
"?

;

(
E?E
&
EAE
"A

4+

&
EAE
K
E0E
B0

+

7 $
$

"

K
E0E
K
E0E
B

&
EE
#
EE
B
&

(
EE
(
EE
B

%

&
E"E
&
E"E
B

7'

"

&
E"E
K
EBE
B
5!

!

K
EBE
K
EBE
B"

+

!

K
EBE
&
E?E
BB
7
0

&
E?E
&
E?E
B?
3!

&
E?E
&
EE
BA
+
;, "3@BB3 3@B3B3

&
EE
K
EE
?0
C

3 +

K
EE
&
EE
?
!

%

&
EE
#
E"E
?
C

#
E"E
#
E"E
?
C

+

#
E"E
(
EAE
?
C

+ $

(
EAE
&
E0E
?"
7 $

3 +

@

&
E0E
K
EE
?B

7 $

-

K
EE
&
EE
??

456

3

&
EE
#
EE
?A
3;, 3@B3B3 C3B3B3=

+

#
EE
(
E"E
A0

)(

(
E"E
(
E"E
A

*

(
E"E
&
EBE
A

7 $
3!

&
EBE
K
E?E
A

!

4

LI
K
E?E
K
EE
A
+

L

K
EE
#
EBE
A"

#
EBE
K
EE
AB
+ +-

D<, C3B3B3= C3B3<B3=

K
EE
&
EE
A?
7 $

&
EE
&
EE
00

#
EE
#
EE
0

; !!

(
E"E
(
E"E
0

+

(
E"E
&
EBE
0

7 $
+

&
EBE
&
EBE
0
5%

K
E?E
K
E?E
0

+*
"

K
E?E
K
E?E
0"

+

+

I+

K
E?E
&
EAE
0B
5!
!!
(

&
EAE
#
E0E
0?
+

#
E0E
(
EE
0A
(

(
EE
&
EE
0
454

%

&
EE
K
EE

%
-

@, C3B3<B3= 3B3B3=
$)
3+

5!

&

K
EE
#
EBE

#

0

#
EBE
#
EBE

1;+12+ E12O C (O%,'

457

1;+18+ E18P 7#E

''#' #"E%"F
+01, .

1 ) "

+-

+

-

*

2-

)

-

(

1;+19+ E18O C (O%@(

45H

1;+1;+ E1;OD(IS
$" G$H&I:C$

!" " + ?- 7+
''" ""? - 2 ""# (- HA:J
(

+
! *

5+

+
*
$

!

97#

+

%$

@
!
0
0
0

0

0

%
#
5+

%

9;.(
@

%
0
0
0
0

0
0

0

@

*
+

5!
(7635O;

+

*

+

%

0
0
0

0
0

0

4

% *

!

(

%4

*
%
C

9

0

0
0
0
0
0

3
+

4
+
%
0

0
0
0
0
0
0
0

@

!%

+

!

0
0
0

0

0

(

!

*

5!

P7
1
5;P
!

!

$
!

*

0
0

!

*
%

9$

P&
1
)P
(
00D
%
*

+

0
0
0

0

$

+

$
5!

5!

O5
*
$
$
+

+

+

;57#*
@39

;5*
$
+

!

%
(

0
0

0
0

(
3

%

0
0
0
0
0
0
0
0
0
0

(
5

5!

0
0
0
0
0

0

/! I,
= *

!

*

+ *
$

3

+
;+
0

0

0

0

*

%%

%
""#

"

=@
45@

1;+1<+ E1<O

1;+1=+ E1=P /

1;+/0+ E/0P C
45G

1;+/1+ E/1P

45=

1;+//+ E//P '"#

1;+/6+ E/6O% ;4

L 63 D
&"
" "( '%
"(
"*
L 43 "%% #X29E555O455>
L 739()%
"(

L H3" % (%' %(
"1*
L @3"
&" %(&""
( ( *
L G39(" '
*

$3

'OW" %O'
" %O "
9
(')
% ( " " (
"
45>

% %
*0
)
+ 7' "()

%
"(
*
(
%

(
%" %
)

)

% '% 3
"
)

" %%
%

!
%(
")

"

% % "
+ %.
*
0&"
%( )
" %O '
F

Y + "% Z );&"

JW* % O
*

' " (

'
%' %

3

2"
" 9K4567

.

A

/
%A

%

45E

;4

2 " (. % %

=80 )
#' "
%
$ &" . %"
= %

H %
"
% ) 8"
'8

" '8" % 8" "#7
% 0 F
+' % +
% #*

0 " %" =80%W^
"

'%)

%) %' %
" %%" " 3
0 %
$ &" " %
' " .
%" ' $#
% #

465

44>

# 8
8"
3 0

( '
%'') 1'
*

"

(

' 0
%
&" " ] ]' "
&" "
"
(
%
" .%) "

" " *
F
) %"
(

^+

"
# "

" # + &" "
" "

(*
)
%

&"

' &" "

%%*0
" 3

* 9)
13 " )
%''
' . 1' ' . 89' "

*
)* 0
(3
* % &" ( ' " "
"

" &"30D 9 '
" '
%

*
* %
%
"(

(*
*

* % .%)

* % &"
' " "
3
* O
W3 "
( "
%
"(
%(

%"

( *
* " %O"3 "
( "
"
"

' .' " '
.
'(D (*
* %"3

%"

*

)# 8
L) 3 0

D
"
&" "
'+
A
"&" "%

D *! &" "
"%
%
" ( ) "
' '

%
% %

(*
F &" "
"%% % ' " &" )

A (

* 0

466

' &" "

(*
0 &" "
% &"
O
W'
%) &") %O"% % &"
*
0 " ( % "
)

8"
'

%. ) )
"
&".3
!

6 4
0 " "
)
P )

&" "
' "
) "3
/"$

F)$

%

)

1

%) " " ( ) %

)
K# )"
*

% %
0&"

# 8
F(% 30
&" )

)

(
&" "
' " &" . %

*2
) ""

"

)
'
). )

)
%D%( ))

1D '

"
* 0 ) .

*0 )
% '
). "

) " "
&"' '

'

%

*
* 0
)
%

'
&"

-
'
) % " .

%

( "
&"

)

"
*
)* 0 &"

"

)
'"&""
&" ;

*
0
%

) (
"

3
* 0 ^+

)*

464

*
%%
^+

* " 3
*

)*
%

* F
+&"D
J #

* F

P P

*

* (
* )&"
)

+* "

0
%
* %

* 0&"
% %
* %

+* ) " "
&"

* %
(

*

# 8
0
% 3 0
). ) %
"
%) "
&" "

)*0 &" %
&"
%1
). &" % ) %

" "' % * 9
% %
" .
"O

)
&"ÔW .
#*0 " %

9K7*0
)
%.3
* 0
&"
"% )
+ %%
" "YOZ"YPZ';"Y+"
)Z*
)* "%
&"
+(

*
*
" $ +%
"P

* "
&" ^+
1" %.

'&" &" "
*
* "&" ( $%
%
"

%

%
*
* (
>5U45#

".
+
(
"

%" '
'
"
$*
F" 3
* %" "
)

*
)*

% *
* % .
1 (
'2D2%#

* .
" P 0
% " O 0 %'
8+) %' +^W %' L) %'
8+^W#*
* % (

*
467

*

%
)
* (
! *
+*

*
*
&"^PW*
* 0

%29*

# 8
30
) " &"

"

" ' %)1
O
%D *(&"

%(

+

' "
" %" '
(

% )

% % ' %
% *
%

K#% "% $)

)
*0 %

9K 7* 0

" 3
* "
)* " (
&"

* 8"/" ^+
D *

* (D
*

* (
' "
)
" (
1%3
* %
*
2
*
* W

* 0

* %
*
%1 " "
+* 0"
%"
Y O)Z
* " (
(

%

*
*

"
^* %

)

"" *
* . /
*
%*
) " (
-*
* &"%
*

# 8
3 0 " $
%
$
&"

$
%
" %

"
* 0
" &"

'
" %

%A

46H

(%
'%
%KC K '6EEG#'
"
). "

2* ' &" + &" "
%
*

0
)." 3

* F%"

*
)* A
0

*

A

*
% (

* /

%A%1
* .
+ /#

#

* A
0 " "9(
* %
+* " ( $
"L"%*

# 30 "

%

"*0%

&" ] "]' D ' %
"" %*0 1
"&" &"
"1

Y Z Y Z' ; %
$
'
Y Z' %(

&")
* 0
"
3
* %"

)* %
% '

+
9K7
*
"'2

* %
&"
*

*
% #
* " (" 1
* (
% !' ( '

")
W*
*
W
*
' %

##
* 2
%
$

6* 2F
4*
* "
L
W
46@

* D &"%
S9
+* ")
*
*
* 2 %
* 8"
*
"" #
*

+# % % 30

" %+

" ' " %+

"
"'

% %1 #%# .)*
F
" ' %

* 0 %
% %
)*F&"
3
* " (

% % ' "

)
% % 3
*
*
*
* %)
)* %"+( "(
%

* "
%

* ")

""
* 0 2
* " %
%^
* % ")
-
+* " ( )
*
D ' *
* % % "
^*
2 ;""*
* U
%* "
* % "" ^+

# 8

3 0
" &" )
"

(

%
%% &" ;
" * 0
%
).%
)
)

' %(
% ) (
*
" ) 3
* %

)P8
L)
)*
) P 8
F(% ' "

" (+% %
"%
)*
46G

* 0 ) $)%
% P8
0
%

* %()%D P8

* )

P 8
'
% %
* 2"% 0
P8
F
!
*
%D%(P8
% 2 )
+* 0
)) %"
3
* % %D%( )
" "*
* 2
$ (")

*
%)%D%( )

#
% 2 ) 3 9 % "' &"
"
&"
) ) " " "

"

%%' &" "
% ) * 0 &" &" (
&"
% ' "
"1
% %
"
%(

)"
% "6G*0 .
+%
%

%
"(

'
" &"

%%
)%

%
"(

%
"(
(*
F" " 3
* 0 "
"

)* %
%

* 0%))

%

* " (/)

* )

%A
(
* %"

4>

F" %

3
/

3 % #

6G0% &"
" '
)''
''% " +'" &"
""

"
%(
' " )

%.&"
; %
% ")
.

) %%

, <- '455G#*
46=

F
( " &" ' "
&" -0' %)' " &"
%

"
)
"
' % "
^
$'
% D % *
F

%
%" / # &"
"3

/ 3
6*
.
^+

4*
0
%
% "

%)
7*

%)
(
H*

%)

9(
@*
13 " " D +
W'
' %

#' ")

W

% '

Y+WO Z 1&"%) % % *

%. "%% % ("
"

^+
"
" 3
6* 0 ) %
&"
^+

4*

^+
"
D #
7*
^+
&"
$"%
" (
% (
.
^+
*
H* ^+

@* % % ^+

/
%)
3 + % #3 F

%) "
% %
"
+ "
G5d
%
% % ' "
) ( " "(

" "(
^+
*0
" 3
6* %"
4* %)
7* &"1 %)`S

(
H* %
%
%)
* %

)* 2
^+

* 0
%
%
(

*

%"
@* %)
*
46>

)* %

%A
*

(
G* % %

=* _% `

0 "
" ( &"
&" ## " %
H ' %' # " "

"

( )
%)*

F
(3 F
+#30"
% " &"

' )
"
( %

$

%

*0 "%% %
3
6* F
"

('

(%
09'

%%)&"

%.

)

(

*
4* F ( " (
%1

%

) %*
7* 2
)

(; K'6EE=#' "

%G 13
* F
(%
)*
%

*

*

"
* % )
* 9 "%

H* %"
@*

@(' (* ;4>

0 3 0

"%
$
"("

*
46E

-3"
D "
%
"(%

(% '
"

+) " (
%*

3 "

" . "

$'

) %1 % )
*0

'&" "")

2

% %
32
)
" )
% %
3
" "" 3
%.

%
"(

+
i 3 "
%
"(
'
. % %
.
"
%
*
3 2 . %
" "

(

)
'

")
&"

%
"(

' ")

" . U "

$

" % * 0
%
%
( " "

%(
"
+( '
"%

" . %
) . %
%%
'
%

'
%.
" $ &"

"3

3

*
0D3F%

-

"(3 ' ) *
3

% 3
*
- 9( 3

"
3 D "

3-"*

+
3
%
"( 5' %. )'
% %
)

"

&"
*

3

2
K
(
%

.G6
=80
445

" ("=*6.*@=
"

*
2X9c22
1;+/2+ N "

% %
A
. $
"
%

A P' )
$)
.
"3

N$4( '
0

A
$ "
%

$ )

%$ . " (

. $'
$
" " (
"
A %. &"%" "3

)

D

!" (

$

446

% " "

) ' "
% %
$

*F" " (

D " " 2
$ %

$ "

" '
' "' '
D "

* ; %
" ( "
%
&"% % "

%
"
% '
%"
"+ *

N " O

2
A
P '" &"

) %
%
%. *2
% %

%'
% " " *
)
"

) %
$
" , < - '
$ "
"

*

A )" "
.

" %(
' "

"

" ' .

(

: % % . "
)
) %'

" % %)*
444

0 A
P )
.

"

1 P $ " " "

'
. " (
) % "
(' " 3 '

++' . '
% % "*

0 " (. " +% 3

6* "
4* %
"P
7*
H* .

@*
"
G* ,&"(
%

=* 9% " " %

')'
"% "
&"
( )"

) %' %
) %
' "
)
% % "
" %) *0
% % ". ; % % *

0&"%.*@64'"6@*66

1;+/8+ G! H

F "3
447

3'2' %(
' ";) '")
*''F'2D2%'"

%
'K'/'
&" "0% ''0'-'0'F'29'02'/*

0 % %" . " (
1
$
)
%
%" " %' ; L.
(' 2%' 4565' " H' .*
=5'"H*G#*

%." (.
75H5)) .&" &"

%
L.
('2%'4565' " H'.=6#*

:7

1+ !
* /
*
44H

*

* /

* "%
)*

* 1

*

1 %

*
1
%
%
* 0
* -
6*

4* 0 % ).
-
* F%

*

* 2
*
* %
29
* 9 %(

*
* F
* 2D2%
* "

* K
* &" "0%
*
+
* _T"1"&" "`
* _T"1"&" "% 0#`
* 9/8
* +%
* 29E556P455>
* 80
* 2
+* 1
.
* / (
* $'
A
*

*

"(

*
*

"(0$
6* " " O9/
4* , -
7* L%
H* %"
@* 2+% (
* "/P/
44@

^* 29
* _T"1`
* &" "29
*
" "

1;+/9+ ( "

2;
"

A
"

" %A
%" '; "

. *

( 'N'(
$ "
%
' ' 75@5
)
0 "

"

G65
0 "

/"
&" 2 65"'" "

) *

C >

"%
. 1

'4567*
"%
% %
2 %
/

9
2/

%
)
9
2 /

'((*>
6* "
" "
3 2

)

2

&"0&"
9
2/

*
44G

4* "
0D 3 2 D
,+ , ,+
- ' "
) " % ' /"

2"" % % *
7* " P 3
2
&" 0&"'

9
2/

'

;
3, "'
% '
1' 2 '

) Y $Z &" .
% (
*
H* " " 3 2 @5

%(
%
$
" *
1;+/;+ E (' ' 7'

!A:3

6*
' %(" % (""
9

2/

4*
%
$
"
9
2
/

7* "
(
"

: >

_T"1 %%
%
$
) D

"
`
_T"1 "

% "
%
$

" `
_".

`

A4 3

0 1% )" %
"
.
"

*
44=

2
&"

"
"

"
"

'
&" %)1 &" " +( "
%% .

%%

*

%
D

"

A

%

&" "
29#*

2 % )" D

$' "
% " "' ) " ) '

+ " &"
%W^

" , <- '455G# 9
2/ '%
")

"

" %

" % " (
" "
" " *

%
. %

%)1&"
"

"

"

. (

" &" "
( + (
"
%% *
:!
3
( (
% %
"
)

^'
%&" .%)

D "
2-0 2

0%

#'"&"
+ (

% : &"
"%

9
2/ ')

)"

'
44>

"%

+ " % +)$
"

&" %)"(
*

"

%

% %

'
" % D%
+%%
'
%.
%)

"

$ %" 1 2 %
%
"

*0 " " %
(

4
>

F
%

""

%
" ";) '$% "
"
%%' " (
" %
$

" +
"
+%
")
"

% %
" , < - '

+ (
"

%" *

4

! 5
F . ) 9
2 /

' $%
2

&"0&"*

:
-
!

44E

) !A
6*
" " ;) "

$
)

%

4* F
;) %

&")

7* ( %(
;"

'

). ) ) .
&" % &" %
" ' %%" %
*
H* F
+%
2 " % '
)

(
+%
'

*
@*
+ % *
* D
&"
" " ( '
%
"(
"*
)* "%% #X29E555O455>
* 9()%
"(

* " % (%' %(
"1*
* "
&" %(&""
( ( *
* F

"(" '

*
M

6* *29 '
9
2/ '

*
475

4* *2 ,; 8.
(' ,
2
&" 0&"'

7* 2* 0 '

' 2
&"
0&"'

*
H* 2* /( 8 '

0 %.' 2

&"0&"'

*
@* 2* ,'

? ' 2
&" 0&"'

*
G*

!'2
&"0&"'

*

1;+/<+ E% # C

("
>

6* 9)3

"

.
%.

' . )

'

' . ' ' ' "' ('
)
%
" "
"
% ' 1' #'
&""
1
%' &"
'

) %+ * % ) .
'
2
&"0&"
9

2/

"
%(
*

0 " "
9)3

2 "3
8+3
L3
3
F"3

6* % 3%'"%
)3
4* 0D " '+
&""
3
476

7* 0D 3
&" ;

H* 2"

3
@* ' " (*%
"*

4* 0 3

(
)
' %%. " "
%
)
%' " "."
" 3
* / 32) %
$" (
'
"%

%" ')
*
)* " % 3 2 " % )
" '" $*
* 0 " "
" " 3
" ) $'
3_T"1
) %+
`

* 3 2% "

3 _2%(

%(
`
* 3)

@(' "(*>

/"$
)% %

8+L
F"3
0
3
0
#3 %)'

'1'" '
'"

% #3

"3

/ 3 '
' % "
"
'" (

#

474

$
3

'
"D%
*

" 3
/ P% P2) P*

9)3

%

)

" "*

)' "( ">

!:
_%) $
` &" ' ) '
% #
_F " "%
` "#
_0 %
"
"
`
_8" "$
`
_L")
%
% `
_0
% + ) "
" `
_0 &"
)"
"
% `
_0 " "

`
_F; %" "
%%
"

&" %`
_2" % %
" 1
%) `
_0
% ' " "
% `' _". ` _
`_%`
477

_8""
`
_0 " " %.
"

`_0 `'_
&"1%`

7* /"
&"3 1%
% '
1 # % " &"%

%(
' 1
%%* 2
"
7 65 %.D%' "

%
')
"

'
" ) . % "

. %% " " (

+% %
2 Y %

Z "

"
3
* )
)* $
* "

*
" %3
* "
6* "
4* "
7*
%(

H* 2"
* $" (

H* "% ' ' % 3

%
"
%"

"% 3
*

" 3
* %

* %

"
&"0&"
* %

&"0&"
* %
/

)* /" 3
* 1

* 1
9
2/
* 9
2
&"0&"
* 2 %
/

9
2
/
* +;) '")
)

*
* -%
%
* $ " 4565P456H

47H

( '&7 >

%

%
%
$

" ( "

"
%
" 30 '9)'/"
0&""% P *

C>
2 (. .

"

"

%
" "

"

'
$' % '
) D
'
%
"

D &"

'
D ++ "

. $
"
%
" $

%
$

*
% "

.

%
$'

"
' ' + $ +
"
W

. " *

2" (.

% .

"
( (
.
)
"
"
%'
% 3

6* $ "
%
3 $' %" &" %
&" + ( $"
%
)

"

%"
"
% 3
*

' )' "

&"'
"% *
)* 9(

%3 " %
%

( (

"

*
*

. 3 % )

) D ) . #' % )'

(%.*
47@

*

3 % " ) ) "
%
%
* ") "

. 3 % ". "

.

"
' "(

*
*

"

3% 3% ("

$
'
"

#*
*
$

&" %
%
" % 3 " ('
'
'
% *
* ( "
$ " % &"

"
"
" .
% &"+"
%

+*

$ "
3 % "

$ 0
'
' ' "
'
% .#

% ' $'
% %' "

. *
* ) $

"

' (

"

%
"

%.% "

%. $

%* 0
"
%

3

$'

$'

$'
$3 2

% ' " '
" O")" *
* / $' + ' D 3

).
) % "
" %
$#'

% $: " %

% (
* 2 " (.
+%
%3
* %
" % "
0D #
* 3 ) " $ %
%)*
* 0 ) %
&"$3
) %' "' '
*
* 9 % % '
*

0 (.
% ' $
% (

%
; " "

' "
'

' "
47G

' %) ' %' %
*'
*

"% $"
%
" (.3
) .
. " ) %1

" (
'
' '
' $+ *
% $ 3

"%

++ %%
(
*

0
% . + ( "
$
+

%
) %
"

% ) %
*

" "

"
)"

)

"

"

'

"
&"
(
*
%.

"
% % &"
)

" %
"
% " "

" %
%
"
' %"

'
( "

"
%' %
$
' " +&"
'" (

"
%

%
* "
)

"
* % " %
%
1 &" + %%(

*
8"
%
D
"

*

' " % "

"

1'
% ' 1' "
%
" %(
9

2/

*

47=

"
). ( "
%

) %: ( D
) % )

%

) % " % $ "
%%*

1;+/=+ 7'

47>

47E

Desarrollo Marco Metodologico Aplicacion BPM Universidad Costa Rica

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Desarrollo Marco Metodologico Aplicacion BPM Universidad Costa Rica

Uploaded by

Copyright:

Available Formats



2 " ( % 1  

2  "

%%'   )

    '  %  % 

2  ( " )

8 % 

  %(

7 "3 / 

6+  4+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:

;+   4 +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++5

< *0 " "

=+6+ %  7'

%  %"    8" 6G' "

10+8+ 7 

10+;+    !  G H

$ 7" +#%&#" 8"4& 4& 77"%9 1&4(#"(&!"

A % %  

10+=+ )'   

10+10+  ,( 

%%"  "44'

11+/+ ( 

11+/+1+   C 

%     "' "

11+2+ ' ;4!4'FI

A ' 

A ' &"  2 0

%  %"    8" 4>'     1 

%  8"74'  

  

   

   ' *

F    

 A ' ;5&4(* 6&74

   

"   ) 

&(    

  

"*   

% .  ,   

0   " 

+01  ,  . 

%  )  '4" %   %

5   

8" 3 ) *

"  

5   

8" 3 ) *

0  )  G'   (  %( 

8" 3 ) *

11+2+9+2+ (K# 2$ L

    "   

 "%  O5E5@  %      

# '(   '> 2  "   %"  

8" 3 ) *

0 8"H='  ) +     

"   

) 64 +

(! /) )) )

%"/ 11 ##'$

8" 30 ) *

11+2+;+2+ '  

6" ) + 

%%"  8"HE'  %    

2 " ( % 1

2 "

%%' )

' % %

2 ( " )

8 %

%(

7 "3 /

6+ 4+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++:

;+ 4+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++5

<*0 " "

=+6+ % 7'

% %" 8" 6G' "

10+8+ 7

10+;+ !G H

$ 7" +#%&#" 8"4& 4& 77"%9 1&4(#"(&!"

A % %

10+=+ )'

10+10+ ,(

%%" "44'

11+/+ (

11+/+1+ C

% "' "

11+2+ ' ;4!4'FI

A'

A' &" 20

% %" 8" 4>' 1

% 8"74'

' *

F

A ' ;5&4(* 6&74

" )

&(

"*

%.,

0 "

+01, .

% ) '4"% %

5

8" 3 )*

"

5

8" 3 )*

0 ) G' ( %(

8" 3 )*

11+2+9+2+ (K# 2$ L

"

"% O5E5@ %

# '( '> 2 " %"

8" 3 )*

0 8"H=' )+

"

) 64+

(! /) )) )

%"/ 11 ##'$

8" 30 )*

11+2+;+2+ '

6" )+

%%" 8"HE' %

12+ $(9>(

A A 7 ' )

% ) *

L ' * 4564#* - . )

''L+'K' 2 ',*'<

'8J 6E66#*. $

1;+/+ E/PO &

+

1;+6+ 56P(( &

$'

") ; < = 3>

1;+8+ E8O C4

6* %

4 4"" %

G*F$

1;+9+ E9O &

1;+;+ E;P P0601$

1;+<+ E<P C ' &

%$ %

'

' , @