Professional Documents
Culture Documents
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 1 of 48
SUNY ORANGE
The College reserves the right to postpone, withdraw, discontinue or cancel this RFP at any time and for any reason, and
to issue such clarifications, modifications, and/or amendments, as it may deem appropriate. Receipt of proposal
materials by the College or submission of a proposal to the College confers no rights upon the proposer nor obligates the
College in any manner. The College reserves the right to waive non-material irregularities in proposals, if such action is
in its best interest. Any such waiver shall not modify remaining RFP requirements or excuse the proposer from full
compliance with the RFP specifications and other contract requirements if the proposer is awarded the contract.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 2 of 48
This schedule may be modified or changed at the sole discretion of SUNY Orange.
DATE ACTION
December 9, 2022 RFP issued.
Questions and/or Clarifications Deadline
January 11, 2023 Requests for questions and clarifications regarding RFP documents shall
be submitted to: reneearnoldoregan@sunyorange.edu by 1:00 pm.
January 31, 2023 Issuance of final addendum, if necessary.
Proposal Submission Deadline
March 20, 2023 Recommendation of award and approval to enter into contract.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 3 of 48
Failure to return this form may result in no further communication or addenda regarding this opportunity.
Company Name: ______________________________________________________________________
Address: ____________________________________________________________________________
City: _________________________________State: _________ Zip Code: ________
Contact Person: _____________________________________________________________________
Phone: _________________________ Email: _____________________________________________
_________________________________________________________________________
_________________________________________________________________________
Signature:________________________________________________________________
Title:_____________________________________________________________________
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 4 of 48
This scope of work covers the requirements to provide temporary staffing services to Orange County Community
College aka SUNY Orange (or “the College”) on an “as needed” basis. The College reserves the right to select
one or more contractors based on the best value, as determined by THE COLLEGE, overall response(s) submitted
to the College, with consideration given to proposals that best meet the desired scope of work and specifications
as set forth in this RFP.
The awarded contractor(s) shall be paid only for the services authorized and approved in writing by the
authorized College representative.
The information provided in the RFP is intended to assist interested parties in the preparation of their
proposals. This information is not intended to limit a proposal’s content or exclude any relevant or essential
data.
Orange County Community College was the first two-year college in the nation to offer the associate degree
nursing program and studies in electron microscopy; and in 1982, the College was the first community college
to plan and co-sponsor a business institute with local chambers of commerce.
SUNY Orange continues to grow in response to the needs of its students, offering campuses in both
Middletown and Newburgh to help students achieve their academic goals. From its original configuration of
two buildings—a mansion and carriage house—in 1950, the SUNY Orange Middletown campus has grown to
its present size of 37 acres that houses 14 buildings.
Expansion over the years has infused the campus with significant additional educational space. The
Middletown campus now boasts more than 60 general classrooms and lecture halls, along with a wide array of
medical, technical and instructional laboratories. Dedicated laboratory space exists for programs in the health
professions, as well as biology, chemistry, physics, architecture, criminal justice, cyber security and visual
communications.
Certified as a branch campus by both the State University of New York and the New York State Education
Department, the Newburgh campus offers selected academic degree programs in their entirety, enabling
students in those programs to complete all of their degree requirements at the Newburgh site without having to
commute to the Middletown campus. The full degree programs available in Newburgh include business
management, criminal justice, criminal justice-police, human services, individual studies, liberal arts
(humanities and social science) and nursing.
In addition to its credit courses and programs, the Newburgh campus provides a variety of non-credit courses,
certificate programs and personal enrichment classes, as well as a number of grant-funded employment and
training initiatives and a program in ESL, all under the direction of the College’s Continuing and Professional
Education Department (CAPE).
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 5 of 48
1. GENERAL
1.1. Services shall include, but are not limited to, all work necessary to provide temporary staffing services
for the positions listed below. This is not an exhaustive list of positions needed. Additional positions
may be added as required, and pricing shall be negotiated on an as-needed basis for additional
categories. The College reserves the right to interview candidates prior to placement. Requirements
for each position listed below is summarized in Attachment No. 1 - Schedule of Classifications. Please
see Pages 15 – 23 and the Evaluation Criteria as an example of the format the response/proposal, for
example:
Section 1: Qualifications and Experience of the firm and Management Personnel;
Section 2: Completeness, Compliance and Accuracy of the Proposal;
Section 3: References;
Section 4: Cost; and
Section 5: Other Relevant Information
1.1.5. Procurement
Buyer
Contract Administrator
1.1.6. Professional
Library Assistant
Senior Web Developer with Drupal Experience
Senior Web Designer
Graphic Designer
Communications Coordinator
Media Production Specialist
Grant Project Coordinator
Grant Project Manager
Grant Project Assistant
Grant Writer
Grant Developer
Instructional Designer
Employment Specialist
Human Resources Coordinator
1.2. All individuals recommended to fill a position shall meet the minimum requirements of the position
descriptions as listed in Attachment No.1. Proposals shall be provided for temporary personnel services
in compliance with College job descriptions and physical demands of the job as provided with requests
for temporary personnel.
1.3. Proposer shall provide experienced temporary employees who are thoroughly trained and qualified to
perform the work assigned to them. THE COLLEGE shall require a temporary employee to have a
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 7 of 48
1.4. Proposer shall ensure that all candidates for administrative positions are proficient in the following
areas:
Grammar, spelling, comprehension, and mathematics
Alpha/numeric filing skills
Data entry (if applicable to the job assignment)
Computer skills such as Microsoft Word, Microsoft Excel, and Power Point.
For technical positions, proposer shall ensure that candidates have appropriate knowledge
and experience in their area of specialization.
1.5. Proposer shall ensure that dress for temporary employees assigned is at a minimum “business casual”
(no shorts, halter tops, sweatpants, athletic attire, etc.) unless otherwise specified by THE COLLEGE.
The College has the right to approve all attire and change dress code policies as needed.
1.6. Proposer shall have the responsibility to provide a properly qualified substitute, within four hours of
receipt of notice, for any temporary employee who has reported absent at the commencement of a shift.
1.7. Proposer shall ensure that all personnel assigned to perform work as stated in the job description at the
time of request shall be physically able to perform their assigned task. THE COLLEGE has the right
and their sole discretion to refuse any temporary employee provided to them and go elsewhere if
awarded vendor cannot supply personnel.
1.8. THE COLLEGE may request proposer to remove any temporary employee for cause including, but not
limited to, tardiness, poor or non-performance of assigned duties, theft, sexual harassment, abusive
language or behavior, or improper attire.
1.9. Proposer shall complete a background check to include a minimum of seven-year criminal history for
each temporary employee prior to placement. Background checks shall be at no additional cost to the
College. The following felony convictions will disqualify any individual for placement opportunities
with the College:
All capital felonies
All first-degree felonies
Any felonies related to bodily injury, indecency with a child, theft, or arson
1.10. Proposer shall refer all remaining lesser felony convictions to THE COLLEGE Human Resources for
approval and final review.
1.11. Proposer shall ensure adherence to the work schedule. Hours of work will normally be seven
(7) hours per day. Other hours and work on observed holidays might be arranged if agreed upon between
THE COLLEGE and the proposer. During campus registration or special assignments, hours may be
extended.
1.12. Hourly rate shall be all-inclusive, AND INCLUDE THE proposer’s mark-up percentage. All direct and
indirect costs shall include, but are not limited to, overhead, fee or profit, clerical support, travel expenses,
safety equipment, materials, supplies, managerial support, and all documents, forms, and reproductions
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 8 of 48
thereof. Travel time to and from work location is not reimbursable. Only hours actually worked shall be
billed.
1.13. Proposer’s mark-up percentage shall be at a fixed rate for all listed temporary employee positions, both
current and future.
1.14. If a temporary employee is not performing to the satisfaction of the supervisor, proposer shall replace
the temporary employee immediately upon request of THE COLLEGE. Proposer shall not bill for
temporary employees who are replaced within the first eight (8) hours of the beginning of their
assignment. If a temporary employee works less than four hours and leaves voluntarily before
completing the assignment, THE COLLEGE will not be obligated to pay for those services. If a
temporary employee fails to show up for an assignment, THE COLLEGE will not be billed for any
hours that the employee was not present.
1.15. THE COLLEGE currently employs several temporary employees. Due to their experience, training, and
familiarity with procedures, THE COLLEGE may wish to retain their employment. Proposer will agree
to hire and continue their employment without interruption of services. Proposer also agrees to pay
these individuals their current hourly rate and bill rate until the services are no longer required.
1.16. THE COLLEGE will not be liable for any additional fees resulting from permanent hiring of any
temporary employee without written approval from the Human Resources Department. Signatures of
THE COLLEGE personnel on proposer's work receipts containing such fees does not constitute
authorization of payment of such fees.
1.17. Proposer shall be the legal employer of record and shall provide all necessary job accommodations, i.e.
special equipment needs for temporary employees with disabilities under the Americans with
Disabilities Act.
1.18. THE COLLEGE will not be liable in any manner, under any circumstances, for the failure of the
proposer or any subcontractor (including any independent contractors) performing work under contract
resulting from this RFP to withhold or remit any federal withholding, self- employment or other taxes
due or later determined to be due. This specifically includes, but is not limited to, any taxes later found
to be due as a result of any determination regarding employee vs. independent proposer relationships
between or among any parties performing or responsible for performing work under contract.
1.19. Staffing requests may be initiated from the College’s Human Resources Department to fill an urgent
need, a planned need (vacation replacements or staffing for project periods), or to temporarily fill a full
time opening (to keep the work in operation during the interim to find the right individual to fill a
position).
1.20. Proposer shall provide Human Resources all employment and payroll records, payroll processing,
remittance of payroll and taxes, including the provision for distribution of payroll time sheets and
checks, for all temporary workers provided within the resulting contract.
1.21. Proposer shall provide the College a candidate within twenty-four (24) hours of request and replace any
candidate that is not acceptable to the College within a four (4) hour notice.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 9 of 48
1.22. Employment of unauthorized aliens is considered a violation of Section 274A of the Immigration and
Naturalization Act. If the proposer knowingly employs unauthorized aliens, such violation shall be
cause for unilateral cancellation of the resulting contract.
1.23. Temporary workers may be required to participate in weekly Covid-19 pooled testing and/or provide
proof of vaccination as per the Centers for Disease Control (CDC) and/or Orange County Department
of Health guidelines or COLLEGE protocols.
1.24. Temporary workers must comply with all requirements in regard to satisfactory completion of all
federal/state mandated compliance training. The COLLEGE has the right to collect proof of these documents at
any time.
2. SERVICE LOCATIONS
The College has two primary locations: 115 South Street, Middletown, New York and One Washington
Center, Newburgh, New York but work may be assigned at other locations or work remotely.
3. CONTACT PERSON
The proposer shall appoint a representative who will be the single point of contact for all College services.
4. REPORTING
Proposer shall provide reports of temporary personnel usage under this contract for a variety of durations as
requested. Report(s) are to be customized to meet SUNY Orange specifications.
Proposer, upon request, shall provide immediate access to reports measuring absenteeism, turnover, and
payroll, or any other customized reports for every employee assigned to the College. Proposer shall have
the resources and knowledge to understand the College’s business, to ensure accurate evaluation of the
staffing requirements and be able to respond quickly to the needs of the departments.
5. IDENTIFICATION
All contractors, subcontractors or company representatives working at any college property or college
facility shall carry identification at all times. Failure to comply with this requirement could result in removal
from the campus until corrected.
6. CONTRACT TERM
The contract term, if any, for contract(s) awarded from this solicitation will be for two (2) years with
renewal options of three (3) one-year extensions subject to the termination provisions as further described
in the terms and conditions of this solicitation.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 10 of 48
7. AWARD
The College may make such investigations as deemed necessary to determine the ability of the Vendor to
perform work, and the Vendor shall furnish all information and data for this purpose as the College
requests. Such information includes, but is not limited to: current/maximum bonding capabilities, current
licensing information, audited financial statements, history of the firm on assessments of liquidated
damages, contracts canceled prior to completion and/or lawsuits and/or pending lawsuits against the firm
and/or its principals. The College reserves the right to reject any Offer if the evidence submitted by, or
investigation of, such Vendor fails to satisfy the College that such Vendor is properly qualified to carry out
the obligations of the contract and to complete the work contemplated therein. Conditional Offers will not
be accepted. The College may award multiple contracts; up to three vendors, possibly more if the award is
in the best interest of the College. Award(s) may also be based on the interview.
If prior to the date fixed for submissions, a Offeror knows of or should have known of an error in the RFP
but fails to notify the College of the error, the Offeror shall bid at its own risk, and if, awarded the contract,
shall not be entitled to additional compensation or time by reason of the error or its later correction.
All substantive questions regarding the RFP will be shared with all Offerors known to be interested in
submitting a proposal in the form of addendum.
SUNY Employees and their designated representatives are also required to obtain certain information
when contacted during the restricted period and make a determination of the responsibility of the Offeror
pursuant to these two statutes. Certain findings of non-responsibility can result in rejection of the contract
award and in the event of two findings within a four (4) year period the Offeror is debarred from obtaining
government procurement contracts.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 11 of 48
11. ADDENDA
The College may modify the RFP prior to the date fixed for submission by posting it in the same manner as
the RFP is posted.
12.2 Contact with College personnel in connection with this RFP may not be made other
than as specified in this RFP. Unauthorized direct or indirect contact with any College
personnel may be cause for rejection of a proposal.
12.3 All materials submitted in response to this proposal become the property of the College.
12.4 Offerors must submit one (1) UNBOUND signed original, three (3) bound copies and one (1)
electronic copy of each proposal: Response and cost in EXCEL. Electronic submissions must be in
a searchable format (e.g. PDF or MS Word). DO NOT INCLUDE THE COST IN ANY PAPER
COPY.
12.5 The cost proposal should be submitted in a separate sealed envelope and separate
thumb/flash drive in EXCEL format, clearly marked on the outside with the words “COST
PROPOSAL.”
12.6 The proposal (both technical and cost) must be placed and packaged in a sealed box or
envelope with a label on the outside containing the following information:
12.7 All proposals must be sent to the following address (or hand delivered to the Middletown
Campus, Purchasing Department, Orange Hall 203):
12.8 The College will accept amendments and/or additions to an Offeror’s Proposal only if the
amendment and/or additions are received prior to the Proposal Due Date and time.
12.9 Proposals which fail to address the format requirements above may be deemed non-responsive
and may not be considered further.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 12 of 48
12.10 The College is required to comply with the New York State Freedom of Information Law (Public
Officer’s Law Article 6). Should any member of the public request a copy of a proposal, the
College will review the request and may disclose the requested proposal in whole or in part. If an
Offeror believes that its proposal or any portion thereof should be exempt from disclosure,
it is incumbent that the Offeror identify, AT THE TIME OF ITS PROPOSAL
SUBMISSION, each page of the proposal for which exemption will be claimed. The
Offeror may indicate same with the words “Confidential,”, “Proprietary”, or “Trade
Secret” written or stamped on the page.
13.2 Material deviations may cause a bid to be rejected. The College may or may not waive an
immaterial deviation in a proposal. The College’s waiver of an immaterial deviation will in no
way modify the RFP or excuse a Offeror from full compliance with the RFP requirements. A
deviation is “material” if it is not in substantial accord with RFP requirements.
13.3 Proposals that contain false or misleading statements may be rejected if in the College’s opinion
the information was intended to mislead the College regarding a requirement of the RFP.
Factor Weight
Total 100%
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 13 of 48
14.2 Offerors shall bear all costs incurred in the preparation of the proposal and resulting from
participation in the proposal evaluation process. The College reserves the right to reject any and
all Proposals, to accept the Proposal it considers most favorable in its sole discretion following
the evaluation process set forth in the RFP, and to waive minor irregularities. The College further
reserves the right to cancel this solicitation and to seek new proposals if such procedure is
considered by it to be in the best interest of the College.
14.3 All proposals received prior to the deadline will be reviewed for compliance with the RFP.
Proposals that are non-compliant, or fail to meet the minimum mandatory requirements, will not
be evaluated. Proposals that are timely, compliant and meet the minimum mandatory
requirements will be reviewed by the RFP evaluation team established by the College.
14.4 During the evaluation process, the College may require an offeror’s representative to answer
clarifying questions with regard to its proposal and/or require certain high scoring Offerors to
make a formal presentation to the evaluation team and/or College leadership.
14.5 Investigation of References: The College reserves the right to investigate all references in
addition to supplied references and investigate past performance of any Offeror with respect to
its successful performance of similar services, compliance with specifications and contractual
obligations, completion or delivery of a project on schedule, and lawful payment of
subcontractors and employees. THE COLLEGE may postpone the award or the execution of the
contract after the announcement of the apparent successful proposer in order to complete its
investigation. Information provided by references may prevail in final selection, regardless of
scoring results. However, the College is not obligated to utilize references as part of its
evaluation criteria and may decline to investigate or consider references. Any decision made by
the College with regard to the use of references, including restricting the consideration of
references to only Finalists, will not be considered grounds for protest.
rejected; therefore, there are no bid tabulations or winning vendor proposals to review.
o Temporary Staff do not participate in Mandated Paid Time Off, Vacation, etc.
o We do not require buy-out in the cost proposal.
o Firms outside of New York are encouraged to respond; there is no local preference.
o The College cannot guarantee any vendor will receive an equal amount of work.
o The typical time for the College to hire temporary candidates is 2 – 5 days.
o Proposals MAY NOT be submitted by Email.
o The College has the most requests for Clerical, IT and Custodial.
o The minimum duration of each contract position or task order varies.
o If the College requests a replacement candidate, we expect the Resume to be available in
four hours.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 15 of 48
Proposal response shall be submitted in person or by mail by the date and time deadline
specified in this solicitation.
Include a coversheet that includes your firm’s name, representative, and contact information.
Failure to provide the required information with the response may deem the proposer non-
responsive and disqualify the response from consideration for award.
A.2. Describe previous experience with SUNY Orange or other public entities or colleges.
Did your company perform satisfactorily to the terms and conditions of the last award
given to your company? Were there any discrepancies, issues or complaints reported
concerning your organization’s performance?
A.3. Address customer service strategies for delivering a high level of customer service and
handling customer complaints. Describe how your organization handles complaints,
comments, or suggestions received.
A.5. What is the buy-out policy for temporary employees that the College may wish to
retain for permanent employment?
A.6. What is your organization’s Total Recordable Incident Rate (TRIR) for the last
three years?
B.1. Include a project-staffing plan for all proposed key Management staff members who
will be assigned to the College’s Account. Identify their respective responsibilities.
B.2. Describe the screening process used to verify temporary employees’ level of experience
and classification.
B.3. Describe the training provided to temporary employees, both job relevant and
workplace safety standards. Who undergoes this training and how often is the training
conducted?
B.4. After receiving a request for specific qualifications of a temporary employee, describe
your screening and selection process to find qualified candidates for the job.
B.5. State the average response time needed to fill an assignment after a request for service is
given.
B.6. Describe how your company would rectify the following situations:
B.6.1. Temporary employee did quit the assignment without notice
B.6.2. Temporary employee failed to show up for a scheduled workday
B.6.3. Temporary employee deliberately broke an employer policy
B.7. Describe how your company would rectify a situation where a temporary staffing
employee was not able to do the job and needed to be replaced.
C. References
The proposer shall provide at least five references on recent projects for which the
proposer's company is currently providing or has provided the same type and level of
service required in this RFP within the past three years. The name, address, telephone
number, and valid email address of a reference person who may be contacted for
further information must be included. It is highly preferable that these references are
other colleges or public sector accounts comparable in size or larger.
Pricing schedule must be completed in its entirety to include temporary hourly rate, percent mark-up, and total
hourly bill rate.
Bill rates quoted shall be firm for two (2) years from award date. Thereafter, modifications to pricing will be
negotiated on an annual basis.
If needed, provide details of any costs not listed in the Line Items section. Any costs not explicitly stated in a
proposal response shall not be charged to the College.
Signature: Date:
Company Name:
Signature: Date:
Name: Title:
Company Name:
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 25 of 48
By submission of this RFP, each vendor and each person signing on behalf of any Firm certifies, and in the case
of a joint proposal, each party thereto certifies as to its own organization, under penalty of perjury, that to the
best of knowledge and belief:
1) The prices in this proposal have been arrived at independently without collusion, consultation,
communication, or agreement, for the purpose of restricting competition, as to any matter relating to such prices
with any other vendor or with any competitor;
2) Unless otherwise required by law, the prices which have been quoted in this proposal have not been
knowingly disclosed by the vendor prior to opening, directly or indirectly, to any other vendor or to any
competitor; and
3) No attempt has been made or will be made by the vendor to induce any other person, partnership, or
corporation to submit or not to submit a proposal for the purpose of restricting competition.
NAME OF FIRM:
Individual or Legal Name of Firm or Corporation
MAILING ADDRESS:
CITY/STATE/ZIP CODE:
BY:
Signature of Representative of Firm or Corporation (blue or other non-black ink)
DATED:
Subscribed to under penalty of perjury under the laws of the State of New York, this day of
, 20 as the act and deed of said individual, corporation or partnership.
INDEMNIFICATION AGREEMENT
(a) that except for the amount, if any, of damage contributed to, caused by or resulting from the
negligence of the College, the Firm agrees to indemnify and hold harmless the College, its officers, employees
and agents from and against any and all liability, damage, claims, demands, costs, judgments, fees, attorney's
fees or loss arising directly or indirectly out of the performance or failure to perform hereunder by the Firm or
third parties under the direction or control of the Firm; and
(b) to provide defense for and defend, at its sole expense, any and all claims, demands or causes
of action directly or indirectly arising out of the Agreement and to bear all other costs and expenses related
thereto.
AUTHORIZED SIGNATURE
DATE
NOTARY PUBLIC
DATE
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 27 of 48
Certification Pursuant to Section 103-g of the New York State General Municipal Law
A. By submission of this bid/proposal, each Offeror/proposer and each person signing on behalf of any
Offeror/proposer certifies, and in the case of a joint bid, each party thereto certifies as to its own
organization, under penalty of perjury, that to the best of its knowledge and belief that each Offeror is not
on the list created pursuant to paragraph (b) of subdivision 3 of Section 165-a of the New York State
Finance Law.
B. A Bid/Proposal shall not be considered for award, nor shall any award be made where the condition set
forth in Paragraph A above has not been complied with; provided, however, that in any case the
Offeror/proposer cannot make the foregoing certification set forth in Paragraph A above, the
Offeror/proposer shall so state and shall furnish with the bid a signed statement which sets forth in detail
the reasons therefor. Where Paragraph A above cannot be complied with, the Purchasing Unit to the
political subdivision, public department, agency or official thereof to which the bid/proposal is made, or
his designee, may award a bid/proposal, on a case by case business under the following circumstances:
1. The investment activities in Iran were made before April 12, 2012, the investment activities in
Iran have not been expanded or renewed after April 12, 2012, and the Offeror/Proposer has
adopted, publicized and is implementing a formal plan to cease the investment activities in Iran
and to refrain from engaging in any new investments in Iran; or
2. The political subdivision makes a determination that the goods or services are necessary for the
political subdivision to perform its functions and that, absent such an exemption, the political
subdivision would be unable to obtain the goods or services for which the contract is offered.
Such determination shall be made in writing and shall be a public document.
Company Name
Signature________________________________________________
Name: ______________________________________
Title: _____________________________________
Address: _____________________________________
__________________________________________________
__________________________________________________
Phone: ________________________________
Email: _________________________________
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 29 of 48
REFERENCES: List the five (5) largest organizations for which you currently provide the same or
similar service. Include names, addresses, email, and phone numbers of the persons most familiar with
your services.
1.Company Name
Person to Contact
Address
Phone
Email
2. Company Name
Person to Contact
Address
Phone
Email
3. Company Name
Person to Contact
Address
Phone
Email
4. Company Name
Person to Contact
Address
Phone
Email
5. Company Name
Person to Contact
Address
Phone
Email
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 30 of 48
RECEIPT OF ADDENDA
OFFEROR hereby acknowledges receipt of the following Addenda and has included these
requirements in the Bid. (If none, so state and affix signature).
□ None
Signature: _________________________
TERMS AND CONDITIONS – do not return these sheets with your proposal.
1. Upon selection of a Successful Offeror, the terms set forth in the RFP is the definitive
agreement. Other mutually acceptable covenants may be agreed on at a later date.
2. In addition to the terms described in this RFP, final agreement between the College and the
Successful Offeror will include, without limitation, the following terms. Submission of a
proposal shall constitute agreement to contract on these terms, except for any term
specifically reserved in the proposal for future negotiation.
3. Time is of the essence with respect to performance of the services to be provided in the
final agreement.
4. Indemnity Obligations of Successful Offeror: The Successful Offeror will provide and
keep in full force and effect during the term of this agreement, at the its own cost and
expense, the following insurance policies for the joint benefit of the itself and the College,
with an insurer acceptable to the College:
a. Commercial general liability insurance with a general aggregate limit (other than
products/completed operations) of at least Two Million Dollars ($2,000,000.00); at least
One Million Dollars ($1,000,000.00) personal and advertising injury limit; at least One
Million ($1,000,000.00) premises and operations limit; at least One Million Dollars
($1,000,000.00) each occurrence limit;
c. Comprehensive automobile liability insurance covering owned, leased, hired and non-
owned vehicles with at least One Million Dollars ($1,000,000.00) combined single limit.
d. Professional liability insurance with a general aggregate limit of Two Million Dollars
($2,000,000.00) and an occurrence limit of Two Million Dollars ($2,000,000.00).
The Successful Offeror will email to the Comptroller by email, true and correct copies of its
insurance policies required above, and certificates of such insurance to
purchasing@sunyorange.edu.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 32 of 48
Each such policy will name Orange County Community College as an additional insured and will
state that the Successful Offeror’s policy shall be primary and that any insurance carried by the
College shall be noncontributing with respect thereto. Each such policy will provide for thirty (30)
days prior written notice to the College in the event of cancellation or reduction in coverage
amount. Additionally, if the Successful Offeror assigns any portion of the duties under this
agreement, each subcontractor or assignee will purchase and maintain the same insurance coverage
required hereunder.
The Successful Offeror will immediately notify the College if the Successful Offeror’s commercial
general liability insurance contains restrictive endorsements other than those restrictive
endorsements normally included in the State of New York. If the Successful Offeror commercial
general liability insurance contains such restrictive endorsements, the Successful Offeror shall have
five (5) business days to remove said restrictions. If the Successful Offeror is unable to do so, the
College may terminate this agreement, and will be required to give the Successful Offeror no more
than two (2) days’ notice of such termination, anything in this agreement to the contrary
notwithstanding.
5. Termination
a. Cause: For a material breach that remains uncured for more than ten (10) days or other specified
period after written notice to the Successful Offeror, this Contract may be terminated by THE
COLLEGE at the Successful Offeror’s expense where Successful Offeror becomes unable or
incapable of performing, or meeting any requirements or qualifications set forth in the Contract,
or for non-performance, or upon a determination by THE COLLEGE that Successful Offeror is
non-responsible. Such termination shall be upon written notice to the Contractor. In such event,
THE COLLEGE may complete the contractual requirements in any manner it deems advisable
and pursue available legal or equitable remedies for breach. Successful Offeror/Successful
Offeror will reimburse THE COLLEGE for the actual costs to complete the services in excess of
the contract fees provided for in this agreement. Any such act by THE COLLEGE will not be
deemed a waiver of any other right or remedy of THE COLLEGE, including, without limitation,
THE COLLEGE’s right to consequential damages caused directly or indirectly by the Successful
Offeror’s default.
b. Authorization of Funds: If the term of this agreement extends into fiscal year(s) subsequent to
that in which it is signed, it is understood that the continuation of this contract is subject to the
authorization of sufficient funding. If sufficient funds are not so authorized, the parties mutually
agree that the contract may be terminated or amended as appropriate in response to the reduction
in funding. If the agreement is terminated, Contractor agrees to take back any affected products,
software, or hardware furnished under this contract, and relieve THE COLLEGE of any further
obligation, except for THE COLLEGE’s obligation to pay for services already performed
pursuant to this agreement.
c. Convenience: By written notice, this Contract may be terminated at any time by THE COLLEGE
for convenience upon thirty (30) days written notice or other specified period without penalty or
other early termination charges due. Such termination of the Contract shall not affect any project
or Purchase Order that has been issued under the Contract prior to the date of such termination. If
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 33 of 48
the Contract is terminated pursuant to this subdivision, THE COLLEGE shall remain liable for
all accrued but unpaid charges incurred until the date of termination.
d. Automatic Termination: This agreement will automatically terminate on the occurrence of any of
the following events: (a) bankruptcy or insolvency of either party; (b) sale or dissolution of the
business of either party; (c) failure to comply with federal, state or local laws, regulations or
requirements, or (d) expiration of the term.
e. For Violation of the Sections 139-j and 139-k of the State Finance Law: THE COLLEGE
reserves the right to terminate the Contract in the event it is found that the certification filed by
the Successful Offeror in accordance with Section 139-k of the State Finance Law (Certificate of
Non-Collusion) was intentionally false or intentionally incomplete. Upon such finding, THE
COLLEGE may exercise its termination right by providing written notification to the Contractor
in accordance with the written notification terms of the Contract.
The Successful Offeror recognizes that it will receive confidential information will retain all
information provided by THE COLLEGE in the strictest confidence and will neither use it nor
disclose it to anyone other than employees requiring the information to perform services under this
agreement without prior written consent of THE COLLEGE. THE COLLEGE retains the right to
enjoin any unauthorized disclosure in an appropriate court of law. The Successful Offeror will not
issue any public announcements concerning THE COLLEGE without prior written consent of THE
COLLEGE. If requested by THE COLLEGE, each staff member assigned to THE COLLEGE
account will execute a non-disclosure agreement prior to assignment, the original of which shall be
maintained by THE COLLEGE.
As THE COLLEGE is a public higher education institution, records in its possession are subject to
the New York State Freedom of Information laws and all materials received or created by THE
COLLEGE are considered public records. These records include but are not limited to bid or
proposal submittals, agreement documents, contract work product, or other information submitted
by a Offeror. Records are not available until after award of the contract.
New York State’s Freedom of Information Law that public records must be promptly disclosed
upon request unless otherwise exempted from disclosure. Offerors should familiarize themselves
with New York State’s Freedom of Information Law and the limits of record disclosure
exemptions.
If you believe any of the records you are submitting as part of your bid are or may be exempt from
disclosure, you should mark them each as “Confidential/Proprietary” prior to their submission. If
THE COLLEGE receives a request for disclosure of any or part of a proposal, THE COLLEGE
will follow the procedures set forth in the Freedom of Information Law to determine whether any
documents requested for disclosure which are marked confidential should be withheld from
disclosure. Compliance with Laws
Successful Offeror agrees to comply with all applicable federal, state, and local laws and
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 34 of 48
regulations. Successful Offeror agrees to include the non-discrimination and compliance provisions
of this clause in any and all subcontracts to perform work under the agreement.
Any actions arising out of performance of services resulting from this solicitation shall be governed
by the laws of New York State, and shall be brought and maintained in a state or federal court in
New York State which shall have jurisdiction and venue thereof.
8. Assignment/Subcontracting
a. Assignment: The Successful Offeror will not assign or transfer its interest, in whole or in part,
under this agreement, without the written consent of THE COLLEGE, which consent may be
granted or withheld in the sole and absolute discretion of THE COLLEGE.
b. Subcontracting: The Successful Offeror may not subcontract with other qualified firms or
individuals as required to complete all, or a portion of, the delivery of equipment and services,
without the prior written approval of THE COLLEGE.
9. Force Majeure
Neither party will be deemed in default of this agreement or any provision hereunder to the extent
that any delay or failure in the performance of the obligations of such party (other than the payment
of money) results from any significant and material causes beyond its reasonable control and
without fault or negligence by such party. Examples of such causes include, but are not limited to,
(1) acts of God or public enemy, (2) acts of the government in its sovereign or contractual capacity,
(3) fires, (4) floods, (5) epidemics, (6) quarantine restrictions, (7) strikes, (8) embargoes, (9)
earthquakes, and (10) unusually severe weather.
10. Audit
Successful Offeror agrees that THE COLLEGE or its designee shall have the right to review and
copy records and supporting documentation pertaining to the performance of this Agreement.
Successful Offeror agrees to maintain such records for possible audit for a minimum of seven (7)
years after final payment, unless a longer period of records retention is stipulated. Successful
Offeror agrees to allow THE COLLEGE or its designee access to such records during normal
business hours and to allow interviews of any employees who might reasonably have information
related to such records. Further, Successful Offeror agrees to include a similar right of THE
COLLEGE or its designee to audit records and interview staff in any subcontract related to
performance of this Agreement.
11. License
In those instance where required, the Successful Offeror represents and warrants that the Successful
Offeror holds license, permit or special license to perform the services pursuant to this agreement,
as required by law or employs or works under the general supervision of the holder of such license,
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 35 of 48
permit or special license and shall keep and maintain all such licenses, permits or special licenses in
good standing and in full force and effect at all times while the Successful Offeror is performing
the services pursuant to the agreement.
12. Taxes
Unless otherwise specified in the RFP, the quoted bid pricing includes all taxes applicable to the
transaction. Purchases made by THE COLLEGE are exempt from New York State and local sales
taxes, with certain exceptions, federal excise taxes.
All materials submitted by the Offeror become the property of THE COLLEGE and may be
returned to Offeror at its sole discretion. Submissions may be reviewed and evaluated by any
person, other than one associated with a competing Offeror, designated by THE COLLEGE. THE
COLLEGE is not liable for any cost incurred by a Offeror in the preparation and production of any
Proposal, or for any work performed prior to the execution of the Contract or issuance of a
Purchase Order.
It is understood and agreed that the legal status of the Successful Offeror, its agents, officers,
employees and subcontractors under the Contract is that of an independent Contractor, and in no
manner shall they be deemed employees of THE COLLEGE or the County of Orange, and
therefore they are not entitled to any of the benefits associated with such employment. The
Successful Offeror agrees, during the term of the Contract, to maintain at its expense those benefits
to which its employees would otherwise be entitled by law, including health benefits, and all
necessary insurance, and to provide THE COLLEGE with certification of such insurance upon
request. The Successful Offeror remains responsible for all applicable federal, state and local taxes,
and all FICA contributions.
The Successful Offeror agrees that all final product materials generated by or for THE COLLEGE
in the performance of the services set forth herein shall be deemed work for hire and shall become
THE COLLEGE’s exclusive property. Thus, prior to expiration of any agreement entered into with
THE COLLEGE to perform the services set forth herein, the Successful Offeror will turn over all
materials to THE COLLEGE.
16. Confidentiality
The Successful Offeror agrees to keep confidential and not to disclose or use for its own benefit or
for the benefit of any third party (except as may be required for the performance of services under
this agreement or as may be required by law) any of THE COLLEGE’s information, documents or
materials to which it becomes privy by virtue of performing the services set forth herein.
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 36 of 48
17. Severability
In the event that one or more of the provisions of the Contract shall for any reason be declared
unenforceable by a court of competent jurisdiction under the laws or regulations in force, such
provision(s) shall have no effect on the validity of the remainder of the Contract, which shall then
be construed as if such unenforceable provision was never contained in the Contract.
The Successful Offeror and THE COLLEGE agree that it is important to resolve any disputes
regarding the performance of Services, or otherwise arising under the Contract, expeditiously.
Accordingly, the Parties agree to meet in good faith to resolve any disputes and, in the event any
dispute cannot be promptly resolved at the operational level, either Party may request a meeting
with senior management of the other Party, which meeting shall be held within three (3) Days or
sooner in the event a dispute threatens the performance of a material portion of the Contract.
During the course of dispute, Contractor shall continue to provide Services according to the
Contract until such dispute is resolved.
19. Transition
THE COLLEGE may require the Successful Offeror to provide uninterrupted Services after
termination/expiration as THE COLLEGE deems reasonable and necessary and/or as necessary for
THE COLLEGE to comply with all requirements for establishing a new contract.
The transition period shall be determined by THE COLLEGE, and Successful Offeror will be
notified of the period in writing. THE COLLEGE shall consult with the Successful Offeror prior to
making such determination. THE COLLEGE reserves the right to subsequently amend the
transition period upon thirty (30) days advance written notice to the Successful Offeror.
At all times during the transition period and unless directed otherwise in writing by THE
COLLEGE, the Successful Offeror shall continue all contractual obligations set forth in the
Contract until such time as an orderly transition of operations to THE COLLEGE or a third party
has taken place. The Successful Offeror shall be required to meet its contractual obligations
pursuant to this paragraph notwithstanding the issuance of a termination for cause or convenience.
“Transition Services” shall be deemed to include Contactor’s responsibility for all tasks and
services outlined in the Contract, and for transferring in a planned manner specified in the
Transition Plan all tasks and services to THE COLLEGE or the successor contractor. It is expressly
agreed between the parties that the level of service during the transition period shall be maintained
in accordance with and shall be subject to all the terms and conditions of the Contract, provided,
however, that where, during the transition period, tasks or services are transitioned to or assumed
THE COLLEGE or the successor contractor, Contractor shall not be held responsible for the
negligent acts or negligent omissions of THE COLLEGE or the successor contractor or for service
degradation resulting from the negligent omissions of THE COLLEGE or the successor contractor.
Contractor shall be compensated for services performed during the transition period at the rates set
forth in the Contract.
THE COLLEGE shall assume responsibility for transition project management. A project manager
responsible for coordinating transition activities, maintaining the transition task schedule, and
approving transition deliverables shall be appointed. Weekly project review meetings shall be held
with representatives of the Contractor and THE COLLEGE or its successor contactor.
News releases pertaining to the award of any contract may not be made without the prior written
approval of THE COLLEGE.
All materials submitted in response to an RFP will become the property of THE COLLEGE and
will be returned only at THE COLLEGE’s option and at the expense of the Offeror. One copy of
each proposal will be retained for THE COLLEGE’s official files.
upgrades.
Contact Center Agent I High school diploma or Responds to telephone and email inquiries regarding college services,
equivalent including enrollment, financial aid, and other program information,
researches confidential student information in ERP or CRM system,
transfers calls and forwards emails as appropriate. One year of
customer service experience.
Desktop Support Technician I Associate degree in information Provide second level response for onsite computing and peripheral
technology or related field. Two issues (software and hardware), escalate issues to higher level as
years of information technology needed, assist in creation and maintenance of virtual and physical
work experience including desktop environments, assist in the packaging and delivery of
demonstrated ability to software to desktop environments.
troubleshoot problems related to
the desktop computing
environment.
Desktop Support Technician II Associate degree in information Provide second level response for onsite computing and peripheral
technology or related field. issues (software and hardware), assist in creation and maintenance of
Four years of information virtual and physical desktop environments, assist in the packaging
technology work experience and delivery of software to desktop environments, escalates issues as
including demonstrated ability needed.
to troubleshoot problems related
to the desktop computing
environment.
Help desk Specialist I Associate degree in information Diagnose, troubleshoot and resolve technical issues via ticketing
technology or related field. Two system, over the phone or by email, analyze
years of information technology problems/issues/enquiries; assign severity levels, own issues and
experience. follow through to resolution, maintains
communication with users, offers mitigations, escalates issues as
needed.
Help desk Specialist II Associate degree in information Diagnose, troubleshoot and resolve technical issues via ticketing
technology or related field. system, over the phone or by email, analyze
Four years of information problems/issues/enquiries; assign severity levels, own issues and
technology follow through to resolution, maintains communication with users,
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 42 of 48
SAN/ NAS. 2008 R2, WSUS), Linux (Red Hat, Suse), Dell hardware (R series,
Equallogic), VMware, Exchange 2007/2010.
System Administrator II Bachelor’s degree in Computer Provides system-level support of assigned systems, including
Science or related field required. customization, configuration, installation, testing, troubleshooting
Four years of experience in two and resolving hardware, software, and connectivity problems,
or more required: VMWare, including user access and component configuration. Knowledgeable
Microsoft, UNIX technologies, in Windows Server operating systems (Windows 2003, Windows
SAN/ NAS. 2008 R2, WSUS), Linux (Red Hat, Suse), Dell hardware (R series,
Equallogic), VMware, Exchange 2007/2010.
Technical Support I Associate degree in information Provide first level response for onsite computing environment and
technology or related field. One peripheral issues, provide response for technical issues related to
year of information technology audio/visual equipment, support users in computer labs.
work experience.
Technical Support II Associate degree in information Provide first level response for onsite computing environment and
technology or related field. peripheral issues, provide response for technical issues related to
Three years of information audio/visual equipment, support users in computer labs.
technology work experience.
Telecommunications Specialist Associate degree in computer Prepares and operates telecommunication systems, tests system to
science or a related field or over ensure it functions as needed, troubleshoots technical
10 years of related experience. communications problems. Five years of telecommunications work
experience required.
Procurement
Buyer Associate’s degree required; Procure goods and services, write technical specifications, scopes of
Bachelor’s degree preferred. work, pricing structures, manage quote and solicitation process,
Procurement certification compile vendor responses, evaluate scores, determine eligibility of
preferred. Three years business suppliers, resolve order/contract disputes; provide guidance and
experience with one year direction to departments.
procurement operations
experience.
Contract Administrator Bachelor’s degree required. Prepare, review and revise contracts that involve the purchase,
CPPB, or CPPO or equivalent lease/rental or sale of goods and services as well as MOUs and
certification preferred. Four interlocal agreements. Analyze and mitigate risk associated with
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 44 of 48
years experience working with contract verbiage and requirements. Develop and maintain a set of
contracts, preferably in an standard contracts for the college using appropriate contractual
education or governmental verbiage. Analyze requirements and provisions in contracts,
entity. including terms and conditions, to ensure compliance with applicable
laws and regulations, board policies and administrative procedures.
Lead contract negotiations and manage contract change management
including statement of work reviews, tracking contract
amendments, monitoring unauthorized contract changes and
maintaining correspondence control. Manage contracts throughout
the entire contract lifecycle, to include, but not limited to change
orders, contract extensions, renewals, close-out and termination;
ensure insurance certificates are valid.
Professional
Librarian Master’s degree from American Provide reference service for students, faculty, and administrators.
Library Association accredited Works closely with faculty, other librarians, and staff to select and
program required. Library incorporate digital resources for use instruction. Contributes to the
experience. development, curation, and assessment digital resources to support
the College’s instructional programs. Bibliographic instruction,
perform collection development. Liaison with campus departments to
determine materials needed to support curriculum.
Librarian Assistant High school or equivalent Create original catalog records and enhanced copy catalog records
required. Associate degree for all materials in the collections, Perform quality control checks of
preferred. bibliographic records, maintain awareness of current MARC
standards and LC cataloging practices. Inventory library collections.
Two years office or cataloging experience. Basic skill level in
Microsoft Office. Requires knowledge of AACR2, RDA, MARC
standards, LCCS, LCSH and their application.
Senior Web Developer with Bachelor’s degree in web Manage the Drupal Content Management System to coordinate,
Drupal Experience management, web development, integrate and manage information on the website. Manage and lead
marketing communications or development of new and existing content, create and update pages,
related field required. Five years navigation, messaging, site features and functionality as well as
web design experience. landing page support. Maintain integrity of the College brand,
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 45 of 48
level degree) in related field or integrating various media, such as graphics, still
equivalent experience in images, video, audio, animation, and 3D virtual models for
multimedia production field. instructional use, training, recruiting, promotional use, off-campus
Two years’ experience in presentations and archives. Provide support by leading media
multimedia production. developments throughout the college for audio, video, internet and
photographic projects.
Grant Project Coordinator Bachelor’s degree in education, Oversee all aspects of the grant including programming and budget
training, management or project as well as communication with all partners. Develop and monitor
related field required. Master’s appropriate reporting instruments. Prepare monthly financial billing
degree preferred. Two years and interim ad hoc reports both internal and external pending specific
experience in successful grant funding agent. Maintain and monitor budgets and ordering
management/administration and of equipment of the project partner(s). Coordinate and manage day to
budgeting/fiscal management. day tasks necessary to successfully meet project objectives. Create as
necessary and oversee activities to ensure project timelines are set
and achieved.
Grant Project Manager Bachelor’s degree in education, Oversee all aspects of the grant including programming and budget
training, management or project as well as communication with all partners. Develop and monitor
related field required. Master’s appropriate reporting instruments. Prepare monthly financial billing
degree preferred. Two years and interim ad hoc reports both internal and external pending specific
experience in successful grant funding agent. Maintain and monitor budgets and ordering
management/administration and of equipment of the project partner(s). Coordinate and manage day to
budgeting/fiscal management. day tasks necessary to successfully meet project objectives. Create as
necessary and oversee activities to ensure project timelines are set
and achieved.
Grant Writer Associate degree in a related Develop, write and edit grant proposals and funding applications as
field required. Bachelor’s degree directed. Assist with activities that support grant development within
preferred. Four years related the department. Maintain knowledge of institutional trends that align
experience including two years with trends from funding agencies to ensure successful grant
in grant proposal submissions. Support leadership in editing, writing sections
funding. and checking required forms on large grant submissions as needed.
Grant Project Assistant High school or equivalent Provide administrative support which include student recruitment,
required. Associate degree student and faculty training, workshops and research symposiums,
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 47 of 48
preferred. Five years customer and summer camps. Develop, implement, and coordinate internal
service experience. Two years project processes to ensure compliance with relevant College and
related experience in grant grant-related rules and regulations (i.e., eligibility, purchasing,
administration and fiscal equipment inventory, closing documents, and external contract
management. vendors). Track, record, compile, assess, and accurately report
project data. Monitor budgets, maintain financial files, process
financial requisitions, and assist leadership with financial reports.
Grant Developer Bachelor’s degree in related Identify public sources of funding by enrolling in appropriate state
field required. Master’s degree and local mailing lists, and reviewing grant opportunities. Assist in
preferred. Five years of identifying unmet institutional needs/opportunities by participating in
progressive grants management institutional planning, consulting with faculty and staff, interacting
experience required, preferably with college community, scanning community college trends and
in higher education. exemplary practices and read and interpret institutional and
community data. Preparing proposals, identify team, identify and
engage appropriate community, business/industry, and education
partners who need to be involved in proposal development, writing
the proposal, coordinating the gathering of information needed for
proposal, editing proposals for accuracy, completeness, and
compliance with funding agency’s requirements and priorities,
transmit proposals, prepare board agenda to accept externally
awarded grant/contract funds. Assist in facilitating industry
partnerships and economic development by researching and
presenting external funding opportunities.
Employment Specialist High school or equivalent Communicates with various departments regarding recruiting needs.
required. Three years office enters job posting information in the applicant tracking system,
experience. Bilingual preferred. Maintains recruiting database daily. Facilitates background checks
for potential employees, Processes all paperwork for new recruits.
Apply transcripts to job applications, Communicates and coordinates
hiring proposals to potential employees.
Human Resources Coordinator Associate degree or equivalent Prepares and processes employment documents, personnel action
coursework required. Bachelor’s forms, form I-9, and other hiring documents to conform to College
degree preferred. Two years policies, procedures, and relevant laws. Create, and/or modify, and
ORANGE COUNTY COMMUNITY COLLEGE
BID MAILING ADDRESS: RECEIVING – HORTON HALL, 22 GRANDVIEW AVENUE, MIDDLETOWN NY 10940
Billing address: 115 SOUTH STREET, MIDDLETOWN NY 10940
PHONE: 845-341-4780 / Email: purchasing@sunyorange.edu
TITLE: Temporary Staffing Services RFP NUMBER: RFP-OCCC-2023-25 Page 48 of 48
professional experience in post employment requisitions. Complete the hiring process in the
human resources or a related applicant tracking system in collaboration with hiring leaders.
field. Review and process backgrounds and/or fingerprint appointments,
employment documents, and apply EPAFs for various employment
types. Extends salary offers, explains benefit options and
employment contracts. Serves as primary point of contact for any
employee requiring assistance in originating and submitting EPAFs
for all types of employment transactions. Enters and updates
employee data into the ERP database and applicant tracking system
as required. Interacts with campuses, specifically hiring leaders by
answering questions related to employment transactions, assisting
with inquires related to faculty and professional contracts, and
organizational structure.
End of Attachment 1