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SUCCESS FORMULA
Hello, Foodpreneurs!
"It takes an army of talented and creative people to execute a
successful restaurant”
START
RUN SCALE
Run: Once started with your restaurant, understand each principle of how
the industry works, gain insights from industry experts, and knowledge
yourself with experience. keep in mind, you need to run a show for 365
days.
Scale: This is where the experience plays a role. Trust the path will be
rough and difficult but no worries once you completed the book, you will
be equipped to take up the challenges of the food industry.
Contents
This is not about execution, this is purely about the ideation part where
most people fail or realize it in a later stage that they just jumped in blindly
without any research about the industry
Addressing Modern
day
food industry problems
The industry is certainly seeing a positive growth even post covid. The
valuation of the restaurant industry has grown 0.5 trillion rupees in the
past 2 years. The overall valuation of the restaurant industry stands at Rs.
4.7 trillion for the year 2022.
There is a lot of potential for growth and ways of making profit, all you
have to do is follow few simple roadmap to make profits easier and grow
faster.
Restaurant 6
Valuation 4
4.7 Trillion
0
2020 2022
Online Delivery Platforms
Step 1
Looking at other publications and existing data is the best way to begin an
industry study. This will help you decide where to start, how to go, and
which areas to concentrate on. The only thing you should not do is give up
the idea of doing your own research in favour of second-hand sources
because market trends are extremely volatile and even the smallest
deviation can result in significant losses. In order to determine which
restaurant format is growing and the market expectations for the
foreseeable future, you should look at the trends in the food and beverage
industry for the restaurant business.
Step 2
The second stage is realising that every market has a subpart,
especially the F&B Industry, if you have merely decided to start
something in the food industry but have not yet decided what to start.
This essentially implies conducting a thorough restaurant analysis and
choosing your restaurant's format. For obvious reasons, a cafe's market
study and business plan will differ from those of a food truck or a
restaurant. Choose the area you wish to focus on, and then begin your
market research and restaurant analysis to develop your individual
restaurant business plan.
Step 3
Step 5
There are several restaurants in the area, and it is possible to conclude
that given the similarity of your concepts to those of your competitors,
there isn't much to differentiate you from them. In such a case, a crucial
component of your restaurant business plan should be restaurant study
and competitor analysis. Speak with your rivals to learn what they do
and don't do. The limitations are significantly more important. Take note
of the way they handle the simple things, such as the menu they create
or the prices they set for certain items. Analyzing your competition may
lead you to your USP.
Step 6
Now let's jump to the most important part of this study, the roadmap to
success. You may want to start any type of food business be it a small
kiosk or a fine diner , an own brand or a franchise. This roadmap
guarantees success, we have designed it using our experience in the
industry. This teach you specific strategies which make you achieve
the ultimate goal , which is success & profits.
2 Ideation
Ideation is a tricky phase, it is a phase where most questions arise in your mind
and most of you will have the same question in mind.
Franchise
OR
Startup
Which path to choose? Which is safe? Which is more profitable?
These would be the most common questions Now let's split in a better
way for you to understand and come up with a good decision. Both have
their own pros and cons now we are seeing the pros of both the business
options
Franchise
Let's see the pros of a franchise with an example. You are interested in
taking a franchise like Belgian waffle
The first thing is the track record, their name, success story, and their
reputation as a brand that will be the most eye-catching thing for you to
take up the franchise.
Now that you've signed the deal, a good and established brand does all
the fieldwork for you. Give you an option of locations to open your
business. They will support you with designing your ambiance, deliver all
the materials required and guide you on the execution part, but all this
comes at a cost. Your outlet will be ready to run in a matter of weeks.
The next thing is your supply chain, it is the backbone of the industry. To
run any kind of small to the big business you need a proper supply chain.
What franchises have is an established supply chain. They have a trusted
network of vendors and suppliers with them to provide you with stocks to
run your outlet.
The final pro of choosing a franchise is the operational support. They will
provide you with Standard operating procedure and will train your staff
to follow the staff get trained in recipes, customer handling, and few good
brands train the sales and marketing staff also to
the staff and stakeholders.
Startup
Now you have decided to start your own brand
You own a brand- Now this is the most eye-catching factor. Once you are
established into a successful business and make handsome profits there is
always an option of expansion at a minimal cost. Once you expand to a
considerable amount of outlets you either franchise your brand or continue to
bootstrap on your own. But always remember first to establish your business (
the standards, ROI plan, supply chain) then venture into expansion.
Now if the brand is yours the process is simple. First, validate the request,
and check if the request to add a burger is minimal or repetitive. If it's
repetitive, conduct atrial and add it to your menu.
Another example is marketing strategy. If you run your own brand you can
always develop a strategy that is preferable to your locality and budget
HIGHER PROFIT MARGINS- This is the ultimate goal . you may be fueled
by ambition or desire to earn. Profits will be the one that drives you quicker
to that ultimate goal. If it's your brand you can cut the ROYALTY costs.
Every brand charges a % of royalty which eats into your profit margin. You
can plan your finances flexibly every month if its your own brand but its not
the case if you own a franchise store
Now to summarize
The franchise requires money and the startup requires time to build it
slowly
Learn new things and unlearn the things that hold you back and start
from scratch.
Now we have seen the pros, you would have got a small idea about
what your cons will be for both options.
Take a minute and think and write three pros why you want to start a
franchise or a startup brand on your own.
Franchise
Points to remember
MONEY
Startup
Points to remember
Less Investment
Developed into a brand in the long run
Flexible strategies
Higher profit margins
TIME
3 Location
Find
the
right
Location
Restaurant industry is a location dependent business. To find the right
location follow this direction rule.
NEIGHBOURS,
LOCATION COMMUNITY, LOCATION
ANALYSIS IT PARKS ANALYSIS
VARYING HIGH
CROWD BASE W E VISIBILITY
LESS
COMPETITION
Less competition- High visible areas have high competition but there are
areas in cities where there is market potential but the competition is less.
The areas which are developing and have good infra development will
have great potential..
Varying crowd base- Has a good amount of crowds like students, office
goers , family audience etc. When you have a crowd base with a wide
range there is a great chance of success.
Target Demographic
A target market or target demographic is a particular group of
customers to whom you market your products. Specific traits, such age,
gender, or income level, determine demographics. The greatest
demographic representation of how your firm might be impacted by a
certain location is created by the intersection of all of these variables.
Age Gender
income level
Now based on your investment and your vision you have to choose the
type of business whether its a café or QSR etc., let it be a franchise or
your own startup.
4 Layers of
Restaurant Types
CAFE QSR
Investment 20-25 Lakhs Investment 10-12 Lakhs
Space 1000-1500 sq ft Space 500-1000 sq ft
FIN E DININ G
C A S U A L DININ G
CAFE
QSR
STRENGTHS
PHY What do you do well in your community?
RA What unique resources can you draw on?
G
O
EM
D
G
YIN
UD
ST CEPT WEAKNESSES
RENCES & CON
REFE
MENU P What could you improve? Where do you
stand out from others?
SWOT REST
AURA
NT T
REND
S OPPORTUNITIES
What opportunities are open to you?
What trends could you take advantage of?
CO
M
PE
TI
TO
RS
THREATS
What threats could harm you?
What is your competition doing?
Weakness- Most food businesses fail due to a weak menu and concept.
Always plan your menu efficiently. The menu should contain a surprise
element, balance the menu with fast-selling items as well niche products
to cover all the customer bases and stand out from your competition.
Always conduct R & D and keep improving your menu and maintain your
food quality by following high standards.
Threat- The final step is to analyse your threats/ competitors. How are
they functioning?How do you want to compete with them? What
strategies do they use to cover the customers ? etc. Analyse them and
devise a strategy on how to stand apart from them. How to be different
from them. Offer a difference experience say in menu or ambience or
experience to the customer for them to choose you instead of your
competitor
Milestone four
Niche
Something different, something particular, something new for the consumer
How many outlets do you feel are present in your current locality, in the area
you live in
Now we have realized the scale of the competition we are facing, how to
compete with them?
How to better them?
How to stand out?
Now consider the customer is a person who visits the big market area and
sees all the restaurants displaying their product(i.e your menu, ambience ,
offers etc).
You have to attract the customer to your place and set up a customer base
of your own, by serving them different items in a different way. CREATING
YOUR OWN COMMUNITY in that locality with a strategy different from others
is your NICHE
How to choose a niche market
High Income
Low potential
competition
niche
market
Market
demand
So always aim for less competition while choosing a location , setting a menu
by keeping a few items which are in demand but rarely served in your locality.
All together give a customer a new experience from your competitor.
High income potential- High income potential is linked to 2 factors, 1 is your
locality and 2 is your product. The area you choose should have a proper
market, do a field study of how many outlets are there, what type of crowd
are present in the area. Your potential customers(schools, colleges, Tech
parks )etc.
These factors should go hand in hand with your product(i,e) menu. Your
menu should be in such a way that it caters the audience of your locality. The
pricing should be set in such a way that both you and the customer feel
satisfied. The income potential of your locality and product should be high
Market demand- While you conduct a field study look for clues about what
the customers in a particular area want but they are unable to get it. Suppose
your area is filled with Chinese restaurants but there is also a good
population of people who crave for continental food but don't have
considerable players who offer continental food. You can consider setting up
a menu with continental food items. That's how you satisfy the market
demand
So when you tick these 3 boxes Low competition, high income potential and
market demand you have successfully planned to set up a niche market
Why Niche
A niche product / business gives you great visibility. It creates a
community of consumers who become your patrons/regulars. Once you
start to have a regular customer base there is no looking. Cater them
efficiently , your business develops automatically.
Examples of Niche
MULTIPLE
MULTIPLE
PRODUCTS
PRODUCTS
MULTIPLE
PRODUCTS
BRAND
PRODUCT IDENTITY
BRAND
This is one small example which will clear your doubts if you have any.
Vegan ice cream parlour has become a dessert parlour
Now using your brands base introduce new products and make the
customer buy
Milestone five
Realistic Financials
food
COSTS
management technological
COSTS COSTS
Rent - 10-15%
Gst - 5%
Owner's Salary
You can also take salaries as founders/owners apart from profit as a result of
your every month's hard work. It is advisable as it gives you the extra push to
work even harder and smarter.
You can also skip the owners salary percentage form your monthly
management cost/operational cost
Now if you own a franchise outlet you will have an additional cost called royalty
which you owe the brand for using their name, recipes and other inputs, it
should be paid to your brand monthly/weekly. Royalty percentages vary from
5-15 %
food
COSTS
*Including wastage
28%- 35%
Next major part to which your have to allocate your monthly revenue is your
food cost
Including food wastage, your food cost should vary between 28-35 % 28 %
for small kiosks, tea brands and 35 % for fine diners etc.
Food costs should be managed very carefully, always keep your food cost in
check and make sure it falls in between the suggested percentage.
Monitor the food wastage manually and also employ technology which we
will see how to do it in the upcoming phase
technological
COSTS
POS
Digital Media 10%
Internet & Phone
Third Party
on total sale
TOTAL
100% 100% 100% 100% 100% 100%
REVENUE
FOOD,GAS &
PACKAGING 25% 30% 25% 40% 60% 70%
(COGS)
GROSS
75% 70% 75% 60% 40% 30%
MARGINS
RESTAURANT
45% 45% 45% 40% 25% 15%
EXPENSES
Now lets see a realistic example of how efficiently split the revenue , cover
the expenses and make profits
Why street foods have high making cost % is that their pricing is low and the
supply chain is not as good as others. They may buy raw materials at a
higher price. But on the other hand their operational expense is low and to
their counterparts it is high as they may employ more people, have a
premium ambience , higher rentals etc
Always follow the percentages prescribed in this table to make a profit and
be successful.
REALISTIC FINANCIAL METRICS RESULTS ARE INDICATIVE
FOOD,GAS &
PACKAGING 30% 2,70,000 40% 1,68,000
(COGS)
RESTAURANT
45% 4,05,000 40% 1,68,000
EXPENSES
Pricing your menu correctly is so vital as your revenue, profits , and restaurant
margins depend on it.
INDIRECT COSTS
BOUNDARY
PRICING
DIRECT COSTS
MENU PRICING
VOLATILE FOOD
COSTS
SERVICE COSTS
Now let's see what exactly are these deciding factors in menu pricing
Restaurants set their pricings using a simple formula and consider a couple of
factors to set the menu price
The first factor we should take into consideration is the type of service,
consider a juice shop that employs fewer people, with minimal to no
ambiance, and a big café with more employees and premium ambiance.
The operating cost of a café higher and hence higher menu pricing
TYPE 1
90 +50% = 135
making cost selling cost
Lets see first method to calculate the pricing, this is how mostly small kiosks
and street food vendors do it
Let's say a it costs 90 rs to make a sandwich , now what the owner simply
does is, the owner just decides that they need a gross margin of at least
50% in order to take care of their expenses and make a profit.
You have to just add your food cost to the desired margin to come up with
the price of the item.
Always the food cost of kiosks and street food should fall within 70% , to
operate efficiently
Now this method to calculate is inefficient as food costs wont fall within 70%
always when there is inflation in prices etc, but they will make a profit since
their operating cost is less due to no or less ambience, less staff etc.
QSR, CAFE, CASUAL OR FINE DINING
TYPE 2
90 ÷ 30% = 300
making cost selling cost
Now let's take a bowl of pasta, it takes 90 rs to cook that bowl of white sauce
paste, if you want to maintain the food cost at 90 rs which is 30% you have to
set the price of that pasta at 300 rupees in this case.
Likewise just calculate the making cost in rupees and divide it by 30% which is
your average food cost percentage to set the price of a particular item
Use this method to keep your food cost controlled and to gain a good
margin to run your outlet and make a profit
It also depends on the investment, the higher the investment higher should
be your menu price. There is no point in investing high and keeping your
menu price low.
When there is an imbalance between your investment and menu price the
ROI takes time and your operational finance takes a hit ultimately leading
to a struggle in keeping your outlet afloat.
Recipes
Recipes are your backbone. Whatever concept you choose , always make
sure the recipes are top notch.
Always use good quality products, follow standard ops procedure to ensure
recipe consistency. Keep in mind that if you serve quality food your
customers will return and you can always price your menu items higher if the
quality is upto the mark.
Hire a well experienced chef to take care of your kitchen operations . Hire a
well trained and qualified team ,do not compensate on staffing as they are the
backbone of your restaurant.
You can always hire good consultants to do the menu planning for you and
conduct periodical R&D
For franchises all these will be done by the brand itself , so your time will be
saved on that.
If you still feel that planning a menu and setting recipes and SOP is difficult,
you can buy our recipe sheet in our website. This could save a lot of money &
time.
Next part in financial metrics is INVENTORY MANAGEMENT
AVOID AVOID
UNDERSTOCKING OVERSTOCKING
STAFF
Manually assign staffs to track inventory and
to avoid malpractices
Avoid understocking, don't wait until your products go out of stock to order.
Calculate your usage and inventory and predict your order cycle, implement
technology to track your ordering next
Invest in technology to track your stocks accurately. There are a lot of All in
single software with POS billing which helps you to track your stocks,
calculate food costs, profit margins, etc.
It is wise to invest in tech for operational support and marketing than to
invest in interiors
Avoid overstocking, order stocks only when it is needed and the quantity of
the order should be proportional to the sale.
Follow SOP , set a standard for your outlet. Train your staff on customer
handling, recipe consistency, stock handling etc. These contribute to the
Standard ops procedure.
Increased food cost means lesser profit and slower return of investment
Customer
retention
THROUGH MARKETING