Name: Castro, Alexander Nordic C.

Course and Section: BSBA 2132 – HRM

Subject: BA 219 – Technical Writing

Handling Complaints
Complaints concerning shipment

3887 Ilang-Ilang Street

Sampaguita Subdivision
Camarin, Caloocan City
October 15, 2022

SanDisk
2/F Machineworld Phil’s.
Building #27 Guava Road
Potrero, Malabon City

Dear SanDisk,
On October 9, 2022 we ordered from you the “SanDisk Ultra Micro SDHC 32GB Class 10 UHS” to be
delivered on October 13, 2022.
The shipment has not yet arrived and every day's delay means inconvenience for us. If the “SanDisk Ultra
Micro SDHC 32GB Class 10 UHS” is en route, please give us a ring when to expect it. If the order has
not yet been sent out, we would appreciate it that you may put the word R-U-S-H on it. If the order has
been held up because part of it is presently unavailable, kindly inform us.
Please let us hear from you the soonest possible time.

Sincerely,

Alexander Nordic C. Castro

Name: Castro, Alexander Nordic C.
Course and Section: BSBA 2132 – HRM
Subject: BA 219 – Technical Writing

Handling Complaints
Complaints concerning shipment

2/F Machineworld Phil’s.

Building #27 Guava Road
Potrero, Malabon City
October 17, 2022

Alexander Nordic C. Castro

3887 Ilang-Ilang Street
Sampaguita Subdivision
Camarin, Caloocan City

Dear Alexander Nordic C. Castro,

We are genuinely sorry for the delay in our shipment to you of “SanDisk Ultra Micro SDHC 32GB Class
10 UHS”
Due to some unexpected problems, the order could not be shipped as promptly as we hoped. We trust this
has not caused you too much inconvenience and strongly assure you it would not happen again.
Thank you for your cooperation.

Yours sincerely,

SanDisk