Intro

Hello everyone, my name is nikitha upadhya, we are group 10 and today we will be talking
about methods and etiquettes in handling emails and calls in the workplace. Also, discuss
ways of taking and relaying instructions in workplace.
Before we begin, let me go through the table of contents for what we will be sharing today
with you.
*explain table of contents*

 Being able to communicate effectively is one of the most important life skills to learn.
Communication itself is defined as transferring information to produce greater
understanding.

 It can be done vocally (through verbal exchanges), through written media (books,
websites, and magazines), visually (using graphs, charts, and maps), or non-verbally
(body language, gestures, pitch of voice, and tone). All of these means of
communication skills are essential Soft Skills that are vital for a successful Career.

Fun facts about telephone

 The telephone is one of the most important inventions in the world. Since it was
patented and introduced to the public in June 1876, it has become the world’s most
used device.
 The first working telephone was created by Johan Philipp Reis in 1861. Bell
improved on Reis’ design and later patented it.
 Hello is the common greeting we use when picking up the phone, but it wasn’t always
that way. Alexander Graham Bell, the inventor of the telephone, suggested using
“ahoy” when answering the phone. It was Thomas Edison who suggested using
“hello.” These truths may sound simple, but they still count as a worthy element on
telephone invention facts.
 The term telephone comes from the Greek words “tele”, which means far or
distant, and “phone”, which means voice. Literally, the name of the device means
distant voice.
 The invention of the telephone was likely inspired by its predecessor, the
telegraph. Telegraphs transmitted written messages to distant locations. This process
was refined further using the human voice.

Fun facts about emails

 Fun fact #1: The first email ever sent was by Ray Tomlinson in late 1971 and was
received the same year… on a computer placed right next to the one where the message
was composed.
Fun fact #2: The @ symbol is known by various names, such as:
 in English: “at sign”,”at the rate”, “at symbol”, “at mark”, “commercial at”,
“cyclips”, “ampersat” and “asperand”.
 its French name is “arobase” or sometimes “arrobe” or “arobe”.
 in Dutch it is called the “(little) monkey-tail”.
 in German, the “at symbol” or “spider monkey”.
 in Chinese, it is known as the “little mouse”.
 in Spanish and Portuguese, it is the symbol for arroba, an archaic unit of weight
(~25 pounds or 11.3 kilograms).

Fun fact #3: In the first half of 2010, almost 92% of all messages sent over the Internet
were… unfortunately Spam.
 4.6 billion email accounts exist in the world
 The most popular email clients are apple mail and gmail
 91% of email users check their accounts daily
 We spend an average of 30 hours per week checking for new emails

Conclusion
Overall, I hope everyone found our presentation to be both instructive and
entertaining. Im gonna add more hehe