1.

Can you provide an overview of the goals and objectives driving the implementation of this
ERP system?
2. What were the main challenges encountered during the implementation process, and how
were they addressed?
3. How was the ERP system selected, and what criteria were used to evaluate different options?
4. Can you discuss the timeline of the implementation process, including key milestones and
phases?
5. What strategies were employed to ensure user adoption and engagement throughout the
implementation?
6. How was data migration handled, and were there any issues or complexities encountered?
7. What measures were taken to ensure the security and integrity of data within the ERP
system?
8. Can you speak to any customization or configuration that was done to tailor the ERP system
to the specific needs of your organization?
9. How were training and support provided to users to facilitate their transition to the new
system?
10. What metrics or KPIs are being used to measure the success of the ERP implementation, and
what results have been observed so far?
11. How has the ERP system impacted business processes, efficiency, and decision-making within
the organization?
12. Are there any ongoing maintenance or optimization efforts planned for the ERP system?
13. How does the ERP system integrate with other existing systems or software within the
organization's IT infrastructure?
14. Can you discuss any lessons learned or best practices identified during the implementation
process that could be beneficial for other organizations undertaking similar projects?
15. What future plans or developments are anticipated for the ERP system within your
organization?