UNIT - 4

1. Which of the following statements about reports is accurate?

a. Informal reports of eight or fewer pages are the most common report in
the workplace.
b. Writers develop reports for internal audiences only.
c. Business professionals rarely write reports.
d. Both b and c

ANS:
a. Informal reports of eight or fewer pages are the most common
report in the workplace.

2. Which of the following is most likely to be written as an informative

report?

a. A recommendation from the Information Technology Department that

your company install a wireless network
b. A summary of information presented at a recent conference for
technical writers
c. A comparison of five handheld communication devices that your
company might purchase
d.A feasibility study addressing tuition reimbursement to all employees

ANS:
d.A feasibility study addressing tuition reimbursement to all
employees

3. Reports that provide data or findings, analyses, and conclusions are

a. informational reports.
b. progress reports.
c. summaries.
d. analytical reports.
 ANS:
d.analytical reports.

4. Which of the following reports is an example of an analytical report?

a. A report summarizing the details of a recent seminar you attended

b. A report outlining the new company procedure for reporting workplace
injuries
c. A report recommending an antiterrorism security system for mass
transit
d. A report showing state budget allocations for education

ANS:
c. A report recommending an antiterrorism security system for
mass transit

5. The direct pattern of organization is appropriate for a business

report when readers

a. needs to be educated.
b. must be persuaded.
c. may be disappointed or hostile
d. is informed.

ANS:
d. is informed.

6. Reports convey information, answer questions, and

a. present your opinions.
b. comply with government regulations.
c. solve problems
d. None of these

ANS:
c. solves problems
7. Reports that present data without analysis or recommendations are

a. justification reports.
b. analytical reports.
c. Both an and.
d. informational reports.
ANS:
a. justification reports.

8. If you want to increase your credibility when writing a business

report, you should work to

(A). provide facts and conclusions that will help decision making.
(B). support managers’ preconceived ideas.
C). both A and B
(D). draw the reader’s attention to your writing style.
(E). None of these
ANS:
(A). provide facts and conclusions that will help decision
making.

9. It is the ____, not the ____, that is the focus of a report using APA
writing style.

(A). data – research

(B). researcher – research
(C). research – data
(D). research – researcher

ANS:
(D). research – researcher

10.When you’re writing a report, be sure to adapt to your audience by

(A) being sensitive to their needs.

(B)controlling your style and tone.
(C)both a and b.
 (D) None of the above.

ANS:
(C) both a and b.

11.When writing an effective essay, using credible information for the

report.

(A). provides content

(B). gives credit to sources and upholds ethical writing standards
(C). provides structure
(D). provides support

ANS:
(D). provides support

12.What audience is the least information needed?

A. Low tech audience

B. Lay audience
C. High-tech audience
D. All of above

ANS:
C. High-tech audience

13.Which of these is not a parameter in a report?

A. Extent of information
B. Quality of information
C. Age of writer
D. Ability to acquire information

ANS:
C. Age of writer
14.Last step of writing an effective website, involved in;
 A. Error correction
B. Testing the website
C. Enhancing tone
D. Overviewing

ANS:
B. Testing the website

15.A list of illustrations, included; figures and tables, placed on;

A. Abstract vision
B. Title page
C. Table of contents
D. Bottom line
ANS:
C. Table of contents

16.Once getting problem identified with its causes, next step involved
in;

A. Choosing team lead

B. Identifying solution to problem
C. Identifying the problem
D. All of above

ANS:
D.All of above

17.n a technical report Which of these must be avoided.

A. Facts
B. Logical conclusion
C. Objective evaluation
 D. Subjective evaluation

ANS:
D. Subjective evaluation

18.In technical writing the largest report termed is.

A. Conclusion/recommendation
B. Discussion
C. Heading
D. Footing

ANS:
B. Discussion

19.Which is not basis for a technical report?

A. Facts
B. Tests
C. Personal prejudices
D. Experiments
ANS:
C. Personal prejudices

20.Which of the following is one of the fundamental …………….? of

efficient and effective writing is to put the main important
information at the start.

(A). Case
(B). Example
(C). Principle
(D). Situation
(E). None of these

Answer: (C). Principle

21.Which one is used for the shortest document among technical
written documents?

(A). report
(B). website
(C). summary
(D). paragraph

Answer: C. summary

22.Which of the following word is a technical word for slanting?

(A). Lateral
(B). Sloping
(C). Tilting
(D). Bent

Answer: (A). Lateral

23.We must be avoided …. in technical writing?

(A). Facts
(B). Grammar
(C). Punctuation
(D). Personal feelings

Answer: (D). Personal feelings

24.The 7C’s apply to which of the following communication?

(A). Only oral communication

(B). Only written communication
(C). Both written and oral communications
(D). None of these
 Answer: (C). Both written and oral communications

25.Technical writing is considered as same as general writing.

(A). True
(B). False

Answer: (B). False

26.Which word is used in technical writing?

(A). Apex
(B). Top
(C). Slanting
(D). Bottom

Answer: (A). Apex

27.All of the following are true of extemporaneous speaking except

which of the following?

(A). It emphasizes audience interaction over exact wording.

(B). It includes speaking from key words instead of speaking or reading
from memory.
(C). It emphasizes learning to respond to audience feedback.
(D). It is usually chosen when exact timing is a must.
(E). None of these

Answer: (D). It is usually chosen when exact timing is a must.

28.Courtesy has a meaning of not just thinking about the receiver but
also giving a value to his/her.

(A). Proposal
(B). Feelings
(C). Goodwill
 (D). All of these
(E). None of these

Answer: (B). Feelings

29.It is recommended to use Familiar words in technical writing.

(A). True
(B). False

Answer: (A). True

30.Technical writing demands which of the following use of language?

(A). figurative
(B). poetic
(C). factual
(D). dramatic

Answer: (C). factual

31.The first step, engrossed in instructions writing is considered as:

(A). organization of steps

(B). clarification of the audience
(C). review instruction criteria
(D). detailed analysis

Answer: (B). clarification of the audience

32.The fundamental purpose of an organization’s mission statement is

to?

(A) generating healthy public relations for the organization.

 (B) defining the functional areas necessary by the organization.
(C) defining the operational structure of the company.
(D) creating a healthy human relations climate in the company.
(E) defining the purpose of the organization in your society.

Answer: (E) defining the purpose of the organization in your society.

33. A technical report establishes a

a) illogical conclusion
b) logical conclusion
c) personal prejudice
d) misplaced learning

Answer: (b). logical conclusion

34. In a group discussion, the discussion must be directed to its logical

conclusion.

a. True
b. False

Answer: a. True

35.

33.