GP 24 Cleaning the Document Glass and White Strip GP 25 Special Boot Modes

Purpose Purpose
To clean the document glass and white strip while addressing IIT faults. To start up the device in various modes to enable special functions, Table 1.

General Precautions Procedure

CAUTION 1. Switch off the machine, GP 10.
• When cleaning the printer do not use organic or strong chemical solvents or aerosol 2. Simultaneously press then hold down the Home and Power buttons until the device pow-
cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials ers on and SPECIAL BOOT MENU appears, Figure 1.
only as directed in this documentation. 3. Simultaneously touch the letters A in SPECIAL, B in BOOT and the Home button. Do not
• Do not place anything on top of the printer. hold any of the three locations, just touch and then release simultaneously, Figure 1.
• Do not leave the covers and doors open for any length of time, especially in well-lit
places. Light exposure can damage the imaging units.
• Do not open covers and doors during printing.
• Do not tilt the printer while it is in use.
• Do not touch the electrical contacts or gears. Doing so could damage the printer and
cause the print quality to deteriorate.
• Ensure any parts removed during cleaning are replaced before you plug subnet in the
printer.
Cleaning Process
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause Figure 1 Accessing special boot mode
death or injury. Moving parts can cause injury.
4. At the keypad screen, enter code: 6789#. The SPECIAL BOOT MENU 1/3 screen will dis-
CAUTION
play.
Do not spray detergent directly on the printer. Liquid detergent could enter the printer through a
CAUTION
gap and cause problems. Never use cleaning agents other than water or mild detergent.
Do not turn off the device until the reboot is complete. The device will reboot after the download
1. Slightly dampen a soft lint-free cloth or paper towel with water.
is complete.
2. Open the document cover.
5. Scroll through SPECIAL BOOT MENU screens 1/3, 2/3 and 3/3 to select the appropriate
3. Wipe the surface of the document glass and white strip, and then wipe with a dry cloth or function, refer to Table 1, then follow the instructions that appear on screen. The device
paper towel until they are completely dry. will restart then print a report.
4. Pull the tab to open the DADF chute cover, and hold it open.
5. Wipe the surface of the white strip, and dry with a dry cloth or paper towel. Table 1 First Level Menu
6. Carefully close the DADF chute cover. Function Display Description
7. Close the document cover. DOWNLOAD --BOOT MODE-- Starts up in Firmware Download Mode. See
MODE DOWNLOAD MODE GP 4.
ARE YOU SURE?
YES
NO
LONGDIAG --BOOT MODE-- Performs a more detailed check as the
MODE LONGDIAG MODE machine starts up as compared to the
ARE YOU SURE? usual device diagnostic items.
YES
NO

BUS Update 2 05/18/2018 General Procedures and Information

Xerox® VersaLink® B400 and B405 Family Multifunction Printer 6-23 GP 24, GP 25