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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.

3d 46 (2020)

Because the Federal Arbitration Act (FAA)


467 F.Supp.3d 46 expresses a liberal federal policy favoring
United States District Court, E.D. New York. arbitration agreements, any doubts concerning
the scope of arbitrable issues should be resolved
JI DONG CHENG, Plaintiff, in favor of arbitration. 9 U.S.C.A. §§ 2, 3.
v.
HSBC BANK USA, N.A., Defendant.
[3] Alternative Dispute Resolution Stay of
20-cv-1551 (BMC) Proceedings Pending Arbitration
| Alternative Dispute Resolution Remedies
Signed 06/15/2020 and Proceedings for Enforcement in General
Synopsis In deciding on whether all or part of a dispute
Background: Savings account holder brought claims against should be sent to arbitration, a court first must
bank for violations of state law and Electronic Fund Transfer determine whether the parties agreed to arbitrate;
Act and for breach of contract, alleging that bank's policy of second, it must determine the scope of that
applying interest to deposits was contrary to representations agreement; third, if federal statutory claims are
in its terms and charges disclosures. Bank moved to compel asserted, it must consider whether Congress
arbitration pursuant to arbitration clause in service agreement. intended those claims to be nonarbitrable; and
fourth, if the court concludes that some, but not
all, of the claims in the case are arbitrable, it must
then decide whether to stay the balance of the
Holdings: The District Court, Brian M. Cogan, J., held that: proceedings pending arbitration.

[1] arbitration clause in service agreement was narrow, and

[4] Alternative Dispute


[2] arbitration clause in service agreement did not encompass
Resolution Arbitrability of dispute
account holder's claims.
Recognizing there is some range in the breadth
of arbitration clauses, a court first should classify
Motion denied. the particular clause as either broad or narrow
in order to determine whether a particular
Procedural Posture(s): Motion to Compel Arbitration. dispute falls within the scope of an agreement's
arbitration clause.

West Headnotes (20)

[5] Alternative Dispute Resolution Disputes


[1] Alternative Dispute Resolution Stay of and Matters Arbitrable Under Agreement
Proceedings Pending Arbitration To determine whether a particular dispute falls
Under the Federal Arbitration Act (FAA), a within the scope of an agreement's arbitration
district court must stay proceedings if satisfied clause, the court must, if reviewing a narrow
that the parties have agreed in writing to arbitrate clause, determine whether the dispute is over an
an issue or issues underlying the district court issue that is on its face within the purview of the
proceeding. 9 U.S.C.A. §§ 2, 3. clause, or over a collateral issue that is somehow
connected to the main agreement that contains
the arbitration clause.
[2] Alternative Dispute
Resolution Construction in favor of
arbitration

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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.3d 46 (2020)

[6] Alternative Dispute Resolution Disputes 1 Case that cites this headnote
and Matters Arbitrable Under Agreement
Where an arbitration clause is narrow, a collateral [11] Alternative Dispute Resolution Disputes
matter will generally be ruled beyond its and Matters Arbitrable Under Agreement
purview.
Even if an arbitration clause uses sweeping
1 Case that cites this headnote and expansive language, such as “any claim
or controversy arising out of or relating to
this agreement” or “all differences arising
[7] Alternative Dispute between the parties to this agreement as to
Resolution Arbitrability of dispute interpretation, application or performance,” it
If the matter being litigated is collateral to an may still be considered narrow given the
agreement with a broad arbitration clause, a surrounding context.
court trying to determine whether a particular
dispute falls within the scope of an agreement's 3 Cases that cite this headnote
arbitration clause still needs to discern whether
the matter is beyond the purview of that [12] Alternative Dispute Resolution Disputes
agreement. and Matters Arbitrable Under Agreement

2 Cases that cite this headnote When the language of an arbitration clause itself
is specific to disputes concerning a definite
subject matter, and is not a clause intended
[8] Alternative Dispute Resolution Evidence to cover all disputes that might arise between
Unlike a narrow arbitration clause, where the the parties, it may properly be characterized as
arbitration clause is broad, there arises a narrow.
presumption of arbitrability and arbitration of
even a collateral matter will be ordered if 1 Case that cites this headnote
the claim alleged implicates issues of contract
construction or the parties rights and obligations [13] Alternative Dispute Resolution Disputes
under it. and Matters Arbitrable Under Agreement

6 Cases that cite this headnote Arbitration clause in service agreement to which
savings account holder agreed when he opened
his account with bank was a narrow arbitration
[9] Alternative Dispute Resolution Disputes clause; clause was present only in service
and Matters Arbitrable Under Agreement agreement, not in master agreement or terms
An arbitration clause is broad if the language and charges disclosures to which account holder
of the clause, taken as a whole, evidences the also agreed when he opened his account, clause
parties’ intent to have arbitration serve as the explicitly stated that it only applied to disputes or
primary recourse for disputes connected to the disagreement regarding a service under service
agreement containing the clause. agreement, and service agreement defined a
service as an electronic balance transfer service
3 Cases that cite this headnote via a specific provider.

[10] Alternative Dispute Resolution Disputes


and Matters Arbitrable Under Agreement [14] Alternative Dispute Resolution Disputes
An arbitration clause is narrow if the arbitration and Matters Arbitrable Under Agreement
was designed to play a more limited role in any Arbitration clause in service agreement to which
future dispute. savings account holder agreed when he opened
his account with bank did not encompass account

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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.3d 46 (2020)

holder's claims against bank, and therefore


claims were not arbitrable under that clause; [18] Alternative Dispute Resolution Disputes
account holder's claims alleged that bank's policy and Matters Arbitrable Under Agreement
of applying interest to deposits after three to five The “touch matters” standard applies to broad
business days was contrary to representations in arbitration clauses, not narrow clauses.
terms and charges disclosures to which account
holder also agreed when he opened account,
neither master agreement nor terms and charges [19] Alternative Dispute
disclosures contained an arbitration clause, Resolution Arbitrability of dispute
service agreement's arbitration clause explicitly The fact that a party's defenses to a claim may
applied only to disputes and disagreements implicate arbitrable subject matter says very
regarding a service under service agreement, and little about whether the claim is itself arbitrable;
account holder made no reference to content of rather, when dealing with narrow arbitration
service agreement in his complaint. 9 U.S.C.A. clauses, courts must determine whether plaintiffs
§§ 2, 3; N.Y. General Business Law § 349. by their particular allegations have brought
the dispute within the terms of the arbitrable
agreement.
[15] Alternative Dispute Resolution Disputes
and Matters Arbitrable Under Agreement
If an arbitration clause is narrow, a collateral [20] Alternative Dispute Resolution Disputes
matter will generally be ruled beyond its purview and Matters Arbitrable Under Agreement
because, as opposed to broad clauses, for which The main concern in deciding the scope of
arbitration of even a collateral matter will be arbitration agreements is to faithfully reflect the
ordered if the claim alleged implicates issues reasonable expectations of those who commit
of contract construction or the parties’ rights themselves to be bound by them.
and obligations under it, with narrower clauses
a court considering the appropriate range of
arbitrable issues must consider whether the
question at issue is on its face within the purview
of the clause. Attorneys and Law Firms

1 Case that cites this headnote *48 Daniel Adam Schlanger, Schlanger Law Group, LLP,
New York, NY, for Plaintiff.
[16] Alternative Dispute Resolution Evidence
Mark S. Melodia, Qian Shen, Holland & Knight LLP, New
The difference in analysis between broad and York, NY, for Defendant.
narrow arbitration clauses is not merely one
of degree, for whereas a collateral matter is
presumed arbitrable under a broad clause, there
MEMORANDUM DECISION AND ORDER
is no such expectation under a narrow clause.
COGAN, District Judge.

[17] Alternative Dispute Resolution Disputes Defendant moves to compel arbitration of this case, brought
and Matters Arbitrable Under Agreement by plaintiff under the *49 Electronic Fund Transfer Act and
several state law causes of action. Because the scope of the
In the context of a narrow arbitration clause, a
relevant arbitration clause does not embrace the claims at
nuanced examination of both the clause's scope
issue, the motion is denied.
and the issue sought to be arbitrated is required.

1 Case that cites this headnote

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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.3d 46 (2020)

Charges Disclosures also does not contain an arbitration


clause.
BACKGROUND

Plaintiff opened a savings account with defendant bank On Friday, May 31, 2019, plaintiff transferred $100,000 to
by online application, which required him to agree to his account with defendant through an Automated Clearing
HSBC's Rules for Consumer Deposit Accounts (the “Master House (“ACH”) network. Plaintiff alleges, however, that
Agreement”). Of relevance to this case, the Master defendant “did not apply interest on [the] account until, at
Agreement's introductory section provides: the earliest, Tuesday, June 4, 2019.” Further, on Tuesday,
November 26, 2019, plaintiff made another $100,00 ACH
transfer to the account, but defendant “did not apply interest
on [the] deposit until, at the earliest, Friday, November 29,
Any Terms and Charges Disclosure
2019.
applicable to your account is also a
part of the Agreement. By signing a
Upon plaintiff notifying defendant of the alleged delay in
contract to open any deposit account
applying interest to his deposits, defendant responded that it
or by using a Bank product or service,
is not its policy to apply interest to deposits until 3-5 business
you agree that these Rules, as amended
days after they are made. Plaintiff claims that this policy
from time to time, shall apply to
is contrary to the representations contained in defendant's
all your deposit accounts. If there is
Terms and Charges Disclosures, made binding by the Master
a conflict between these Rules and
Agreement, which states that interest begins to accrue on the
something one of our employees says,
same business day funds are deposited. He thus filed this
the Bank will follow these Rules.
putative class action for violations of the Electronic Fund
Transfer Act and New York General Business Law § 349, as
well as for breach of contract.
There is no arbitration clause in the Master Agreement. It
does, however, contain a jury waiver provision in all-capital
Defendant moves to compel the parties to arbitrate this
letters:
dispute, citing the arbitration clause in the separate Electronic
Balance Transfer Service Agreement (“Service Agreement”),
which plaintiff signed at the time he opened his account.
YOU AND THE BANK AGREE The Service Agreement “authorize[s] HSBC to provide
TO WAIVE THE RIGHT TO an Electronic Balance Transfer Service (“Service”) using
TRIAL BEFORE A JURY IN CashEdge Inc. (“service provider”) to debit the bank account
ANY ACTION FOR ANY CLAIMS indicated on the ... application form.” Unlike the Master
THAT MAY ARISE FROM OR Agreement and the Terms and Charges Disclosures, the
RELATE TO YOUR DEPOSIT Service Agreement does have an arbitration clause, which
ACCOUNT INCLUDING, BUT provides, in relevant part:
NOT LIMITED TO, CONTRACT,
NEGLIGENCE, USE, ATTORNEYS-
IN-FACT, RESTRAINT AND
*50 If either of us has any
EXECUTION.
dispute or disagreement with the
other regarding this Service that we
cannot resolve amicably, both parties
According to defendant's Terms and Charges Disclosures, agree that the sole and exclusive
“[i]nterest begins to accrue on the Business Day you remedy shall be binding arbitration
deposit noncash items,” which are instruments like checks in accordance with the then-current
and wire transfers. That same document defines “Business rules and procedures of the American
Day” as “every day except Saturday, Sunday and Federal Arbitration Association.
holidays.” Like the Master Agreement, the Terms and

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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.3d 46 (2020)

According to defendant, because plaintiff's claims deal with [4] [5] [6] To determine whether a particular dispute
the timing of electronic deposits, “the evidence which HSBC falls within the scope of an agreement's arbitration clause,
will submit in support of its defense will necessarily ‘touch a court should undertake a further three-part inquiry. “First,
on’ ” the substance of the Service Agreement, and therefore recognizing there is some range in the breadth of arbitration
must be arbitrated. clauses, a court should classify the particular clause as
either broad or narrow.” Louis Dreyfus Negoce S.A. v.
Blystad Shipping & Trading Inc., 252 F.3d 218, 224 (2d Cir.
DISCUSSION 2001). Second, “if reviewing a narrow clause, the court must
determine whether the dispute is over an issue that ‘is on its
[1] [2] The Federal Arbitration Act (“FAA”) states that “a face within the purview of the clause,’ or over a collateral
written provision [in a contract] ... to settle by arbitration a issue that is somehow connected to the main agreement that
controversy thereafter arising out of such a contract ... shall contains the arbitration clause.” Id. (quoting Rochdale Vill.,
be valid, irrevocable, and enforceable[.]” 9 U.S.C. § 2. To that Inc. v. Pub. Serv. Emp. Union, 605 F.2d 1290, 1295 (2d Cir.
end, “a district court must stay proceedings if satisfied that the 1979)). “Where the arbitration clause is narrow, a collateral
parties have agreed in writing to arbitrate an issue or issues matter will generally be ruled beyond its purview.” Id.
underlying the district court proceeding.” McMahan Secs. Co.
L.P. v. Forum Capital Mkts. L.P., 35 F.3d 82, 85 (2d Cir. 1994); [7] [8] Third, and alternatively, if the matter being litigated
see 9 U.S.C. § 3. Moreover, because the FAA expresses “a is collateral to an agreement with a broad arbitration clause,
liberal federal policy favoring arbitration agreements,” the the court still needs to discern whether the matter is beyond
Supreme Court has instructed that “any doubts concerning the purview of that agreement. See id. But unlike a narrow
the scope of arbitrable issues should be resolved in favor of arbitration clause, “[w]here the arbitration clause is broad,
arbitration.” Moses H. Cone Mem'l Hosp. v. Mercury Constr. ‘there arises a presumption of arbitrability’ and arbitration of
Corp., 460 U.S. 1, 24-25, 103 S.Ct. 927, 74 L.Ed.2d 765 even a collateral matter will be ordered if the claim alleged
(1983). ‘implicates issues of contract construction or the parties’
rights and obligations *51 under it.’ ” Id. (quoting Collins
[3] The Second Circuit has developed a four-step inquiry to & Aikman Prods. Co. v. Building Sys., Inc., 58 F.3d 16, 23
determine whether all or part of a dispute should be sent to (2d Cir. 1995)).
arbitration:
[9] [10] Regarding the first inquiry, an arbitration clause
is broad if “the language of the clause, taken as a whole,
[F]irst, it must determine whether the evidences the parties’ intent to have arbitration serve as the
parties agreed to arbitrate; second, primary recourse for disputes connected to the agreement
it must determine the scope of that containing the clause.” An arbitration clause is narrow, if the
agreement; third, if federal statutory “arbitration was designed to play a more limited role in any
claims are asserted, it must consider future dispute.” Id. at 225. Perhaps the most telling clue in
whether Congress intended those this regard is the expansiveness of the arbitration clause's
claims to be nonarbitrable; and fourth, language. Phrases like “[a]ny claim or controversy arising out
if the court concludes that some, but of or relating to this agreement” or “all differences arising
not all, of the claims in the case are between the parties to this agreement as to interpretation,
arbitrable, it must then decide whether application or performance” are classic examples of broad
to stay the balance of the proceedings clauses. See id. at 225; Collins, 58 F.3d at 18; Abram Landau
pending arbitration. Real Estate v. Bevona, 123 F.3d 69, 71 (2d Cir. 1997).

[11] [12] However, even if an arbitration clause uses


See JLM Indus., Inc. v. Stolt-Nielsen SA, 387 F.3d 163, 169 such sweeping language, it may still be considered narrow
(2d Cir. 2004) (quoting Oldroyd v. Elmira Sav. Bank, FSB, given the surrounding context. For example, in Borecki
134 F.3d 72, 75-76 (2d Cir. 1998)). Only the second step – the v. Raymours Furniture Co., No. 17-cv-1188, 2017 WL
arbitration agreement's scope – is at issue in this motion. 5953172, at *2 (S.D.N.Y. Nov. 28, 2017), the court recognized

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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.3d 46 (2020)

that although the contract included “phraseology often regarding the narrow subject of electronic balance transfers
[recognized as] a hallmark of a ‘broad’ arbitration clause,” the using CashEdge Inc.
language that followed worked a limitation on the arbitrable
subject matter. In that case, the clause began with “any claim, [14] Defendant does not necessarily disagree that the
dispute or controversy ... that in any way arises from or relates arbitration clause is narrow, but instead argues that “whether
to” – at first signaling a broad application – but continued the arbitration provision ... is ‘broad’ or ‘narrow’ is minimally
on with “the goods and/or services you have purchased important” because it is “sufficiently broad enough to
or are purchasing from us ... including the ... negotiation encompass all of the Plaintiff's claims as they relate to
or discussion regarding purchase, discount, price or credit contractual terms and disclosures” in the Service Agreement.
terms” – indicating that arbitration was available only for (Emphasis added.) However, this contention ignores that the
certain areas of dispute Id. Thus, when “[t]he language of characterization of an arbitration clause as either broad or
the clause itself is specific to disputes concerning [a definite narrow has a significant bearing on whether a collateral issue
subject matter], and is not a clause intended to cover all – i.e., one related to but not facially covered by the arbitrable
disputes that might arise between the parties,” it may properly subject matter – should be arbitrated.
be characterized as narrow. Duafala v. Globecomm Sys. Inc.,
91 F. Supp. 3d 330, 335 (E.D.N.Y. 2015). [15] As discussed above, if the arbitration clause is narrow,
a collateral matter will generally be ruled beyond its purview.
Another sign that an arbitration clause is narrow is the See Cornell Univ. v. UAW Local 2300, 942 F.2d 138, 140 (2d
inclusion of language in another portion of the agreement that Cir. 1991). This is because, as opposed to broad clauses, for
fixes rules for judicial treatment other than arbitration. See which “arbitration of even a collateral matter will be ordered
id. (holding that an arbitration clause was narrow where a if the claim alleged ‘implicates issues of contract construction
separate section of the agreement provided that “any suit or or the parties’ rights and obligations under it,’ see Duafala, 91
proceeding related to or arising out of this Agreement shall F. Supp. 3d at 334 (quoting Louis Dreyfus Negoce, 252 F.3d
be brought in New York State Court, Suffolk County or the at 224), “[w]ith narrower clauses ... a court considering the
Eastern District of New York”). appropriate range of arbitrable issues must ‘consider whether
the question at issue is on its face within the purview of the
[13] In this case, the arbitration clause at issue is narrow. clause,’ ” McDonnell Douglas Fin. Corp. v. Penn. Power &
Although the clause uses the broad prefatory phraseology of Light Co., 858 F.2d 825, 832 (2d Cir. 1988) (quoting Rochdale
“any dispute or disagreement,” that language is immediately Vill., Inc., 605 F.2d at 1295).
qualified by “regarding this Service.” “Service,” in turn, is
defined in the Service Agreement as “an Electronic Balance [16] [17] To be sure, this difference in analysis between
Transfer Service ... using CashEdge Inc.” Because this broad and narrow arbitration clauses is not merely one of
arbitration clause, present only in the Service Agreement, degree – for whereas a collateral matter is presumed arbitrable
applies exclusively to disputes regarding the service under a broad clause, there is no such expectation under
described in the Service Agreement, it was clearly not meant a narrow clause. And indeed, in the context of a narrow
to “cover all disputes that might arise between the parties.” arbitration clause, the Second Circuit requires a nuanced
See id. examination of both the clause's scope and the issue sought to
be arbitrated. An example given by the Second Circuit is that
Further supporting this conclusion is that neither the “if an arbitration clause covers only employee grievances, the
Master Agreement nor the Terms and Charges Disclosures court should not compel arbitration of questions of contract
contain an arbitration clause. On the contrary, the Master termination.” Rochdale Vill., Inc., 605 F.2d at 1295. Such
Agreement contains a separate jury waiver provision, which exacting textual scrutiny reflects the Second Circuit's view
would be anomalous absent an understanding that other that “[w]here the arbitration clause is narrow, a collateral
account disputes could be litigated in court. Finally, because matter will generally be ruled beyond its purview.” See Louis
even the Service Agreement clearly provides that the Dreyfus Negoce, 252 F.3d at 224.
customer's “HSBC account(s) will be subject to HSBC's
Rules for Consumer Deposit Accounts” (i.e., to the Master [18] [19] In the present case, the dispute concerns
Agreement), *52 the logical conclusion is that the Service defendant's representation in the Terms and Charges
Agreement's arbitration clause is restricted to disputes Disclosures that “[i]nterest begins to accrue on the Business

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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.3d 46 (2020)

Day you deposit noncash items (e.g., checks).” Because the court should not compel arbitration of questions of contract
Service Agreement does not mention interest at all, plaintiff's termination.” See Rochdale Vill., Inc., 605 F.2d at 1295.
claims are, at best, collateral to it. Defendant's suggestion that
the claims are arbitrable because “the evidence HSBC will This conclusion is further reinforced by the complaint's
submit in support of its defense will necessarily ‘touch on’ allegation that defendant “told Plaintiff that it is HSBC's
the” Service Agreement demonstrates its misunderstanding policy to not apply interest to deposits ... until 3-5 business
of the broad/narrow distinction. First, the “touch matters” days after a deposit is made.” Thus, plaintiff avers that
standard applies to broad arbitration clauses, not narrow defendant contradicted the Terms and Charges Disclosures
clauses. See id. at 225. Second, the fact that a party's defenses without reference to the Service Agreement's content –
to a claim may implicate arbitrable subject matter says very indeed, the alleged response assumes that a deposit had
little about whether the claim is itself arbitrable. Rather, already been made. But a fortiori, even had defendant
when dealing with narrow arbitration clauses, courts “must responded that the Service Agreement negated the same-
determine whether plaintiffs by their particular allegations business-day promise found in the Terms and Charges
have brought the dispute within the” terms of the arbitrable Disclosures, the Master Agreement clearly states that “[i]f
agreement. See Specht v. Netscape Commc'ns Corp., 306 F.3d there is a conflict between these Rules and something one
17, 37 (2d Cir. 2002) (emphasis added). Here, a fair reading of our employees says, the Bank will follow these Rules.”
of the complaint evidences that the allegations do not bring Because matters falling under the Master Agreement, which
the dispute within the terms of the Service Agreement. incorporates the Terms and Charges Disclosures, are not
covered under the narrow arbitration clause at issue, the same
*53 Perhaps the most relevant section of the Service result would follow.
Agreement in favor of arbitration in this case is the one titled
“Business Days/Processing Time,” which provides that Put in simpler terms, plaintiff's complaint expresses no
opposition to the substance of the Service Agreement. Rather,
it takes issue with defendant's interpretation of the Master
[t]he Service will process requests Agreement or, alternatively, with defendant's failure to abide
for transfers on business days. by the Master Agreement. This falls outside the limited realm
Our business days are Monday of a “dispute or disagreement with the other regarding [the]
through Friday. Federal Reserve Bank Service.”
Holidays are not included. The
Electronic Balance Transfer may take [20] In the end, the “main concern in deciding the scope of
up to four business days before it is arbitration agreements is to “faithfully reflect the reasonable
credited to your HSBC account. expectations of those who commit themselves to be bound by
[them].” Leadertex, Inc. v. Morganton Dyeing & Finishing
Corp., 67 F.3d 20, 28 (2d Cir. 1995). Given the narrow
application of the Service Agreement's arbitration clause
It may be that this portion of the Service Agreement will
and the claims plaintiff brings that may relate to, but are
prove instrumental in the case's defense. But at least on
not regarding, the relevant “Service,” there is no reasonable
the face of the complaint, the allegations speak only to
expectation that plaintiff had pre-committed himself to
defendant's representation that interest will accrue on the
arbitration for a dispute like this one.
“Business Day you [i.e., the consumer] deposit noncash
items” (emphasis added). Plaintiff's complaint does not take
issue with the Service Agreement's substance, but with
defendant's execution of the Terms and Charges Disclosures, CONCLUSION
which is not covered by the arbitration clause. The relevant
difference here is possibly as subtle as the use of the Defendant's [12] motion to compel arbitration is denied.
phrase “you deposit” rather than “we receive”; however,
such a delicate distinction is in accord with the Second
SO ORDERED.
Circuit's example that, when dealing with narrow clauses, “if
an arbitration clause covers only employee grievances, the

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Ji Dong Cheng v. HSBC Bank USA, N.A., 467 F.Supp.3d 46 (2020)

All Citations

467 F.Supp.3d 46

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