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HOW TO STAY SAFE

WHEN A CYBERATTACK THREATENS

NOW DURING AFTER


Limit
Prevent Report
Damage

Keep your anti-virus software updated. Limit the damage. Look for File a report with the Office of the
unexplained charges, strange Inspector General (OIG) if you think
Use strong passwords that are 12
accounts on your credit report, someone is illegally using your Social
characters or longer. Use upper and
unexpected denial of your credit Security number. OIG reviews cases
lowercase letters, numbers, and special
card, posts you did not make showing of waste, fraud, and abuse. To file a
characters. Change passwords monthly.
up on your social networks, and report, visit www.idtheft.gov.
Use a password manager.
people receiving emails you never You can also call the Social Security
Use a stronger authentication such sent. Administration hotline at 1-800-269-
as a PIN or password that only you
Immediately change passwords for 0271. For additional resources and
would know. Consider using a separate
all of your online accounts. more information, visit http://oig.ssa.
device that can receive a code or uses
gov/report.
a biometric scan (e.g., fingerprint Scan and clean your device.
scanner). File a complaint with the FBI Internet
Consider turning off the device. Take
Crime Complaint Center (IC3) at
Watch for suspicious activity that it to a professional to scan and fix.
www.IC3.gov. They will review
asks you to do something right away, Let work, school, or other the complaint and refer it to the
offers something that sounds too good system owners know. Information appropriate agency.
to be true, or needs your personal Technology (IT) departments may
information. Think before you click. Learn tips, tools, and more at www.
need to warn others and upgrade
dhs.gov/stopthinkconnect.
Check your account statements and systems.
credit reports regularly. Contact banks, credit card
Use secure internet communications. companies, and other financial
Use sites that use “HTTPS” if you accounts. You may need to place
will access or provide any personal holds on accounts that have been
information. Don’t use sites with invalid attacked. Close any unauthorized
certificates. Use a Virtual Private credit or charge accounts. Report
Network (VPN) that creates a secure that someone may be using your
connection. identity.
Use antivirus solutions, malware, and
firewalls to block threats.
Regularly back up your files in an
encrypted file or encrypted file storage
device. Take an Active
Limit the personal information you Role in Your
share online. Change privacy settings Safety
and do not use location features.
Go to Ready.gov and search
Protect your home network by
for cyberattack. Download
changing the administrative and Wi-Fi
passwords regularly. When configuring
the FEMA app to get more
your router, choose the Wi-Fi Protected information about preparing
Access 2 (WPA2) Advanced Encryption FEMA V-1002
for a cyberattack.
Catalog No. 17233-3
Standard (AES) setting, which is the
strongest encryption option.

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