Module Title: Business Psychology

Module Code: BUS020C406A

Student Name:

Student ID:

1
Part-1

Reflecting personal development and Action Plan

Introduction

Business to business, the approach of psychology varies. Day by day, business is changing its
term and expanding the area of operation. To illustrate a particular working environment
realising business psychology is a vital part (Barnanewbolt and Hallett, 2018). Business
psychology refers to a strategy and applied science of practising and improving working life. It is
the combination of human behaviour for achieving long-term objectives. The term user
behaviour is very dynamic. Person to person, these characteristics vary from person to person.
The combination of a person's effort and my effort can lead an organisation to achieve business
objectives. In this modern competitive area, the tools of assessing core skills are abundant in
number. But there are some major theories and models according to business psychology aspects.
For reflecting personal development and action plan, I have chosen time management, team
working, and written communication. Those three skills are effective for developing personal
core skills. To achieve success in academic life as well as professional life, those skills will help
mostly. For the conjunction, I always prefer to use Maslow's need hierarchy theory which is
included with Skinner as well as Herzberg. It will expand my internal knowledge, and my
behaviour will change effectively. This need hierarchy theory of Maslow is included with the
individual action and behaviour. The behaviour will be guided to these three skills such as time
management, team working and written communication. These three determining skills are soft
skills that are mandatory for an academic succession of an individual's academic life. Sometimes
it is also called soft people skills. Time management helps a person to bear punctuality in mind
and tend for success with higher effectiveness. Team working is the ability to work with various
types of people and get a better successful result. Written communication is a major skill for
storing data for future uses. This theory of need hierarchy demonstrated that those skills
characterised people's to be motivated in the workplace. Besides this, I use the Johari window,
Myer's indicator and peer feedback for my assessment. Those are essential for my future success
and job career development. This report is going to evaluate two-part including an evaluation of

2
psychological approaches and a summary action plan. Let’s check those out for a better
demonstration (Casual, 2015).

3
Pro-forma Reflective Journal Entry:

Pro-forma Reflective-1:

What is the core skill to develop?

Time management
Why did I select this skill to reflect on? Why is the core skill important for developing
personal and professional skills? Using relevant theories and concepts of business and
business psychologies to support answers:
Time management is one of the effective and first core skills that I have chosen to develop in
my academic career. It was very effective for academic betterment and so professional
betterment (Funnell, 2015). It is the skill that defines the effective capability for planning to
complete daily activities within the desired time. Completing tasks on time helped to
accelerate the rhythm of my career. It helps to be proficient in the academic career. It is one of
the major soft skills that is required to be implemented in my performance. It is essential for
me because, after graduation, I can control my work balance relating to my personal
development. It will enable my professional growth, and it will make me more responsible.
Allowing this skill of time management will help me to enable tasks and expand my
responsibilities in my academic career.
Reflecting on my current competencies regarding this skill. How did I assess my
competencies?
Time management is a core skill that can easily reflect on my current competencies. I evaluate
my mind as an extrovert. I am an extrovert with better efficiency. The guidance of the Johari
window and the MBTI test skill can reflect in me. I always like to be the lead performer in any
kind of performance. I don’t feel shy for involving in any job. My energetic mind helps me to
interact better, which result in multiple taskers. But if I see any uncertain issues, I can hold my
breath and go for better performance. Though I am not fully accurate in my activities, I try to
work hard for my peer groups. Analysing those competencies regarding time management
skills, I can easily cope with personal development (Godfrey, 2013).
Can you identify and contradict my analysis above?
Analysing this above demonstration, I can easily say that I am effective and efficient. My
behavioural activities and the consistency required to be more improved. There is no way to
succeed without facing troubles. Improving this skill is required to evaluate the betterment of

4
academic career. I need to work more and more to achieve success on this core skill.
Understanding from peers helps me to criticise my skill and enrol for better outcomes of time
management skills (Lowry, 2014).
How might this skill help me in future? Support answers by referencing.
Time management is one of the effective skills that I have acquired to be developed. It will
help for career development because time management help to keep balance on work and
career. That effectiveness will help my skill to grow more.

Pro-forma reflective-2:

What is the core skill to develop?

Team working
Why did I select this skill to reflect on? Why is the core skill important for developing
personal and professional skills? Using relevant theories and concepts of business and
business psychologies to support answers:
Combined performance is thousands of times better than individual performance. Teamwork is
a major skill in academic and professional careers. I have chosen this potential skill to reflect
on because it is pretty adequate to cope with various types of people for bearing higher
performance. It is one of the significant skills for developing academic skills and professional
skills. Professional skills will include enrichment in teamwork will help to meet business
objectives within the desired time. Bruce Tuckman's model of team stages is an essential
theory that reflects on the significance of personal and professional skill development.
Reflecting on my current competencies regarding this skill. How did I assess my
competencies?
Regarding this skill, I have focused on some current competencies to be assessed. Desiring
better output without flouring current competencies may not be suitable (Lassie and Dachau,
2016). I need to evaluate the current competencies on the skill on teamwork those are such as
feedback, playing the business role, getting feedback, and so many things that will help to
assess current competency for teamwork. It will be effective to achieve skill on a particular
period by reflecting current competencies of teamwork.
Can you identify and contradict my analysis above?
Above this demonstration, I can easily obtain that I need to be more cooperative in my
performance. Because without combined action it isn't adequate to get the better skill. I get

5
confused to read my peer's minds because my teammates cannot cooperate with me, which is
very ineffective. But I am working to build this with higher analysis. I am very confident it
will be a cover-up, and I will be effective in teamwork performance.
How might this skill help me in future? Support answers by referencing.
Teamwork is one of the effective core skills for future development. Teamwork is a combined
actin process including communication, combined performance, and collaboration. It will help
me variously (Mandy and Whipple, 2014). I can cope with the current changes in the
organisation, and I will be effective to expand my collaboration skill. I can bear the person
creating and innovation through my peers. Setting a common goal is strategic and effective to
achieve. Those included things will help me to bear better performance and desired objectives
after a particular period.

Pro-forma reflective-3

What is the core skill to develop?

Written communication
Why did I select this skill to reflect on? Why is the core skill important for developing
personal and professional skills? Using relevant theories and concepts of business and
business psychologies to support answers:
In the preforms reflective three-part, I have chosen written communication to be developed in
the personal and professional platforms (McKenna, 2020). Life is a continuous phase. In this
phase of life, facing various types of challenges is a common thing. Written communication
interacts with using a proven strategy. Because of technological changes, there are no
obligations on communication types. It can be stored, and it can be written. I have chosen this
skill for professional and personal development because of its effectiveness. Using this written
communication skill may help to enrich the working balance, and it will help to store future
evidence. If I write anything to transmit to my colleagues, it will be easy and effective, which
will be time-efficient. During working, written communication will lead business for
managing better. Proper guidance and maintenance of written communication will help to
improve daily basis activities.
Reflecting on my current competencies regarding this skill. How did I assess my
competencies?

6
Performing operational activities is the capability to get a satisfactory result in the working
area. By using the Johari Window, I can receive feedback from personal and professional
learning. I am pretty confident that I am hardworking. The behaviour of current competencies
of written communication is the involvement of personal and professional work. I am very
effective in my peer performance. My open mind and competence can regard the skill of
written communication. However, I can easily handle any issues during the enrichment of
qualities. But sometimes, because of uncertain issues, I cannot meet the objectives of personal
development. It is essential because my compulsiveness get insufficient confidence in the
development area. But besides those issues, I a well-organised and well-planned during
communication. Confidence is the major factor of communication. So I am working through
this schedule for enriching the newer ways to fulfil the desire. Day by day, days are changing,
and everything is going systematically. So it is required to me that I should involve the
accuracy of those current competencies regarding this skill (Paunch, 2016).
Can you identify and contradict my analysis above?
Analysing the contradiction above will help to cope with the transformational changes. Written
communication is an essential part of academic as well as professional life. Day by day, the
effectiveness of written communication is expanding rapidly. I need to cooperate with the
contingency issues and challenging issues because the type of communication can be improper
in any dynamic area. But the compulsion and the reaction can be based on the actions of an
individual's. I can easily manage a thing of compulsion because without assuring this current
issue, this analysis may be improper, and the usage of skill may be incomplete. Besides
building the skill of written communication, I need to be focused on self-awareness. Without
self-awareness performing, written communication can bear ineffective objectives for
academic results or organisational results.
How might this skill help me in future? Support answers by referencing.
Written communication is an essential skill for enriching betterment in an organisational career
as well as an academic career (Samson and Samson, 2013). I have chosen this significant skill
for developing because of its effectiveness. Practical life is bounded into busy activities.
Written communication will help me to bear professionalism in my working area, which will
be directly reflected in the objectives. This skill will help me in future in various ways. By
building trust and integrity can be improved by written communication in my personal
development. It will help me in future to define accurate goals. Using this skill, I can detect

7
problems of internal and external operations. Analysing the overall written documented
communication, I can choose proper decision making. Besides those ways, because of
acceptance of written communication, I can bear performance evaluation on my working skills
by those attributed skills.

8
Part-2

Summary Action Plan:

Area for Specific (Who, Measurable Attainable Relevant (how Time-bound

development-1 What, When, (how I will know (can this goal will (milestones,
Where, why?) it is objectives help me to when I will
accomplished)? about the meet my aim to
goal be objectives) achieve this
carried out goal?)
and how?
Time Without being Without Time Irrelevant skill I made a plan
management SMART in measurable skill, management choosing and to get this
performance development skills can be working those skill
evaluation, I cannot be carried out by may not bear development
cannot perform effective. I need nurturing suitable output. during my
well. Time to assort the skill In this academic
management checkpoints for development competitive completion
skills need to getting every strategies. By area relevance area it maybe
be more section of keeping completing of those skills in three years.
specific. During balance on this effective need to be
my exam, I can workings. skill project, ensured. This
handle proper mentioning time
time efficiency, deadline need management
and time to be skill sets a
management allowed. This proper
will be skill needs to standard by
effective be attainable which I can
because of its during the evaluate my
target academic performance
fluffiness. I performance (Shakur,
need to be more and exam 2017).

9
 efficient evaluation.
because I need
to allocate
proper time
effectiveness
for answering
my paper
during
examination.
Area for Specific (Who, Measurable Attainable Relevant (how Time-bound
development-2 What, When, (how I will know (can this goal will (milestones,
Where, why)? it is objectives help me to when I will
accomplished)? about the meet my aim to
goal be objectives) achieve this
carried out goal?)
and how?
Team working Team working This skill is also Teamwork Because of I am
is coping with required to be needs to be individuals' bounding this
peers in the measured. This attainable support and skill to be
workplace skill will be because I can working completed
(Srinivasan and accomplished help to meet together, within three
Michael, 2020). when the moment the objective meeting an years.
I can deal with can articulate and completed, objective will
better results in shows eagerness and it can be be easy for me
academic on the common carried out by because when I
evaluation and for and going for performing am going for a
module achieving it. together for a common goal,
completion in common it will get
my academic goal. furnished by a
activities. team's attempt.
Area for Specific (Who, Measurable Attainable Relevant (how Time-bound
development-3 What, When, (how I will know (can this goal will (milestones,

10
 Where, why)? it is objectives help me to when I will
accomplished)? about the meet my aim to
goal be objectives) achieve this
carried out goal?)
and how?
Written By adopting Measuring this It is very easy This skill helps I am aiming
communication this written skill is effective and me to meet my to get this
communication because sending comfortable objectives. In skill
skill every mail to the to check its my personal development
betterment, I lecturer and attainability. evaluation and within three
can easily job providing a It is academic years.
my response. attainable performance, I
performance in because always deal
practising while with this
formal manner performing written
and etiquette. any activities communicatio
During talking in the n skill. I have
to superiors of academy, job learned the
the workplace circular, proper
or academic newspaper application of
teachers, I can etc., it can be this skill, and it
easily perform carried out on will proper
proper balanced those skill for
communication platforms for enriching
. meeting academic
objectives. performance
(Srinivasan
and
McFarland,
2020)

11
References

Barnanewbolt and Hallett, V. (2018). Meeting objectives. Oxford: Oxford University Press.

Casual C (2015). Summary action plan. Toronto, Ontario: Environment Canada.

Funnell, P. (2015). Teamwork. London: Orion Children’s Books.

Godfrey, M. (2013). Skill development for international competitiveness. Cheltenham, Up;

Brookfield, N.H.: E. Elgar Pub.

Lowry, R. (2014). The evolution of psychological theory: a critical history of concepts and
presuppositions. New York: Aldine Pub. Co.

Lassie, R.N. and Dachau, C.F. (2016). Leadership: theory, application & skill development. 6th
ed. Boston, Ma, Use Cengage Learning.

Mandy, M.G. and Whipple, W. (2014). Partnering for performance: unleashing the power of
finance in the 21st-century organisation. New York: Amoco.

McKenna, E. (2020). Business Psychology and Organisational Behaviour. S.L.: Routledge.

Paunch, R. (2016). Time management. United States: Ban Pub.

Samson and Samson (2013). Action plan. Dublin: Health Information and Quality Authority,
Social Services Inspectorate.

Shakur (2017). Skill Development through Higher Education. International Journal of Science
and Research (IJSR), 6(7), pp.710–713.

Srinivasan, A.V. and D Michael McFarland (2020). SMART structures: analysis and design.
Cambridge: Cambridge University Press.

12