Controlling

1. Why is control needed?

2. Discuss the steps in the control process. What are the elements in each step?
3. Explain why key performance areas and strategic control points are important in the design of
control systems.
4. What three major conditions of an organization do financial statements indicate?
5. What are the major types of financial statements? What information does each type provide?
6. Why are budgets widely used by organizations?
7. What are responsibility centers and how are they used in the control process?
8. What is the purpose of auditing and how is it achieved?
9. Why is productivity important?
10. What do productivity measures capture?
11. What is information and why is it important to effective managerial planning, decision making,
and control?
12. What four factors determine the value of information?
13. Compare and contrast the information needs of operational, middle-level and upper-level
managers.
14. Why do people sometimes resist the implementation of a new computer system? How can their
resistance be addressed?
15. Compare and contrast decision support systems, expert systems, and conventional management
information systems.
16. What is Enterprise Resource Planning? How does it meet the needs of a management
information system?
17. Can the GoT-HoMIS be regarded as a management information system? Explain.