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DIPLMBPB15 - Assessment 2 - Answer - Template
DIPLMBPB15 - Assessment 2 - Answer - Template
Prepared By:
INSERT STUDENT ID AND YOUR NAME
Contents
Student Declaration...............................................................................................................................2
Task 1 – EI Questions.............................................................................................................................4
Task 2 – Self Reflection..........................................................................................................................5
Personal SWOT Analysis....................................................................................................................5
Online Strength Test..........................................................................................................................5
Task 3 – Reflection Report.....................................................................................................................7
Student Declaration
☐ I declare that except where I have referenced, the work I am submitting in this attachment
is my own work
☐ I acknowledge and agree that the assessor of this assignment may, for the purpose of
authenticating this assignment, reproduce it for the purpose of detecting plagiarism
☐ I have read and am aware of the Academic Integrity Policy available on the THINK
Education website
Task 1 – EI Questions
1. What does it mean for one to have Emotional Intelligence?
2. What is the relationship between emotionally effective people and reaching business
objectives?
3. What are strategies you could employ to communicate to emotionally diverse groups in
the workplace?
4. How can you use your knowledge of emotional intelligence to build positive workplace
relationships?
Strengths Weaknesses
Opportunities Threats
2. What instances make you feel stressed or negative work? For each instance, describe the
precise context, causes and your response
3. Identify 3 causes or triggers of your own personal emotional states at work (this can be
positive or negative). Identify how you can use awareness of such triggers to control your
responses and achieve positive outcomes, especially with respect to your impact on others
and their work performance.
How can you control your response for positive
Trigger + How it makes you feel
outcomes
5. What actions can you take to improve your own emotional intelligence?
If you were going to have difficult conversations in the future with someone, what would you do
differently based on this experience?