LISTENING SECTION

In this section of the test, you will have the chance to show how well you understand spoken
English. There are two sections with special directions for each part.

SECTION I
Questions 1 to 5.
Directions:
In section 1, you will hear a conversation between a man and a woman discussing the rental
of a car. The dialogue and the questions will be spoken twice. After you listen to the dialogue
and the questions about it, read the five possible answers, and decide which one would be the
best answer to the question you have just heard. They will not be printed in your test book,
so you must listen carefully to understand what the speakers are saying.
Now we begin.
Listen carefully to the conversation and answer questions 1 to 5.

Receptionist: Good morning Sir. Welcome to Cheapies car hire. Can | help you?

Customer: Yes please. | need to rent a car.

Recep: That's no problem sir. When would you like it?

Recep: That's no problem sir. When would you like it?

Customer: Tomorrow morning.

Recep: Let's look then. Today's the 6" August so you'll need it on the 7" August.

So, 7th August is the correct answer.

Now we begin. You should answer the questions as you listen, as the recording is not

played twice. Listen carefully to the conversation and answer questions 1 to 5.

Now we begin. You should answer the questions as you listen, as the recording is not

played twice. Listen carefully to the conversation and answer questions 1 to 5.

Receptionist: Good morning Sir. Welcome to Cheapies car hire. Can | help you?

Customer: Yes please. | need to rent a car.

Recep: That's no problem Sir. When would you like it?

Customer: Tomorrow morning.

Recep: Let's look then. Today's the 6" August so you'll need it on the 7" August.

Customer: That's right.

Recep: Now, I’ll just need to take some details from you Sir. Can I take your name

please?

Customer: John Wilson

Recep: And your home address?

Customer: 95 Green Lane, Manchester.

Recep: Green like the colour?

Customer: Yes, that’s right. And the postcode is MW7 4DF.

Recep: OK. Got that. Can | have your telephone numbers please?

Customer: My home number is 020 6834 6387 and my mobile is 07779 724 868.

Recep: Sorry, I missed the mobile.

Customer: its 07779 724 868,

Recep: Thanks. Now, are you the holder of a full, current driver's licence?

Customer: Yes I am

Recep: Could I take the number of the licence please?

Customer: Sure. Let's have a look now. I's WIL. 94857 8269, =

Recep: And will there be any other divers or just you?

Customer: Only me please

Recep: OK. You said that you wanted the car tomorrow but how long will you want it for?

Customer: _ Well, tomorrow's Friday the 7th and I want it for the whole weekend. So, I'll

bring it back on Monday morning.

Recep: __'ll have to charge you for all Friday and Monday sir.

Customer That's OK.

Recep: Good. Now, what kind of car were you looking for sir?

Customer: _ I'd like a fairly small car as I'll be driving a lot around town and a smaller car will be

easier to get around and to park.

Recep: Yes, that's true. Well, I’ve got small sizes in the following types of car: a Ford, A

Renault and a Toyota. They're pretty much the same though the Toyota is in a cheaper price

category.

Customer: Ill take the cheapest one please.

Recep: And we can offer you a petrol or a diesel model with that car.

Customer: Oh. In that case I'll take the diesel as that will be more economical.

Question number 1. Where does the customer live?

Question number 2. What is the customer’s mobile telephone?

Question number 3. What is the customer’s driving license number?

Question number 4. How long was the car rental?

Question number 5. What kind of car did the customer choose?

SECTION II
Questions 6 to 8
Directions:
In this part of the test, you will hear monologue. Each monologue will be spoken twice. They
will not be printed in your test book, so you must listen carefully to understand what the
speaker is saying.
After you hear the monologue and the question about it, read the five possible answers and
decide which one would be the best answer to that question you have just heard.

Have you got the skills you need for the 21st-century workplace?

We need to develop all kinds of skills to survive in the 21st century, like ICT skills and knowledge of
the digital world. Here are five less obvious ones for you to think about.

First, Imagination

In the age of technology that we are living in now, it is no longer enough to keep on making the
same products. Employers need people who can imagine new approaches and new ideas.

Have you got the skills you need for the 21st-century workplace?
We need to develop all kinds of skills to survive in the 21st century, like ICT skills and knowledge of
the digital world. Here are the skills you need for the 21st-century workplace.
First, Imagination.
In the age of technology, it is not enough to keep on making the same products. Employers need
people who can imagine new ideas.

Second, Problem solving

Employers will value workers who are able to have creative solutions.

Third, Communication skills

Workers will have to be good communicators. They will have to be able to negotiate and discuss key
issues and also write in a clear way without using too many words.

Fourth, Critical analysis

Employers want workers who are able to differentiate true and false information

The last, Decision making

Individual workers have a growing amount of responsibility. It is important to be able to evaluate a

situation and be confident in making a decision.

The last, Decision making.

Individual workers have bigger responsibilities. It is important to be able to evaluate a situation, and
be confident in making a decision.

Question number 6. What skill should we develop in the 21st century?

Question number 7. Why should the future worker improve their communication skill?
Question number 8. What expectation do the employers want from future workers in making
decision?

What skill should we develop in the 21 st century?

imagination, creative solution, negotiator, critical analysis, responsibility

technology, problem solving, communication skill, original solution, responsibility

imagination, problem solving, communication skill, original solution, responsibility

technology, creative solution, communication skill, critical analysis, decision making

imagination, problem solving, communication skill, critical analysis, decision making

Why should the future worker improve their communication skill?

To be an individual worker

To be a critical employer

To be a good negotiator

To be a creative thinker

To be a decision maker

What expectation do the employers want from future workers in making decision?

Employers don’t like future workers to be original when solving problems.

Employers want future workers to make decisions without asking them.

Future workers should be confidence in making decision.

Future workers will need to be able to write concisely.

Future workers should think false information.

What skill should we develop in the 21 st century?

Why should the future worker improve their communication skill?

What expectation do the employers want from future workers in making decision?

THIS IS THE END OF LISTENING SECTION