2.1 EMS LA Delegate Manual - Clauses 1-7

CQI-IRCA Certified PR 315 EMS ISO 14001:2015 Lead
Auditor Training Course

Course ID:17912
Chapter 1 – Course Introduction
Course introduction - BVC
Bureau Veritas
Established in 1828 Offices in 140 countries
Turnover over 4.6 billion Euros 1400 offices incl laboratories
Over 400 000 customers worldwide Over 80 000 employees
Our Vision
Become the leader in our industry and a major player in each of our
market segments and key geographical markets.
Our Mission
Deliver economic value to customers through QHSESA management of
their assets, projects, products and systems, resulting in licence to
operate, risk reduction and performance improvement.
Feb 2020 PR 315 EMS ISO 14001:2015 Lead Auditor Training Course (17912) 2
Course introduction-BVC
One of the most widely recognised certification bodies in the World
• Global Leadership in Management Systems Certification services
6500+ auditors worldwide in 140 countries
100,000+ companies certified
World leader for Environmental Management System (ISO 14001) certification
World leader for ethical and social certification (SA 8000)
Most widely accredited Certification Body
Global market leader in accredited training
Global reach with local expertise
Common sense and pragmatic audits
8 GLOBAL BUSINESSES
MARINE INDUSTRY IN-SERVICE INSPECTION CONSTRUCTION
& VERIFICATION
Classification and certification Risk management, quality Periodic inspection of Conformity assessment of
of ships and offshore assurance, quality control and asset equipment & facilities in buildings and infrastructures
integrity management of facilities
floating units operation
and equipment
CERTIFICATION COMMODITIES CONSUMER GOODS GOVERNMENT SERVICES
& INTERNATIONAL TRADE
Certification of QHSE Commodities inspection and Testing, inspection and Trade facilitation services
management systems and testing: oil & petrochemicals, certification of consumer
second party auditing services metals & minerals, agriculture goods
WIDE SCOPE OF ACTIVITIES
Management System Sustainability and Corporate
Certification Social Responsibility
Quality (ISO 9001) / Environmental (ISO 14001) Assurance of CSR Reports
Health & Safety (OHSAS 18001) Organic food & sustainable agriculture
Social Responsibility (SA 8000, ISO 26000) Carbon footprint and Carbon credit verification (CDM / JI / VCS)
Energy management systems (ISO 50001)
Biomass and biofuel sustainability
International Certification
Programs Sector specific standards
Multi-sites / Multi-schemes Food Safety (HACCP, ISO 22000, BRC, IFS, etc.)
Security in IT and Logistics (ISO 27001, ISO 28000)
Auditing programs Forestry management (FSC, PEFC, etc.)
based on customer-specific standards for Aerospace (AS/EN 9100, etc.)
Suppliers Network, Internal Transportation (TS 16949, IRIS, etc.)
ACCREDITED BY MORE THAN
50 NATIONAL AND INTERNATIONAL ACCREDITATION BODIES
OVER 6,500 SKILLED AUDITORS
Bureau Veritas is your historical trustful partner
MORE THAN 150 000 ACTIVE
VALID ISO 9001 & ISO 14001
CERTIFICATES WORLDWIDE
Total Bureau Veritas Certification Offer
Food Safety Health & Safety
BRC Global Food Standard BS OHSAS 18001
IFS International Food Standard Compliance Audits
EurepGAP
Social Accountability
Dutch HACCP and Danish HACCP DS 3027
SA8000
GMP+ and QS and GMO
Global Reporting Initiative (GRI)
Fami-QS
Bio-terrorism
Supply Chain Management / Confidence Sustainability Services
ISO 14064
Quality
ISO 14046
ISO 9001
ISO 14067
AS/EN-9100
ISO 50001
TL 9000
ISO 55001
ISO/TS 16949
ISO 20000 Others:
Second Party Audits
Environment
Integrated Management Systems\
ISO 14001/EMAS
School Safety Management Systems
Forestry -PEFC, FSC
Green Operation Theatres
Security ISO 39001
ISO 27001 ISO 29990
ISO 28000
• And T aining e ice on all he abo e cheme !!!
Course introduction
Course Timing
Day 1 TBD each country
Lunch breaks: TBD each country
Coffee breaks: mid morning & mid afternoon
Course introduction
House rules
Facilities
Safety rules & evacuation routes
Courtesy
(mobile phones, pagers, recording devices)
Local arrangements
Course introduction
Learning Methods Evaluation Methods
• Continuous Assessment
Tutorials • of knowledge and skills
Discussions • Formal Examination
• Two hours
Exercises and Workshops • Reference material permitted
• An unmarked copy of ISO
Case study 14001:2015 standard
• a bilingual dictionary
Direct Tutor- Delegate
Course examination questions can relate to any requirement
of ISO 14001:2015 and the recommended prior knowledge.
Course introduction Delegate assessment
Element Result
Continuous
Pass Pass Fail Fail
assessment
Written Exam Pass Fail Pass Fail
Result Pass Fail ** Fail ** Fail **
Retake Re-sit Re-sit
exam the the
Action None
within whole whole
12 months * course course
•* A delegate can only retake an examination once. After second non-successful
completion, the delegate needs to re-sit the whole course
•** A delegate has the right to make a complaint or an appeal. Link to BV complaints and
appeals procedure is given below using which the delegate can fill an online form and
submit.
http://www.bureauveritas.com/wps/wcm/connect/bv_com/group/home/about-us/our-business/certification/about-us/complaints-management
Learning Objectives - Knowledge
Environmental Management system (EMS System):
Explain the purpose of an environmental management system and the business
and societal benefits of improving environmental performance.
ISO 14001:
Explain the Plan-Do-Check-Act framework.- Considering Annexure SL
Explain the interrelationship between Various context of organisation,
Leadership required in EMS, Environmental Planning, Support needed,
Implementation and Operational its controls, Environment Performance and
Improvements
Explain the terminology defined in the standard.
Explain the difference between legal compliance and conformance with the
standard.
See :
Slides of Chapter 1 to 7, &, Exercises 1 to 3 and workshops 1 to 8
Learning Objectives - Skills
• Plan,
• conduct,
• report and
• follow up
an audit of an environmental management system
• to establish conformity (or otherwise) with ISO
14001
• and in accordance with ISO 19011
• (and ISO 17021 where appropriate)
See:
• Slides Chapter 11 to 14, Exercises 4 and Workshops 9 to 15
Delegate Feedback
Delegate feedback – Course appraisal
The course appraisal form is included in
delegate manual.
Your feedback is important information for
further improvement of our training
services.
Summaries are prepared for each course
and are an important input to the
management review.
Please fill it as the course progresses
Aug 2015 EMS AUDITOR / LEAD AUDITOR TRAINING COURSE (A 17912) 14
Course introduction
Exercise 1 - Delegate Introduction
Interview in pairs (6 minutes per interview / presentation up to 2 minutes)
Information to be obtained
Full name, Name of organisation for which they work
Position and role within that organisation
Career background
Their knowledge of ISO 14001:2015 ranked from 1 to 10
Auditing experience - first, second or third party
Personal objective for attending the course
Any valuable information allowing successful communication
Records will be used for team allocation
ISO 14001:2015 at a Glance
Chapter 2 Clause 0 to 3
Development of ISO 14001 / EMAS
ISO 14001 developed by ISO Tech Committee 207 over 5 yrs.
Considered BS7750 model
First Time Published in September 1996; Updated 2004 and now
revamped in Sep 2015
Major difference:
Environmental Statement
EMAS I published 1993, entry into force April 1995
EMAS II revised in March 2001 considering ISO14001:1996
EMAS III revised in November 2009
The 14000 Family
Environmental management systems (ISO
14001)
General guidelines on principles, systems and
support techniques
(ISO 14004)
Life cycle assessment (ISO 14040 series)
Design for environment (ISO 14062)
Environmental performance evaluation (ISO
14030 series)
Environmental labelling (ISO 14020 series)
Environmental communication (ISO 14063)
Greenhouse gas emissions (ISO 14066)
Guidelines for auditing management systems
(ISO 19011)
Overall Benefits of an EMS
assurance to customers
Increase legal compliance
good public/community relations
Satisfying investors and access to capital
enhancing image and market share
reducing liability
improving cost control
conserving materials and energy
facilitating the attainment of permits/authorisations
improving government-industry relations
Annex SL – Appendix 2 – High Level structure
CONTENT
Introduction 6. Planning
1. Scope
7. Support
2. Normative references
8. Operation
3. Terms and definitions
4. Context of the organization 9. Performance Evaluation
5. Leadership 10. Improvement
Annex SL – Main highlights
Annex SL (previously ISO Guide 83) Annex SL - Appendix 2 has
defines the framework for a generic
high level structure,
management system
identical core text,
Annex SL (previously ISO Guide 83)
defines the framework for a generic common terms and core
management system definitions.
addresses the requirements for The high level structure (i.e. major
proposals for management system clause numbers and titles) cannot be
standards (MSS). changed, however sub-clauses added.
consists of 9 clauses and 3 appendices Discipline-specific explanatory text
(e.g. Notes or Examples) Discipline-
The audience for this annex is primarily specific text can be added;
ISO technical committees who develop
management system standards; Common terms and definitions cannot
be changed
However the impact of Appendix 2 of
Annex SL will be felt by all users of There are 45 shall statements
management system standards in the (generating 84 requirements) in Annex
future since all management system SL Appendix 2
standards will need to have these
elements.
Introduction (0.1 to 0.5)
0.1 BACKGROUND
achieve a balance between environmental,
social and economic sub-systems within the
global system.
Sustainable Development
Societal expectations for sustainable
development
Better transparency and accountability
0.2 Aim of an EMS
Provide organizations with a framework to
protect the environment
respond to changing environmental conditions
Provide a balance with socio-economic needs
Specifies requirements for organization to
achieve intended outcomes from EMS
0.3 Success Factors
Top Management Leadership
Commitment from all functions & Levels
Exploring Risks and Opportunities
Integrating EMS with Business Policies
Incorporating Env. Governance throughout
0.4 PLAN-DO-CHECK-ACT MODEL
0.5 Contents of this International Standard
- includes revisions to meet environmental challenges facing organizations and provide
value to both new and existing users.
- includes revisions to conform to ISO s requirements for management system standards.
- requirements include a high level structure, identical core text, and common terms with
core definitions, designed to benefit users implementing multiple ISO management
system standards.
- The body of this International Standard, Clauses 4 through 10, contains the
requirements used to assess conformity.
- Annex A provides informative explanations to prevent misinterpretation of ISO/FDIS
14001:2015 requirements.
- Annex B identifies broad technical correspondence between ISO 14001:2004 and this
edition.
- Implementation guidance on EMSs is included in ISO 14004.
- See the ISO/IEC Directives, Part 1, Consolidated ISO Supplement, Procedures specific
to ISO, Fifth edition, 2015,Annex SL, Appendices 2 and 3.
- Revision of ISO 14004 is ongoing.
Clause 1: SCOPE
This International Standard is applicable to any organization
Regardless of size, type and nature
It applies to the environmental aspects that the organization determines it can either control
or can influence considering a life cycle perspective.
The standard is generic , it,
It does not state specific environmental performance criteria,
Nor does it increase or change an organization s legal obligations.
This International Standard can be used in whole or in part to improve environmental management,
An organisation claiming conformity to ISO14001 shall fulfil all the requirements
No exclusions
Clause 2 & 3: SCOPE and Normative Reference
2 Normative reference
No reference
3 Terms and definitions
Classified Definitions of 33 terms provided under various clauses
Terms and Definitions
Terms Related to Organisation & Leadership (6 Nos)
Terms Related to Planning (11 Nos)
Terms Related to Support and Operation (5 Nos)
Terms Related to Performance Evaluation and Improvement (11 Nos)
Chapter 03 : Overview of ISO 14001:2015 Auditing
Context of Organization and Leadership
Clause 4 : Context of the Organisation
4.CONTEXT OF THE ORGANIZATION
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the environmental management system
4.4 Environment Management System.
4.1, 4.2, 4.3 & 4.4
6.1,
6.2
10.1, 10.2, 10.3 7.1, 7.2,7.3, 7.4, 7.5
5.2, 5.2,
5.3 8.1 & 8.2
9.1, 9.2, 9.3
4.1 Understanding the organization and its context
The organization shall determine
external and internal issues related to EMS
Including environmental conditions.
4.2 Understanding the needs and expectations of interested parties
The organization shall determine:
interested parties
needs and expectations of them
which needs and expectations become compliance obligations.
4.3 Determining the scope of the EMS
determine the boundaries and applicability of the EMS.
shall consider:
external and internal issues
compliance obligations
unit(s), function(s), and physical boundaries
activities, products and services;
its authority and ability to exercise control and influence.
4.3 Determining the scope of the EMS
Once the scope is defined, activities, products and services that can have significant environmental aspects
shall be included within the scope of the EMS.
The scope shall be maintained as documented information and be available to interested parties.
4.4 EMS
the organization shall establish, implement, maintain and continually improve an EMS, including the
processes needed and their interactions, in accordance with the requirements of this International Standard,
to enhance its environmental performance.
The organization shall consider the knowledge of its context when establishing and maintaining the EMS.
Clause 4 : AUDITING Context of the Organisation
CHECK WHETHER .
The organization have identified internal and external issues related with,
environmental conditions related to climate, air quality, water quality, land use,
existing contamination, natural resource availability and biodiversity
the external cultural, social, political, legal, regulatory, financial, technological,
economic, natural and competitive circumstances, whether international,
national, regional or local
the internal characteristics or conditions of the organization, such as its
activities, products and services, strategic direction, culture and capabilities
The organization have determined the Environmental related needs and
expectation
of internal and external interested parties that have been determined by the
organization, are relevant or not
of any interested party who is affected by the organi ation s decisions or
activities related to environmental performance, if yes,
are they known to organization or disclosed by the interested party to the
organization.
of laws authorities, regulatory bodies- permits and licenses by them or any court
decision
any voluntarily agreement to or adopt other requirements of interested parties
Clause 4 : AUDITING Context of the Organisation
CHECK :
The organization have determined the scope of EMS,
Are the external and internal issues considered while defining the scope
Are all the compliance obligations considered necessary while defining scope
What is the criteria of physical and organizational boundaries to which the
environmental management system implemented
By defining the scope , the credibility of the environmental management system
is intact or not
Have the extent of control or influence over activities, products and services
considered life cycle perspective
Any activities, products, services, or facilities shall not be excluded that have or
can have significant environmental Impacts aspects, or to impact its compliance
obligations
Whether the scope is maintained as documented information and made
available to interested parties , if yes, how
The organization shall consider the knowledge gained through determination of
external internal issues and needs & expectations of Interested Parties, when
establishing and maintaining the environmental management system.
Clause 5 – Leadership
5.Leadership
5.1 Leadership & Commitment
5.2 Environmental Policy
5.3 Organization roles, responsibilities & authorities
Clause 5 : Leadership
4.1, 4.2, 4.3 & 4.4
6.1,
6.2
10.1, 10.2, 10.3 7.1, 7.2,7.3, 7.4, 7.5
5.2, 5.2,
5.3 8.1 & 8.2
9.1, 9.2, 9.3
Chapter 5 – Leadership
5.1 Leadership and commitment
Top management shall demonstrate leadership and commitment with respect
to the environmental
management system by:
taking accountability for the effectiveness of the EMS;
ensuring that the environmental policy and environmental
objectives are established and are compatible with the
strategic direction and the context of the organization;
ensuring the integration of the EMS requirements into the
organi ation s b siness processes;
ensuring that the resources needed for the EMS are
available;
communicating the importance of effective environmental
management and of conforming to the EMS requirements;
ensuring that the EMS achieves its intended outcome(s);
directing and supporting persons to contribute to the
effectiveness of the EMS;
promoting continual improvement;
supporting other relevant management roles to
demonstrate their leadership as it applies to their areas of
responsibility.
NOTE Reference to “business in this International Standard can be interpreted broadly to
mean those activities that are core to the purposes of the organization s existence.
5.2 Environmental policy
5.3 Organizational roles, responsibilities and
authorities
Top management shall ensure that the responsibilities and
authorities for relevant roles are assigned and
communicated within the organization to facilitate effective
environmental management.
Top management shall assign the responsibility and
authority for:
a) ensuring that the EMS conforms to the requirements of
this International Standard;
b) reporting on the performance of the EMS, including
environmental performance, to top management.
Clause 5 : AUDITING Leadership
Interview Top Management:
Interview top management to find out what are the strategic directions of the Organization
Check accountability for the effectiveness of the environmental management system
Check whether the Environment Policy is adequately aligned with the strategic direction
Check whether the Environment objectives are adequately aligned with the strategic direction of
policy
Check through interviews of other personnel as to how the top management encourages them to
contribute to EMS
Check how resources needed for the environmental management system are made available For
example : is the implementation of any operation control held up due to inadequate resources? Are
there nonconformities or noncompliance due to inadequate resources?
Check evidence of communication (eg mails, meetings, broadcasts etc) by the top management, on
the environmental information
Check how the top management promotes continual improvement of EMS
Check how top management is supporting other relevant management roles to demonstrate their
leadership
Check involvement of top management in monitoring example: observe top management s
involvement during the audit in opening/ closing meetings etc
Clause 5 : AUDITING Policy
Environment Policy
Check whether the policy is documented and approved by Top Management
Check whether the policy is appropriate to the purpose of the organization
Check whether the environment policy is adequately aligned with the strategic direction
Check whether policy has a framework for setting objectives. For example : Are the commitments in
the policy translated into environmental objectives
Check whether the policy has a commitment to improve the EMS and how
Check whether the policy has a commitment to protect the environment and prevent pollution and
other specific commitment(s) relevant to the Interested parties
Check whether policy is communicated within the organization. For example : through displays,
intranet, training sessions etc. Interview staff whether they are aware of the policy
Check the process of making the policy available to interested parties such as customer, suppliers,
society including aspects such as under what conditions it will be made available,
Check whether the policy is under document control example, is it reviewed/ approved for
adequacy, version controlled etc
Roles, Responsibilities and Authorities
Check how responsibilities and authorities for relevant roles are assigned and communicated
within the organization
Have the Top management assigned the responsibility and authority to
For ensuring the environmental management system conformities
For reporting the performance of the EMS, including environmental performance.
Chapter 4 : Planning
Chapter 4– Planning
6. PLANNING
6.1.1 General
6.1.2 Significant Environmental aspects
6.1.3 Compliance Obligations
6.1.4 Risk associated with threats and opportunities
6.1.5 Planning to take action
6.2 Environmental objectives and planning to achieve them
6.2.1 Environmental Objectives
6.2.2 Planning actions to achieve environmental objectives
Clause 6 : Planning
4.1, 4.2, 4.3 & 4.4
6.1,
6.2
10.1, 10.2, 10.3 7.1, 7.2,7.3, 7.4, 7.5
5.2, 5.2,
5.3 8.1 & 8.2
9.1, 9.2, 9.3
Clause 6 : Planning
6.1 Actions to address risk associated with threats and opportunities
6.1.1 General
Organization shall plan and implement a process to meet the requirements in 6.1.1 to 6.1.4
EMS planning shall consider
he In e nal and e e nal en i nmen al I e
need and e ec a i n f In e e ed Pa ie and
the scope
Risk and Opportunities determination shall consider
environmental aspects
other issues and requirements,
6.1.2 Environmental aspects
Organisation shall determine:
Aspects & their impacts of its activities, products and services LCA Perspective
Taking in to account
change, including planned or new developments and new or modified activities, products and services;
identified abnormal and potential emergency situations.
Organization shall determine and communicate significant environmental aspects.
Documentation of Information ….????????
Clause 6 : Planning
Environmental Aspect/Impact---Risk and Opportunities
IMPACT
ASPECT RISKS
Depletion of
Consumpti Natural Legal
on of Resource NonCompliance
Heating Oil
Pollution of air Global warming
Emission Respiratory and climate
of Gases impacts on
ACTIVITY like SO2 local residents
NOx, CO2
Fossil-fuel- Acid rain
based boiler impacts on
operations
ASPECT
surface water
change
ACTION
Discharge
of oil to IMPACT
land and
water Land OPPORTUNITY
Contamination
Fuel Switchover
Ground Water
Pollution
Clause 6 : Planning
Environmental Aspect Impact ----Risks and Opportunities
ASPECT THREAT
CONSUMPTIO IMPACT
SERVICE Sustainability
N OF FUEL DEPLETION OF
TRANSPORTA NON-RENEWABLE
TION & VEHICULAR FOSSIL FUELS
DISTRIBUTIO EXHAUST Discomfort to
AIR POLLUTION local Residents
N OF GOODS
NOISE NOISE POLLUTION
GENERATION
ACTION
Clause 6 : Planning
6.1.3 Compliance obligations
The organization shall:
determine and have access to the compliance obligations *
determine how these compliance obligations apply to the organization.
Take these obligations while establishing, implementing, maintaining and continually
improving the EMS
shall maintain documented information of its compliance obligations*
6.1.4 Planning to take action
The organization shall plan:
A. to take actions to address its:
Significant environmental aspects
Risks and opportunities identified in 6.1.1
B. how to:
integrate and implement the actions into its EMS processes;
evaluate the effectiveness of these actions.
Clause 6 : Planning
6.2 Environmental objectives and planning to achieve them
6.2.1 Environmental objectives
Consideration while setting objectives
significant environmental aspects
compliance obligations;
considering the risk associated with threats and opportunities.
technological options and financial,
operational and business requirements.
The environmental objectives shall be
consistent with the environmental policy;
be measurable (if practicable);
be monitored; be communicated;
be updated as appropriate.
Clause 6 : Planning
6.2.2 Planning actions to achieve environmental objectives
When planning how to achieve its environmental objectives, the organization shall determine:
what will be done;
what resources will be required;
who will be responsible;
when it will be completed;
how the results will be evaluated, including indicators for monitoring progress toward
achievement of measurable
environmental objectives (see 9.1.1).
The organization shall consider how the actions to achieve environmental objectives can be integrated
in he gani a i n b ine ce e .
Clause 6 : Planning
Risk & Opportunities
Check if the organization has considered the internal and external issues while identifying risks to
its EMS.
Check if the organization has considered the internal and external issues while identifying
opportunities to its EMS
Check if the organization has considered the needs and expectations of interested parties while
identifying risks to its EMS.
Check if the organization has considered the needs and expectations of interested parties while
identifying opportunities to its EMS.
Check if the organization has a plan to address the risks and opportunities for its EMS
Check if the plan addresses specific action for each risk and opportunity
Check if the plan addresses how the organization ensures integration of these actions into its EMS
processes
Check if the plan addresses the process of evaluating whether these actions are effective
Check the methodology used for risk Assessment
Clause 6 : Planning
Environmental Aspects
Check whether environmental aspects of its activities, products and services that it can control and
those that it can Influence are identified
Check whether life cycle perspective is considered to determine aspect and impacts
Check whether emissions to air, releases to water; releases to land, use of raw materials and
natural resources, use of energy, energy emitted (e.g. heat, radiation, vibration (noise), light),
generation of waste and/or by-products, use of space are considered in identifying impacts
Check specially the aspect impact identification considering ,
design and development of its facilities, processes, products and services;
acquisition of raw materials, including extraction;
operational or manufacturing processes, including warehousing;
operation and maintenance of facilities, organizational assets and infrastructure;
environmental performance and practices of external providers;
product transportation and service delivery, including packaging;
storage, use and end-of-life treatment of products;
waste management, including reuse, refurbishing, recycling and disposal.
Check what is the criteria organization sets the criteria for determining its significant
environmental aspects.
Check is there any overriding criteria such as organizational issues, legal requirements or interested
party concerns. for determination of significance.
Clause 6 : Planning
Compliance Obligations
Check how the organisation have determined the their compliance obligations that are applicable to
its environmental aspects, and how they apply to the organization
Check for applicable requirements from ,
governmental entities or other relevant authorities;
international, national and local laws and regulations;
requirements specified in permits, licenses or other forms of authorization;
orders, rules or guidance from regulatory agencies;
judgements of courts or administrative tribunals.
Check for any Compliance obligations from other interested party requirements related to its
environmental management system.
Check for documented information of gani a i n compliance obligations
Planning to take action
Check how the organization have planned to take action on assessment results of,
significant environmental aspects
risks and opportunities identified
Check How the Actions are integrated in EMS and other business operations
Check whether the organisation has evaluated the effectiveness of these actions.
Clause 6 : Planning
Objective and Targets
Check whether the objectives are set at relevant functions and levels of the organisation
Check whether significant environmental aspects , associated compliance obligations and risks and
opportunities are taken in account while setting objectives
Are the objectives consistent with the environmental policy;
Are they measurable (if practicable), monitored at planned intervals communicated at relevant levels and
updated as per need
Are they documented
Actions to achieve environmental objectives
Check for the Action Plan evidences about,
what is been targeted to achieve, is it effective
what resources will be required to achieve the set objective and targets, have they been ensured
who is made responsible at various functions and levels to achieve the set objectives and targets
What is the time frame set to achieve the desired targets
How the progress is monitored and evaluated at planned intervals
Check how the management have integrated these objectives with their business policies.
Chapter 5 : Support
Chapter 5 Support
7. SUPPORT
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.4.1 General
7.4.2 Internal Communication
7.4.3 External Communication
7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented information
Clause 7 : Support
4.1, 4.2, 4.3 & 4.4
6.1,
6.2
10.1, 10.2, 10.3 7.1, 7.2,7.3, 7.4, 7.5
5.2, 5.2,
5.3 8.1 & 8.2
9.1, 9.2, 9.3
Clause 7 : Support
Resources
The organization shall determine and provide the resources needed for the establishment, implementation,
maintenance and continual improvement of the EMS.
The resources can be ,
Human resources (specialized skills and knowledge),
Natural resources (water, Fuel, Electricity)
Infrastructure ( gani a i n buildings, equipment, underground tanks and drainage system)
Technology (Waste treatment Technology, Reduce, Recycle, Reuse, Recovery etc.)
Financial resources (Budget, Capital)
Support Services (House Keeping, waste recyclers- Common treatment Facility, Transporter
etc.)
Clause 7 : Support
7.2 Competence
The organization shall:
determine the necessary competence of person(s)
determine the necessary competence of Contractors, vendors, suppliers
h a e in l ed in
determine and evaluate environmental impacts or compliance obligations;
contribute to the achievement of an environmental objective;
respond to emergency situations;
perform internal audits;
perform evaluations of compliance.
ensure that these persons are competent on the basis of
appropriate education,
training/ experience;
where applicable, take actions to
acquire the necessary competence,
and evaluate the effectiveness of the actions taken.
Organi a ion hall re ain appropria e ?????? a e idence of
competence.
Clause 7 : Support
Awareness
Pe n d ing k nde he gani a i n c n l hall be a a e f:
the environmental policy, commitments
the significant environmental aspects
actual or potential impacts associated with their work
what they can contribute to the effectiveness of the EMS,
their roles, assigned/accounted responsibility and authorities
what are the benefits of enhanced environmental
performance,
the implications of not EMS Nonconformance
the implications of not complying to Compliance Obligations
Clause 7 : Support
Communication
The organization shall plan and implement a process for communications relevant to the EMS, including:
- on what it will communicate;
- when to communicate;
- with whom to communicate;
- how to communicate.
communications process, shall:
On account of compliance obligations,
ensure that communication of environmental information is consistent and reliable
Respond to relevant communications on its EMS.
The organization shall retain…???????…as evidence of its communications, as appropriate.
Internal communication
communicate among the various levels and functions of the organization,
Communication about changes to the EMS, as appropriate
shall ensure person doing work under the organization's control to contribute to continual improvement.
External communication
shall externally communicate information relevant to the EMS
communication process as per compliance obligations
Clause 7 : Support
Documented Information
documented information required by this ISO 14001:2015
documented information determined by the organisation
The extent of documented information for an EMS can differ from one organization to another due to:
the size of organization and its type of activities, processes, products and services
the complexity of processes and their interactions
the competence of persons
Creating and updating
Organization shall ensure appropriate,
A title, date, author, or reference number
Format (language, software version, graphics) and media (e.g. paper, electronic)
Review and approval
Control of documented information
it is available and suitable for use, where and when it is needed;
it is adequately protected from loss of confidentiality improper use, or loss of integrity
the organization shall address the following activities, as applicable:
distribution, access, retrieval and use
storage and preservation, including preservation of legibility
control of changes (e.g. version control)
retention and Final Disposition
Clause 7 : Support-Auditing
Resource, Competency and Awareness
Check how the resources are ensured for effective EMS
Check what are necessary considered and how its been provided
Check annual budget and investment plan with management
Are the necessary competencies determined for specific job roles which can create significant
environmental aspects
Is it also done for contractors or suppliers under the control of organisation
Check the competency determination for people controlling emergency situations, perform internal
audits and environmental evaluations
What Training on environment management are planned
How these trainings are been imparted to the identified people
Is there any need felt for mentoring of people, or reassigning of tasks of currently employed persons
or hiring/contracting of competent persons
Check appropriate documented information of Education, Experience or training or other actions as
evidence of competence
Talk to the Top Management, people at various functions and levels to check their awareness
Interview people to know what they understand about Policy, and Environmental vision of Top
Management
Are they aware about their specific job roles and associated responsibility and authority if any
What can happen if some thing goes wrong, Environmental emergencies and response
Clause 7 : Support- Auditing
Communication
Check what information is required and is communicated between whom
What is the time and frequency of communication and amongst who
Who is responsible for the communication of environmental Information
Have the organization identified what information needs to be communicated externally
What is the methodology of communication (example through which media meetings, emails,
displays etc)
Check the above for both internal communication within the organization and for external
communication to other interested parties
Is the documented information maintained on communication as evidence
How the organization is responding to the external communication received from external interested
party (example feedback or complaints from society, suppliers, customers, NGO etc.)
How the organization is responding to the external communication with respect to its compliance
obligations
Clause 7 : Support- Auditing
Documented Information
Check whether documented information is reviewed and approved by authorized persons prior to
issue
Check that the distribution of documented information is controlled. For example whether it is
available where required, is confidentiality/ integrity protected during distribution
Check that the documented information is accessible and retrievable appropriately
Check that the documented information is stored and preserved in a manner that it is adequately
protected from unauthorized access, unauthorized modifications, misuse etc
Check that the documented information is legible
Check that changes to documents are controlled. For example review and approval of changes,
identification of version number, ensuring that old versions are not inadvertently used etc
Check whether documented information is retained as per needs of the organization or other
interested parties. For example : are there requirements of customers, legal bodies that define
retention periods of records?
Check that documented information is disposed in controlled manner example to protect
confidentiality after disposal
Check if documented information of external origin such as those received from Interested parties,
legal bodies etc are identified
Check how the identified documented information of external origin are available at points of use
and adequately protected.

2.1 EMS LA Delegate Manual - Clauses 1-7

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

2.1 EMS LA Delegate Manual - Clauses 1-7

Uploaded by

Copyright:

Available Formats

CQI-IRCA Certified PR 315 EMS ISO 14001:2015 Lead

Auditor Training Course

You might also like