Global Journal of Foreign

Language Teaching
Volume 04, Issue 2, (2014) 81-91
www.awer-center.org/gjflt/

An investigation into effects of role-play in an EFL speaking

course
Tham My Duong *, Nong Lam University, Ho Chi Minh city, Vietnam.

Suggested Citation:
Duong, T., M. (2014). An investigation into effects of role-play in an EFL speaking course. Global Journal of
Foreign Language Teaching. 4(2), 81-91.

Received 22 September, 2014; revised 17 October l, 2014; accepted 30 October, 2014.

Selection and peer review under responsibility of Assoc. Prof Dr. Ali Rahimi, Bangkok University.
©
2014 SPROC LTD. Academic World Education & Research Center. All rights reserved.

Abstract

English is spoken all over the world, especially it has been an international language in recent years. The
need to master English language, thus, has been increasing rapidly. Of four language skills, speaking skill is
paid much attention to in language teaching and learning as it is seen as the process of building and
sharing meaning in a variety of contexts. In other words, it is used for communication. That is why this
paper attempted to investigate the effects of role-play, another of communicative techniques with the
hope that it could help learners improve their speaking skill. This paper was quantitative research with the
employment of the closed-ended questionnaire and the tests. The participants included thirty-three first-
year English majors and ten Vietnamese teachers of English at Nong Lam University in Ho Chi Minh city,
Vietnam. For data analysis, descriptive statistics and paired samples t-test were used to analyze the data
obtained from the questionnaire and the tests respectively. The study discovered that (1) in addition to
poor pronunciation and vocabulary, some psychological factors such as shyness, anxiety, and fear of
making mistakes prevented learners from using the target language and (2) role-play provided students
with many opportunities to practise spoken English effectively in real life situations and promoted
students’ interaction. As a result, students could speak English confidently, naturally, and fluently with
English native speakers or those who used English as a means of communication in any circumstances.

Keywords: Role-play, effects, speaking skill.

*ADDRESS FOR CORRESPONDENCE: Tham My Duong, Nong Lam University, Ho Chi Minh city, Vietnam,
E-mail address: duongmythamav@gmail.com
Duong, T., M. (2014). An investigation into effects of role-play in an EFL speaking course. Global Journal of Foreign Language
Teaching. 4(2), 81-91.

1. Introduction
People of all ages in the world learn English with different reasons. Harmer (1998) indicates
that English is learned as a compulsory subject at school and for other specific purposes such as
business, tourism, or banking. In Vietnam, students first learn English because it is a required
subject at school. Then they need English for communication. For example, they need English for
finding a good job, travelling, entertaining (reading books or watching movies) and studying
overseas. However, Vietnamese students often find it difficult to communicate in English. One
of the major reasons affecting students’ oral communication is that the chance of using the
target language is not much. In fact, English speaking environment for EFL students in Vietnam is
mainly classroom as Dang Thi Huong (as cited in Vo, 2005) found out, “even learners majoring in
English at the University of Social Sciences and Humanities, Ho Chi Minh City used 80% English
and 20% Vietnamese inside the classroom while they likely to use only 20% or 30% English and
80% or 70% Vietnamese outside the classroom” (p. 2). Besides, students have few opportunities
to participate in English speaking clubs, English song contests, or international events such as
the program of exchanging students with foreign universities, study tour, etc.
Nong Lam University (NLU) (formerly the University of Agriculture and Forestry) of Ho Chi
Minh City was founded in 1955. It consists of 12 faculties with 69 departments and 5
independent departments. In 2001, the Faculty of Foreign Languages (FFL) was officially founded
because NLU has aimed at transforming into a comprehensive university with a broad range of
educational programmes. FFL is quite young, but NLU has the Center for Foreign Studies (CFS),
which was established in 1990. It is known as one of the popular English language centres in Ho
Chi Minh City as well as in Vietnam. Therefore, FFL could inherit qualified teaching staff from CFS
because most of the teachers at FFL have been teaching at CFS for a long time. The Faculty
comprises departments of Language Practice, Foreign Literature, Translation and Interpretation,
TESOL Methodology, Linguistics, ESP, Management, and French. The Bachelor of Art training
programme lasts four academic years. There are three speaking courses which are taught in the
first three terms. All teachers in charge of speaking courses at FFL have M.A degrees and at least
nine-year experience of teaching spoken English.
In order to study at FFL, students have to pass the university entrance exams which consist of
three subjects: Mathematics, Literature, and English. Therefore, the expected level of English of
first-year English majors is pre-intermediate. However, the majority of students have difficulties
with English speaking and listening skills. Nowadays, students can get more and more
opportunities to have direct interaction with foreigners, mainly English native speakers;
therefore, they often use English for communication. To meet students’ needs, the faculty has
paid more attention to the communicative approach in order to make students use the target
language naturally and confidently in different social contexts. Communicative activities such as
role-plays, problem-solving tasks, or games are used in the classroom so as to encourage
students’ participation in speaking activities. Nevertheless, role-play has not been commonly
used in an English speaking class at FFL-NLU. In this study, hence, the researcher would like to
investigate the effect of role-play on first-year English majors’ English speaking skill at NLU. The
aims of this study are to investigate the problems of first-year English majors at NLU-HCMC in
learning English speaking skill and to identify effects of role-play in teaching and learning English
speaking skill.

2. Literature review
2.1. The nature of speaking
Burns and Joyce (1997) define that speaking is an interactive process of constructing meaning
that involves producing, receiving and processing information. Celce-Murcia and Olshtain (2000)
claim that speaking can be considered the most difficult skill to acquire because it requires the
command of both listening comprehension and speech production sub-skills in unplanned
situations. On the other hand, it can be viewed as the easiest skill since one can use nonverbal
communication, repetition, and various other strategies to produce comprehensible utterances.
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Teaching. 4(2), 81-91.

2.2. Role-play
Role-play is “drama-like classroom activities in which students take the roles of different
participants in a situation and act out what might typically happen in that situation” (Richards,
Platt & Platt, 1993). According to Harmer (1998), role-plays stimulate the real world in the same
way, but students are given different roles. Students are told who they are and what they think
about a certain subject. They have to talk and act with their new characters. While Richards et
al. (1993) and Harmer (1998) define role-play as a term, Ladousse (1992) characterizes role-play
as two single words as follows.
When students assume a “role”, they play a part (in either their own or somebody else’s) a
specific situation. “Play” means that the role is taken on in a safe environment in which students
are as inventive and playful as possible. (p. 5)
Meanwhile, Thornbury (2005) thinks that role-play involves the adoption of another “persona”
(p. 98) when students play a role. For example, students pretend to be an employer interviewing
a job applicant or a customer complaining about a company’s products.
Regarding the advantages of role-play, Dangerfield (1991) believes that role-play is one method
of maximising students’ talking time, ensuring that students get an optimum level of practice
during their limited class time. Furthermore, role-play gives students opportunities to improve
communicative competence and creativity. Klippel (1991) claims that “role-plays improve the
students’ oral performance generally” (p.122). Besides helping students enhance their oral skills,
Sasse (2001) believes that role-play might unlock creative doors. Last but not least, role-play is
one of the communicative techniques “which develops fluency in language students, which
promotes interaction in the classroom, and which increases motivation” (Ladousse, 1992).
In brief, there have been various definitions of role-play, yet they share the same idea that role-
play is a communicative technique in which students are supposed to act with new characters.

2.3. Factors affecting EFL learners’ speaking

In order to investigate how EFL learners’ speaking ability is affected, it is necessary to
consider the factors of age, gender, and affection.
Age is considered one of the most debated issues in language teaching theory because it
determines the success or failure of foreign language learning. According to Scarcella & Oxford
(1992), adult learners seem not to have the same innate language-specific endowment or
propensity as children for acquiring fluency and naturalness in spoken language. Concerning
affective factors, younger children are less frightened because they are less aware of language
forms and the possibility of making mistakes in those forms, whereas adults’ attempts to speak
in the foreign language are often fraught with embarrassment (Brown, 2000).
In order to prove that one of the major pragmatic factors affecting the acquisition of
communicative competence in virtually every language is the effect of one’s gender on both
production and reception of language, Romaine (1994) discovers that girls speak more politely,
whereas boys speak roughly and use more slang and swear words. When asking about some
boys’ behaviours towards their peers, they say that they have to talk rudely with other boys in
order not to be ridiculed. During adolescence under the influence of peer pressure, boys shift
towards more non-standard speech, while girls retain their more standard speech because they
think that they have to be careful not to go too far or people will judge them negatively.
Goddard and Patterson (2000) also believe that “While female behavior is often constructed and
interpreted in particular ways, men have freedom to define themselves in any way they want.”
With regard to affection, while Thornbury (2005) states that affective factors include feelings
towards the topic and/or the participants and self-consciousness, Brown (2000) emphasises:

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Duong, T., M. (2014). An investigation into effects of role-play in an EFL speaking course. Global Journal of Foreign Language
Teaching. 4(2), 81-91.

The affective domain is the emotional side of human behavior, and it may be juxtaposed to
the cognitive side. The development of affective states or feeling involves a variety of
personality factors, feeling both about ourselves and about others with whom we come into
contact (p. 143).
According to Brown (2000), the affective factors which are related to second language or
foreign language learning are motivation and attitude, anxiety, etc. These items are called
“psychological characteristics” in which motivation and attitudes are paid most attention
because various studies have found that they are very strongly related to achievement in
language learning (Gardner & Lambert, 1972). Littlewood (1991a) also says, “the development
of communicative skills can only take place if learners have motivation and opportunity to
express their own identity…” (p. 93). In fact, Brown (2000) determines that it is easy to assume
that success in any task is due simply to the fact that someone is “motivated”. Regarding
anxiety, the construct of anxiety plays an important role in second language acquisition.
According to Littlewood (1991b), it is easy for a foreign language classroom to create anxiety.
There are two types of anxiety affecting the process: debilitative (or harmful) and facilitative (or
helpful). The feeling of nervousness is often a sign of facilitative anxiety, a symptom of just
enough tension to get the job done. Brown (2000) concludes that “both too much and too little
anxiety may hinder the process of successful second language learning” (p. 152).

3. Methodology
3.1 Research questions
(1) What are the problems first-year English majors at FFL-NLU face in English speaking
learning?
(2) What factors contributing to the support and resistance to the use of role-play in a
speaking course?
(3) Does role-play improve the students’ English speaking skill after the use of role-play in
the speaking course? If so, how?

3.2 Research design

Qualitative and quantitative methods were employed in this study. Each research method has
its own characteristics. Qualitative research uses a variety of means such as observations, tape-
recording, questionnaires, interviews, case histories, field notes, and so on to collect data. The
ultimate goal of qualitative is to discover phenomena and to understand those phenomena from
the perspective of participants in the activity (Seliger & Shohamy, 1997). Quantitative research is
used to process the data of the questionnaires since it can describe phenomena in numbers and
measures instead of words (Johnson & Christensen, 2000).

3.3. Characteristics of subjects

There were two groups of subjects in the study: Vietnamese teachers of English and first-year
English majors. The first group consisted of 10 Vietnamese teachers of English at Nong Lam
University. Among the respondents, there were two senior lectures. Four of the respondents
were male and six were female. There were five respondents who were in the age range from
20 to 30, two were in the age range from 31 to 40 and three were in the age range from 41 to
49. The majority of the teachers have spent at least nine years in teaching English to English
majors at this university. All of the respondents got M.A. degrees. The second group including
66 first-year English majors at Nong Lam University was equally divided into the control group
and the experimental group, accordingly named group A and group B. Of 33 respondents of
group B, there were 5 males (15.2%) and 28 females (84.8%). Most of them were nearly of the
same age: 25 respondents were 18 years old (75.8%), 8 were 19 years old (24.2%). In group A,
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Duong, T., M. (2014). An investigation into effects of role-play in an EFL speaking course. Global Journal of Foreign Language
Teaching. 4(2), 81-91.

there were 7 males (21.2%) and 26 females (78.8%). The age range in this group was a little
more different than in the experimental group: 2 respondents were 20 years old (6.1%); 4 were
19 years old (12.1%); and 27 were 18 years old (81.8%). They all have been learning English for
over 7 years.

3.4. The experiment

The English speaking course lasted 30 periods (one period is equal to 45-minute class contact)
taught in 15 weeks. The textbook of this course entitled “Let’s Talk 2” was used for both the
experimental and control groups. The researcher is in charge of both the group. The speaking
course in the control group was material-based, whereas role-plays introduced in the
experimental group were based on the activities suggested in the main textbook Because of
time limit, only the units with familiar topics were taught in class. With the aim to help students
use spoken English structures accurately, the teacher introduced useful functional language for
each unit.

3.5. Data collection

3.5.1. Questionnaire for teachers
The closed-ended questionnaire for teachers was written in English because they are
Vietnamese teachers of English included two parts. Part I of the questionnaire consisting of first
five questions requested teachers to provide personal information (about age range, gender,
qualifications, and years of experience in teaching English). Part II consisted of thirteen
questions to elicit teachers’ perceptions of the students’ current English speaking problems and
the effect of role-play on enhancing their English speaking skill.
The questionnaire was delivered to the first group of subjects who have been working at FFL-
NLU. All of them were willing to complete the questionnaires which were returned to me
immediately.

3.5.2. Questionnaire for students

Unlike the questionnaire for teachers, the closed-ended questionnaire for students was
written in Vietnamese to ensure that the subjects’ understanding of the questionnaire was not
affected by their English proficiency, and the questionnaire was designed in the multiple-choice
format so that students could answer the questions easily. The questionnaire also consisted of
two parts. In part I, students were asked to provide personal information (about age, gender,
and years of learning English) in the first three questions. In Part II, there were twelve questions
which investigated students’ opinions about current English speaking problems and the effect of
role-play.
The questionnaire was delivered to the student participants at the end of the speaking
course. They could bring them home and submit them to the class monitor who collected and
returned them to me on the next day.
3.5.3. Tests
A diagnostic test and an achievement test were carried out in two groups of student subjects:
experimental group and control group. The diagnostic test was carried out in both the control
and the experimental groups at the beginning of the training course to ensure that students’
English speaking ability in both the groups was the same. The achievement test aimed at
measuring students’ English speaking achievement after role-playing was introduced in the
experimental group.

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Teaching. 4(2), 81-91.

As far as speaking assessment is concerned, the criteria to assess students’ speaking ability
included four categories: fluency, accuracy (grammar, vocabulary, and pronunciation),
interactive communication, and task completion.
The diagnostic and achievement tests were conducted in both the experimental group and
the control group at the first and sixteenth weeks. Examiners graded each student while
students were role-playing in pair.

3.6. Data analysis

The data obtained from the questionnaire and tests were quantitatively analyzed. Specifically,
descriptive statistics (i.e., frequencies/percentages) were employed to process data collected
from the questionnaire. On the other hand, paired samples t-test was used to compare the
diagnostic test and the achievement test within the two groups to examine whether or not
there were significant differences.

4. Results and discussion

4.1. Teachers’ responses to the questionnaire
When answering the question which examined students’ weaknesses in English speaking,
nine teachers (90%) identified poor pronunciation which made students unable to speak English
as the biggest problem. 60% of them recognized that shyness prevented students from
communicating in the target language. Furthermore, teachers said that poor vocabulary (40%)
and poor grammar (20%) were also students’ problems in English speaking. That is why students
often used mother tongue to express their ideas. In addition to psychological factors such as
shyness, anxiety, or fear of making mistakes and being laughed at, 40% of the teachers paid
attention to students’ “lack of ideas” in communication when teaching English speaking skill.
In respect of the benefits of role-play in learning English speaking, 80% of the teachers agreed
that role-play was beneficial to students because it provided real life situations. This encouraged
students to express themselves more easily. 70% of the teachers admitted that their students
felt excited with role-play. Similarly, 7 out of 10 teachers (70%) agreed that students had many
chances to practise English speaking thanks to role-play. Half of the teachers thought that role-
play might increase students’ interaction as Ladousse (1992) states that role-play is one of the
communicative techniques which promote interaction in the classroom.
Teachers were expected to explain the reasons why they did not like to use role-play. The
responses were quite predictable. Noise was the most concerned reason which discouraged
teachers from using role-play in their speaking classes; therefore, 70% of the teachers chose
this. Another reason many teachers (60%) were afraid of role-play was that it was time-
consuming. Moreover, 50% of them stated that they found it difficult to make the content of
role-plays interesting since role-play is almost not available in the textbook. As a result, they
spent a lot of time in searching and adapting situations from many sources of teaching
materials. Three teachers (30%) found that role-play was more difficult than the speaking tasks
in the textbook since students themselves had to think what to say with a few clues in role-
plays.
Teachers were required to give their ideas about the effect of role-play on students’ speaking
skill. Most of the teachers recognized the benefits of role-play to their students’ speaking ability.
Particularly, they perceived that their students spoke English more naturally (70%) and more
confidently (70%). Moreover, 60% of the teachers realised that students spoke English more
smoothly after the application of role-play. According to Ladousse (1992), language teachers all
want students to be both fluent and accurate in the way they speak. However, while a large
number of teachers admitted that role-play could improve students’ fluency in speaking English,
a small proportion of teachers (20%) believed that students could use the language exactly. To

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Teaching. 4(2), 81-91.

sum up, all teachers to some extent identified the effects of role-play on developing students’
speaking ability.

4.2. Students’ responses to the questionnaire

Concerning the problems of first-year English majors at Nong Lam University in learning
English speaking, the results showed that participants’ lack of vocabulary was the main
weakness which limited their interaction (93.9%). 78.8% of them were afraid of English
pronunciation. In addition to poor grammar (51.5%), psychological factors such as shyness or
anxiety really caused some problems for students in speaking English (57.6%) as Shumin (1997)
observes, speaking a foreign language in public, especially with native speakers, is often anxiety-
provoking.
Dealing with the questions relating to benefits of role-play, most of the participants (84.8%)
agreed with the statement that role-play provided real life situations for students. It can be
inferred that through real-life situations, the participants can share their experiences with each
other, which encourages them to use the language more naturally. 75.8% of the participants felt
excited with role-play because role-play was a “fun activity” for most students (Ladousse, 1992).
Obviously, interesting communicative tasks may increase motivation. This might change
participants’ attitudes towards the use of role-play in teaching English speaking skill. In relation
to students’ talking time, Lewis and Hill (1985) suggest that the teacher should use pair work or
group work to increase participants’ talking time. Based on Lewis and Hill (1985)’s suggestion,
participants were asked about chances in practising English speaking skill with role-play. Thus,
up to 63.6% of the participants reported that they had opportunities to use spoken English after
using role-play. The finding leads to a potential conclusion that role-play may increase
participants’ talking time. Increasing students’ talking time is a big difference between the
communicative approach and the traditional method as Lewis and Hill (1985) emphasize,
“effective language teaching means giving the students a chance to speak” (p. 45). One more
benefit of role-play that was revealed by more than half of the students (51.5%) was that they
could combine the language with nonverbal communication in order to improve communicative
competence. For example, they sometimes could not understand some utterances of native
speakers or foreigners, but thanks to body language, eye contact or gestures, they could guess
the meaning of the utterances.
With regard to the factors that made role-play not interesting, 66.7% of the participants
claimed that the teacher could not assist them to correct all mistakes in pronunciation,
grammar, or vocabulary. Since students often worried about their mistakes, they requested
teachers to correct any mistakes. The teacher could correct their mistakes while joining pair or
group work activities. However, she could not do so for all students in a limited time. Making
noise was one of the participants’ concerns. 54.5% of them said that practising spoken English
with role-play might make the class noisy and disordered. Obviously, group work in a large class
size would be noisy, and this was natural. Sometimes noise was likely to occur when the
participants were confused and did not know what to do. Besides, 15 out of 33 participants
(45.5%) found that role-play was more difficult than speaking tasks in the textbook. Because
role-play was unfamiliar to students, teachers had to ensure that students understand what was
on the role cards before starting. Certainly, teachers should not use a role-play that is too
difficult until students are used to this activity. Instead, Ladoussse (1992) suggests that teachers
can start with pair work and easy information-gap role-plays. The boring content of role-plays
was also one of the factors that would decrease their interest in learning speaking skill with role-
play. There were seven students (21.2%) who did not like the content of role-plays.
The results collected from students’ responses to whether role-play helped improve their
speaking skill were quite optimistic. Only two out of 33 participants (6.1%) did not know
whether role-play helped them improve their English speaking ability or not. The rest of
participants (93.9%) stated that their speaking skill was improved thanks to role-play.
Particularly, the number of participants recognized that role-play might help them speak English
naturally was the biggest (66.7%). A large number of them (63.6%) felt very confident while
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Duong, T., M. (2014). An investigation into effects of role-play in an EFL speaking course. Global Journal of Foreign Language
Teaching. 4(2), 81-91.

practising English speaking with role-play; 39.4% agreed that it also helped them speak English
more fluently; and 30.3% of the students thought that it assisted them to use the language at
the right time and at the right place.
In brief, the teacher’s and students’ responses to the questionnaire were somehow different,
but they basically believed that role-play could help enhance the students’ speaking ability.

4.3. Test scores

In order to find out the effect of role-play on English speaking skill of participants in the
experimental group, the diagnostic and achievement tests for both the groups: group A (the
control group) and group B (the experimental group) were designed and presented in the
following table.
Table 1. Results of the diagnostic and achievement tests
Scores The control group (A) The experimental group (B)
Diagnostic Achievement Diagnostic Achievement
Levels Frequency % Frequency % Frequency % Frequency %
Poor 4 1 3 1 3 1 3 0 0
Average 5 7 4 8 3
72.7 60.6 63.6 36.4
6 17 16 13 9
Fair 7 7 21.2 8 24.2 9 27.3 12 36.4
Good 8 1 3 4 12.1 2 6.1 8 24.2
Excellent 9 0 0 0 0 0 0 1 3
Mean 6.03 6.33 6.09 6.84

The results of the diagnostic test indicated that the mean score of group B ( =6.09) was
nearly the same as that of group A ( =6.03). In group B, two participants (6.1%) got good scores,
the number of participants who got fair was 9 (27.3%), many participants (63.6%) got average
scores, and there was one participant whose score was poor (3%). Similarly, most of the
participants in group A got average scores (72.7%), and 24.2% of the participants got fair and
good scores.
The difference between the two groups was shown more obviously in the achievement test.
In group A, about two-thirds of the participants (60.6%) were ranked at average level; few
participants (12.1%) were ranked at good level; and there was one student (3%) who got poor
score. Meanwhile, all of the participants in group B got at least score 5. There were 20 out of 33
participants (60.6%) ranked at fair and good levels. Especially, one student (3%) got excellent
score, and no participants had poor scores. The mean score of group B ( =6.84) which was
higher than group A’s ( =6.33) once again indicated the difference between the two groups.
The frequency distribution of the diagnostic and achievement scores was presented in the
following histogram. The histogram stated that group B’s achievement scores were better than
group A’s. The red line standing for group B’s achievement scores moved to the right of the
histogram in which high scores were displayed while the other lines were on the left.

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Duong, T., M. (2014). An investigation into effects of role-play in an EFL speaking course. Global Journal of Foreign Language
Teaching. 4(2), 81-91.

Figure 1. Speaking scores frequency distribution

According to Figure 1 and Table 5, there was no significant difference between diagnostic and
achievement tests of group A (P=0.135>.05). It means that the diagnostic scores of group A were
not considerably different from the achievement ones. The majority of participants in both the
tests were at average level (scores 5 & 6). In contrast, the participants of group B made much
more progress in their speaking skill in the achievement test than those in the diagnostic test
(P=0.002<.05). In fact, one student whose score was poor (score 4) in the diagnostic test got
score 5 in the achievement test, and they mostly got score 7 (36.4%) and score 8 (24.2%). In
addition, the improvement was easily realised when a student achieved score 9.
To sum up, there was a very small gap between the two groups at the beginning of the
speaking course. However, the sharp difference between them was really explored when there
were achievement scores. This result was one of the important evidences to state that role-play
could help improve participants’ speaking skill to some extent.

5. Conclusions and recommendations

5.1. Conclusions
With the advantages of role-play analysed from teachers’ and students’ responses to the
survey questionnaires and the analysis of students’ test scores, the study explored the positive
effect of role-play on the improvement of students’ speaking ability to some extent. Firstly, role-
play helped students reduce psychological burdens. The majority of students admitted that they
felt more confident after using role-play because they had many opportunities to practise
spoken English in pairs or groups and sometimes spoke English in front of the class. Secondly,
students could interact with one another naturally because with real life situations, they might
use functional language and strategies to maintain and develop conversations and combine the
language with nonverbal communication to express their opinions. Finally, role-play developed
students’ fluency since students could express their ideas in “unstructured conversational
situations” (Scarcella & Oxford, 1992).

5.2 Recommendations
5.2.1. To students
Students should try to speak English as much as possible since practice can be undoubtedly
very useful (Lewis & Hill, 1985). They should attend English speaking clubs or international
events if possible.
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Teaching. 4(2), 81-91.

Students should not be afraid of making mistakes. Practically, only a few students regard
mistakes as a natural part of leaning while the majority of them feel ashamed of making
mistakes. If they do not worry much about mistakes, they will feel more comfortable and
confident to speak English.

5.2.2. To teachers
Language teachers need to determine that developing strategies for maximising the amount
of students’ talking time is necessary.
Teachers should let dominant students and shy students work together so that they have
opportunities to share and learn from each other.
Furthermore, in an English speaking class, teachers tend to encourage students not to use
mother tongue. Therefore, teachers should not introduce too difficult situations, otherwise
students have to use mother tongue to interact.

5.2.3. To administrators
Besides the above suggestions, it is useful for the administrators of FFL to consider the
following. Equipping classrooms with better conditions is needed. Classrooms should be
enlarged and equipped with modern facilities such as overhead projectors, good cassettes and
tapes, VCRs, and microphones. Besides, comfortable movable desks are necessary for a speaking
class.
English speaking environment should be created. If possible foreign teachers who are from
English-speaking countries should be invited to teach communication skills. Besides maintaining
English speaking clubs, English song or play contests and English quizzes should be held
frequently so that students can learn English in a non-threatening environment.

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